Grange Insurance Review & Ratings (2024)

Grange Insurance offers a range of coverage options tailored to your needs, including liability, collision, and comprehensive coverage. With a strong focus on customer satisfaction, Grange Insurance has received positive reviews for its exceptional service and claims processing. By comparing quotes from top insurance providers, you can ensure you're getting the best value for your car insurance.

UPDATED: Dec 4, 2023

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 4, 2023Fact Checked

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 4, 2023Fact Checked
4.2
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Grange Insurance Company

Average monthly rate for good drivers:

$100

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Diverse range of coverage options
  • Strong emphasis on customer service
  • Availability of multiple discounts
  • User-friendly digital tools and mobile app
  • Positive customer feedback on claims processing

Cons

  • Limited availability in certain states
  • Challenges reported in policy cancellation process

Final Verdict: Review of Grange Insurance Company

Grange Insurance is a regional insurance company that provides auto insurance, as well as other types of insurance, in a limited number of states. The company has a strong history and mission centered around providing quality insurance coverage and excellent customer service.

Grange Insurance offers a variety of coverage options, including liability, collision, comprehensive, and more. The cost of Grange Insurance varies by state, but the company offers several discounts to help customers save money on their insurance premiums.

Customer reviews of Grange Insurance are generally positive, with customers reporting good experiences with the company’s customer service and claims process. However, some customers note limitations in coverage options and difficulty in cancelling policies.

If you are interested in purchasing insurance from Grange Insurance, you can visit their website or contact an agent to learn more about the specific products and services available in your area.

What You Should Know About Grange Insurance

Welcome to our comprehensive guide on Grange Insurance and how it can meet your insurance needs. In this article, we will explore the various aspects of Grange Insurance, including its coverage options, customer satisfaction, and cost-effectiveness. We will also delve into topics such as discounts, states where Grange Insurance is available, and customer reviews.

Interesting Attributes of Golden Grange Insurance:

  • Competitive rates for coverage options
  • Excellent customer service and claims processing
  • Wide range of coverage options available

To ensure you find the best insurance rates and coverage, we encourage you to enter your zip code and compare quotes from the top insurance providers. By taking this step, you can make an informed decision and secure reliable coverage from the best insurance companies.

Don’t miss out on the opportunity to protect yourself and your assets. Enter your zip code now and start comparing rates to find the perfect insurance policy with Grange Insurance.

Grange Insurance History and Mission

Grange Insurance was founded in 1935 in Columbus, Ohio, by a group of farmers who came together to form a mutual insurance company. The company started out providing coverage to rural residents, but over the years it expanded its offerings to include a wider range of insurance products and services, including car insurance.

Today, Grange Insurance is a multi-state insurance company that provides a range of insurance products and services to customers across the US. The company’s mission is to provide affordable and reliable insurance coverage to its customers, with a focus on exceptional customer service and claims processing.

Grange Insurance is committed to providing personalized service to its customers, and has a reputation for being responsive to the needs of its policyholders.

In addition to its insurance products and services, Grange Insurance is also committed to giving back to the communities it serves. The company supports a range of charitable organizations and initiatives and encourages its employees to get involved in their local communities through volunteer work and other activities.

Grange Insurance Coverage Options

Grange Insurance offers a wide range of coverage options for drivers, including:

  • Liability coverage: Liability coverage is mandatory in most states, and covers you if you’re at fault in an accident that causes property damage or bodily injury to someone else. Grange offers both bodily injury liability and property damage liability coverage.
  • Collision coverage: Collision coverage pays for damage to your car if you’re involved in an accident, regardless of who is at fault.
  • Comprehensive coverage: Comprehensive coverage protects your car against non-collision events, such as theft, vandalism, fire, or weather-related damage.
  • Uninsured/underinsured motorist coverage: Uninsured/underinsured motorist coverage pays for damages to your car and injuries to you and your passengers if you’re involved in an accident with a driver who doesn’t have insurance or doesn’t have enough insurance to cover the damages.
  • Roadside assistance: Grange Insurance offers a roadside assistance program that provides services such as towing, battery jump-starts, flat tire changes, and more.
  • Rental car coverage: Rental car coverage pays for a rental car if your car is in the shop for repairs after an accident.
  • Pet injury coverage: Grange Insurance offers coverage for injuries to pets that are caused by an accident while they are riding in your car.

Grange Insurance also offers a range of optional coverage options that can be added to your policy, such as gap coverage, new car replacement, and more. Customers can customize their coverage options to fit their specific needs and budget.

