Reserve National Life Insurance Review & Ratings (2022)

Reserve National Insurance Company is a long-standing insurance provider that now operates as a subsidiary of Kemper Corporation. Reserve National insurance options include whole life insurance and final expense insurance, though the available options for each are unclear. Reserve National appears to have respectable financial strength but is lacking with customer service according to the company's NAIC Complaint Index.

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UPDATED: Jun 28, 2022

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Written By: Chris TepedinoReviewed By: Laura WalkerUPDATED: Jun 28, 2022Fact Checked

The Rundown

  • Reserve National Insurance Company is a subsidiary of Kemper Corporation
  • A.M. Best rated Reserve National with an “A” rating for financial strength
  • It appears that Reserve National’s customer service and user experience could use an overhaul based on the NAIC Complaint Index and the company website

Shopping for life insurance can be a time-consuming process that requires a lot of research. Many people settle for well-known providers when companies like Reserve National Insurance Company can often compete with the best.

Not everyone knows what to look for in an insurance company. We’ll help by summarizing the Reserve National life insurance ratings, reviews, products, and more.

In a few moments, you’ll have everything you need to know about Reserve National Insurance. Until then, enter your zip code to get free quotes from the top life insurance companies in your area.

Is Reserve National Insurance any good?

Reserve National Insurance Company might not be the most popular insurance provider, but they are worth looking into. The company has been around for over 50 years, so they must have a respectable product.

What’s more surprising is that Reserve National is actually a subsidiary of another company that often flies under the radar, Kemper Health. Kemper Health is also referred to as Kemper Corporation.

Ironically, Kemper was founded over 30 years later than Reserve National, but Kemper has expanded exponentially by adding subsidiaries in the health, life, and property insurance industries.

Despite a large number of affiliates, Kemper Corporation is still not considered a market share leader in any of the top insurance categories. Even so, a large market share doesn’t necessarily mean one insurance company is better than the next.

It’s more important to learn about a life insurance company’s ratings and reviews to see if they’re trustworthy and worth investing in.

Are the Reserve National Insurance Company reviews any good?

With subsidiaries, it can sometimes be more difficult to find company ratings and reviews. If you aren’t able to locate this type of information, sometimes the parent company’s ratings and reviews are good indicators of what to expect.

As of now, A.M. Best has awarded Reserve National Insurance Company an “A-” financial strength rating. The company’s issuer credit rating is the same.

Overall, you’ll find the following ratings for Reserve National Insurance Company:

  • Standard & Poor’s (S&P): A (Kemper Corporation)
  • Fitch: BBB+ (Kemper Corporation)
  • Better Business Bureau (BBB): A+ (Reserve National Insurance)
  • NAIC Complaint Index: 6.42 (Kemper Corporation)

There aren’t many ratings available for Reserve National directly, however, Kemper Corporation is rated by most of the top rating agencies. Overall, it appears that the company has strong financial backing.

What’s concerning is Kemper Corporation’s NAIC Complaint Index which suggests that the company fields over six times as many complaints compared to the industry average.

It can get confusing when looking into the Reserve National insurance reviews and ratings because even the company website is labeled with Kemper instead of Reserve National. If you search for the Reserve National headquarters in Oklahoma, it also redirects you to Kemper. The Google reviews are currently just over four out of five stars.

Other organizations like J.D. Power don’t rank Kemper or Reserve National for life insurance, however, Kemper was ranked dead last for customer satisfaction in California based on J.D. Power’s 2020 study.

When reviewing Reserve National’s financial strength ratings and customer service reviews, there’s clearly some good and some bad. This isn’t uncommon in the life insurance industry.

What life insurance policies does Reserve National Insurance Company offer?

Reserve National Insurance Company specializes in whole life insurance and guaranteed issue or final expense policies. They advertise five different features on their life insurance policies which include:

  • Guaranteed issue
  • Level premium
  • Guaranteed renewable
  • Non-cancellable
  • Cash value

Some people view whole life insurance and final expense insurance in the same light because you typically pay premiums until you die. Many times, the difference comes down to the cash value amount and the coverage amount.

In general, final expense insurance yields a much lower death benefit since it is strictly designed to cover funeral expenses and other costs related to funerals.

The exact policy details offered in a Reserve National life insurance policy are unclear. The company doesn’t disclose any details on what life insurance policies they offer or how to purchase them.

Even with Kemper Life, the life insurance policies aren’t laid out with ease. Instead, the company suggests that visitors should contact the nearest district office for assistance.

Based on the Kemper Life website, Kemper only offers life insurance products in about 19 states.

How much does Reserve National insurance cost?

Reserve National Insurance Company doesn’t offer a clear pricing scheme or details on its life insurance policies. Without knowing the coverage limitations, it’s very difficult to predict how much a policy will cost.

Whole Life Insurance Rates for a $100,000 Policy
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What we do know is that Reserve National only advertises policy options for whole and burial insurance. Many of these policies are purchased by older adults while young adults rely on term life insurance.

In any case, the sample rates above could help give you an idea of where you would want your rates to fall if you were retiring and investing in a whole life insurance policy.

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It’s unfortunate that there aren’t more resources available for Reserve National Insurance Company.

More About Reserve National Insurance Company

Reserve National is an interesting company in the sense that they don’t make it particularly easy for potential customers to learn more about policy options, coverage details, and so on.

If you are wondering how to submit claims with Reserve National, you’ll need to view the company website to obtain a form for your claim.

Additionally, you might need the Reserve National insurance provider phone number since there are multiple claims addresses, but neither of which are labeled for life insurance.

Once you have the right Reserve National insurance claims address, you should be able to mail in your paperwork for processing. Realistically, this is an outdated process that many insurers use as a secondary option.

Most big insurance companies, such as State Farm, even have a mobile app where you can adjust your payment information, policy details, or even check the status of a pending claim.

Overall, it appears that Reserve National has some work to do to make the life insurance experience more policyholder-oriented.

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Reserve National Insurance Company: The Bottom Line

While Reserve National has reliable financial strength, the company has much room for improvement in the realm of customer satisfaction. There may be easier companies to work with for life insurance.

We hope you feel more confident in whether or not you’ll choose Reserve National Insurance Company for life insurance. Before you go, enter your ZIP code to get free quotes from top life insurance companies near you.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

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