Direct General Insurance Review & Ratings (2023)

This Direct General Insurance Review will cover Direct General Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Direct General Insurance A.M. Best rating is B. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Feb 19, 2023Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 19, 2023

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Company Details
Address: 206 George St
City: Fredericksburg
State: VA
ZIP Code: 22401
Phone Number: (540) 899-3036
AM Best Rating: B
Company Rating 0 (0 reviews)

Founded in 1991, Direct General Insurance specializes in providing coverage for individuals who don’t qualify for standard auto insurance. Since its inception, this carrier has quickly spread out across much of the Southeastern United States and currently has a headquarters in Nashville, TN.

Direct General Insurance is a well-established insurance company that offers a variety of coverage options for vehicles and personal liability. The company has a strong commitment to providing affordable insurance options to its customers and offers multiple discounts to help lower their rates.

Interesting Attributes of Direct General Insurance:

  • Offers a variety of coverage options for vehicles and personal liability.
  • Committed to providing affordable insurance options.
  • Offers multiple discounts to help lower insurance rates.

With a history of serving customers in various states, Direct General has received a mix of positive and negative reviews from its customers, with some praising its low rates and others criticizing its claims process. Direct General Insurance is a well-known insurance company that provides a range of coverage options for vehicles and personal liability.

The company’s mission is to provide affordable insurance options to its customers and has a strong commitment to this goal. They offer insurance services in multiple states, making it easier for people to find the coverage they need, regardless of where they live.

Direct General Insurance History and Mission

Direct General Insurance is a well-established insurance company that has been providing quality insurance services to customers for over 25 years. The company was founded with the mission of making insurance more accessible and affordable to people.

The company is dedicated to providing quality insurance products and services at an affordable price, making it easier for people to protect their assets and reduce the financial risk of unexpected events. Direct General Insurance believes in providing its customers with the best possible insurance options, and they are committed to making the process of purchasing insurance as simple as possible.

The company has a strong customer-focused approach and strives to provide excellent customer service, making it easier for customers to get the coverage they need. Throughout its history, Direct General Insurance has consistently provided its customers with quality insurance options, and it has become one of the most trusted names in the insurance industry.

The company is committed to providing its customers with the coverage they need to protect these sets and reduce the financial risk of unexpected events, and they have a proven track record of delivering on this commitment.

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Direct General Insurance Coverage Options

Direct General Insurance offers a wide range of coverage options to meet the needs of its customers. Some of the coverage options available through Direct General Insurance include:

  • Auto insurance: Direct General Insurance provides coverage for cars, trucks, and other vehicles. Their auto insurance options include liability coverage, collision coverage, comprehensive coverage, and more. Customers can choose the coverage that best fits their needs and budget.
  • Personal liability insurance: Direct General Insurance offers coverage for personal liability, which protects against claims made against an individual for injury or damage caused by their actions. This type of coverage is designed to protect a person’s assets and finances in the event of a lawsuit.
  • Motorcycle insurance: Direct General Insurance offers coverage for motorcycles, including liability coverage, collision coverage, and comprehensive coverage. Customers can choose the coverage that best fits their needs and budget.
  • Homeowner insurance: Direct General Insurance provides coverage for homes, including coverage for damage to the home, liability coverage, and more. Customers can choose the coverage that best fits their needs and budget.

Direct General Insurance Cost

The cost of insurance coverage from Direct General Insurance will depend on several factors, including the type of coverage, the level of coverage, and the individual circumstances of the customer. Some of the factors that can impact the cost of coverage include:

  • Type of coverage: The type of coverage that a customer chooses will impact the cost of their insurance. For example, liability coverage will generally be less expensive than collision or comprehensive coverage.
  • Level of coverage: The level of coverage that a customer chooses will also impact the cost of their insurance. Higher levels of coverage will generally be more expensive, but they will also provide greater protection.
  • Driving history: A customer’s driving history can impact the cost of their auto insurance. Customers with a good driving record may be eligible for discounts on their insurance, while those with a poor driving record may pay more for coverage.
  • Location: The location of a customer can also impact the cost of their insurance. Insurance rates can vary depending on the area where a customer lives, with rates generally being higher in areas with a higher risk of accidents or theft.

States Where Direct General Insurance is Provided

Direct General Insurance is currently available in several states across the United States, including:

  • Alabama
  • Florida
  • Georgia
  • Louisiana
  • Mississippi
  • North Carolina
  • Tennessee

There are several ways to find out if Direct General Insurance is available in your state:

  • Visit Direct General insurance website: The Direct General Insurance website has a list of the states where they provide coverage. Simply navigate to the “About Us” or “Locations” section of the website to see a list of the states where they offer insurance.
  • Call Direct General insurance customer service: If you’re not sure if Direct General Insurance is available in your state, you can call their customer service department to ask. The customer service representative should be able to tell you if Direct General Insurance is available in your state and what types of insurance are offered.
  • Use the Direct General insurance online quote tool: Direct General Insurance has an online quote tool that can be used to get a quote for insurance coverage. When you enter your zip code, the tool will show you the insurance products that are available in your area.
  • Check with a local insurance agent: If you have a local insurance agent, you can ask them if Direct General Insurance is available in your state. Insurance agents are typically familiar with the insurance options available in their area, and they can help you find the coverage you need.

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Discounts Available Though Direct General Insurance

Direct General Insurance offers several discounts to help customers save on their insurance coverage. Some of the discounts available through Direct General Insurance include:

  • Good driver discount: Customers with a good driving record may be eligible for a discount on their insurance coverage.
  • Multi-policy discount: Customers who have multiple policies with Direct General Insurance, such as both auto and home insurance, may be eligible for a discount on their coverage.
  • Multi-vehicle discount: Customers who insure multiple vehicles with Direct General Insurance may be eligible for a discount on their coverage.
  • Safe driver discount: Customers who have a history of safe driving, such as no accidents or moving violations, may be eligible for a discount on their insurance coverage.
  • Anti-theft discount: Customers who have anti-theft devices installed in their vehicles may be eligible for a discount on their insurance coverage.

Direct General Insurance Customer Reviews

Customers have mixed reviews about Direct General Insurance. Some customers report positive experiences with the company, citing competitive pricing, good customer service, and the availability of discounts. Other customers have had negative experiences, reporting issues with claim processing, poor customer service, and high prices.

One common strength of Direct General Insurance mentioned by customers is its competitive pricing. Many customers report finding lower rates for insurance coverage through Direct General Insurance compared to other insurance companies.

However, some customers have reported poor customer service experiences with Direct General Insurance. Some customers have reported long wait times on hold when trying to reach customer service, and others have reported issues with the handling of their claims.

There have also been reports of high prices for insurance coverage through Direct General Insurance, particularly for customers who have a less-than-perfect driving record or other factors that can increase the cost of insurance.

Roundup: Direct General Insurance

Direct General Insurance is a car insurance company that provides coverage in several states across the United States. The company offers a variety of insurance products, including liability coverage, collision coverage, and comprehensive coverage, among others.

Direct General Insurance is known for its competitive pricing, and customers may be eligible for discounts based on factors such as their driving record, the type of coverage they have, and the number of vehicles insured with the company.

However, customer reviews of Direct General Insurance are mixed, with some customers reporting positive experiences with the company and others reporting issues with customer service and high prices.

Overall, customers should compare insurance options and consider their individual needs before choosing Direct General Insurance for their coverage.

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