Grange Insurance Review & Ratings (2023)

This Grange Insurance Review will cover Grange Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Grange Insurance A.M. Best rating is A. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Mar 7, 2023Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Mar 7, 2023

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Company Details
Address: 671 South High Street
City: Columbus
State: OH
ZIP Code: 43216
Phone Number: (614) 445-2900
Fax: (614) 445-2428
AM Best Rating: A

Golden Grange insurance is a reliable car insurance company with a history of providing excellent customer service and a range of coverage options at competitive rates.

In this review, we’ll discuss the company’s mission, history, and products, as well as the states where their services are offered. We’ll also delve into the different types of discounts available to customers and what customers are saying about the company’s strengths and weaknesses.

Interesting Attributes of Golden Grange Insurance:

  • Competitive rates for coverage options
  • Excellent customer service and claims processing
  • Wide range of coverage options available

Car insurance is a necessary expense for all drivers, and it’s important to find a reliable and trustworthy insurance company to provide coverage in the event of an accident or other unforeseen event. One such company is Golden Grange insurance, a provider of car insurance coverage in several states across the US.

In this review, we’ll delve into the company’s history, mission, and products, as well as what customers are saying about their experiences with the company.

Grange Insurance History and Mission

Grange Insurance was founded in 1935 in Columbus, Ohio, by a group of farmers who came together to form a mutual insurance company. The company started out providing coverage to rural residents, but over the years it expanded its offerings to include a wider range of insurance products and services, including car insurance.

Today, Grange Insurance is a multi-state insurance company that provides a range of insurance products and services to customers across the US. The company’s mission is to provide affordable and reliable insurance coverage to its customers, with a focus on exceptional customer service and claims processing.

Grange Insurance is committed to providing personalized service to its customers, and has a reputation for being responsive to the needs of its policyholders.

In addition to its insurance products and services, Grange Insurance is also committed to giving back to the communities it serves. The company supports a range of charitable organizations and initiatives and encourages its employees to get involved in their local communities through volunteer work and other activities.

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Grange Insurance Coverage Options

Grange Insurance offers a wide range of coverage options for drivers, including:

  • Liability coverage: Liability coverage is mandatory in most states, and covers you if you’re at fault in an accident that causes property damage or bodily injury to someone else. Grange offers both bodily injury liability and property damage liability coverage.
  • Collision coverage: Collision coverage pays for damage to your car if you’re involved in an accident, regardless of who is at fault.
  • Comprehensive coverage: Comprehensive coverage protects your car against non-collision events, such as theft, vandalism, fire, or weather-related damage.
  • Uninsured/underinsured motorist coverage: Uninsured/underinsured motorist coverage pays for damages to your car and injuries to you and your passengers if you’re involved in an accident with a driver who doesn’t have insurance or doesn’t have enough insurance to cover the damages.
  • Roadside assistance: Grange Insurance offers a roadside assistance program that provides services such as towing, battery jump-starts, flat tire changes, and more.
  • Rental car coverage: Rental car coverage pays for a rental car if your car is in the shop for repairs after an accident.
  • Pet injury coverage: Grange Insurance offers coverage for injuries to pets that are caused by an accident while they are riding in your car.

Grange Insurance also offers a range of optional coverage options that can be added to your policy, such as gap coverage, new car replacement, and more. Customers can customize their coverage options to fit their specific needs and budget.

Cost Breakdown of Grange Insurance

The cost of Grange Insurance will depend on several factors, such as the driver’s age, location, driving history, type of car being insured, and the level of coverage selected. However, Grange Insurance offers a range of discounts that can help drivers save money on their car insurance premiums. Here is a breakdown of some of the cost factors and discounts available:

  • Age: Younger drivers typically pay more for car insurance than older drivers, as they are considered higher risk. Grange Insurance offers discounts for drivers over the age of 50.
  • Location: Drivers in urban areas may pay more for insurance than those in rural areas, as there is a higher risk of accidents and theft. Grange Insurance operates in several states, including Colorado, Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
  • Driving history: Drivers with a clean driving record typically pay less for car insurance than those with accidents or traffic violations on their record. Grange Insurance offers safe driver discounts for those with a good driving record.
  • Type of car: More expensive cars typically cost more to insure than less expensive ones. Grange Insurance offers discounts for safety features on vehicles, such as anti-lock brakes, airbags, and anti-theft devices.
  • Level of coverage: Drivers who select higher levels of coverage will typically pay more for insurance than those who choose lower levels of coverage. However, Grange Insurance offers discounts for bundling multiple insurance policies together, such as home and auto insurance.

