NYCM Insurance Review & Ratings (2024)

Find the best car insurance rates with NYCM Insurance. Discover the right coverage for your needs at competitive prices. Read reviews, explore discounts, and compare quotes from top insurance providers. Safeguard your vehicle and save money. Enter your ZIP code now for personalized options and start driving with confidence.

UPDATED: Dec 11, 2023Fact Checked

Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

Peyton Leonard

Published Author & Insurance Expert

Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.

Published Author & Insurance Expert

UPDATED: Dec 11, 2023

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 11, 2023Fact Checked
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NYCM Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Long and reputable history dating back over a century.
  • Strong commitment to customer service and consistently rated as one of the best insurance providers in the Northeastern U.S.
  • Affordable and competitive rates for drivers with clean records.
  • Diverse range of coverage options, including liability, collision, comprehensive, and more.
  • Multiple discounts available, rewarding safe driving, multi-car policies, good student performance, and more.

Cons

  • Limited availability, primarily serving drivers in the Northeastern U.S.
  • Some customers report mixed experiences, including issues with claims processing or higher premiums for drivers with less-than-perfect records.

Final Verdict: Review of NYCM Insurance

NYCM Insurance is a car insurance company that primarily serves drivers in the Northeastern United States, offering a range of insurance products and services including liability, collision, and comprehensive coverage. The company is known for its competitive rates, responsive customer service, and range of discounts, including discounts for safe driving, multiple cars, good grades, and more.

While some customers have reported issues with claims processing or higher premiums for drivers with less-than-perfect driving records, most customers report positive experiences with NYCM Insurance and praise the company’s affordability, customer service, and range of discounts.

Overall, if you live in one of the states where NYCM Insurance operates and are in the market for car insurance, it’s worth considering this company as a potential option. However, as with any insurance company, it’s important to shop around and compare quotes to make sure you’re getting the best deal for your individual needs and circumstances.

By doing your research, comparing rates and coverage options, and taking advantage of available discounts, you can find a car insurance policy that provides the coverage you need at a price you can afford.

What You Should Know About NYCM Insurance (New York Central Mutual)

Welcome to our comprehensive NYCM Insurance review. In this article, we will delve into the key aspects of NYCM Insurance, a reputable car insurance company serving the Northeastern United States.
We will explore topics such as coverage options, discounts, customer reviews, and more.

  • NYCM Insurance offers a wide range of car insurance products and services that are tailored to the unique needs of drivers in the Northeastern United States
  • The company has a strong reputation for excellent customer service and has consistently been rated as one of the best insurance providers in the region
  • NYCM Insurance is committed to giving back to the communities it serves and supports a variety of charitable organizations and community initiatives

Whether you’re seeking affordable rates, reliable customer service, or a range of discounts, this review will provide you with valuable insights to make an informed decision.
Don’t miss out on finding the best car insurance rates. Enter your zip code now and compare quotes from top insurance providers in your area.

NYCM Insurance History and Mission

NYCM Insurance has a long and storied history that dates back over a century. The company was founded in 1899 by VanNess DeMar Robinson, who started the company with the belief that insurance should be accessible and affordable to everyone. Over the years, NYCM Insurance has grown and evolved, but its commitment to its customers has remained the same.

Today, NYCM Insurance is headquartered in Edmeston, New York, and is led by President and CEO V. Daniel Robinson II, the great-grandson of the company’s founder. The company remains committed to providing high-quality insurance products and services to drivers in the Northeastern United States, with a focus on affordability, reliability, and excellent customer service.

In terms of its mission, NYCM Insurance is committed to helping its customers protect their assets and financial well-being through the provision of high-quality insurance products and services. The company’s goal is to provide affordable and reliable insurance coverage to drivers in the Northeastern United States, with a focus on meeting the unique needs of each individual customer.

To achieve this goal, NYCM Insurance employs a team of knowledgeable insurance professionals who work closely with customers to help them find the right insurance solutions for their specific needs.

