Auto-Owners Insurance Review & Ratings (2024)

Experience peace of mind and comprehensive coverage options tailored to your needs with Auto-Owners Insurance. With a wide range of insurance solutions available, including auto, home, life, and business insurance, Auto-Owners Insurance is dedicated to protecting what matters most to you. Trust in their reliable coverage and exceptional customer service, backed by years of industry experience.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023Fact Checked

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023Fact Checked
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Auto-Owners Insurance

Average monthly rate for good drivers:

$87

A.M. Best rating:

A++

Complaint level:

Low

Pros

  • Superior A++ rating from A.M. Best, indicating exceptional financial stability.
  • Extensive coverage options, including auto, home, life, business, and specialty insurance.
  • Over 100 years of industry experience, demonstrating a long-standing commitment to customers.
  • Mutually owned, allowing a focus on policyholders rather than stockholder demands.
  • Active involvement in charitable giving, contributing to positive community impact.

Cons

  • Cost concerns have been raised by some customers regarding the pricing of car insurance policies.

Final Verdict: Review of Auto-Owners Insurance

Auto-Owners Insurance is a large property and casualty insurance company based in Lansing, Michigan. The company was founded in 1916 and has since grown to become one of the largest insurance providers in the United States.

Auto-Owners Insurance offers a range of insurance products, including car insurance, home insurance, and life insurance, with car insurance policies including liability coverage, collision coverage, comprehensive coverage, and more.

The cost of Auto-Owners Insurance’s car insurance policies varies depending on factors such as coverage chosen, driving history, and individual circumstances. The company offers discounts to customers, including discounts for good driving, multiple vehicles, and safe vehicles, which can be availed by meeting certain criteria.

Customers generally have a positive view of Auto-Owners Insurance, praising the company for its fair claims settlement process and discounts offered. However, some customers have expressed dissatisfaction with the cost of their car insurance policies.

What You Should Know About auto-owners insurance group

Welcome to our comprehensive guide on Auto-Owners Insurance, a trusted insurance provider offering a range of coverage options to meet your needs. Our goal is to empower you with the information you need to make informed decisions about your insurance needs.

  • A++ rating from AM Best, indicating a superior level of financial stability
  • Wide range of coverage options and discounts available
  • More than 100 years of experience providing insurance services

To ensure you find the best rates and coverage for your specific requirements, simply enter your zip code below and compare quotes from top insurance providers. Don’t miss out on securing the insurance protection that offers peace of mind and fits your budget. Take control of your insurance decisions and protect what matters most to you with Auto-Owners Insurance.

Auto-Owners Insurance History and Mission

Auto-Owners Insurance is a mutual insurance company that was founded in 1916 in Michigan. The company’s mission is to provide its policyholders with reliable insurance protection and exceptional customer service.

Throughout its history, Auto-Owners Insurance has remained committed to its policyholders, operating as a mutual company, which means that the policyholders own the company and share in its success. This allows the company to focus on the needs of its policyholders, rather than the demands of stockholders.

Auto-Owners Insurance has also remained committed to financial stability and long-term growth, consistently earning high ratings from industry experts for its financial strength and stability. This commitment has allowed the company to provide its policyholders with dependable insurance protection for over 100 years.

In addition to its insurance services, Auto-Owners Insurance is also committed to giving back to the communities it serves through its charitable giving program. The company has a long-standing tradition of supporting local organizations and initiatives that make a positive impact in the communities where its policyholders live and work.

auto-owners insurance group Insurance Coverage Options

Auto-Owners Insurance offers a wide range of insurance products and services, including:

  • Auto insurance: covering damage to your vehicle and liability for damages or injuries to others caused by an accident you are responsible for.
  • Homeowners insurance: covering damage to your home and personal property, as well as liability for accidents that occur on your property
  • Life insurance: providing financial protection for your loved ones in the event of your death.
  • Business insurance: covering your business operations, employees, and assets, including property damage and liability for accidents or injuries.
  • Other types of insurance: include farm and ranch insurance, specialty insurance, and more.

Types of Insurance Offered by Auto-Owners

Auto-Owners Insurance offers a wide range of insurance products and services, including:

  • Auto insurance: covering damage to your vehicle and liability for damages or injuries to others caused by an accident you are responsible for.
  • Homeowners insurance: covering damage to your home and personal property, as well as liability for accidents that occur on your property
  • Life insurance: providing financial protection for your loved ones in the event of your death.
  • Business insurance: covering your business operations, employees, and assets, including property damage and liability for accidents or injuries.
  • Other types of insurance: include farm and ranch insurance, specialty insurance, and more.

States Where Auto-Owners Insurance Is Provided

Auto-Owners Insurance is available in 26 states in the US: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming.

