Is The General a Good Insurance Company?

UPDATED: May 4, 2012

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UPDATED: May 4, 2012Fact Checked

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Asked May 4, 2012

1 Answer

General auto insurance is an independent insurance broker. They have offices in all 50 states, and sell a range of top-name insurance products, including Prudential, Farmers, and State Farm. The benefit of general insurance for the policy holder is that independent agencies compare quote between many different companies rather than only offering quotes from a single one.

Financial Rating
General auto insurance is not a true insurance company, and is therefore not rated by companies such as Standard & Poor's or the A.M. Best company. The company does not require large holdings or assets, and is not available as a stock or mutual fund. Policyholders are actually purchasing from national companies, not from General insurance. The company merely acts as a service, it does not underwrite policies at all at this time.

The General Reviews

Customer Satisfaction
General customers are provided with quotes from leading insurance underwriters. Because they are a brokerage, the main obligation of General insurance is to the customer, not to a company. Because of this, the company enjoys a much higher customer service rating than many insurance companies.

Company Availability
General auto insurance is sold through franchise outlets nationwide. Once you have purchased a policy from General, customer service is passed to the underwriting insurer, not to general auto insurance. The company represents some of the biggest and best known insurance companies in the country. Before buying a policy, make sure that you understand which company you are going to be dealing with, and how to contact them in the event of a problem.

The Bottom Line
General Auto Insurance is not the same as a traditional insurance company. They are not limited by the policy offerings of one company, providing, instead, insurance quotes and advice for consumers on other companies. If you are shopping for the best coverage at the lowest price, General auto insurance may be able to assist you in finding the right insurance company to help you.

Answered May 4, 2012 by Anonymous

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