Discounts Available Through Grange Insurance

Grange Insurance offers a variety of discounts to help drivers save money on their car insurance premiums. Here are some of the discounts available:

  • Safe driver discount: Drivers with a good driving record can qualify for a safe driver discount.
  • Multi-vehicle discount: Insuring multiple vehicles with Grange Insurance can result in a discount.
  • Multi-policy discount: Bundling multiple insurance policies with Grange Insurance, such as home and auto insurance, can result in a discount.
  • Anti-theft discount: Vehicles equipped with anti-theft devices can qualify for a discount.
  • Good student discount: Full-time students with a B average or higher can qualify for a discount.
  • Senior driver discount: Drivers over the age of 50 can qualify for a senior driver discount.
  • Accident-free discount: Drivers who have been accident-free for a certain amount of time can qualify for a discount.
  • Electronic payment discount: Enrolling in automatic payments can result in a discount.
  • Paperless discount: Choosing to receive policy documents electronically can result in a discount.
  • Safety feature discount: Vehicles equipped with safety features such as anti-lock brakes, airbags, and automatic seat belts can qualify for a discount.

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States Where Grange Insurance is Provided

Grange Insurance provides auto insurance in the following states:

  • Colorado
  • Georgia
  • Illinois
  • Indiana
  • Iowa
  • Kentucky
  • Michigan
  • Minnesota
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia
  • Wisconsin

Grange Insurance also provides other types of insurance, such as home, renters, condo, and umbrella insurance, in many of these states as well. However, the availability of insurance products and discounts may vary by state.

If you are interested in finding out if Grange Insurance is available in your state, here are the five steps you can take:

  1. Go to the Grange Insurance website.
  2. Click on the “Auto” tab in the main navigation menu at the top of the page.
  3. Scroll down to the “Where We Do Business” section on the Auto Insurance page.
  4. You will see a list of states where Grange Insurance is currently available for auto insurance.
  5. If your state is listed, you can click on it to learn more about the specific products and services available in your area.

Grange Insurance Customer Reviews

Customer reviews are an important aspect to consider when evaluating an insurance company. Here is an overview of Grange Insurance customer reviews, including its strengths and weaknesses:

Strengths:

  • Good customer service: Many customers report positive experiences with Grange Insurance customer service representatives, citing quick response times, helpfulness, and knowledgeability.
  • Competitive pricing: Customers report that Grange Insurance’s rates are often competitive with other insurance providers.
  • Smooth claims process: Many customers report a smooth claims process with Grange Insurance, with claims being handled quickly and efficiently.

Weaknesses:

  • Limited availability: Grange Insurance is only available in a limited number of states, which can be a drawback for customers who live outside of these areas.
  • Coverage limitations: Some customers report limitations in the coverage options provided by Grange Insurance, particularly about optional coverage and add-ons.
  • Difficulty canceling policies: Some customers report difficulty in canceling policies with Grange Insurance, with long wait times and complicated processes.

Roundup: Grange Insurance

Grange Insurance is a regional insurance company that provides auto insurance, as well as other types of insurance, in a limited number of states. The company has a strong history and mission centered around providing quality insurance coverage and excellent customer service.

Grange Insurance offers a variety of coverage options, including liability, collision, comprehensive, and more. The cost of Grange Insurance varies by state, but the company offers several discounts to help customers save money on their insurance premiums.

Customer reviews of Grange Insurance are generally positive, with customers reporting good experiences with the company’s customer service and claims process. However, some customers note limitations in coverage options and difficulty in cancelling policies.

If you are interested in purchasing insurance from Grange Insurance, you can visit their website or contact an agent to learn more about the specific products and services available in your area.

