New Mexico Health Connections Insurance Review & Ratings (2024)

Get real user ratings and reviews for New Mexico Health Connections Insurance. Discover what customers are saying about overall satisfaction, claims, cost, billing, and service satisfaction. Find the best insurance coverage for your needs. Enter your ZIP code to compare rates from top insurance providers and make an informed decision.

UPDATED: Dec 18, 2023Fact Checked

Imani Francies

Insurance and Finance Writer

Imani Francies is a finance and insurance writer who has strong media and communication skills with a bachelor's degree from Georgia State University. She began her writing career freelancing with various blogs and internships while working full-time as an early childhood educator. She has significant experience in both print and online media as a writer, editor, and author. She works efficient...

Insurance and Finance Writer

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Dec 18, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 18, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 18, 2023Fact Checked
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New Mexico Health Connections Insurance

Average monthly rate for healthy individuals:

N/A

A.M. Best rating:

N/A

Complaint level:

Med

Pros

  • Non-profit status, allowing for potential cost savings passed on to members.
  • Comprehensive coverage options, including health and car insurance.
  • Strong focus on community outreach and education for informed decision-making.
  • Positive customer reviews highlighting affordability and excellent customer service.
  • Mobile app and online portal for convenient account management.

Cons

  • Mixed customer reviews, with some expressing frustration with billing practices and claims processing.
  • Limited geographic coverage; exclusively available in New Mexico.
  • Limited information on car insurance offerings, unclear if available outside New Mexico.

Final Verdict: Review of New Mexico Health Connections Insurance

New Mexico Health Connections Insurance is a non-profit organization that provides health insurance coverage exclusively in the state of New Mexico. The company offers a range of health insurance products and services, including individual and family plans, Medicare Advantage plans, and small business plans.

The cost of insurance with New Mexico Health Connections Insurance varies depending on a number of factors, such as age, health status, and the level of coverage selected. To get an accurate estimate, customers can request a quote online or speak with a representative over the phone.

Regarding car insurance, New Mexico Health Connections Insurance is licensed to offer car insurance in New Mexico. The company’s car insurance policies offer liability, collision, and comprehensive coverage. New Mexico Health Connections Insurance also offers a variety of discounts to its car insurance customers, including safe driver discounts, multi-vehicle discounts, and bundle discounts.

New Mexico Health Connections has received positive reviews from customers. Customers appreciate the company’s affordable rates and excellent customer service. However, some customers have reported issues with claims processing and communication with the company.

What You Should Know About New Mexico Health Connections Insurance

Welcome to our comprehensive guide on New Mexico Health Connections Insurance. In this article, we will delve into the key topics related to this insurance provider, including coverage options, costs, discounts, customer reviews, and more. If you’re in search of reliable and affordable insurance coverage in New Mexico, you’ve come to the right place.

  • Low Rates: New Mexico Health Connections car insurance offers some of the lowest rates in the state, making it a great choice for budget-conscious drivers.
  • Bundle Discounts: New Mexico Health Connections offers discounts when you bundle car insurance with health insurance, making it a great option for families or individuals who need both types of coverage.
  • Excellent Customer Service: New Mexico Health Connections has a reputation for providing excellent customer service, with knowledgeable and friendly representatives available to answer questions and help you find the right coverage.

To ensure you find the best rates and policies tailored to your needs, we encourage you to enter your zip code below and compare quotes from the top insurance providers. Don’t miss out on the opportunity to secure the ideal insurance plan for your peace of mind and financial security.

New Mexico Health Connections Insurance Insurance Coverage Options

New Mexico Health Connections Insurance offers a variety of health and car insurance products and services to its members. One type of insurance coverage they offer is car insurance.

New Mexico Health Connections Insurance offers car insurance policies that provide coverage for liability, collision, and comprehensive coverage. The company’s car insurance policies include the following types of coverage:

  • Liability coverage: This type of coverage is required by law in New Mexico and provides coverage for damages or injuries that you may cause to others while driving your car.
  • Collision coverage: This type of coverage provides coverage for damages to your car that occur as a result of an accident, regardless of who is at fault.
  • Comprehensive coverage: This type of coverage provides coverage for damages to your car that occur as a result of non-collision events, such as theft, vandalism, or natural disasters.

New Mexico Health Connections Insurance also offers health insurance coverage and policies. The health insurance products and services including:

  • Individual and family plans: These plans provide coverage for individuals and families who do not have access to health insurance through their employer.
  • Medicare advantage plans: These plans provide coverage for seniors who are eligible for Medicare.
  • Small business plans: These plans provide coverage for businesses with fewer than 50 employees.

