Jane Fellers
Jane Fellers is an State Farm insurance agent in Greenville, SC. Get Jane Fellers reviews, contact info, and office hours below. Find and compare the best Greenville insurance agents with free online insurance quotes.
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Michael Vereecke
Commercial Lines Coverage Specialist
Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...
Commercial Lines Coverage Specialist
UPDATED: Dec 17, 2015
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Overview
Get reviews, agent information and more for Jane Fellers and State Farm in Greenville, SC. Compare Jane Fellers to other local insurance agents now!
Office Hours
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
One thought on “Jane Fellers”
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They have made mistakes calculating the costs of coverage and have often given me several numbers that they have had to adjust when I have questioned them about it. Jane Feelers herself I feel is personable and accurate however I have found her staff rude and defensive and they have openly showed me hostility when I have pointed out their mistakes about my policy. One of her representatives called me ignorant” when I asked about my policy once because she didn’t like being wrong and pointed out that I had not been trained as an insurance agent so I did not know what I was talking about. I would change agents, but I have discounts that have accrued over the years so it would not benefit financially to do that.
Other than that they have generally been helpful. One time they failed to notify me that my insurance had lapsed and I had to pay the department of motor vehicles over one hundred dollars in fees as a result. Although I acknowledge my responsibility to keep up with my account I thought that it showed poor customer service that they did not let me know that I had a lapsed policy by phone, email or post.
I would not recommend their services to anyone that is looking for initial coverage as I have little faith in their abilities as office staff. They seem to have little concern for their customers other than accepting their payments and often have trouble navigating their own business software when doing quotes.