If you are looking for Auto-Owners Insurance in your area, there are several ways to find a local agent or office. Here are a few options to consider:

  • Use the Auto-Owners insurance website: The Auto-Owners Insurance website has a “Find an Agent” feature that allows you to search for a local agent by entering your zip code. You can also view a list of all the agents in your state.
  • Call the Auto-Owners Insurance customer service line: You can call the Auto-Owners Insurance customer service line at (888) 252-4626 to speak with a representative. They can help you find a local agent in your area.
  • Search online: You can search online for “Auto-Owners Insurance near me” or “Auto-Owners Insurance agents near me” to find a list of local agents. You can also use online directories, such as Yelp or Google Maps, to find local agents.
  • Ask for recommendations: You can ask friends, family, or co-workers for recommendations on a local Auto-Owners Insurance agent. They may have personal experience with the agent or office and can provide valuable insights.

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auto-owners insurance group Insurance Rates Breakdown

The cost of insurance from Auto-Owners Insurance will vary based on several factors, including:

  • The type of coverage you need: The cost of insurance can vary depending on the type of coverage you choose, such as liability coverage or full coverage.
  • The amount of coverage you need: The cost of insurance can also vary based on the amount of coverage you choose, such as the limit on your liability coverage.
  • Your location: The cost of insurance can be affected by where you live, as insurance costs can vary based on regional factors such as the frequency of accidents or theft.
  • Your driving record: Your driving record can impact the cost of your insurance, with drivers who have a clean record typically paying less than those with a history of accidents or traffic violations.
  • Your personal information: Factors such as your age, gender, marital status, and credit history can also impact the cost of your insurance.

auto-owners insurance group Discounts Available

Auto-Owners Insurance offers a variety of discounts to help customers save on their insurance premiums. Some of the discounts available include:

  • Safe driver discount: for drivers with a clean driving record.
  • Multi-policy discount: for customers who have multiple policies with Auto-Owners, such as auto and homeowners insurance.
  • Anti-theft device discount: for vehicles equipped with anti-theft devices.
  • Teen driver discount: for households with teen drivers.
  • Home security system discount: for homes with a monitored security system.
  • Accident-free discount: for customers who have not been in an accident for a specified period.
  • Good student discount: for students who maintain a good grade point average.

Seamless Claims Process With Auto-Owners Insurance

Ease of Filing a Claim

Auto-Owners Insurance offers multiple convenient options for policyholders to file claims. Customers can initiate the claims process through various channels, including online, over the phone, and via mobile apps. This flexibility caters to the diverse preferences and needs of their customer base, ensuring that policyholders can report claims in the manner most convenient for them.

Average Claim Processing Time

Efficiency in claims processing is a crucial aspect of any insurance provider’s service. While specific processing times can vary depending on the complexity of the claim and individual circumstances, Auto-Owners Insurance is committed to promptly handling claims.

Policyholders can generally expect a reasonable and competitive average claim processing time, helping them get back on track after an unfortunate event.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is a key indicator of an insurance company’s performance in handling claims. Auto-Owners Insurance prides itself on its commitment to exceptional customer service. Policyholders have provided feedback on their experiences with claim resolutions and payouts, which can offer valuable insights into the company’s effectiveness in delivering on its promises.

This feedback can help prospective customers assess the insurer’s reliability and customer-centric approach.

Unleashing Innovation With Auto-Owners Insurance Digital and Technological Features

Mobile App Features and Functionality

In today’s digital age, having a robust mobile app can greatly enhance the overall customer experience. Auto-Owners Insurance recognizes this and has invested in creating a user-friendly mobile app.

The app is designed to provide policyholders with convenient access to their insurance information, policy documents, and claims status. It may also offer features such as bill payment and policy management, allowing customers to easily handle their insurance needs on the go.

Online Account Management Capabilities

Auto-Owners Insurance offers policyholders the convenience of managing their accounts online. Through their online portal, customers can access a wide range of self-service features. This includes reviewing and updating policy details, making payments, and accessing important documents.

The online account management capabilities empower policyholders to have more control over their insurance policies and streamline administrative tasks.

Digital Tools and Resources

To further assist their customers, Auto-Owners Insurance provides a suite of digital tools and resources. These tools may include calculators to estimate insurance needs, educational materials to help customers better understand their policies, and resources for claims assistance.

By offering these digital resources, the company aims to enhance policyholders’ knowledge and confidence in their insurance choices, ultimately leading to a more informed and satisfied customer base.

How auto-owners insurance group Ranks Among Providers

Auto-Owners Insurance operates in a competitive insurance market, facing competition from several well-established companies. Here are some of the main competitors of Auto-Owners Insurance:

  • State Farm: State Farm is one of the largest and most well-known insurance providers in the United States. It offers a wide range of insurance products, including auto, home, life, and business insurance. State Farm is known for its extensive agent network and strong brand presence.
  • Allstate: Allstate is another major player in the insurance industry, providing various coverage options. The company is recognized for its innovative features such as the “Drivewise” program, which monitors driving behavior for potential discounts.
  • Progressive: Progressive is known for its focus on technology and user-friendly online tools. The company is recognized for its competitive rates and the ability to provide quotes from multiple carriers. Progressive has a strong presence in the auto insurance market.
  • Geico: Geico is renowned for its direct-to-consumer model and humorous advertising campaigns. The company often emphasizes competitive pricing and offers a variety of coverage options.
  • Nationwide: Nationwide is a well-established insurance provider offering a range of coverage, including auto, home, and life insurance. It differentiates itself with features like the “On Your Side” promise and a variety of discount programs.
  • Farmers Insurance: Farmers Insurance provides a diverse set of insurance products, including auto, home, life, and business insurance. The company is recognized for its agent network and personalized service.

