Is Aetna a good insurance company?

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Asked October 3, 2011

1 Answer


Aetna is a health insurance company that offers a wide range of insurance plans to individuals and employers. Whether or not Aetna is a good insurance company can depend on several factors. Here are some key points to consider:

  • Coverage: Aetna offers a range of health insurance plans, including individual, family, and employer-sponsored plans. Depending on the plan you choose, Aetna may cover a wide range of medical services, including doctor visits, hospital stays, prescription medications, and mental health services. It's important to carefully review the coverage options available to you to ensure that you have the coverage you need.
  • Network: Aetna has a large network of healthcare providers, including doctors, hospitals, and clinics. If you prefer to see a particular doctor or use a particular hospital, it's important to check whether they are in Aetna's network. Seeing an out-of-network provider may result in higher costs for you.
  • Cost: Aetna's insurance plans can vary in cost depending on the level of coverage you choose. In general, Aetna's plans are competitive with other health insurance providers. However, it's important to carefully review the costs of each plan, including premiums, deductibles, and copays.
  • Customer service: Aetna has a reputation for good customer service. They offer a range of resources to help their members navigate their health insurance plans, including online tools and customer support.
  • Financial stability: Aetna is a subsidiary of CVS Health, one of the largest healthcare companies in the world. As such, Aetna has a strong financial backing and is considered a financially stable insurance provider.
  • Ratings: Aetna has received mixed reviews in terms of customer satisfaction. However, the company has received high ratings for its financial stability and claims processing.
Overall, whether or not Aetna is a good insurance company can depend on your individual needs and preferences. It's important to carefully review the coverage options and costs of each plan to ensure that you have the coverage you need at a price you can afford.

Answered October 3, 2011 by Anonymous

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