States Where Grange Insurance Is Provided

Grange Insurance provides auto insurance in the following states:

  • Colorado
  • Georgia
  • Illinois
  • Indiana
  • Iowa
  • Kentucky
  • Michigan
  • Minnesota
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia
  • Wisconsin

Grange Insurance also provides other types of insurance, such as home, renters, condo, and umbrella insurance, in many of these states as well. However, the availability of insurance products and discounts may vary by state. If you are interested in finding out if Grange Insurance is available in your state, here are the five steps you can take:

  1. Go to the Grange Insurance website.
  2. Click on the “Auto” tab in the main navigation menu at the top of the page.
  3. Scroll down to the “Where We Do Business” section on the Auto Insurance page.
  4. You will see a list of states where Grange Insurance is currently available for auto insurance.
  5. If your state is listed, you can click on it to learn more about the specific products and services available in your area.

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Grange Insurance Rates Breakdown

The cost of Grange Insurance will depend on several factors, such as the driver’s age, location, driving history, type of car being insured, and the level of coverage selected. However, Grange Insurance offers a range of discounts that can help drivers save money on their car insurance premiums. Here is a breakdown of some of the cost factors and discounts available:

  • Age: Younger drivers typically pay more for car insurance than older drivers, as they are considered higher risk. Grange Insurance offers discounts for drivers over the age of 50.
  • Location: Drivers in urban areas may pay more for insurance than those in rural areas, as there is a higher risk of accidents and theft. Grange Insurance operates in several states, including Colorado, Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
  • Driving history: Drivers with a clean driving record typically pay less for car insurance than those with accidents or traffic violations on their record. Grange Insurance offers safe driver discounts for those with a good driving record.
  • Type of car: More expensive cars typically cost more to insure than less expensive ones. Grange Insurance offers discounts for safety features on vehicles, such as anti-lock brakes, airbags, and anti-theft devices.
  • Level of coverage: Drivers who select higher levels of coverage will typically pay more for insurance than those who choose lower levels of coverage. However, Grange Insurance offers discounts for bundling multiple insurance policies together, such as home and auto insurance.

Grange Insurance’s cost structure is influenced by diverse factors like driver age, location, driving history, car type, and selected coverage levels. The company provides various discounts, including those for drivers over 50, safe drivers, safety features in vehicles, and policy bundling. These factors collectively contribute to shaping the affordability and value of Grange Insurance policies.

Grange Insurance Discounts Available

Grange Insurance offers a variety of discounts to help drivers save money on their car insurance premiums. Here are some of the discounts available:

  • Safe driver discount: Drivers with a good driving record can qualify for a safe driver discount.
  • Multi-vehicle discount: Insuring multiple vehicles with Grange Insurance can result in a discount.
  • Multi-policy discount: Bundling multiple insurance policies with Grange Insurance, such as home and auto insurance, can result in a discount.
  • Anti-theft discount: Vehicles equipped with anti-theft devices can qualify for a discount.
  • Good student discount: Full-time students with a B average or higher can qualify for a discount.
  • Senior driver discount: Drivers over the age of 50 can qualify for a senior driver discount.
  • Accident-free discount: Drivers who have been accident-free for a certain amount of time can qualify for a discount.
  • Electronic payment discount: Enrolling in automatic payments can result in a discount.
  • Paperless discount: Choosing to receive policy documents electronically can result in a discount.
  • Safety feature discount: Vehicles equipped with safety features such as anti-lock brakes, airbags, and automatic seat belts can qualify for a discount.

In summary, Grange Insurance offers an array of discounts tailored to assist drivers in reducing their car insurance premiums. These include incentives for safe driving records, insuring multiple vehicles, bundling policies, utilizing anti-theft devices, maintaining good academic standing, age-related discounts, accident-free records, electronic payment enrollment, paperless documentation, and safety feature-equipped vehicles.

These discounts contribute to making Grange Insurance an attractive option for cost-conscious policyholders.

Read more: Grange Car Insurance Discounts

Seamless Claims Process With Grange Insurance

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Grange Insurance offers its customers multiple convenient options for filing insurance claims. Whether you prefer the ease of online filing, the personal touch of speaking with a representative over the phone, or the convenience of using mobile apps, Grange Insurance has you covered. This flexibility allows policyholders to choose the method that best suits their preferences and needs.

Average Claim Processing Time

One critical aspect of any insurance company’s performance is the speed at which they process claims. Grange Insurance is committed to providing efficient and timely claim processing to its policyholders. While specific processing times can vary depending on the complexity of the claim and other factors, Grange Insurance strives to handle claims promptly to minimize the stress and inconvenience for its customers.

Customer Feedback on Claim Resolutions and Payouts

To gauge the effectiveness of an insurance company’s claims process, customer feedback is invaluable. Grange Insurance has received positive reviews regarding its claim resolutions and payouts. Customers have reported satisfaction with the company’s ability to handle claims fairly and efficiently. These positive experiences contribute to Grange Insurance’s reputation for exceptional customer service.

