This MassMutual review will cover MassMutual ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The MassMutual A.M. Best rating is A++, and the MassMutual S&P Rating is AA+. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

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Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

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Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent

UPDATED: Nov 19, 2011

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Company Details
Address: 1295 State Street
City: Springfield
State: MA
ZIP Code: 01111
Phone Number: (413) 788-8411
AM Best Rating: A++
S&P Global Ratings: AA+
Moody's Rating: Aa2
Fitch Rating: AA+
Company Rating 4.34 (3 reviews)

MassMutual Insurance was founded in 1851, and sells primarily life, disability and long term care insurance. MassMutual is the lead company and includes more than 13 subsidiary companies under the name of MassMutual Financial Group. The company is represented by dedicated agents, and offers wealth management and counseling services in addition to insurance offerings.


  1. Jon S February 23, 2016
  2. Liz T October 21, 2015
  3. Steven M September 21, 2012

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