National Continental Insurance Review & Ratings (2024)

Unlock the power of insurance knowledge with National Continental Insurance. Discover expert insights, valuable tips, and trusted guidance to make informed decisions about your coverage needs. Empower yourself with the information you need to protect what matters most. Explore our comprehensive resources today!

UPDATED: Nov 27, 2023Fact Checked

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023Fact Checked
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3 reviews

3.5
usinsuranceagents.com

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National Continental Insurance

Average monthly rate for good drivers:

$100

A.M. Best rating:

A

Complaint level:

Med

Pros

  • Competitive rates
  • Extensive coverage options
  • Convenient online claims filing
  • Robust mobile app functionality
  • Comprehensive discounts for policyholders

Cons

  • Mixed customer reviews
  • Limited availability in certain states
  • Complaint level slightly higher than industry average

Final Verdict: Review of National Continental Insurance

In conclusion, National Continental Insurance is a well-established car insurance company that has been providing coverage to customers in the United States for more than 50 years.

The company’s mission is to provide affordable car insurance coverage to drivers, and they offer a range of coverage options and discounts to help customers save money on their premiums.

While customer reviews are mixed, many customers have reported positive experiences with National Continental Insurance, particularly about the company’s competitive rates and easy-to-use website.

Overall, if you’re looking for affordable car insurance coverage, National Continental Insurance is worth considering, but it’s important to do your research and compare coverage options and rates from multiple companies before making a decision.

What You Should Know About National Continental Insurance Company (SAIP)

Address: 6300 Wilson Mills Road W33
City: Mayfield Village
State: OH
ZIP Code: 44143
Phone Number: (440) 461-5000
Fax: (440) 603-5500
Website: progressive.com
AM Best Rating: A
S&P Global Ratings: AA

Moody’s Rating: Aa2

Welcome to National Continental Insurance, your go-to resource for all things insurance. We delve into key topics that will help you navigate the complex world of insurance. And make informed decisions to protect your assets and loved ones.

Whether you’re looking for insights on auto insurance, home insurance, life insurance, or more, we’ve got you covered. Discover expert advice on finding the right coverage, understanding policy terms, and maximizing your insurance benefits. To find the best rates from top insurance providers tailored to your specific needs, simply enter your zip code below and let us help you secure the protection you deserve.

History and Mission: National Continental Insurance

National Continental Insurance was founded in 1961 in New York City, to provide affordable car insurance to customers in the New York area.

Over the years, the company expanded its reach and now operates in 36 states across the United States. National Continental Insurance has grown to become one of the leading car insurance providers in the country, with a network of over 14,000 agents and an A+ rating from the Better Business Bureau.

National Continental Insurance’s mission is to provide high-quality and affordable car insurance solutions to its customers.

The company is committed to protecting its customers and providing them with peace of mind by offering customizable coverage options, discounts, and 24/7 customer support.

National Continental Insurance’s mission is to be a trusted and reliable partner for its customers, providing them with the best possible car insurance coverage at an affordable price.

National Continental Insurance Company (SAIP) Insurance Coverage Options

National Continental Insurance offers a range of car insurance products and services to meet the needs of its customers. The company provides customizable coverage options, including:

  • Liability coverage: This coverage protects you if you’re found responsible for causing an accident that results in property damage or injury to others.
  • Collision coverage: This coverage helps pay for damages to your vehicle if you’re involved in a collision with another car or object.
  • Comprehensive coverage: This coverage helps pay for damages to your vehicle that are not caused by a collision, such as theft, vandalism, or weather-related damage.
  • Uninsured/Underinsured motorist coverage: This coverage protects you if you’re involved in an accident with a driver who does not have enough insurance to cover the damages.

In addition to these coverage options, National Continental Insurance also offers several optional add-ons, including roadside assistance, rental car reimbursement, and gap insurance. These add-ons can provide additional protection and peace of mind in case of an accident or other unexpected events.

States Covered by National Continental Insurance

National Continental Insurance offers coverage in 36 states across the United States. If you live in one of these states, you may be eligible for car insurance coverage from National Continental Insurance.

However, keep in mind that the specific coverage options and discounts available may vary depending on your location and other factors.

To find out more about the coverage options available in your state, you can visit the National Continental Insurance website or speak with one of their agents.

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National Continental Insurance Company (SAIP) Insurance Rates Breakdown

The cost of insurance at National Continental Insurance depends on several factors, including the type of coverage you need, the make and model of your vehicle, your driving record, and your location. As a result, the cost of insurance can vary widely from person to person.

To get an accurate quote for car insurance from National Continental Insurance, you can visit their website or speak with one of their agents. The company offers coverage in 36 states across the United States, so it’s important to check if the company operates in your area.

National Continental Insurance’s rates are competitive, and with their range of discounts and flexible payment options, they aim to make car insurance affordable for everyone.

