AIG Insurance Review & Ratings (2024)

Discover unbiased AIG insurance review and ratings to make informed decisions about your coverage. Gain valuable insights from our professional resource, offering comprehensive information, expert analysis, and customer experiences. Evaluate AIG's offerings thoroughly and find the best insurance coverage tailored to your specific needs.

UPDATED: Dec 18, 2023Fact Checked

Laura Berry

Former Licensed Insurance Producer

Laura Berry has experience as a licensed producer selling life, health, and property insurance coverage for both Allstate and State Farm. She has dedicated many hours to helping her clients understand the insurance marketplace so they could find the best car, home, and life insurance products for their circumstances. While she currently helps businesses take advantage of the federal R&D tax...

Former Licensed Insurance Producer

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

UPDATED: Dec 18, 2023

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 18, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 18, 2023Fact Checked
3.8
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American International Group, Inc. (AIG)

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Extensive range of coverage options
  • Long-standing history in the insurance industry

Cons

  • Mixed customer reviews
  • Complaints regarding claims process and customer service

Final Verdict: Review of American International Group, Inc. (AIG)

AIG insurance is a large and well-established insurance company that offers a wide range of car insurance coverage options, including liability coverage, collision coverage, comprehensive coverage, and personal injury protection (PIP) coverage.

The cost of AIG car insurance will vary depending on several factors, including the type of coverage, the location, the make and model of the vehicle, the age and driving history of the policyholder, and the deductible selected. AIG insurance of several discounts to customers, including safe driver discounts, multiple policy discounts, anti-theft device discounts, good student discounts, and military discounts.

Customer reviews of AIG insurance are mixed, with some customers praising the company’s comprehensive coverage options, flexible payment plans, and helpful customer service representatives, while others have reported issues with the company’s claims process, cost, and customer service.

What You Should Know About American International Group, Inc. (AIG)

Welcome to our comprehensive article on AIG Insurance Review & Ratings. In this guide, we delve into the key aspects of AIG Insurance, providing you with valuable insights into their coverage options, customer satisfaction, financial stability, and more. We aim to equip you with the information needed to make informed decisions when choosing insurance. Whether you’re looking for auto, home, life, or any other type of insurance, we’ve got you covered. Take the next step towards finding the best insurance provider by entering your zip code below.

  • AIG Insurance was founded in 1919, making it one of the oldest and most experienced car insurance providers in the industry.
  • AIG offers a wide range of products and services, including liability, collision, and comprehensive coverage options, as well as roadside assistance and rental car coverage.
  • The company operates in all 50 states, making it widely available to consumers.

Compare rates from top insurance companies in your area and secure the coverage that suits your needs. Start now and gain peace of mind with the right insurance choice.

AIG Insurance History and Mission

AIG, or American International Group, is a well-established car insurance provider that has been operating in the United States since 1919. AIG’s mission is to provide its customers with the insurance coverage they need at a price they can afford. The company prides itself on its history of financial stability and commitment to providing excellent customer service.

In addition to car insurance, AIG also offers a wide range of other insurance products, such as homeowners insurance, life insurance, and health insurance. With over 100 years of experience in the industry, AIG is one of the oldest and most experienced car insurance providers in the United States.

American International Group, Inc. (AIG) Insurance Coverage Options

AIG offers a variety of car insurance options to its customers. These include:

  • Liability coverage: Liability coverage is the minimum level of car insurance required by law in most states. It covers the costs of damages or injuries that you may cause to another driver or their property. This can include medical expenses, property damage, and legal fees.
  • Collision coverage: Collision coverage is designed to cover the costs of repairs to your vehicle if you are involved in an accident. This can include damage caused by another driver, as well as damage caused by a single-car accident, such as hitting a tree or a guardrail.
  • Comprehensive coverage: Comprehensive coverage is designed to cover the costs of repairs to your vehicle if it is damaged in a non-collision event, such as a fire, theft, or natural disaster. This type of coverage can also include protection for the car’s windshield, car rental, and other additional services.
  • Roadside assistance: AIG also offers roadside assistance as an add-on coverage. In case of a breakdown or accident, this service can help you such towing, battery jump-starting, and tire changes.
  • Rental car coverage: AIG also offers rental car coverage as an add-on coverage. This service provides you with a rental car if your vehicle is being repaired as a result of an accident. This can be especially helpful if you rely on your car for transportation and need a replacement vehicle while yours is being repaired.

AIG also offers customized coverage options to fit specific needs, such as classic car coverage, antique car coverage, and commercial auto coverage. These options allow customers to tailor their insurance coverage to their specific circumstances and needs.

States Where AIG Insurance is Offered

AIG Car Insurance is available in the following states:

  • Alabama
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Illinois
  • Indiana
  • Louisiana
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • Nevada
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Texas
  • Virginia
  • Washington

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American International Group, Inc. (AIG) Insurance Rates Breakdown

The cost of AIG car insurance will vary depending on several factors, including the type of coverage, the location, the make and model of the vehicle, the age and driving history of the policyholder, and the deductible selected. On average, car insurance from AIG can cost anywhere from a few hundred to several thousand dollars per year, depending on the specific coverage selected and other factors.

