Preferred Mutual Insurance Review & Ratings (2024)

Secure your future with Preferred Mutual Insurance. Offers comprehensive solutions to protect what matters most. Whether you're looking for home, or life insurance, we have you covered. Our commitment to safeguarding your future. Explore our range of customizable options and get the protection you need today. With Preferred Mutual Insurance, you can have confidence knowing you're in good hands.

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 4, 2023Fact Checked

Dorothea Hudson

Insurance and Finance Writer

Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

Insurance and Finance Writer

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Insurance Agent

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 4, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 4, 2023Fact Checked
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Preferred Mutual Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Customizable insurance options for tailored coverage.
  • Positive customer feedback on personalized service.
  • Strong financial stability and long-standing history since 1896.

Cons

  • Specific cons are not explicitly outlined in the provided article.
  • The article predominantly emphasizes positive aspects and doesn’t mention explicit drawbacks or weaknesses.

Final Verdict: Review of Preferred Mutual Insurance

Preferred Mutual Insurance is a regional insurance company that has been providing coverage to customers in the Northeastern United States since 1896. The company offers a range of insurance products, including auto, home, renters, and umbrella insurance, and is known for its commitment to personalized service and financial strength.

Preferred Mutual Insurance is available in several states in the Northeastern region, including New York, New Jersey, New Hampshire, Connecticut, Massachusetts, Rhode Island, and Vermont.

Customers may be eligible for a range of discounts, including safe driver, multi-policy, vehicle safety, anti-theft device, home safety, good student, and pay-in-full discounts.

Overall, Preferred Mutual Insurance is a reliable option for customers in the Northeastern United States who are looking for affordable insurance coverage and personalized service.

What You Should Know About Preferred Mutual Insurance Company

Welcome to our comprehensive guide on Preferred Mutual Insurance and finding the best insurance coverage for your needs. In this article, we will explore the key topics related to Preferred Mutual Insurance. Including the range of insurance solutions they offer, their commitment to protecting what matters most, and the peace of mind their coverage provides.

Whether you’re looking for home, auto, or life insurance, Preferred Mutual Insurance has you covered with customizable options tailored to your specific requirements. We understand the importance of securing your future, and that’s why we encourage you to take action today. Enter your zip code below to compare rates from the best insurance providers and make an informed decision about your coverage.

Preferred Mutual Insurance History and mission

Preferred Mutual Insurance was founded in 1896 in New Berlin, New York, with the aim of providing reliable insurance coverage to individuals, families, and businesses. The company’s mission is to provide peace of mind to its customers by offering them quality insurance coverage at a fair price.

For over a century, Preferred Mutual Insurance has been committed to providing excellent service to its customers. The company is dedicated to ensuring that its customers have the protection they need in the event of an unexpected event, such as a car accident or home damage.

One of the ways that Preferred Mutual Insurance achieves its mission is by providing customized insurance coverage to its customers. The company recognizes that each customer has unique insurance needs, and they work with their customers to tailor their policies to meet those needs.

Preferred Mutual Insurance is also committed to community involvement and charitable giving. The company believes that it has a responsibility to give back to the communities in which it operates, and they support a wide range of charitable organizations and initiatives.

Preferred Mutual Insurance Company Insurance Coverage Options

Preferred Mutual Insurance offers a range of insurance products and services to its customers. Here is an overview of the company’s main offerings:

  • Auto insurance: Preferred Mutual Insurance offers car insurance coverage for a range of vehicles, including cars, trucks, SUVs, and motorcycles. Customers can choose from a range of coverage options, including liability, collision, comprehensive, and uninsured motorist coverage.
  • Home insurance: Preferred Mutual Insurance offers coverage for homeowners, including protection for their homes, personal property, and liability. Customers can choose from a range of coverage options, including standard coverage, extended replacement cost, and optional coverage for things like water damage, identity theft, and more.
  • Renters insurance: Renters insurance from Preferred Mutual Insurance provides coverage for renters who may not own the property they live in but still need protection for their personal property and liability. This coverage can help renters replace stolen or damaged belongings, and cover temporary living expenses if they need to relocate.
  • Umbrella insurance: Umbrella insurance provides additional liability coverage beyond the limits of a customer’s auto or home insurance policies. This coverage can help protect customers in the event of a catastrophic loss or lawsuit.
  • Business insurance: Preferred Mutual Insurance offers a range of business insurance products to protect small and medium-sized businesses, including general liability, commercial property, and commercial auto coverage. The company also offers coverage for specific industries, such as construction, hospitality, and healthcare.
  • Farm insurance: Preferred Mutual Insurance provides coverage for farmers, including protection for their farm property, equipment, and livestock. The company also offers coverage for farm liability and crop insurance.

