Is Amica a good insurance company?

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Asked September 12, 2011

1 Answer

Amica insurance has been in business for over 100 years, and is one of the few insurance companies which have consistently won awards based on customer satisfaction. The company is reportedly valued at more than 3.58 billion dollars, with over 385 million in current policies. The company stands alone in the industry for customer service, with more than 74% of their customers remaining loyal for 3 years or more.

Financial Rating
A.M. Best gives Amica Insurance an A++ rating, the highest financial rating available. This means that customers and investors both can spend their money without fear of the company collapsing of filing for outside assistance. According to A.M. Best, This rating is assigned to companies which have on balance superior financial strength, operating performance, and market profile when compared to A.M. Best's established standards.

Customer Satisfaction
Unlike some insurance companies, Amica Insurance receives consistently high ratings from current and previous customers. Online surveys give the company a 52% "extremely satisfied" rating, and customer service continues to be the company's priority. They have even been awarded recognition for customer service by companies such as J.D. Power and Associates.

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Company Availability
Amica insurance offers auto insurance in every state except Hawaii, giving them an almost complete national reach. Because of their high customer service standards, Amica relies on dedicated agents rather than brokers to provide sales.

The Bottom Line
Amica Insurance is dedicated to customer satisfaction. They have offices in almost every state, and adhere to the strictest customer service standards in the insurance industry. Customers can expect to be treated well, and investors have little to fear. Amica has one of the most spotless insurance provider records in the business, and they strive to keep it that way. They offer competitive rates and exceptional customer service as a course of doing business.

Answered September 12, 2011 by Anonymous

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