Amtrust Insurance Review & Ratings (2025)

AmTrust Insurance is a leading provider of insurance coverage for businesses of all sizes. With over 100 years of experience, the company offers a wide range of insurance products and services, including property and casualty insurance, workers’ compensation, and cyber liability insurance.

AmTrust Insurance operates in a majority of states across the United States, making it accessible to businesses of all sizes and industries. The company is committed to providing its customers with the best coverage options at competitive prices and offers various discounts to help lower the cost of insurance.

Customer reviews of AmTrust Insurance are generally positive, with many customers reporting the company’s responsive customer service and comprehensive insurance coverage as its strengths. Overall, AmTrust Insurance is a reliable and reputable insurance provider, offering peace of mind to businesses with its top-notch insurance products and services.

What You Should Know About Amtrust Insurance

Welcome to our comprehensive guide on Amtrust Insurance and how it can simplify your insurance needs.  We will cover key topics such as understanding the benefits of Amtrust Insurance, the various insurance products they offer, and how their exceptional support and documentation streamline the insurance process. Whether you’re looking for auto, home, or best business insurance, Amtrust Insurance has got you covered.

We’ll delve into their user-friendly dashboard, which provides easy access to essential tools and resources for managing your policies effectively. To ensure you get the best rates and coverage, we encourage you to take action now by entering your zip code below. Compare rates from top insurance providers and make an informed decision that protects what matters most to you.

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AmTrust Insurance History and Mission

AmTrust Insurance is a multinational insurance company that was established in 1998 with a focus on providing specialty insurance products to small and medium-sized businesses.

The company’s mission is to provide insurance products that meet the unique needs of businesses while also delivering excellent customer service.

Over the years, AmTrust Insurance has grown to become a leading provider of insurance coverage, offering a range of products to customers across multiple industries and countries.

With a focus on specialty insurance products and a deep understanding of the industries they serve, AmTrust Insurance is a trusted partner for businesses in need of insurance coverage.

Amtrust Insurance Coverage Options

AmTrust Insurance offers a wide range of specialty insurance products designed to meet the needs of businesses. Some of the types of insurance offered by the company include:

• Workers compensation insurance: Coverage for employers in case their employees get injured or fall ill as a result of their work.
• Cyber liability insurance: Coverage for businesses against losses due to cyber threats such as data breaches, hacking, and identity theft.
• Commercial property insurance: Coverage for commercial properties and the contents within, against losses due to fire, theft, or other covered events.
• Environmental liability insurance: Coverage for businesses against claims arising from pollution or other environmental hazards.
• Commercial general liability insurance: Coverage for businesses against claims for third-party bodily injury, property damage, or personal injury.
• Professional liability insurance: Coverage for businesses against claims arising from errors and omissions in professional services.
• Directors and officers liability insurance: Coverage for the directors and officers of a company against claims arising from their management decisions and actions.

These are just a few examples of the insurance products offered by AmTrust Insurance. The company is dedicated to providing insurance solutions that meet the unique needs of businesses, and their product offerings may vary based on the industry and location.

States Where AmTrust Insurance is Provided

AmTrust Insurance services are offered in a majority of the states within the United States, including California, New York, Texas, Florida, Illinois, and Pennsylvania, among others. However, it’s important to note that the availability of specific insurance products and services may vary by state.

Finding an AmTrust Insurance agent or representative near you is simple and straightforward. There are several ways to do this:

• Use the AmTrust Insurance website: On the AmTrust Insurance website, you can use the “Find an Agent” tool to search for an agent or representative near you. Simply enter your zip code and you will be presented with a list of nearby agents or representatives.
• Call AmTrust Insurance customer service: If you prefer to speak to someone over the phone, you can call AmTrust Insurance customer service at (800) 793-2003. The customer service representative will be able to assist you in finding an agent or representative near you.
• Check the yellow pages: You can also check the yellow pages of your local phone directory for an AmTrust Insurance agent or representative near you.
• Ask for referrals: You can also ask friends, family, and co-workers if they have used AmTrust Insurance and if they have a recommendation for an agent or representative in your area.

No matter which method you choose, you can be sure that an AmTrust Insurance agent or representative is near you and ready to assist you with your insurance needs.