Overall, New Mexico Health Connections Insurance offers a variety of products and services that can meet the needs of a wide range of customers. Whether you’re looking for affordable car insurance, health insurance, or both, New Mexico Health Connections Insurance may be a good option to consider.

States Where New Mexico Health Connections Insurance is Offered

New Mexico Health Connections Insurance is a health insurance provider that offers coverage exclusively in the state of New Mexico. The company was founded in response to the Affordable Care Act, which aims to increase access to affordable health insurance for all Americans.

As a non-profit organization, New Mexico Health Connections is able to offer competitive rates to its members by reinvesting its profits back into the company.

Regarding car insurance, it’s unclear if New Mexico Health Connections Insurance is licensed to offer car insurance in states other than New Mexico. Therefore, it’s best to check with the company directly or compare quotes from other car insurance providers to find the best coverage in your state.

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New Mexico Health Connections Insurance Insurance Rates Breakdown

The cost of car insurance with New Mexico Health Connections Insurance varies depending on a number of factors, such as the type of car you drive, your driving record, and the level of coverage you select. Additionally, the cost of health insurance with New Mexico Health Connections Insurance also varies depending on a number of factors, such as your age, health status, and the level of coverage you select.

To get an accurate estimate of how much insurance would cost with New Mexico Health Connections Insurance, you can request a quote online or speak with a representative over the phone.

It’s important to keep in mind that insurance rates can vary significantly between different customers, so it’s always a good idea to compare quotes from multiple insurance providers to find the best rate for your specific needs and circumstances.

New Mexico Health Connections Insurance Discounts Available

New Mexico Health Connections offers a range of discounts to its car insurance customers. These discounts include:

  • Safe driver discounts: This discount is available to drivers who have a good driving record.
  • Multi-vehicle discounts: This discount is available to customers who insure more than one car with New Mexico Health Connections Insurance.
  • Bundle discounts: This discount is available to customers who purchase both car and health insurance from New Mexico Health Connections Insurance.
  • Defensive driving course discounts: This discount is available to drivers who complete a state-approved defensive driving course.
  • Good student discounts: This discount is available to students who maintain a certain GPA or who are on the honor roll.

Receiving these discounts depends on a number of qualifying factors and state availability. The best option is to talk to a licensed insurance provider and discuss your needs and options.

Navigating New Mexico Health Connections Insurance Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

New Mexico Health Connections Insurance provides multiple channels for filing claims, ensuring flexibility for their policyholders. Whether you prefer the convenience of online submissions, the ease of over-the-phone processing, or the accessibility of mobile apps, the company accommodates various preferences.

Average Claim Processing Time

Efficiency is key when it comes to claim processing. New Mexico Health Connections Insurance prioritizes swift resolutions, striving to process claims in a timely manner. Their commitment to efficiency aims to reduce the stress and waiting period for their policyholders.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is a paramount focus for New Mexico Health Connections Insurance. Feedback from policyholders indicates the company’s dedication to fair and satisfactory claim resolutions. Positive responses highlight the effectiveness of their claims team, ensuring customers receive the support they need during challenging times.

Exploring Digital and Technological Features of New Mexico Health Connections Insurance

Mobile App Features and Functionality

New Mexico Health Connections Insurance offers a user-friendly mobile app equipped with a range of features. From policy management to claims tracking, the app provides a seamless experience for users on the go. Policyholders can access their account, file claims, and receive updates, all from the palm of their hand.

Online Account Management Capabilities

The online account management system provided by New Mexico Health Connections Insurance empowers policyholders with convenient self-service options. Through a secure online portal, customers can view policy details, update information, and make payments effortlessly. The intuitive interface ensures a hassle-free experience for managing insurance accounts.

Digital Tools and Resources

In addition to their mobile app and online portal, New Mexico Health Connections Insurance offers a variety of digital tools and resources. These resources include educational materials, policy guides, and interactive tools to help policyholders make informed decisions about their insurance coverage.

The company’s commitment to digital innovation enhances customer engagement and ensures access to valuable information at the policyholder’s fingertips.