Read more: Best Business Insurance for Livestock Farms

Preferred Mutual Insurance, the trusted partner in comprehensive coverage. With an extensive range of options, including auto, home, renters, umbrella, business, and farm insurance, assurance for a secure future awaits. Connect today to safeguard what’s important.

Areas Where Preferred Mutual Insurance Is Available

Preferred Mutual Insurance is available in several states across the United States. The company provides insurance coverage in the following states:

  • New York
  • New Jersey
  • New Hampshire
  • Connecticut
  • Massachusetts
  • Rhode Island
  • Vermont

Read more: Connecticut State Employees Car Insurance Discount 

While the company primarily operates in the Northeast region of the United States, it may expand its services to other regions in the future. Customers who are interested in finding out if Preferred Mutual Insurance provides coverage in their state can follow these eight steps:

  1. Visit the Preferred Mutual Insurance website.
  2. Click on the “Get a Quote” button on the homepage.
  3. Enter the requested information, such as name, address, and contact information.
  4. Select “Auto Insurance” as the type of insurance you are interested in.
  5. Enter information about the vehicle you want to insure, such as the make, model, and year.
  6. Answer any additional questions about your driving history and insurance needs.
  7. Once you have entered all the required information, click “Submit.”

The website will provide you with a quote for auto insurance coverage from Preferred Mutual Insurance if coverage is available in your state.

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Preferred Mutual Insurance Company Insurance Rates Breakdown

Preferred Mutual Insurance stands out as a reliable insurance provider, offering various coverage options tailored to individual needs. Understanding the rates and criteria affecting them is crucial when considering insurance options.

  • Age: Generally, younger drivers tend to face higher insurance rates due to perceived higher risk.
  • Gender: While some states don’t consider gender in rate calculation, in others, it might impact premiums.
  • Driving Record: A clean driving history often results in lower premiums, while accidents or violations can increase rates.
  • Location: Areas with higher crime rates or greater traffic density might lead to higher premiums.
  • Credit Score: In some states, credit history can impact insurance rates, with better scores usually resulting in lower premiums.
  • Type of Coverage: The specific coverage options chosen significantly influence the insurance cost.

Navigating insurance rates involves a multifaceted consideration of various factors, including age, driving record, location, and coverage choices. Preferred Mutual Insurance aims to ensure transparency by tailoring coverage and providing insights into these influential criteria, empowering individuals to make informed insurance decisions aligned with their needs.

Preferred Mutual Insurance Company Discounts Available

Preferred Mutual Insurance offers a range of discounts to help customers save on their insurance premiums. Here is an overview of some of the discounts that are available:

  • Safe driver discount: Customers who maintain a clean driving record and avoid accidents may be eligible for a safe driver discount.
  • Multi-policy discount: Customers who bundle their auto, home, or renters insurance policies with Preferred Mutual Insurance may be eligible for a multi-policy discount.
  • Vehicle safety discount: Customers whose vehicles are equipped with certain safety features, such as anti-lock brakes or airbags, may be eligible for a vehicle safety discount.
  • Anti-theft device discount: Customers whose vehicles are equipped with an anti-theft device, such as an alarm or a tracking system, may be eligible for an anti-theft device discount.
  • Home safety discount: Homeowners who have certain safety features installed in their homes, such as smoke detectors or security systems, may be eligible for a home safety discount.
  • Good student discount: Full-time students who maintain a certain grade point average may be eligible for a good student discount.
  • Pay-in-full discount: Customers who pay their insurance premium in full rather than in installments may be eligible for a pay-in-full discount.

Exploring the spectrum of discounts extended by Preferred Mutual Insurance underscores their commitment to fostering financial benefits for customers. Leveraging opportunities such as safe driver discounts, multi-policy benefits, and various other incentives, Preferred Mutual Insurance aims to empower customers in securing comprehensive coverage while minimizing financial burdens.

Delving Into the Claims Protocol of Preferred Mutual Insurance

Ease of Filing a Claim

Preferred Mutual Insurance offers a streamlined and convenient claims process for its policyholders. Customers have multiple options for filing a claim, including online submissions, phone support, and mobile apps. This flexibility allows policyholders to choose the method that best suits their preferences and needs, making it easy to initiate a claim when necessary.

