Arch Property Insurance Review & Ratings (2022)

You can purchase commercial property insurance and other types of commercial products through Arch Insurance if your business is in a low-to moderate-risk industry. However, Arch Insurance doesn't sell personal lines of insurance.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Mar 24, 2022

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The Rundown

  • Arch Insurance does business around the globe
  • You can’t buy home insurance through Arch Insurance
  • You can shop for free insurance quotes online

Business owners looking to purchase commercial property insurance and other types of commercial insurance may be interested in working with Arch Insurance. Arch Insurance has been in business for over 20 years, provides insurance to clients throughout the world, and can help you get the coverage you need to protect your business.

Keep reading this detailed Arch Insurance review to learn more about this insurance company and discover whether Arch Insurance is the best fit for you and your business.

What is Arch Insurance?

Founded in 1995, Arch Insurance is owned by the Arch Capital Group. Arch Insurance provides commercial property insurance under the name Arch Gateway and doesn’t sell personal home insurance policies. If you are looking to procure coverage for your home or another dwelling, you can shop online for a company that better suits your needs.

Arch Insurance provides coverage to clients around the globe and has offices in 20 states. However, it doesn’t seem to provide an Arch Insurance login page for clients.

The address for Arch Insurance’s head U.S. office is in New York City. Valerie Turpin is the executive vice president of Arch Gateway and can be reached at 1-347-514-5218.

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What coverage does Arch Insurance provide?

If you need insurance for your business, Arch Insurance provides a comprehensive all-risk form, but there are only a few endorsements that you can add. When purchasing an Arch Insurance commercial property insurance policy, you can also obtain:

  • Cyber coverage
  • Boiler and machinery coverage
  • Terrorism coverage
  • Flood insurance for certain locations

You can purchase up to $150 million in coverage, too. This sum can help you face whatever challenges your business experiences confidently.

Unfortunately, the Arch Insurance website doesn’t provide a free online quote tool, but it shares the contact information for Arch regional experts in your area.

Who can purchase property insurance through Arch Insurance?

On its website, Arch Insurance states that the company prefers to provide insurance to businesses in low- to moderate-risk industries. Below, you can examine some of the industries that Arch Insurance prefers to work with:

  • Financial services
  • Healthcare
  • Higher education
  • Hospitality
  • Low- to moderate-hazard manufacturing
  • Media and communications
  • Offices, service risks, and real estate
  • Retail and shopping centers
  • Recreation and entertainment

After reviewing this list, it is safe to surmise that if you run a high-risk business, like operating oil rigs or a security firm, your application may be denied. If you’ve been denied coverage because of the nature of your business, you can shop online to find a company that can get you the coverage you need.

Are Arch Insurance rates affordable?

Rate information isn’t available on the Arch Insurance website, so you’ll need to speak to an Arch representative to discover how much you may pay for insurance. Depending on the nature of your business and the amount of coverage you need, you may receive relatively cheap insurance quotes. However, your rates may be high if you need a lot of coverage and Arch determines that insuring your business comes with a moderate amount of risk.

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Is filing a claim with Arch Insurance simple?

You can file a claim with Arch Insurance in a variety of ways. You can mail documents to the Arch Insurance Group Claims Department at  P.O. Box 542033, Omaha, NE 68154. You can also submit claims by calling 1-877-688-2724, sending a fax to 1-866-266-3630, or emailing [email protected]

Is Arch Insurance highly rated?

You can rest easy knowing that Arch Insurance will be able to pay out any claim you file. A.M. Best awarded this company an A+ rating. Consumers looking to work with companies that provide top-notch customer service will also be happy to learn that the Better Business Bureau gave Arch Insurance an A+ rating, too.

It may be difficult to find Arch Insurance reviews online since this company provides a specialized form of insurance.

Which insurance companies sell home insurance?

If you need home insurance, Arch Insurance won’t be able to provide you with the coverage you need. Instead, you can turn to insurance companies like these:

The rates for your home insurance will vary from one company to another as each one takes a different approach to the underwriting process. However, you will need to provide each with similar information when you apply for home insurance, like your age, full name, and address. Most quotes even request that you share your occupation, as well.

You must also be prepared to share details about your home. Typically, you need to know the age of your roof, the construction style of your home, and how many rooms are in your home. If you have a sprinkler or alarm system, share that on your quote. Such safety features could earn you a discount, as could bundling multiple policies with one insurance company.

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What You Need to Know About Arch Property Insurance

You may want to consider purchasing commercial property insurance through Arch Insurance if your business is in a low-risk industry like higher education or retail. You can purchase quite a lot of coverage through Arch Insurance and even add terrorism coverage to your policy.

However, if your business is in a high-risk industry, you may be denied coverage and will have to look elsewhere. Arch Insurance doesn’t sell insurance for homeowners, either. If you need insurance coverage for a high-risk business or your home, shop online to find a company that best suits your needs.

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