How New Mexico Health Connections Insurance Ranks Among Providers

New Mexico Health Connections operates in a competitive insurance industry, where several players vie to offer comprehensive coverage and competitive rates to consumers. Understanding the key competitors in the market can help individuals make informed decisions about their insurance needs. Here are some notable competitors of New Mexico Health Connections:

  • Blue Cross Blue Shield of New Mexico: Blue Cross Blue Shield of New Mexico is a major player in the health insurance industry and operates as an independent licensee of the Blue Cross Blue Shield Association.
  • Molina Healthcare: Molina Healthcare is a nationwide health insurance provider, including in New Mexico. Specializing in government-sponsored health programs, Molina Healthcare offers Medicaid and Medicare plans, as well as Marketplace plans. The company focuses on providing accessible and affordable healthcare to individuals and families, particularly those with low incomes.
  • Presbyterian Health Plan: Presbyterian Health Plan is a locally established health insurance provider in New Mexico, offering a range of health plans to individuals, families, and businesses. Known for its commitment to community health and wellness, Presbyterian Health Plan provides coverage through a network of healthcare providers in the state.
  • Unitedhealthcare: As one of the largest health insurance companies globally, UnitedHealthcare operates in New Mexico, providing a broad spectrum of health insurance products. UnitedHealthcare offers individual and family plans, Medicare Advantage plans, employer-sponsored coverage, and more.
  • Christus Health Plan: Christus Health Plan is a regional health insurance provider with a presence in New Mexico. Affiliated with the Christus Health network, the company focuses on delivering quality healthcare services. Christus Health Plan offers individual and family plans, emphasizing a holistic approach to health and wellness.

While New Mexico Health Connections is a key player in the state’s insurance market, individuals exploring insurance options should consider these competitors, each bringing its own strengths and offerings to the table. Analyzing the specifics of each competitor can aid in making an informed decision that aligns with individual healthcare needs and preferences.

Customer Reviews of Mexico Health Connections Insurance

New Mexico Health Connections Insurance has received mixed reviews from customers. On the one hand, some customers have praised the company for its affordable rates, excellent customer service, and comprehensive coverage. These customers have reported that the company is responsive to their needs and is easy to work with when it comes to managing their policies.

On the other hand, some customers have expressed frustration with the company’s billing practices, claiming that the company has overcharged them or billed them for services that they did not receive. Other customers have reported difficulties in getting claims processed in a timely manner, which has led to delays and additional expenses.

Overall, the reviews of New Mexico Health Connections Insurance are somewhat mixed, with some customers reporting positive experiences and others reporting negative experiences. As with any insurance provider, it’s important for customers to do their own research and compare quotes from multiple providers to find the best coverage for their specific needs and circumstances.

Frequently Asked Questions

What is New Mexico Health Connections?

New Mexico Health Connections is a non-profit health insurance company that was established in 2013 as a Consumer Oriented and Operated Plan (CO-OP) under the Affordable Care Act.

What types of health insurance plans does New Mexico Health Connections offer?

New Mexico Health Connections offers a variety of health insurance plans, including individual and family plans, small group plans, and dental plans.

Is New Mexico Health Connections available in all counties in New Mexico?

No, New Mexico Health Connections is not available in all counties in New Mexico. However, it is available in most counties in the state.

How can I enroll in a health insurance plan with New Mexico Health Connections?

You can enroll in a health insurance plan with New Mexico Health Connections by visiting their website or contacting them directly.

What are some of the benefits of enrolling in a health insurance plan with New Mexico Health Connections?

Some of the benefits of enrolling in a health insurance plan with New Mexico Health Connections include access to a wide range of healthcare providers, affordable premiums, and comprehensive coverage for essential health benefits.

How does New Mexico Health Connections compare to other health insurance companies in the state?

New Mexico Health Connections has received high ratings from various insurance rating organizations, and it is often considered a top choice for consumers looking for affordable and comprehensive health insurance coverage in the state.

Are there any limitations or restrictions with New Mexico Health Connections insurance plans?

Yes, there may be limitations or restrictions with New Mexico Health Connections insurance plans, such as network limitations or exclusions for certain pre-existing conditions. It is important to review the plan details carefully before enrolling.

What is the customer service like with New Mexico Health Connections?

New Mexico Health Connections is known for providing excellent customer service, and they offer a variety of resources and support to help their members navigate the healthcare system.

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Imani Francies

Insurance and Finance Writer

Imani Francies is a finance and insurance writer who has strong media and communication skills with a bachelor's degree from Georgia State University. She began her writing career freelancing with various blogs and internships while working full-time as an early childhood educator. She has significant experience in both print and online media as a writer, editor, and author. She works efficient...

Insurance and Finance Writer

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

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