Average Claim Processing Time

The efficiency of claim processing is a crucial aspect of any insurance company’s service. While specific processing times can vary based on the nature and complexity of the claim, Preferred Mutual Insurance is known for its prompt handling of claims. Policyholders can generally expect a reasonable turnaround time for their claims, ensuring that they receive the support they need in a timely manner.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback provides valuable insights into the effectiveness of an insurance company’s claim resolutions and payout procedures. Preferred Mutual Insurance has garnered positive reviews from customers regarding its claims process.

Policyholders appreciate the company’s responsiveness, fair assessment of claims, and timely payouts. This customer satisfaction speaks to the company’s commitment to delivering on its promise of protection.

Shaping the Future: Preferred Mutual Insurance Digital and Technological Innovations

Mobile App Features and Functionality

Preferred Mutual Insurance offers a user-friendly mobile app that enhances the overall customer experience. The app provides convenient access to policy information, digital ID cards, and the ability to file claims directly from a smartphone or tablet.

Additionally, it offers features such as bill payment, policy management, and quick access to customer support, ensuring policyholders have essential tools at their fingertips.

Online Account Management Capabilities

Policyholders can easily manage their insurance policies and accounts through Preferred Mutual Insurance’s online platform. The company’s online account management system empowers customers to view policy details, make policy changes, and monitor payment history. This digital accessibility simplifies policy administration and allows for quick and convenient updates as needed.

Digital Tools and Resources

Preferred Mutual Insurance goes beyond basic coverage by providing digital tools and resources to assist policyholders in making informed decisions. These resources include insurance calculators, educational articles, and helpful guides. The availability of such digital tools equips customers with the knowledge they need to understand their insurance options thoroughly.

How Preferred Mutual Insurance Company Ranks Among Providers

In the competitive landscape of insurance providers, Preferred Mutual Insurance distinguishes itself as a reliable entity offering tailored coverage options. Understanding its key competitors is essential in gauging the diverse options available within the insurance market.

  • State Farm: Known for its extensive range of insurance products and nationwide presence, State Farm competes strongly in the home and auto insurance sectors.
  • Allstate: Another formidable competitor, Allstate, focuses on personalized coverage and has a broad array of insurance offerings.
  • Nationwide: Recognized for its diverse policies, Nationwide emphasizes flexibility and comprehensive coverage options.
  • Progressive: Known for innovation and user-friendly services, Progressive stands out for its competitive rates and extensive online tools.
  • Farmers Insurance: Farmers emphasizes personalized service and offers a wide range of insurance products catering to diverse customer needs.

Navigating the insurance market involves considering various competitive options. Preferred Mutual Insurance competes among several reputable entities, each presenting unique strengths and specialized services. Understanding the landscape enables customers to make informed choices aligned with their specific insurance requirements.

Customer Reviews of Preferred Mutual Insurance

Customer reviews of Preferred Mutual Insurance are generally positive. Customers appreciate the company’s personalized service, competitive pricing, and strong financial stability. Here is an overview of some of the strengths and weaknesses that customers have reported in their reviews:

Strengths:

  • Personalized service: Many customers appreciate the individualized attention they receive from Preferred Mutual Insurance. They report that representatives are knowledgeable, helpful, and responsive to their needs.
  • Competitive pricing: Customers also appreciate the affordability of Preferred Mutual Insurance’s products. They report that the company’s prices are competitive with other insurance providers in the region.
  • Financial stability: Preferred Mutual Insurance is rated A- (Excellent) by A.M. Best, which indicates that the company has a strong financial standing. Customers appreciate this stability and feel confident in their choice of insurance provider.

Weaknesses:

  • Limited availability: Some customers have reported that Preferred Mutual Insurance is not available in their state, which can be a drawback for customers who are looking for coverage outside of the Northeastern United States.
  • Limited discounts: While Preferred Mutual Insurance does offer discounts to customers, some customers have reported that the company’s discount offerings are limited compared to other insurance providers.

Frequently Asked Questions

What is Preferred Mutual Insurance?

Preferred Mutual Insurance is a regional insurance company that offers a range of personal and commercial insurance products, including auto insurance, homeowners insurance, and business insurance. They operate in New York, New Jersey, Massachusetts, and New Hampshire.