In general, car insurance rates are influenced by several factors, including the type of coverage selected, the make and model of the vehicle, the age and driving history of the policyholder, and the location of the vehicle. It’s important to keep in mind that the cost of car insurance is just one factor to consider when choosing a car insurance company.

American International Group, Inc. (AIG) Discounts Available

AIG insurance offers several discounts to customers who purchase car insurance coverage. These discounts can help lower the overall cost of car insurance and make it more affordable for customers. Some of the discounts offered by AIG car insurance include:

  • Safe driver discount: AIG insurance rewards customers who have a good driving record with a discount on their car insurance.
  • Multiple policy discount: Customers who purchase multiple policies from AIG, such as car insurance and home insurance, may be eligible for a discount on their overall premium.
  • Anti-theft device discount: Customers who install anti-theft devices in their vehicles may be eligible for a discount on their car insurance premium.
  • Good student discount: Full-time students with good grades may be eligible for a discount on their car insurance premiums.
  • Military discount: AIG insurance offers a discount to military personnel and their families.
  • Accident-free discount: Customers who have a record of safe driving with no accidents or traffic violations may be eligible for a discount on their car insurance premium.

These are just a few examples of the discounts offered by AIG car insurance. The specific discounts available and the qualifications for each discount may vary depending on the state and the specific policy selected.

Customer-Centric Claims Service by AIG Insurance

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Filing a claim with AIG Insurance is a straightforward process, offering customers multiple convenient options. Whether you prefer the ease of online submissions, the personal touch of speaking to a representative over the phone, or the mobility of mobile apps, AIG has you covered.

Their online claims portal provides a user-friendly platform for submitting claims, while their dedicated customer service team is readily available to assist those who prefer a more traditional approach. Additionally, AIG’s mobile app allows policyholders to initiate claims quickly and track their progress on the go.

Average Claim Processing Time

One critical aspect of any insurance company’s performance is the speed at which claims are processed. AIG Insurance is known for its efficient claims processing system. On average, AIG strives to process and resolve claims promptly, ensuring that policyholders receive the financial support they need in a timely manner.

While the exact processing time can vary depending on the complexity of the claim, AIG’s commitment to swift resolutions sets them apart in the industry.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is essential in assessing the quality of an insurance company’s claims process. AIG Insurance has garnered a mix of reviews from policyholders regarding their claim resolutions and payouts. Some customers have praised the company’s willingness to cover various types of claims comprehensively, while others have reported challenges during the claims settlement process.

It’s important for potential AIG customers to carefully consider these factors and weigh them against their specific needs and priorities when selecting an insurer.

Stay Ahead With AIG Insurance Digital Solutions

Mobile App Features and Functionality

AIG Insurance recognizes the importance of staying connected in the digital age, which is why they offer a robust mobile app with a wide range of features and functionalities. The AIG mobile app allows policyholders to access their accounts, make payments, view policy details, and even file claims seamlessly.

The app’s user-friendly interface and intuitive design make it a valuable tool for policy management on the go. With features like digital ID cards and quick claims filing, AIG’s mobile app enhances the overall customer experience.

Online Account Management Capabilities

Managing insurance policies online has become a standard expectation for customers. AIG Insurance delivers on this front with a comprehensive online account management system. Policyholders can log in to their accounts via the AIG website to review policy documents, update personal information, make payments, and track claims progress.

This digital convenience simplifies the insurance experience, giving customers greater control over their coverage and financial transactions.

Digital Tools and Resources

AIG Insurance goes beyond basic coverage by offering a variety of digital tools and resources to help customers make informed decisions. These resources include online calculators for estimating insurance needs, educational articles on insurance-related topics, and informative FAQs.

Whether you’re a first-time policyholder or a seasoned insurance expert, AIG’s digital tools can provide valuable insights and support in understanding your insurance options.

How American International Group, Inc. (AIG) Ranks Among Providers

AIG Insurance is considered one of the prominent insurance providers in the industry, given its long-standing history and extensive range of coverage options. However, when it comes to ranking among providers, several factors contribute to its position in the market:

  • Financial Stability: AIG’s financial stability is a crucial aspect that affects its ranking. This stability ensures the company’s ability to meet its financial obligations, especially when it comes to paying out claims.
  • Customer Satisfaction: AIG’s ranking may be influenced by customer satisfaction ratings. Positive experiences with customer service, claims processing, and overall policy management contribute positively to its rank.
  • Coverage Options: AIG’s comprehensive coverage options for various insurance types, such as auto, home, life, and health insurance, can impact its ranking, especially if they offer unique or tailored coverage.
  • Competitive Pricing: How AIG’s pricing compares to other insurance providers for similar coverage can affect its rank among competitors.
  • Industry Ratings: Ratings from independent agencies, such as J.D. Power, AM Best, or Consumer Reports, are often considered when determining an insurance company’s ranking. These ratings evaluate aspects like financial strength, customer satisfaction, and claims handling.