These competitors, like Auto-Owners Insurance, have their own strengths, market presence, and unique selling points. The competition in the insurance industry often revolves around factors such as pricing, coverage options, customer service, and technological innovation.

Consumers are encouraged to compare quotes and carefully consider the features and reputation of each company when selecting an insurance provider.

Auto-Owners Insurance Customer Reviews

Auto-Owners Insurance is a large property and casualty insurance company headquartered in Lansing, Michigan. The company was founded in 1916 and has since grown to become one of the largest insurance providers in the United States. Auto-Owners Insurance offers a range of insurance products, including car insurance, home insurance, and life insurance.

Their car insurance policies include liability coverage, collision coverage, comprehensive coverage, and more. The cost of car insurance policies from Auto-Owners Insurance will vary depending on factors such as the coverage chosen, driving history, and other individual factors. The company offers discounts to their customers, including discounts for good driving, multiple vehicles, and safe vehicles.

Auto-Owners Insurance has a strong reputation among its customers, with many praising the company for its prompt and fair claims settlement process and a wide range of discounts offered. However, some customers have expressed dissatisfaction with the cost of their car insurance policies.

Overall, Auto-Owners Insurance is a reputable and established insurance company that offers a range of insurance products at a reasonable cost. If you’re in the market for car insurance, it may be worth considering Auto-Owners Insurance as an option.

Frequently Asked Questions

What is Auto-Owners Insurance Company?

Auto-Owners Insurance Company is a property and casualty insurance company that was founded in 1916 in Michigan. The company provides personal and commercial insurance products, including auto, home, liability, and property insurance.

How is Auto-Owners Insurance rated?

The financial strength and stability of Auto-Owners Insurance is rated by independent rating agencies. As of 2023, Auto-Owners Insurance has been rated “A++” (Superior) by A.M. Best, a leading rating agency for the insurance industry.

What types of personal insurance does Auto-Owners Insurance offer?

Auto-Owners Insurance offers a range of personal insurance products to meet the needs of individuals and families. These products include auto insurance, home insurance, renters insurance, and umbrella insurance.

What types of commercial insurance does Auto-Owners Insurance offer?

Auto-Owners Insurance offers a range of commercial insurance products to meet the needs of businesses of all sizes. These products include general liability insurance, property insurance, commercial auto insurance, workers’ compensation insurance, and more.

How can I get a quote for Auto-Owners Insurance?

To get a quote for Auto-Owners Insurance, you can contact the company directly by phone or email. You can also work with an independent insurance agent who can help you compare quotes from multiple insurance companies, including Auto-Owners Insurance.

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Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for auto-owners insurance group

4.15 (563 reviews)
1
February 1, 2021

helthscreen

Poor service

One of the worse companies I've worked with. They hit me with a bill 6 months after canceling. A cancelled in 2020 hit me with the bill in 2021 due to a "system issue" doesn't seem legal to hit someone with a bill 8 months later. I couldn't even log into my account to pay the bill because I am not longer a member there. How to chase them down online.
5
December 28, 2020

Vic_the_man

Good Enough

The company provided me with a good insurance coverage which came of good help when my car has a scratch on it
5
October 2, 2020

ellenamcd2

Well done Auto Owners Insurance

This is the first time I have had to file a claim with my Auto Insurance Company and both the agents and the auto insurance company Auto Owners Insurance did everything possible to make this as easy as possible. The Auto Body Shop a friend recommended were also wonderful...my car was show room ready in a very short time.
5
July 8, 2020

josechepe2001

Great policies and great road assistance

They provide great assitance when involved in an accident or having issues with your car specially for road assistance which is great
5
March 14, 2020

jessman1128

We love Auto Owners Insurance!

We have been very happy with our Auto Owners Insurance policy, agent, and company. We get very good rates and the service has always been excellent.
4
March 5, 2020

64061

Try auto owners.

They are very easy to work with and compete price wise with the others out there. I have full coverage for the same price I paid for liability only before.
5
February 24, 2020

VSchmitt

Good company from longtime customer

Auto Owners has always been a fair company to us. We have hit deer with vehicles and had one accident. I have had a policy with them for over 10 years. I continue to buy insurance from them because they continue to support me when needed.
5
February 24, 2020

pallam

Great policy for all our family needs

Great customer service. No significant rate increases. Prompt claims attention. Lowest pricing in the area. Can speak to a customer service rep easily, have not experienced long holds.
5
February 24, 2020

Tricia987654

Easy to love

Very easy to deal with and rates are some of the best in the area. The assessment time was quick and agents are responsive
4
February 23, 2020

db404

Agent mistakenly did not put comp on my oldest vehicle.

Reasonable prices considering Michigan auto insurance is very expensive. But unfortunately a newer agent neglected to put Comp on my oldest vehicle which I added last summer.
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