How long has Preferred Mutual Insurance been in the insurance industry?

Preferred Mutual Insurance has been in the insurance industry for over a century, having been founded in 1896.

What is Preferred Mutual Insurance’s mission?

Preferred Mutual Insurance’s mission is to provide peace of mind to its customers by offering them quality insurance coverage at a fair price.

What products and services does Preferred Mutual Insurance offer?

Preferred Mutual Insurance offers a range of insurance products and services, including auto, home, renters, and umbrella insurance.

Where is Preferred Mutual Insurance available?

Preferred Mutual Insurance is available in several states in the Northeastern region of the United States, including New York, New Jersey, New Hampshire, Connecticut, Massachusetts, Rhode Island, and Vermont.

What discounts are available from Preferred Mutual Insurance?

Preferred Mutual Insurance offers a range of discounts, including safe driver, multi-policy, vehicle safety, anti-theft device, home safety, good student, and pay-in-full discounts.

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Dorothea Hudson

Insurance and Finance Writer

Dorothea Hudson has been professionally writing in many spheres since 2013. She has written on entertainment, insurance, finance, travel, technology, AI, renewable energy, crypto, fundraising, and real estate for many websites. Her work has been published for British retailer Marks and Spencer, Kroger Magazine, the Vision Group, and more. Her passions include writing, music, running, travel, te...

Insurance and Finance Writer

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Preferred Mutual Insurance Company

4.09 (39 reviews)
1
April 13, 2020

crazedkim

Terrible Business Practices

In the last 1.5 years I have had three experiences where deer have hit the side of my car. I live in the Adirondacks and they run out of nowhere on suicide runs. I always believed that deer were no fault accidents. Well, not with this company. We have had both auto and homeowner insurance with Preferred Mutual for over 17 years. We have submitted no claims since at least 2009. We pay over $6,500 a year for our insurance which totals over $6...
In the last 1.5 years I have had three experiences where deer have hit the side of my car. I live in the Adirondacks and they run out of nowhere on suicide runs. I always believed that deer were no fault accidents. Well, not with this company. We have had both auto and homeowner insurance with Preferred Mutual for over 17 years. We have submitted no claims since at least 2009. We pay over $6,500 a year for our insurance which totals over $60,000 during the 17 years. Now, in the middle of a pandemic you issue a non-renewal on our auto policy. This was on purpose to hurt me. A non-renewal is like a death sentence and finding other replacement insurance is almost impossible. They could have just canceled us. This was intentional. When our agent reached out toPreferred Mutual they were told "too bad." The attitude of the underwriter was rude, condescending and dismissive. Seriously. Who does that? When other companies are lowering insurance premiums because people aren't driving in this pandemic, Preferred Mutual writes non-renewals and RAISES rates as evidenced by other Preferred Mutual insureds. Everyone has a negative story about this company. I have reached out to them on numerous occasions but they have yet to return my call.
5
November 19, 2018

starburst

auto insurance

i really like this insurance company because they always tell me that i am never late and they always sent me a remind messages bout when i need to pay it and email me when i pay it ,,but i really love it the insurance ..i always count on them...thank you from being a great insurance company...
5
October 11, 2018

Brhclear

Happy they didn’t drop me!

Have been with them for 5 years. Despite a costly claim and a minor one they didn’t drop me. Though I’m paying more I appreciate that I can stay with them.
5
September 13, 2018

cheeze82

Best Company

I have had a good experience with this company. They are very easy to work with. They really try and help you find the best deal out there for your style.
5
August 21, 2018

Julz

Excellence service

Excellent customer service, fast easy claims, good prices. Does allow driver discounts. Explains what coverage options mean.
5
July 27, 2018

lolaalexss

Good small town company

Great company. good customer service. would definitely recommend. very easy to get ahold of a real person on the phone.
5
July 19, 2018

pruss44

Great company

This company has very good service through their agents. Most problems can be rectified by a single telephone call. Compared to other insurers, their rates are very resonable.
5
July 15, 2018

ms7436208

Great car insurance!

This is a great auto insurance company. Great price. Great customer service. Recommended to everyone.
5
April 16, 2018

Susha77

Best of best

We had a very good experience with them and customer service was always helpful. They also have very affordable plan so I will definitely recommend them to try once.
5
March 7, 2018

ADaniel8

Love them

Love them. I’ve never had any issues and they always provide lowest prices. I’ve been with this insurance for over 10 years and plan to stay!
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