NYCM Insurance (New York Central Mutual) Insurance Coverage Options

NYCM Insurance offers a range of car insurance products and services designed to meet the needs of drivers in the Northeastern United States. Here’s a closer look at some of the company’s most popular products and services:

  • Liability insurance: Liability insurance is designed to protect you if you cause an accident that results in property damage or bodily injury to another person. NYCM Insurance offers a range of liability insurance options, including bodily injury liability and property damage liability.
  • Collision insurance: Collision insurance is designed to protect you if your car is damaged in an accident, regardless of who is at fault. NYCM Insurance offers collision insurance coverage that can help pay for repairs or replacement of your vehicle.
  • Comprehensive insurance: Comprehensive insurance is designed to protect you if your car is damaged by events that are outside of your control, such as theft, vandalism, or weather-related damage. NYCM Insurance offers comprehensive insurance coverage that can help pay for repairs or replacement of your vehicle.
  • Personal injury protection: Personal injury protection (PIP) is designed to cover medical expenses and lost wages if you or your passengers are injured in a car accident, regardless of who is at fault. NYCM Insurance offers PIP coverage to help ensure that you are protected in the event of an accident.
  • Uninsured/Underinsured motorist coverage: Uninsured/underinsured motorist coverage is designed to protect you if you are involved in an accident with someone who does not have enough insurance coverage to pay for the damages. NYCM Insurance offers uninsured/underinsured motorist coverage to help ensure that you are protected in the event of an accident with an uninsured or underinsured driver.

In addition to these core insurance products, NYCM Insurance also offers a range of optional add-ons and services, including roadside assistance, rental car coverage, and pet injury coverage.

States Where NYCM Insurance Is Offered

NYCM Insurance primarily offers car insurance to drivers in the Northeastern United States. NYCM Insurance provides car insurance coverage in the following states:

  • New York
  • New Jersey
  • Connecticut
  • Pennsylvania
  • New Hampshire
  • Vermont
  • Massachusetts

Read more: New Jersey Car Insurance Discounts 

If you live in one of these states and are looking for car insurance coverage, NYCM Insurance may be a good option to consider. It’s worth noting, however, that the availability of specific insurance products and discounts can vary by state, so it’s best to contact NYCM Insurance directly to find out more about the coverage options that are available in your area.

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NYCM Insurance (New York Central Mutual) Insurance Rates Breakdown

The cost of car insurance with NYCM Insurance can vary widely depending on a number of factors, including your age, driving record, location, the type of car you drive, and the level of coverage you select. That being said, NYCM Insurance is known for offering competitive rates, and the company has a number of discounts available to help customers save money on their premiums.

The average annual expense for car insurance in New York amounts to approximately $1,548. Nevertheless, this figure represents only an average, and your individual circumstances will determine the cost of car insurance with NYCM Insurance.

To get an accurate quote for car insurance with NYCM Insurance, you’ll need to provide some basic information about yourself and your vehicle, such as your age, driving record, and the make and model of your car. By taking advantage of these discounts, you may be able to save a significant amount of money on your car insurance premiums with NYCM Insurance.

NYCM Insurance (New York Central Mutual) Discounts Available

NYCM Insurance offers a range of discounts to help customers save money on their car insurance premiums. Here’s a closer look at some of the discounts that are available:

  • Safe driver discount: NYCM Insurance rewards drivers with a clean driving record with a safe driver discount. To qualify for this discount, you must have no accidents, moving violations, or claims in the past three years.
  • Multi-car discount: NYCM Insurance offers a multi-car discount to customers who insure two or more cars on the same policy. This can help lower the overall cost of insurance premiums for families or households with multiple drivers.
  • Good student discount: NYCM Insurance offers a good student discount to drivers who maintain a certain GPA. To qualify for this discount, you must be a full-time student under the age of 25 and maintain a B average or higher.
  • Defensive driving course discount: NYCM Insurance offers a discount to drivers who complete an approved defensive driving course. This can help lower the cost of insurance premiums and also improve your driving skills.
  • Anti-theft device discount: NYCM Insurance offers a discount to drivers who install an approved anti-theft device in their vehicle. This can help lower the risk of theft and may also lower the cost of insurance premiums.