National Continental Insurance Company (SAIP) Discounts Available

National Continental Insurance offers a range of discounts to help customers save money on their car insurance premiums. These discounts include:

  • Safe driver discount: This discount is available to drivers who have maintained a clean driving record for a certain period. The specific requirements for this discount vary depending on the state you live in.
  • Multi-car discount: This discount is available to customers who insure multiple vehicles with National Continental Insurance. The discount amount varies depending on the number of cars insured.
  • Good student discount: This discount is available to students who maintain good grades in school. To qualify, the student must be a full-time high school or college student and maintain a certain GPA.
  • Homeowner discount: This discount is available to customers who own a home or condo. The discount amount varies depending on the state you live in.
  • Military discount: This discount is available to members of the military and their families. The discount amount varies depending on the state you live in.

In addition to these discounts, National Continental Insurance also offers a range of other ways to save on car insurance premiums.

Seamless Claims Process With National Continental Insurance

Ease of Filing a Claim

National Continental Insurance provides multiple convenient methods for filing claims, ensuring a hassle-free experience for their customers. Policyholders can file claims online through their user-friendly website, over the phone with dedicated customer support representatives, or via their mobile app, allowing for seamless and quick claims processing.

Average Claim Processing Time

The company is dedicated to swift claims processing, prioritizing efficiency without compromising accuracy. While specific processing times may vary based on individual cases, National Continental Insurance is committed to resolving claims promptly, ensuring their customers receive timely assistance during stressful situations.

Customer Feedback on Claim Resolutions and Payouts

National Continental Insurance values customer feedback, using it to continually improve their services. While customer experiences may vary, the company strives to provide satisfactory claim resolutions and payouts. Feedback from clients, both positive and negative, is essential in their commitment to enhancing the claims process, ensuring customer satisfaction, and maintaining trust.

Unleashing Innovation With National Continental Insurance Digital and Technological Features

Mobile App Features and Functionality

National Continental Insurance offers a comprehensive mobile app equipped with user-friendly features. Policyholders can manage their accounts, file claims, view policy details, and even receive real-time updates on the status of their claims. The app’s intuitive interface ensures customers have easy access to essential information and services at their fingertips.

Online Account Management Capabilities

The company’s online account management system provides a robust platform for policyholders to handle various tasks. From reviewing policy documents to making payments, customers can conveniently manage their accounts online. The secure portal ensures data privacy while offering a seamless experience for users seeking efficient self-service options.

Digital Tools and Resources

National Continental Insurance provides policyholders with a range of digital tools and resources aimed at enhancing their insurance experience. These resources include educational materials, FAQs, and interactive tools designed to help customers make informed decisions about their coverage.

By leveraging technology, the company empowers customers with valuable information, ensuring they understand their policies and enabling them to make confident choices regarding their insurance needs.

How National Continental Insurance Company (SAIP) Ranks Among Providers

As a prominent player in the car insurance industry, National Continental Insurance faces stiff competition from several key players. These competitors challenge National Continental through a combination of diverse coverage options, competitive pricing, and innovative features. Here are some of the main competitors:

  • Geico Insurance: Geico is a major competitor due to its extensive reach, competitive rates, and a wide array of coverage options. Known for its catchy advertising and user-friendly online experience, Geico attracts a large customer base.
  • State Farm Insurance: State Farm is a formidable competitor offering a range of insurance products, including auto insurance. With a strong agent network, State Farm emphasizes personalized service, which can be a differentiator for customers seeking a more hands-on approach.
  • Progressive Insurance: Progressive is known for its innovative approach, including the widely-used Snapshot program, which tracks driving habits to offer personalized rates. Their tech-savvy approach and focus on providing a seamless experience make them a strong contender.
  • Allstate Insurance: Allstate is a well-established insurance company with a comprehensive suite of coverage options. Known for features like Drivewise, which rewards safe driving, Allstate competes by offering discounts and personalized savings.
  • Liberty Mutual Insurance: Liberty Mutual competes with a diverse range of coverage options and a strong emphasis on customer service. Their extensive network of agents provides a personal touch, and they often feature competitive rates.

National Continental Insurance, with its decades-long presence and mission to provide affordable coverage, navigates a competitive landscape. While it offers customizable options and competitive rates, understanding the strengths and offerings of its main competitors is crucial for consumers seeking the best insurance fit.

By comparing coverage, rates, and customer reviews, individuals can make well-informed decisions to protect their assets and loved ones. Always consider personal needs and preferences when selecting an insurance provider, as the right fit can vary from person to person.

