Progressive Insurance Review & Ratings (2023)
This Progressive Insurance Review will cover Progressive Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Progressive Insurance A.M. Best rating is A+, and the Progressive Insurance S&P Rating is AA. To compare insurance rates from the best companies in your area, enter your ZIP code below.
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UPDATED: Mar 8, 2023
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Progressive insurance was founded in 1937, and has since grown from 100 initial employees to more than 27,000 representatives, plus an estimated 30,000 independent agents. With more than 14 billion dollars in auto insurance policies in effect, Progressive is known as one of the more innovative insurance companies, and has the distinction of being the first to introduce monthly premiums to policy holders.
In this article, we will review Progressive Insurance, a leading car insurance company that has been serving customers since 1937. We will cover the company’s history, mission, and the products and services they offer, including their costs and the states where they are available.
Additionally, we will discuss the different types of discounts that are available to customers and how to qualify for them. Finally, we will provide an overview of customer reviews of the company, highlighting their strengths and weaknesses.
Interesting Attributes of Progressive Insurance:
- Progressive Insurance is one of the largest car insurance companies in the United States, providing coverage to over 20 million customers.
- The company has a unique pricing strategy called “usage-based insurance” that rewards safe driving habits with lower premiums.
- Progressive Insurance is known for their quirky and entertaining advertising campaigns, including their iconic spokesperson, Flo.
Progressive Insurance is a well-known car insurance company that has been providing coverage to customers since 1937. They have become one of the largest insurance companies in the United States, with a customer base of over 20 million. In this article, we will take a closer look at the company’s history, mission, and the products and services they offer.
We will also discuss the cost of their services and the states where they are available, as well as the different types of discounts that are available to customers. Finally, we will provide an overview of customer reviews of the company, highlighting their strengths and weaknesses.
The History and Mission of Progressive Insurance
Progressive Insurance was founded in 1937 by Joseph Lewis and Jack Green as Progressive Mutual Insurance Company. The company’s mission was to provide affordable insurance to vehicle owners. From its humble beginnings, the company has grown to become one of the largest car insurance companies in the United States.
Over the years, Progressive Insurance has become known for its innovative and customer-focused approach to insurance. In 1992, the company introduced its first usage-based insurance program, which rewarded safe driving habits with lower premiums. This program, which is now known as Snapshot, has become a popular option for customers who want to save money on their car insurance.
Today, Progressive Insurance is still committed to their mission of providing affordable and comprehensive car insurance to customers across the United States. They continue to innovate and offer new products and services to meet the changing needs of their customers.
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Progressive Insurance Coverage Options
Progressive Insurance offers a range of coverage options for customers, including:
- Liability coverage: Liability coverage is mandatory in most states and covers damages or injuries that you may cause to others in an accident.
- Collision coverage: Collision coverage pays for damages to your vehicle if you are involved in a collision with another vehicle or object.
- Comprehensive coverage: Comprehensive coverage protects your vehicle from damages that are not caused by a collision, such as theft, vandalism, or natural disasters.
- Personal injury protection: Personal injury protection (PIP) covers medical expenses and lost wages for you and your passengers if you are injured in an accident.
- Uninsured/Underinsured motorist coverage: Uninsured/underinsured motorist coverage provides protection if you are involved in an accident with a driver who does not have insurance or does not have enough insurance to cover the damages.
- Roadside assistance: Roadside assistance provides 24/7 emergency assistance if your vehicle breaks down or if you need a tow.
- Rental car reimbursement: Rental car reimbursement covers the cost of a rental car if your vehicle is in the shop for repairs after an accident.
- Pet injury coverage: Pet injury coverage provides coverage for vet bills if your pet is injured in an accident while riding in your vehicle.
Cost Breakdown of Progressive Insurance
The cost of Progressive Insurance varies depending on a number of factors, including the type of coverage you select, your driving record, your location, and the make and model of your vehicle.
Here are some general factors that can affect the cost of Progressive Insurance:
- Age and driving record: Young drivers and those with a poor driving record can expect to pay higher premiums.
- Location: The cost of insurance can vary depending on where you live. Urban areas may have higher rates due to higher rates of accidents and theft.
- Type of vehicle: Expensive vehicles or those that are more likely to be stolen can result in higher premiums.
- Coverage options: The more coverage options you select, the higher your premium will be.
- Deductible: Increasing your deductible can lower your monthly premium, but it will also mean you pay more out-of-pocket in the event of an accident.