Exploring Grange Insurance Cutting-Edge Digital and Technological Features

Mobile App Features and Functionality

Grange Insurance offers a user-friendly mobile app that empowers policyholders with various features and functionalities. From accessing policy information to filing claims on the go, the app provides a seamless experience. Policyholders can also make payments, view digital ID cards, and receive important updates, all from the convenience of their mobile devices.

Online Account Management Capabilities

Managing your insurance policies has never been easier with Grange Insurance’s online account management capabilities. Customers can log in to their accounts through the company’s website to review and update their policies, view billing information, and track claims status. This digital convenience streamlines the insurance experience, allowing policyholders to have greater control over their coverage.

Digital Tools and Resources

Grange Insurance goes beyond traditional insurance services by offering an array of digital tools and resources. These include educational materials, articles, and calculators to help policyholders make informed decisions about their coverage. Whether you’re a first-time insurance buyer or a seasoned policyholder, these digital resources can be invaluable in navigating the complexities of insurance.

How Grange Insurance Ranks Among Providers

Grange Insurance operates in a competitive landscape within the insurance industry. Several companies vie for market share and customer attention. Some of Grange Insurance’s primary competitors include:

  • State Farm: Known for its extensive range of insurance offerings and nationwide presence, State Farm competes by offering personalized service and a variety of discounts to its policyholders.
  • Progressive: Recognized for its innovative approach to insurance and strong focus on technology, Progressive provides competitive rates and a user-friendly online platform for policy management.
  • Allstate: A prominent player in the insurance market, Allstate emphasizes comprehensive coverage options and personalized service, catering to a wide range of customer needs.
  • Nationwide: With a diverse portfolio of insurance products and a strong emphasis on customer satisfaction, Nationwide competes by providing customizable coverage and various discount opportunities.
  • Geico: Renowned for its competitive pricing and extensive advertising campaigns, Geico leverages its direct-to-consumer model and online presence to attract customers seeking affordable insurance options.

Grange Insurance contends with formidable competitors like State Farm, Progressive, Allstate, Nationwide, and Geico in the insurance market. Each competitor brings its unique strengths and strategies, aiming to capture market share and meet the diverse needs of insurance consumers.

Customer reviews

Customer reviews are an important aspect to consider when evaluating an insurance company. Here is an overview of Grange Insurance customer reviews, including its strengths and weaknesses:

Strengths:

  • Good customer service: Many customers report positive experiences with Grange Insurance customer service representatives, citing quick response times, helpfulness, and knowledgeability.
  • Competitive pricing: Customers report that Grange Insurance’s rates are often competitive with other insurance providers.
  • Smooth claims process: Many customers report a smooth claims process with Grange Insurance, with claims being handled quickly and efficiently.

Weaknesses:

  • Limited availability: Grange Insurance is only available in a limited number of states, which can be a drawback for customers who live outside of these areas.
  • Coverage limitations: Some customers report limitations in the coverage options provided by Grange Insurance, particularly about optional coverage and add-ons.
  • Difficulty canceling policies: Some customers report difficulty in canceling policies with Grange Insurance, with long wait times and complicated processes.

Frequently Asked Questions

What is Grange Insurance?

Grange Insurance is a property and casualty insurance company that offers a variety of insurance products, including auto, home, business, and life insurance.

What types of insurance products does Grange Insurance offer?

Grange Insurance offers a variety of insurance products, including auto insurance, home insurance, renters insurance, condo insurance, boat insurance, umbrella insurance, business insurance, and life insurance.

How can I get a quote for a Grange Insurance policy?

You can get a quote for a Grange Insurance policy by visiting their website, contacting their customer service line, or contacting a local agent.

How does Grange Insurance’s customer service compare to other insurance companies?

Grange Insurance’s customer service is generally considered to be good, with helpful representatives and quick response times. However, as with any insurance company, there may be occasional issues with customer service.

How does Grange Insurance’s pricing compare to other insurance companies?

Grange Insurance’s pricing varies depending on the type of insurance and the individual’s location, age, and other factors. In general, the company’s prices are competitive with other insurance companies.

How does Grange Insurance’s claims process work?

Grange Insurance’s claims process typically involves filing a claim online, over the phone, or through a local agent. Once the claim is filed, a claims adjuster will be assigned to investigate the claim and determine the appropriate payout.

What are Grange Insurance’s ratings and reviews like?

Grange Insurance has generally positive ratings and reviews, with high marks for customer service, claims processing, and overall satisfaction. However, as with any insurance company, there may be some negative reviews and ratings as well. You can research the company’s ratings and reviews on independent insurance review websites.

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Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Grange Insurance

4.17 (235 reviews)
1
December 14, 2023

Nics

Do not get insurance here!