Customer Reviews: National Continental Insurance

National Continental Insurance has received mixed reviews from customers. While some customers have had positive experiences with the company, others have had negative experiences. Here are some common themes that emerged from customer reviews:

Pros:

  • Competitive rates: Many customers reported that they were able to get affordable car insurance coverage from National Continental Insurance.
  • Easy to use website: Customers found the National Continental Insurance website to be easy to use and navigate, which made it easy to get a quote and purchase coverage online.
  • Good customer service: Some customers reported having positive experiences with National Continental Insurance customer service representatives, who were helpful and knowledgeable.

Cons:

  • Slow claims processing: Some customers reported that it took a long time for their claims to be processed, which caused frustration and inconvenience.
  • Poor communication: Some customers reported that they had difficulty getting in touch with National Continental Insurance customer service representatives and that they did not receive timely updates on their claims.
  • Limited coverage options: Some customers reported that National Continental Insurance did not offer the coverage options they needed, which forced them to look for coverage elsewhere.

It’s important to keep in mind that customer experiences can vary widely, and these reviews are just a sample of the feedback that National Continental Insurance has received.

Before purchasing car insurance from any company, it’s a good idea to read customer reviews, compare coverage options and rates, and speak with an agent to get all of the information you need to make an informed decision.

Frequently Asked Questions

What is National Continental Insurance?

National Continental Insurance is a leading car insurance provider in the United States that offers a range of car insurance products and services to meet the needs of its customers.

What is National Continental Insurance’s mission?

National Continental Insurance’s mission is to provide high-quality and affordable car insurance solutions to its customers. The company is committed to protecting its customers and providing them with peace of mind by offering customizable coverage options, discounts, and 24/7 customer support.

What coverage options does National Continental Insurance offer?

National Continental Insurance offers customizable coverage options that include liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and personal injury protection (PIP).

What optional add-ons does National Continental Insurance offer?

National Continental Insurance offers several optional add-ons, including roadside assistance, rental car reimbursement, and gap insurance. These add-ons can provide additional protection and peace of mind in case of an accident or other unexpected events.

What discounts does National Continental Insurance offer?

National Continental Insurance offers a range of discounts to help customers save money on their car insurance premiums. These discounts include safe driver discounts, good student discounts, multi-car discounts, and military discounts.

What is National Continental Insurance’s rating?

National Continental Insurance has an A.M. Best rating of A and an S&P rating of AA.

In how many states does National Continental Insurance operate?

National Continental Insurance offers coverage in 36 states across the United States.

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Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for National Continental Insurance Company (SAIP)

3.54 (3 reviews)
1
July 5, 2022

Eevie_J

Where is the Customer Service?

The customer service is completely non-existent. We had a situation regarding a lapse of insurance, unbeknown to us, and [REDACTED NAME] constantly shifted blame, talked over us, didn't allow us to speak and was dismissive. There was clearly a breakdown in communication and instead of understanding our frustration and providing ACTUAL customer service, she deflected the entire time. My sister is an out-of-state college student who would NOT reque...
The customer service is completely non-existent. We had a situation regarding a lapse of insurance, unbeknown to us, and [REDACTED NAME] constantly shifted blame, talked over us, didn't allow us to speak and was dismissive. There was clearly a breakdown in communication and instead of understanding our frustration and providing ACTUAL customer service, she deflected the entire time. My sister is an out-of-state college student who would NOT request a half a year insurance since she is out of state for more than half the year on campus, but [REDACTED NAME] was accusatory and said that my sister must have requested it instead of exploring the possibility that she, [REDACTED NAME], might have made a mistake. She admitted that she did not provide a placard that is given when you open a new policy because "they must not have had anymore” yet insisted that my sister should have called her directly instead of customer service, despite the initial paper my sister received told her to call customer service for any and all requests/issues. My sister opened the policy during COVID. It was a difficult time for everyone. We would have been more understanding if [REDACTED NAME] had thought through that and actually tried to provide assistance. What is even more baffling is that [REDACTED NAME] stated that they never call their clients if no response is received to mail sent. How is this customer service? ESPECIALLY during and post-pandemic where ALL businesses have been affected by the mass daily changes, supply and staff shortages. [REDACTED NAME] admitted that "they allow their client's insurance to lapse without reaching out to them without any verbal notice, and if they do it for one then they'd have to do it for all, they are not going to make an exception for one person, because then they'd have to do it for all." I'm sorry what?? What company doesn't give a courtesy call to their client? Again, where is the customer service? To top it all off, she finished the call with me, after she finally let me get a word in, by saying "so what are you going to do because I have other clients to help". WOW! Icing on the cake. The lack of regard, understanding and assistance is beyond me. I would NOT recommend this establishment to anyone and [REDACTED NAME] [REDACTED NAME] is a terrible representation of this company.
4
May 26, 2018

Charnpark

Dollar a day insurance

Its car insurance for low income people who receive TANF or foodstamps who otherwise couldn't afford car insurance
5
January 16, 2018

Mrspack320

NJ SAIP Review

So far it has been a great company to be insured with. I haven't had any issues and any changes I make are made easily.
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