In addition to these discounts, NYCM Insurance also offers discounts for bundling policies, such as home and auto insurance, and discounts for paying your premium in full or setting up automatic payments.

It’s worth noting that not all discounts are available in all states, and the amount of the discount can vary depending on a number of factors. To find out which discounts you may qualify for, it’s best to contact NYCM Insurance directly and speak with a representative.

Read more: New York Car Insurance Discounts

NYCM Insurance Claims Handling Protocol

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

NYCM Insurance offers multiple convenient options for filing insurance claims. Customers can choose to file their claims online through the company’s website, over the phone by contacting the 24/7 claims reporting hotline, or even through mobile apps if available.

This flexibility in claim reporting ensures that policyholders can easily initiate the claims process in a way that suits their preferences and circumstances.

Average Claim Processing Time

While specific claim processing times may vary depending on the nature and complexity of the claim, NYCM Insurance is committed to providing efficient and timely claims processing. Policyholders can expect the company to handle their claims with promptness and professionalism, ensuring that they receive the support they need during stressful times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is an essential aspect of evaluating any insurance company’s claims process. NYCM Insurance has received positive reviews from customers regarding their claim resolutions and payouts. Many policyholders have praised the company for its fair and satisfactory settlement of claims.

This positive feedback reflects the company’s commitment to providing excellent customer service during the claims settlement process.

NYCM Insurance Technological Features and Online Capabilities

Mobile App Features and functionality

NYCM Insurance offers a user-friendly mobile app that provides policyholders with convenient access to their insurance accounts. The app offers features such as policy management, digital ID cards, and the ability to report and track claims. These features enhance the overall customer experience by allowing users to access their insurance information on-the-go.

Online Account Management Capabilities

Policyholders can easily manage their insurance accounts through NYCM Insurance’s online platform. This platform provides a range of online account management capabilities, including the ability to view policy details, make payments, and update personal information. The user-friendly interface simplifies the process of managing insurance policies online.

Digital Tools and Resources

NYCM Insurance offers a variety of digital tools and resources to assist policyholders. These resources may include educational materials, safety tips, and coverage calculators. These digital tools aim to empower customers with valuable information and resources to make informed decisions about their insurance coverage.

How NYCM Insurance (New York Central Mutual) Ranks Among Providers

As a prominent car insurance provider in the Northeastern United States, NYCM Insurance faces competition from several key players in the insurance industry. Below, we’ll explore some of the main competitors of NYCM Insurance, highlighting their key features, offerings, and distinguishing factors.

  • Geico: Geico, or the Government Employees Insurance Company, is one of the largest and most well-known insurance companies in the United States. Renowned for its widespread availability and extensive advertising, Geico offers a range of insurance products, including car insurance, to customers nationwide.
  • Progressive: Progressive is a major player in the auto insurance industry, offering a diverse array of insurance products. Known for its innovative approach, Progressive has been a trailblazer in introducing features like usage-based insurance and the ability to compare rates from other insurers alongside their own.
  • Allstate: Allstate is a well-established insurance company providing a comprehensive range of insurance products, including auto insurance. With a strong national presence, Allstate is recognized for its extensive network of agents and various coverage options.
  • State Farm: State Farm is one of the largest insurance providers in the U.S., offering a wide array of insurance products. Known for its extensive agent network and commitment to customer service, State Farm has a strong presence in the auto insurance market.
  • Travelers: Travelers is a leading insurance company offering various insurance products, including auto insurance. Known for its financial strength and diverse coverage options, Travelers caters to a wide range of customers.

While NYCM Insurance competes in a dynamic market, understanding the unique features and strengths of these key competitors allows consumers to make informed decisions based on their individual preferences and needs. Whether seeking affordability, innovative features, or personalized service, each competitor brings distinct advantages to the table.