- Discounts: Progressive Insurance offers a range of discounts that can help lower your premium, including safe driver discounts, multi-vehicle discounts, and bundling discounts for multiple policies.
States Where Progressive Insurance is Provided
Progressive Insurance is one of the largest car insurance providers in the United States and offers coverage in all 50 states. Here are some of the major states where Progressive Insurance is provided:
- California
- Florida
- Texas
- New York
- Ohio
- Illinois
- Pennsylvania
- Michigan
- Georgia
- North Carolina
While Progressive Insurance is available in all 50 states, the coverage options and pricing may vary depending on your location. Here are the eight steps to find the states where Progressive Insurance is provided:
- Go to the Progressive Insurance website.
- On the homepage, click on the “Get a Quote” button at the top of the page.
- Enter your ZIP code and click “Quote.”
- On the next page, you will be prompted to enter information about yourself and your vehicle. Fill out the form and click “Continue.”
- On the next page, you will see a summary of your coverage options and pricing. Scroll down to the “Coverage Details” section.
- Under “State Minimum Coverage,” you will see a drop-down menu that lists all 50 states. This indicates that Progressive Insurance is available in all 50 states.
- If you want to see the specific coverage options and pricing for your state, click on the “Change” button next to the state name and select your state from the list.
- Once you have selected your state, you will be able to see the specific coverage options and pricing for that state.
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Discounts Available Through Progressive Insurance
Progressive Insurance offers a range of discounts that can help lower your premium. Here are some of the discounts available through Progressive Insurance:
- Safe driver discounts: If you have a clean driving record, you may be eligible for a safe driver discount. This discount can vary depending on your location and driving history.
- Multi-vehicle discounts: If you insure more than one vehicle with Progressive Insurance, you may be eligible for a multi-vehicle discount. This can help you save money on your car insurance premiums.
- Bundling discounts: If you have multiple insurance policies with Progressive Insurance, such as car insurance and home insurance, you may be eligible for a bundling discount.
- Snapshot program: Progressive Insurance offers a usage-based insurance program called Snapshot. This program tracks your driving habits and can offer discounts based on your safe driving behavior.
- Good student discounts: If you are a student with good grades, you may be eligible for a good student discount. This can help you save money on your car insurance premiums.
- Homeowner discounts: If you own a home, you may be eligible for a homeowner discount on your car insurance premiums.
- Continuous insurance discounts: If you have been continuously insured with another car insurance company and switch to Progressive Insurance, you may be eligible for a discount.
Customer Reviews of Progressive Insurance
When it comes to customer reviews of Progressive Insurance, the company has generally positive ratings. Here is an overview of customer reviews of the company:
Strengths:
- Competitive pricing: Many customers report that Progressive Insurance offers competitive pricing for their coverage options.
- Easy online tools: Progressive Insurance has a user-friendly website and mobile app that make it easy to manage your policy and file claims online.
- Good customer service: Progressive Insurance has received high marks for their customer service, with many customers reporting positive experiences with their agents.
Weaknesses:
- Claims processing: Some customers have reported difficulty with the claims process, including delays and unsatisfactory settlements.
- Payment processing: A few customers have reported issues with their payment processing, including unexpected fees and billing errors.
- Coverage options: While Progressive Insurance offers a wide range of coverage options, some customers have reported that their policy did not cover certain types of damage or accidents.
Overall: Progressive Insurance
Progressive Insurance is a well-known car insurance company that offers a variety of coverage options and discounts to help customers save money on their premiums. The company was founded in 1937 and has since grown to become one of the largest car insurance providers in the United States.
Progressive Insurance offers a range of coverage options, including liability, collision, and comprehensive coverage. They also offer additional coverage options like roadside assistance, rental car reimbursement, and gap insurance. The cost of their services varies depending on your location, driving history, and the coverage options you select.
Progressive Insurance is available in all 50 states and offers a range of discounts to help customers save money on their premiums. These discounts include safe driver discounts, multi-vehicle discounts, bundling discounts, and good student discounts.
While Progressive Insurance has generally positive customer reviews, there have been some complaints about their claims processing and coverage options. However, many customers are satisfied with the company’s competitive pricing and easy-to-use online tools.
FlyntRock78
Horrible customer service
Leah_p
The worst
RFK
Get lost Flo
Ace_1
This insurance [REDACTED WORD]
KobuSosho
Random charge after I already paid premium in full
Suegoo
Worst insurance company and customer service.
Joseph02
Roadside assistance- waste of money
as92808
$50 cancellation fee!?!?
agm_
You should get progressive
Fishman
Premium service