GoAuto Insurance Review & Ratings (2021)

This GoAuto Insurance Review for 2021 review will cover GoAuto Insurance Review for 2021 ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

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Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

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Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent

UPDATED: Feb 25, 2021

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Company Details
Address: 533 Highlandia Drive Suite A
City: Baton Rouge
State: Louisiana
ZIP Code: 70810
Phone Number: 888-566-5505
Company Rating 0 (0 reviews)

The Rundown

  • GoAuto Insurance is a small company based out of Louisiana, Nevada, and Ohio.
  • This insurance company uses non-commissioned agents to lower costs.
  • GoAuto Insurance offers basic coverage.

Are you looking for affordable auto insurance in Louisiana, Nevada, or Ohio? GoAuto Insurance may be a company worth checking into. This small company promotes its affordable, basic coverage to its customers.

In this GoAuto Insurance review and help you decide if this company is right for you.

Read on to learn more about what coverage GoAuto Insurance offers, what discounts they provide, and more.

Want to look into other auto insurance providers and agents near you? Enter your ZIP code above to find agents and rates in your area.

GoAuto Insurance Overview

GoAuto Insurance is a small company based primarily in Louisiana, with additional offices in Nevada and Ohio.

They provide basic car insurance coverage for their customers and state that they utilize non-commissioned agents to keep their rates low.

Another way that GoAuto Insurance keeps its rates low is that it specializes in auto insurance. They do not offer rental, life, motorcycle, or other insurance types.

To help their customers, GoAuto offers an app to allow customers to pay their bills monthly right from their phone.

The site also has a form to submit claims, as well as a customer service line for those who prefer to speak to a live person.

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What coverage does GoAuto Insurance offer? 

GoAuto Insurance promotes its affordable coverage which they maintain by providing very basic coverage.

According to the quote we created, GoAuto offers several types of coverage:

  • comprehensive coverage
  • collision coverage
  • under/uninsured property damage coverage
  • under/uninsured bodily injury coverage
  • medical payments
  • towing coverage
  • rental reimbursement coverage

GoAuto Insurance does not currently offer more specialized coverage types, such as GAP insurance, high-risk insurance, or other more specialized coverage types.

For added flexibility, GoAuto allows you to customize your coverage. Once you have submitted your claim you can choose between the types of coverage that they offer, how you will pay, and select your deductible.

This ability to choose your coverage and so many other details of your policy ensure that your monthly rates are predictable and fit your budget.

Does GoAuto offer discounts?

We filed a theoretical quote to get more information on the discounts available from GoAuto Insurance.

On our quote, there were several common discounts listed, including a military discount, equipment discounts, and a good driver discount.

While we do not have a comprehensive list of all discounts that GoAuto Insurance offers, the discounts that we did see are commonly provided by the majority of auto insurance companies.

Perhaps the most common discount that GoAuto Insurance does not offer is a bundle discount.

This discount is provided by companies that offer multiple types of insurance, such as home, life, motorcycle, and other types of insurance.

GoAuto does not offer these additional insurance types, and so there is no bundle discount available.

GoAuto Insurance Ratings

According to the Louisiana Department of Insurance (LDI), GoAuto Insurance has a complaint index of  2.43.

This complaint index is calculated by comparing the number of premiums written to the number of complaints.

By this calculation, any index over one would suggest an above-average amount of complaints.

For such a small company, this high number of complaints is not ideal and it highlights the need to review a company before signing up for insurance to ensure that you are going to be satisfied with your coverage.

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Is GoAuto Insurance right for you? 

That depends on you. After our GoAuto Insurance review, it’s clear there are some strong positives about the company, including their flexible coverage options.

However, with so many things contributing to your insurance rates, it’s hard to say how affordable GoAuto Insurance is overall for your specific situation.

While GoAuto Insurance promotes the most cost-effective car insurance in their area, it’s important to compare insurance quotes from a wide array of companies any time you are shopping for a new car insurance provider.

Want to check out more auto insurance providers near you? Enter your ZIP code below and we will help you find the right company for you.


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