If you are in an accident and file a claim, this company will not pay the repair costs for your car to be returned to its pre-accident condition. They will offer you a low settlement and delay the process. [REDACTED NAME] [REDACTED NAME], the insurance adjuster, and [REDACTED NAME] Hill, the damage appraiser, are both unprofessional. Choose an insurance company that truly cares about its customers.
5
June 8, 2023

Brandon_K

Quick Recovery

My barns, home, and cars were damaged by a tornado in April. Area was declared a Fed disaster. Within days our adjuster AJ had his boots on the ground at our farm. We only had to wait a short time (week) to receive insurance money and start the recovery. My family and I can't thank Grange and our adjuster enough for being so quick. We're blessed to be one of the only families in an area where more than 200 families have been affected to be comple...
My barns, home, and cars were damaged by a tornado in April. Area was declared a Fed disaster. Within days our adjuster AJ had his boots on the ground at our farm. We only had to wait a short time (week) to receive insurance money and start the recovery. My family and I can't thank Grange and our adjuster enough for being so quick. We're blessed to be one of the only families in an area where more than 200 families have been affected to be completed with all repairs thanks to our insurance company not having us jump through hoops or delays.
1
April 24, 2023

Oboe_guru

Putting the customer first is not a priority!

I was told to take the car to an auto body shop of my choosing and then Grange refused to pay the auto body shops rates because according to them, they were unfair and not reasonable. Except this company has no idea what is fair and reasonable in northern Virginia. It is a far cry from central Ohio! They insisted I take my car to a sub par body shop. I will be taking legal action against this horrible company and will be ending my contract asap.
1
December 16, 2022

HondaRepair

You have to sue them to cover an auto insurance claim fairly

Writing on behalf of my client. Auto insurance claim, my client is insured with Grange. Their vehicle was taken to a facility certified by the manufacturer of my clients car. Grange attempted to pay HALF of the bill, $12,000 or a $24,000 bill. In the state of Virginia, you can assert your "right to appraisal" as written in all insurance policies in the commonwealth, only Grange and it's supervisors of the claims department overseeing the clai...
Writing on behalf of my client. Auto insurance claim, my client is insured with Grange. Their vehicle was taken to a facility certified by the manufacturer of my clients car. Grange attempted to pay HALF of the bill, $12,000 or a $24,000 bill. In the state of Virginia, you can assert your "right to appraisal" as written in all insurance policies in the commonwealth, only Grange and it's supervisors of the claims department overseeing the claim are DENYING my client their rights under their legal contract (the insurance policy). Absolutely morally bankrupt company if you have to USE them for auto insurance. I've never dealt with a more shady, uneducated claims department in my career than Grange's employees.
5
May 29, 2021

Janna

Grange review

[REDACTED NAME] is awesome. Very quick to respond to a claim submitted online, very knowledgeable and informative, very quick to respond to the repair estimate. He made a stressful situation MUCH less stressful by his actions and demeanor. My experience with [REDACTD NAME] and Grange Auto Insurance was the opposite of the stereotypical experience with an insurance company. Kudos to Grange Auto Insurance for retaining a talented agent. Re: other r...
[REDACTED NAME] is awesome. Very quick to respond to a claim submitted online, very knowledgeable and informative, very quick to respond to the repair estimate. He made a stressful situation MUCH less stressful by his actions and demeanor. My experience with [REDACTD NAME] and Grange Auto Insurance was the opposite of the stereotypical experience with an insurance company. Kudos to Grange Auto Insurance for retaining a talented agent. Re: other reviews indicating Grange dropped them or increased their deductible after filing a claim....will have to wait and see.
5
January 7, 2021

Leo13

No stress claim process

Great price and great value. They handled my Auto claim seamlessly. It was a stress free experience. Highly recommend!
5
December 10, 2020

19751961Bj_

Awesome and Amazing

Blown away by how empathetic and responsive Grange was in processing my claim. Getting involved in a collision is nobody's idea of fun, but [REDACTED NAME] really made the process easy and hassle free. He set up a channel to enable texting, booked my rental, booked the towing company and was always available to answer any questions that I had.
5
October 8, 2020

Misstruely2

Grange Insurance

Having Grange as my insurance carrier has been a great experience. Their customer service is excellent! Any time I have a question regarding my auto or home policy they are more than happy to help and always keep me informed.
5
August 27, 2020

Phyllis C Robinson

Grange review

Jessica, my adjuster, was polite and friendly when speaking with me. She asked me questions about the hit-run and provided explanation on my policy waiver deduction. I liked speaking with her because she did not rush me for responses, plus she asked if I had questions for her.
5
June 4, 2020

Val Owens

Grange review

Really impressed with quick response to a claim. Great communication from adjuster. Friendly service. The whole process was quick, simple and easy!
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