Goodville Mutual Property Insurance Review & Ratings (2022)

Goodville Mutual has been selling insurance for over 95 years. Goodville Mutual reviews and ratings are overwhelmingly positive. The negative reviews are generally tied to authorized agents outside of Pennsylvania.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Apr 3, 2022

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The Rundown

  • Goodville Mutual has been selling insurance since 1926
  • They have many favorable reviews from happy customers
  • Goodville Mutual Casualty Company has an ‘A Excellent’ grade from A.M. Best

Goodville Mutual Property Insurance Ratings

A.M. Best gives Goodville Mutual Casualty Company an ‘A Excellent’ report. A report like this will look into many factors. Research into insurance companies relies heavily on the company’s ability to pay claims. 

Data and research companies look at:

  • Financial size
  • Financial strength
  • Long-term issuer credit 

AON Ward Benchmarking looks at insurance companies much the same way that A.M. Best does. They have given Goodville Mutual Casualty Company the distinction of being one of the 50 best property insurance companies in the U.S. 

Goodville Mutual Casualty Company has received this distinction for 11 years in a row. 

AON Ward Benchmarking looks at over five years of records when compiling their data. They use many of the same records as A.M. Best to gauge the financial standing of a company.

 AON Ward’s 50 Best logo shows words that also tie into their research method:

  • Safety
  • Consistency
  • Performance

In insurance data research, these words are used as metrics to evaluate a company. They are also good guidance for a property insurance company. 

What this means to you is that Goodville Mutual Casualty Company is a solid company with a long-standing good business structure. If you need to make a claim, they will be able to pay.

Insurance ratings are done by companies that research and report findings. The findings made by these companies are not paid for by the companies evaluated. They also can’t be changed by the company. These findings can be used by states and financial groups. 

States regulate insurance companies to be sure they can pay claims on your insurance. They also must approve insurance companies before they can offer insurance in your state.

A.M. Best and AON Ward Benchmarking are two of these research groups.

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Customer Reviews of Goodville Mutual Property Insurance 

We like to look at a company’s home city and state Better Business Bureau (BBB) report first. Even this report can be uneven as most people are not reaching out to the BBB to say nice things. 

Goodville Mutual Casualty Company has an A+ rating from the Better Business Bureau. 

The BBB report for Goodville Mutual Casualty Company is quite good for a company of its size. There are very few notes of any kind reported. Most of the reported problems are from other drivers not insured directly by Goodville Mutual Casualty Company. 

Goodville Mutual Insurance reviews are very good reviews across many other online platforms. Many good reviews include people appreciating the help from a long-term insurance agent as well as how easy it was to file a claim. 

Good reviews of Goodville Mutual Casualty Company include:

  • Value
  • Professionalism
  • Responsiveness

For the negative reviews, we found a common theme in that they involved the level of customer service received and the time it took to process a claim.

It seems that of the few negative remarks we found, many can be traced back to Goodville Mutual Casualty Company-approved agents. These agents can represent many national insurance companies. 

Your insurance may carry the Goodville Mutual Casualty Company logo or letterhead, but when you call you will be connected to your authorized agent. Some authorized agents will include their names with the primary insurance company.

Authorized insurance agents’ names or site logos may read like this:

  • John Smith Goodville Insurance
  • John Smith Agency for Goodville Mutual

Some authorized agents will use their company name only. For all authorized agents, you may see other insurance logos on their site or homepage. You will want to look into the BBB report or reviews of the authorized agent to be sure of their standing. 

Reading customer reviews can be misleading because we can’t know all the facts, or if the reviews are from customers who have used a business’s services. 

What does Goodville Mutual homeowners insurance cover?

Goodville Mutual homeowners insurance is a standard single-family home insurance policy. It provides all the coverage you would expect in a homeowners insurance plan with both liability covering you and your family members, and property for your physical dwellings.

Goodville Homeowners policy offers coverage across your property:

  • Home structure
  • Personal belongings
  • Structures on your property 

 It will also cover, within the policy, the cost of temporary housing while you have your home repaired. The homeowners policy from Goodville Mutual Casualty Company can include many free coverage items. If you don’t qualify for free, you can add them as an upgrade. 

These items or events are in the Home Cover Plus plan or the Home Cover Extra plan:

  • Landslide
  • Debris removal extension
  • Watercraft liability extension

Goodville Mutual homeowners insurance will also cover other types of homes and property. You can insure your home business providing you are the sole owner and have less than $40,000 in annual sales.

You can also insure a country home that is not a fully working farm. Also, any income from your country home must be secondary to the home being your residence. If you qualify, your insurance will also cover farm-type buildings and any 4H-type animals.

4H-type animals can include:

  • Goats
  • Horses 
  • Beef and dairy cattle

What kind of company is Goodville Mutual Casualty Company?

In 1926, a group of Mennonite men saw a need for car insurance in their community. They used their community beliefs as a guide for their business.

Goodville Mutual Casualty Company was founded on the core beliefs of the Mennonite Community:

  • Service to the community
  • Sharing each other’s burdens
  • Helping one another through service and aid

The headquarters and address of Goodville Mutual Casualty Company are 625 W Main St, New Holland, Pennsylvania, but Goodville Mutual Casualty Company was founded just down the road in Goodville, Pennsylvania. You can still find the unincorporated town of Goodville on a map, right between Churchtown and New Holland.

The Goodville Mutual Casualty Company still uses its core beliefs as a guide to doing business. Today, you’ll find that their homepage information highlights maintaining long relationships with customers and striving for excellent customer service.

You will find more of their core principles written on their site. These are presented as a guide to doing business, much like they were back in 1926.

These principles are listed on Goodville Mutual’s current home page:

  • Love 
  • Justice
  • Integrity

Goodville Mutual Casualty Company has also been recognized by the award ‘Best Places to Work in PA’ for two years in a row. 

This is a newer addition to rating or recognizing businesses. Recognition is based on employee reviews of a company and employers following up if action is needed to improve a workplace. 

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Does Goodville Mutual offer insurance nationwide?

No. Now Goodville Mutual Casualty Company is authorized to provide insurance in eight states. If you live outside of Pennsylvania, your insurance policy will still be written by Goodville Mutual, but contact may be with an authorized agent in your state. 

Goodville Mutual offers insurance in these eastern or southeastern states:

  • Delaware
  • Virginia
  • Pennsylvania 

In the Midwest region, Goodville offers insurance in Ohio and these three states:

  • Ohio
  • Illinois
  • Indiana

Goodville Mutual also offers insurance to Oklahoma residents. 

Other Types of Insurance Offered by Goodville Mutual Casualty Company

Goodville Mutual Casualty Company still offers auto insurance today. They also offer other types of insurance, including farm and umbrella insurance. 

The farm insurance policy is different from a country home policy. It will cover full – working farms, including silos, barns, and equipment. 

An insurance agent may have tried to explain umbrella insurance to you before. If so, their excitement about how important this type of insurance is might have been mistaken for a sales pitch.

Umbrella insurance is very good to have. Umbrella insurance covers you with liability insurance. It will pay for coverage when you have maxed out on other insurance coverage. It will also cover you in certain types of lawsuits or if you cause property damage.

Goodville Mutual Casualty Company also offers an extensive church insurance policy. The church insurance policy includes unique coverage items that are currently listed at no additional charge. 

These unique coverage items can include: 

  • Antennas 
  • Canopies
  • Signs

Reviews and ratings are always good to know when using an insurance company, but your personal experience may vary. If you are comparing rates for homeowners insurance, Goodville Mutual may be able to give you the coverage you need. 

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