Reviews
for Grange Insurance

4.14 (213 reviews)
1
December 16, 2022

HondaRepair

You have to sue them to cover an auto insurance claim fairly

Writing on behalf of my client. Auto insurance claim, my client is insured with Grange. Their vehicle was taken to a facility certified by the manufacturer of my clients car. Grange attempted to pay HALF of the bill, $12,000 or a $24,000 bill. In the state of Virginia, you can assert your "right to appraisal" as written in all insurance policies in the commonwealth, only Grange and it's supervisors of the claims department overseeing the clai...
Writing on behalf of my client. Auto insurance claim, my client is insured with Grange. Their vehicle was taken to a facility certified by the manufacturer of my clients car. Grange attempted to pay HALF of the bill, $12,000 or a $24,000 bill. In the state of Virginia, you can assert your "right to appraisal" as written in all insurance policies in the commonwealth, only Grange and it's supervisors of the claims department overseeing the claim are DENYING my client their rights under their legal contract (the insurance policy). Absolutely morally bankrupt company if you have to USE them for auto insurance. I've never dealt with a more shady, uneducated claims department in my career than Grange's employees.
5
May 29, 2021

Janna

Grange review

[REDACTED NAME] is awesome. Very quick to respond to a claim submitted online, very knowledgeable and informative, very quick to respond to the repair estimate. He made a stressful situation MUCH less stressful by his actions and demeanor. My experience with [REDACTD NAME] and Grange Auto Insurance was the opposite of the stereotypical experience with an insurance company. Kudos to Grange Auto Insurance for retaining a talented agent. Re: other r...
[REDACTED NAME] is awesome. Very quick to respond to a claim submitted online, very knowledgeable and informative, very quick to respond to the repair estimate. He made a stressful situation MUCH less stressful by his actions and demeanor. My experience with [REDACTD NAME] and Grange Auto Insurance was the opposite of the stereotypical experience with an insurance company. Kudos to Grange Auto Insurance for retaining a talented agent. Re: other reviews indicating Grange dropped them or increased their deductible after filing a claim....will have to wait and see.
5
January 7, 2021

Leo13

No stress claim process

Great price and great value. They handled my Auto claim seamlessly. It was a stress free experience. Highly recommend!
5
December 10, 2020

19751961Bj_

Awesome and Amazing

Blown away by how empathetic and responsive Grange was in processing my claim. Getting involved in a collision is nobody's idea of fun, but [REDACTED NAME] really made the process easy and hassle free. He set up a channel to enable texting, booked my rental, booked the towing company and was always available to answer any questions that I had.
5
October 8, 2020

Misstruely2

Grange Insurance

Having Grange as my insurance carrier has been a great experience. Their customer service is excellent! Any time I have a question regarding my auto or home policy they are more than happy to help and always keep me informed.
5
August 27, 2020

Phyllis C Robinson

Grange review

Jessica, my adjuster, was polite and friendly when speaking with me. She asked me questions about the hit-run and provided explanation on my policy waiver deduction. I liked speaking with her because she did not rush me for responses, plus she asked if I had questions for her.
5
June 4, 2020

Val Owens

Grange review

Really impressed with quick response to a claim. Great communication from adjuster. Friendly service. The whole process was quick, simple and easy!
5
March 24, 2020

Joshua G. Kueterman

Grange review

Good experience working with all who was involved from williamson to grange insurance! Matthew Summey was a great help to destress the whole experience! Thank you so much!
4
February 24, 2020

Sarah8308

So far so good

Website is easy to navigate and they have timely response to communication. When I had a claim there were a lot of hoops to jump through to get repairs covered. I guess no more than other carriers I have had in the past.
3
February 6, 2020

JANICE L MCNICHOL

Grange review

I had a great experience with the 1st agent that contacted me, her name was Jessica Turner. She was prompt in returning calls and e-mails. The great service broke down after my vehicle was totaled. I was transferred to a Jeanette who boasted 21 years of experience, but not much in the way of communication and customer service. I sent proof of tax paid for my replacement vehicle and followed up with calls and emails to Jeanette to be sure it was r...
I had a great experience with the 1st agent that contacted me, her name was Jessica Turner. She was prompt in returning calls and e-mails. The great service broke down after my vehicle was totaled. I was transferred to a Jeanette who boasted 21 years of experience, but not much in the way of communication and customer service. I sent proof of tax paid for my replacement vehicle and followed up with calls and emails to Jeanette to be sure it was received. After not hearing I went back to Jessica who promptly took got back to me with an answer. Then the tax reimbursement check amount was incorrect. I tried Jeanette again, but never heard boo, so I went back to Jessica whom apologized for the error and said the rest of the tax reimbursement would come in 3-5 days. Jessica Turner is an asset to Grange and gives clients the reassurance in their insurance company. I have never made a claim before. I am on the fence of keeping Grange for my car insurance. I guess I would need to be assured that Jessica would handle my claim.
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