AIG’s ranking can fluctuate based on these factors and how it performs relative to other insurance providers. It might be helpful to include any industry rankings or accolades AIG has received in your comprehensive guide to give potential customers a clearer picture of its standing within the insurance landscape.

AIG Insurance Customer Reviews

AIG insurance has a mixed reputation among customers, with some customers reporting positive experiences and others reporting negative experiences. When considering AIG insurance, it’s important to keep in mind that the experiences of individual customers may vary depending on the type of policy purchased, the location, and other factors.

Additionally, it’s worth noting that the financial stability of the company and its ability to pay claims are important factors to consider when choosing a car insurance company. Overall, it’s important for customers to carefully consider the strengths and weaknesses of AIG insurance, as well as other insurance companies, before making a decision.

Frequently Asked Questions

What is AIG Insurance?

AIG Insurance is a global insurance company that provides a range of insurance products and services, including property insurance, casualty insurance, life insurance, and retirement products. AIG stands for American International Group and the company is headquartered in New York City.

How is AIG Insurance rated?

AIG Insurance has an A (Excellent) rating from AM Best, which is a credit rating agency that specializes in the insurance industry. This rating indicates that AIG has a strong financial position and is likely to meet its obligations to policyholders.

What types of insurance products does AIG offer?

AIG offers a wide range of insurance products, including property insurance (such as homeowners insurance and commercial property insurance), casualty insurance (such as general liability insurance and workers’ compensation insurance), life insurance (such as term life insurance and universal life insurance), and retirement products (such as annuities and mutual funds).

How can I get a quote for AIG Insurance?

You can get a quote for AIG Insurance by visiting the company’s website or by contacting a licensed insurance agent who represents AIG. To get an accurate quote, you’ll need to provide information about the type of insurance you’re interested in, your location, and other relevant details.

Is AIG Insurance a good company?

AIG Insurance has an A (Excellent) rating from AM Best, which is a positive indicator of the company’s financial strength and stability. However, like all insurance companies, the quality of customer service and claims handling can vary depending on individual experiences. It’s a good idea to read reviews and get recommendations from friends and family before choosing an insurance company.

How can I file a claim with AIG Insurance?

You can file a claim with AIG Insurance by contacting the company’s claims department or by using the online claims system. The claims process typically involves providing information about the incident, such as the location and time of the event, and any relevant details about the damage or injuries sustained.

Does AIG Insurance offer discounts?

Yes, AIG Insurance offers a range of discounts for policyholders, such as discounts for bundling policies, safe driver discounts, and discounts for home security systems. Contact a licensed insurance agent who represents AIG to learn more about the available discounts and how you can qualify.

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Laura Berry

Former Licensed Insurance Producer

Laura Berry has experience as a licensed producer selling life, health, and property insurance coverage for both Allstate and State Farm. She has dedicated many hours to helping her clients understand the insurance marketplace so they could find the best car, home, and life insurance products for their circumstances. While she currently helps businesses take advantage of the federal R&D tax...

Former Licensed Insurance Producer

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for American International Group, Inc. (AIG)

3.77 (163 reviews)
5
September 11, 2020

BVCHDCH

reliable.

reliable, honest and trust worthy, I have never contracted with an insurance companies so this is was the trust and the best,
1
June 18, 2020

robbed

SCAM

They sell flight insurance through AON that they then refuse to cover. Disgusting scam! But if you want to throw your money away ... At least with life insurance you don't have to worry about them not paying up after you're dead! Those you're buying the insurance for might - they will find a loophole.
5
April 30, 2020

Bryan101

Good service provider

All in all good. They are very good by providing customer service. And important thing is they are trustworthy.
4
April 29, 2020

johwya

Good buy

Great customer service, was easy to deal with when I got in a wreck and needed my car repaired. The agent called us back in a timely manner and was happy to help with any of our questions.
4
January 21, 2020

mayesgr

well established insurance company

Aig is a well established insurance company with a long history they have good agents and low quotes the only problem i got was rate increase a year ago but i figured it out with my agent
5
January 12, 2020

sunny51

MY experience.

I got to know about this while i decided to visit directly to the company and there the agents explained me well.
3
January 10, 2020

Eliel01

It wast for me

The company was just really terrible like they treated me bad it was really expensive and for me it just didn’t work
2
October 12, 2019

bng

Don't make a claim

The company was fantastic, as long as you pay the bill, but when you attempt to make a claim, they will turn on you.
5
January 5, 2019

tinker98

nice bonus

they gave e a good discount for my kids getting good grade. It was a nice bonus. They need to advetise that and they would get more customers.
1
November 25, 2018

Aquilar

Bad customer service

They have terrible customer service. They would not return my phone call and I had to email several times to actually get them to understand what I was saying.
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