Customer Reviews of NYCM Insurance

Customer reviews of NYCM Insurance are generally positive, with many customers praising the company’s competitive rates, responsive customer service, and range of discounts. Here’s a summary of what customers are saying about NYCM Insurance:

  • Competitive rates: Many customers report that NYCM Insurance offers some of the most competitive rates they’ve seen, particularly for drivers with clean driving records or multiple cars to insure. Some customers report saving hundreds of dollars a year by switching to NYCM Insurance.
  • Responsive customer service: Customers also frequently praise NYCM Insurance’s customer service, noting that representatives are friendly, knowledgeable, and quick to respond to questions or concerns. Many customers report having positive experiences with claims processing, and some note that the company offers convenient online tools and mobile apps for managing policies and filing claims.
  • Range of discounts: Another point of praise for NYCM Insurance is its range of discounts. Many customers report taking advantage of discounts for safe driving, multiple cars, good grades, and other factors, and note that the discounts have helped them save significant amounts of money on their premiums.
  • Limited availability: One potential downside of NYCM Insurance is that it’s only available in a handful of states in the Northeastern United States. Some customers who have moved to other parts of the country report being disappointed that they can no longer use NYCM Insurance.
  • Mixed experiences: While most customers report positive experiences with NYCM Insurance, there are some who have had negative experiences. Some customers report issues with claims processing or billing, while others note that premiums can be higher for drivers with less-than-perfect driving records.

Overall, NYCM Insurance appears to be a solid choice for drivers in the Northeastern United States looking for affordable car insurance with a range of discounts and responsive customer service. As with any insurance company, it’s important to shop around and compare quotes to make sure you’re getting the best deal for your individual needs and circumstances.

Frequently Asked Questions

What is NYCM Insurance?

NYCM Insurance is a property and casualty insurance company that provides coverage for personal and commercial auto, homeowners, renters, umbrella liability, and other insurance products.

Where is NYCM Insurance headquartered?

NYCM Insurance is headquartered in Edmeston, New York, USA.

Is NYCM Insurance a reputable company?

NYCM Insurance has a good reputation for providing quality insurance products and excellent customer service. The company has received high ratings from third-party rating agencies.

What is NYCM Insurance’s rating from A.M. Best?

NYCM Insurance has an A.M. Best rating of A (Excellent), which is a high rating and indicates the company’s financial stability and ability to meet its obligations to policyholders.

How can I get a quote for NYCM Insurance?

You can get a quote for NYCM Insurance by visiting the company’s website, calling their toll-free number, or contacting an independent agent who represents NYCM Insurance.

Does NYCM Insurance offer discounts?

Yes, NYCM Insurance offers a variety of discounts for eligible policyholders. Some of the discounts include multi-policy, safe driver, good student, and anti-theft device discounts.

How can I make a claim with NYCM Insurance?

You can make a claim with NYCM Insurance by calling their 24/7 claims reporting hotline or by submitting a claim online through their website.

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Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

Peyton Leonard

Published Author & Insurance Expert

Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.

Published Author & Insurance Expert

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for NYCM Insurance (New York Central Mutual)

3.71 (142 reviews)
5
November 1, 2022

jaahrens

EASY no fuss auto claim and repair!

My husband ran into a parked car and caused damage to both cars. I called NYCM and their entire process from start to finish was smooth, painless, quick and very friendly. I can't say enough good things about the whole thing. We took our own damage photos thru an app on the phone, had a rental car and got our repairs completed in under a week.
2
October 24, 2022

M1157

Lousy customer service

This company is the worst! Their customer service is a joke. You we'll spend more time on hold than you were will talking to a person. I have a claim in and they cannot get parts for the car (we are in a serious parts shortage due to covid). You have 30 days of a rental and then they throw you off regardless of whether or not the car has been fixed. I will spend more out of pocket for this claim that I will for the entire year of paying for the i...
This company is the worst! Their customer service is a joke. You we'll spend more time on hold than you were will talking to a person. I have a claim in and they cannot get parts for the car (we are in a serious parts shortage due to covid). You have 30 days of a rental and then they throw you off regardless of whether or not the car has been fixed. I will spend more out of pocket for this claim that I will for the entire year of paying for the insurance. I will be looking elsewhere very soon.
1
January 26, 2022

AS_21788

Absolutely Abhorrent. Don't insure with NYCM!

