American Risk Insurance Review & Ratings (2023)

American Risk Insurance (ARI) is a company that specializes in both personal and commercial homeowners insurance policies. They are a medium-sized company that can compete with their larger competitors.

Chances are, you have never heard of American Risk Insurance because they only operate in three states and are only available through independent agents.

If you have been referred to this company, take a moment to read this comprehensive, up-to-date review of the company in 2022.

American Risk Insurance Company Information

American Risk Insurance is a homeowners insurance company that offers policies in three states: Oklahoma, Texas, and Louisiana.

The company specializes in low-cost, affordable homeowners insurance for its customers.

You can get a policy with ARI through their network of independent agents.

ARI is a medium-sized insurance company that is large enough to offer competitive rates, yet small enough to give more attention to their customers. They have stated that they are committed to putting the personal touch into their services through strong customer support and highly-trained specialists.

The American Risk Insurance CEO is Bob Yazdani and has been with the company for several years.

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Products Available with American Risk Insurance

American Risk Insurance offers both personal lines and commercial lines of insurance.

Their commercial lines of insurance are available for those who own rental homes and apartment complexes. They also offer certificates of insurance for their business customers.

Some of ARI’s personal homeowners insurance policies include:

• Home Structure Coverage. This type of policy only covers your home and any direct attachments, like the garage or patio. Coverage is only available if the damage is done from specific situations. This could be from fire and lightning to hail and tornadoes. Texas experiences the highest tornado count in the country.

• Personal Belongings Coverage. This will cover any damages and theft to your personal belongings, including vandalism. Damages could be from falling objects, pipes freezing, and water damage.

• Special Form Policy. This type of coverage includes medical payments if someone was injured in the home and additional living expense liability. This type of plan includes most of the perils out there, including foundation issues and pet damage.

There are also several add-ons that ARI offers to its customers. Here’s a sample of some extras you can add to your policy:

• Partial coverage for upgrading to energy-efficient appliances
• Coverage for structures that are not attached to your home, like a shed
• Insurance for appliances that break down, such as air conditioning systems and water heaters
• Vandalism and theft coverage for new homes that are still under construction

ARI Online Features

American Risk Insurance has a well-structured website that offers limited tools to its customers. There is an option to pay your bill online through your policy number, last name, and ZIP code. You can also register for an account that gives you access to basic account management options.

As an agent, ARI offers an agent resource online portal for managing customer information and their portfolios.

At this moment, there is no online app for ARI.

ARI Contact Information

The company has a lot of contact information on its website, including direct lines to different departments. The main American Risk Insurance phone number is (866) 711-1979.

They also have a payment remittance center if you would like to submit a check or money order to pay your bill:

American Risk Insurance Company Payment Remittance Center
P.O. Box 270604
Houston, Texas 77277-0604

Financial Strength of American Risk Insurance

American Risk Insurance does not have a rating given by A.M. Best, but they have been rated by Demotech.

Demotech is a company that evaluates the financial stability of insurance companies. They are not as well known as A.M. Best, but they have been reviewed and accepted as an independent financial analysis firm by Fannie Mae, Freddie Mac, and HUD.

Demotech has been in business since 1985 and has grown to be a large, dependable corporation in the financial industry.

Demotech has given American Risk Insurance a financial stability rating of “A,” which is exceptional. This rating was made in November 2021 and was given for their operations in Texas.

For the past three years, ARI has achieved a net surplus which has grown consecutively.

The financial strength of an insurance company is highly important, as it can be telling if the company can pay out customers’ claims.

American Risk Insurance Reviews

Although ARI’s financial strength has achieved the best rating available through Demotech, reviews directly from their customers are lackluster.

Out of about 400 online reviews left from customers, their average rating is around 2.2 stars. This score is below average for homeowners insurance companies.

The biggest complaint customers have is how unresponsive the company is. Many customers have shared that they have to leave several messages in order to get in contact with a live person, and many have failed to get in touch with anyone at the company at all.

Customers state that the claims process is a daunting task through the company, and many customers have experienced denials of claims.

There are a few positive reports from clients. Many customers have received good service from the company and, although the claims process is slow, it does get done in due time.

It can be difficult to judge an insurance company from customer reviews left online, as most people who leave reviews do so when they have encountered a bad experience.

American Risk Insurance Complaints

Taking a look at the confirmed complaints left for a company can paint a better picture of their performance.

ARI has received a complaint index score of 11 in 2021. This greatly exceeds the average complaint index score of one. The complaint index score is compiled by the National Association of Insurance Commissioners.

The complaint index for ARI has risen year over the years. In 2019, they received three complaints. In 2020, they received 7 complaints. And in 2021, they received 11 complaints.

Between several negative reviews left by customers and a very high complaint index score, these factors are a cause for concern when considering ARI for your homeowner’s insurance.

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In Conclusion for American Risk Homeowners Insurance for 2022

ARI is a medium-sized insurance company that touts itself for personalized customer service and affordable rates. However, looking at the complaints and negative reviews left by customers makes one question if this is the case.

ARI has an outstanding financial rating that is promising for the future of the company and shows a strong ability to pay out customers’ claims.

Their coverage area is very limited as they only operate in three states: Texas, Louisiana, and Oklahoma.

ARI offers standard homeowner’s insurance products to its customers and competes by offering commercial insurance coverage as well.

There are many ways to contact ARI: through phone, email, and a mailing address. Their website offers basic tools for customers and agents.

Overall, American Risk Insurance seems to be an adequate company, but their complaints index and customer reviews are a cause for concern.

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