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Amtrust Insurance Rates Breakdown

The cost of AmTrust Insurance will depend on several factors, including the type of insurance, the coverage limits, the location, and the size of the business. Some of the factors that influence the cost of AmTrust Insurance include:

• Type of insurance: Different types of insurance will have different costs associated with them. For example, workers’ compensation insurance may cost more than commercial general liability insurance.
• Coverage limits: The amount of coverage a business needs will impact the cost of the insurance. Higher coverage limits will generally result in a higher premium, while lower limits will result in a lower premium.
• Location: The cost of insurance may vary depending on the location of the business. Factors such as local laws and regulations, the cost of living, and the level of risk in the area can all impact the cost of insurance.
• Size of the business: The size of the business can impact the cost of insurance. A larger business may have more employees and a greater need for coverage, which could result in a higher premium.

In addition to these factors, AmTrust Insurance also offers several discounts to help lower the cost of insurance.

For example, the company may offer discounts for businesses with a strong safety record, businesses that implement safety programs, and businesses that maintain a good loss history.

Amtrust Insurance Discounts Available

AmTrust Insurance offers a range of discounts to help lower the cost of insurance for businesses. Some of the discounts available include:

• Safety program discount: Businesses that have implemented safety programs, such as regular safety training and hazard assessments, may be eligible for a discount on their insurance premium.
• Loss-free discount: Businesses with a good loss history may be eligible for a discount on their insurance premium. This discount is available to businesses that have not had any insurance claims in the recent past.
• Pay-in-full discount: Businesses that pay their insurance premium in full may be eligible for a discount.
• Multi-policy discount: Businesses that have multiple insurance policies with AmTrust Insurance may be eligible for a discount on their insurance premium.
• Group membership discount: Businesses that are members of certain trade organizations or professional groups may be eligible for a discount on their insurance premiums.

By taking advantage of these discounts, businesses can lower the cost of their insurance and ensure that they have the coverage they need at a price that fits within their budget.

From Incident to Resolution: Amtrust Insurance Claims

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

When it comes to filing a claim with Amtrust Insurance, policyholders have the convenience of multiple channels to choose from. Whether you prefer the ease of online submissions, the efficiency of phone assistance, or the convenience of mobile apps, Amtrust Insurance ensures a user-friendly experience.

This flexibility caters to a wide range of customer preferences, making it convenient for individuals and businesses to report and manage claims in a way that suits their needs.

Average Claim Processing Time

One crucial aspect of any insurance provider is the speed at which they process claims. Amtrust Insurance understands the importance of a swift claims resolution process. While actual processing times may vary depending on the complexity of the claim, Amtrust strives to expedite the process, minimizing disruptions for policyholders. Timely claim processing is a hallmark of their commitment to customer satisfaction.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a pivotal role in gauging an insurance company’s performance. Amtrust Insurance values transparency and customer satisfaction. Feedback from policyholders on claim resolutions and payouts is generally positive, highlighting the company’s dedication to resolving claims fairly and efficiently.

While some concerns may arise, overall, Amtrust Insurance maintains a strong track record of addressing customer needs during the claims process.

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Amtrust Insurance Tech Advancements

Mobile App Features and Functionality

Amtrust Insurance’s mobile app offers a suite of features and functionalities designed to simplify insurance management. Policyholders can access their accounts, review policy details, and even file claims right from their mobile devices. The user-friendly interface and intuitive design make it convenient for users to navigate and manage their insurance matters on the go.

Online Account Management Capabilities

With Amtrust Insurance’s online account management capabilities, policyholders have the power to take control of their insurance policies. The online platform provides easy access to policy information, payment options, and documentation. This digital convenience ensures that policyholders can manage their insurance needs efficiently and securely from the comfort of their homes.

Digital Tools and Resources

In addition to mobile apps and online account management, Amtrust Insurance offers a range of digital tools and resources to empower policyholders. These resources include educational materials, insurance calculators, and claims tracking tools.

By providing access to these digital resources, Amtrust Insurance aims to enhance customer knowledge and assist them in making informed decisions about their insurance coverage.

How Amtrust Insurance Ranks Among Providers

AmTrust Insurance stands out among insurance providers, earning a notable position within the industry. While specific rankings, such as A.M. Best ratings and average annual rates, are not explicitly provided, the company’s strengths and positive customer feedback contribute to its commendable standing.

AmTrust Insurance Customer Reviews

Customers generally report positive experiences with Amtrust Insurance. Many appreciate the company’s commitment to customer satisfaction and the availability of affordable coverage options. However, some customers have expressed concerns about the claims process and the timeliness of processing claims.

Strengths:

• Affordable coverage options
• Commitment to customer satisfaction
• A variety of insurance products are available

Weaknesses:

• Some customers have reported concerns about the claims process
• Timeliness of processing claims

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