Truly horrible customer service. I've never made the effort to write any review about insurance... ever - but dealing with NYCM was SO bad, I'm compelled to prevent anyone I know/care about from insuring with them. They will nickel and dime you for ANYTHING, insult the quality of your belongings (I was told that I shouldn't expect to have anything new/OEM put on my car because it's older than 3 years, and "not worth much anymore", they won't upd...
Truly horrible customer service. I've never made the effort to write any review about insurance... ever - but dealing with NYCM was SO bad, I'm compelled to prevent anyone I know/care about from insuring with them. They will nickel and dime you for ANYTHING, insult the quality of your belongings (I was told that I shouldn't expect to have anything new/OEM put on my car because it's older than 3 years, and "not worth much anymore", they won't update notes so every time you call to try and make any progress, you're starting from scratch, or even do what they say they will. It took 3 DAYS after having and reporting a claim for them to AUTHORIZE a rental car. For three days, I had no method of transportation, and they kept telling me to pay out of pocket and "try to submit for reimbursement"... are they kidding? ... even when they finally authorized the rental, it was a fight to have them pay for anything over a subcompact (when there's full rental coverage - they just say "we don't HAVE to give you anything over a subcompact"). I own/drive a large SUV... it's a joke. Like Kind/Quality - NOPE! When you ask for them to email these policies in writing (used parts/won't cover more than a subcompact), they refuse - my guess is because they know their practices aren't kosher and would risk a review from the NYS Dept of Insurance and Finance! As if ALL THAT wasn't bad enough, you'll have men talk over/interrupt you, over and over, even as you finish a single sentence. Dealing with misogynist men is the last thing I want to have to experience when going through an already painful accident/claims situation. The repair shop (vehicle dealership) is already having trouble REACHING anyone there to authorize the work, and the "initial estimate" someone thought they could work up with pictures on a dirty car won't cover even a portion of what will need to be done. I can't WAIT for that fight next. JUST. TRULY. AWFUL. As I write this, I am paying out of pocket for an adequate size rental car. I have extremely low expectations that the vehicle repair doesn't involve yet another fight, time, and stress. Honestly - never, never insure with them. The whole point is to get the coverage when you need it, and they FAIL worse than any competitor out there.
1
March 24, 2021

Shannen

Terrible customer service

This company is pathetic, rude, prejudice with terrible customer service the claims supervisor hung up on me which is very rude and when you ask to speak someone higher they say there is no one else. They have you on hold for more then 15 minutes every time you call. I filed a claim for my vehicle and they denied the claim and canceled my policy. This company is cheap and does not look out for their customers, they are not on your side at all I�...
This company is pathetic, rude, prejudice with terrible customer service the claims supervisor hung up on me which is very rude and when you ask to speak someone higher they say there is no one else. They have you on hold for more then 15 minutes every time you call. I filed a claim for my vehicle and they denied the claim and canceled my policy. This company is cheap and does not look out for their customers, they are not on your side at all I’m very dissatisfied with this company, do not trust these people.
3
December 27, 2020

yahea12345

review

good but need a lot of improvements because there are many tips that this company completely ignore and with no good reason
5
October 2, 2020

rootsguy

Professional, Friendly and Reliable

A truly professional yet friendly office. They are always there when we need them and have yet to let us down.
5
May 4, 2020

robertjlynn

best services

this is a company that provides top class services in New York city. I am very satisfied with this insurance company.
5
December 9, 2019

lpoly3424

Good company

Good company to work with and helpful/knowledgeable customer service. They provide their bills on time and good communication
5
November 22, 2019

billie9237

great insurance

I love this company the agents are great nice kind and courteous and I searched among all the other insurance companies for the cheapest price
3
October 13, 2019

carter2

High Rates

This carrier has a good customer service department. The rates do tend to run on the higher side. Their claims department is good. I did have a slight issue when I needed to extended my rental car due to a car accident. For the high rates I would expect better.
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