Citizens
This Citizens review will cover Citizens ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your locale, enter your ZIP code below.
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Written by
Chris Tepedino |
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Reviewed by
Laura Walker
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UPDATED: Nov 19, 2011
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Citizens Property Insurance Corporation is based in Tallahassee, Florida. The company was founded in conjunction with the state government of Florida, and is run by a board of governors who have been appointed by the current state executive officeholders. Citizens Property Insurance’s mission is to provide property insurance to people in the state of Florida who could not otherwise qualify for insurance coverage.
Due to its connections with the Florida state government, Citizen’s Property Insurance is a tax-exempt, non-profit insurance company. It is run by following a series of values (public service, integrity, respect, courtesy, fairness and responsiveness) and five specific corporate goals, all of which were designed with policy holder in mind. Aptly named, Citizens Property Insurance Corporation offers the following types of insurance coverage:
Table of Contents
Personal Residential Multi-peril
- Homeowners
- Tenant Contents
- Condominium Unit Owners
- Mobile Homeowners
- Mobile Home Tenant Contents
- Dwelling Fire
- Mobile Home Dwelling Fire
Personal Residential Wind-Only
- Homeowners
- Tenant Contents including mobile homes
- Condominium Unit Owner
- Dwelling
- Mobile Homes
- Mobile Home Dwelling
Commercial Residential Multi-peril
- Condominium associations
- Apartment buildings
- Other commercial residential coverage of residences
- Residential buildings of a continuing care retirement community
- Common elements of homeowners associations
- Residential buildings of a homeowners association
Commercial Residential Wind-Only
Commercial Nonresidential Multi-peril
Commercial Nonresidential Wind-Only
Citizens Property Insurance offers discounts for the following reasons only:
- Wind-resistant construction techniques and features. This only applies to the wind portion of each premium, and does not apply to mobile homes.
- Houses that comply with the Florida Building Code of 2001. For specifics on this discount, a Citizens Property Insurance Agent must be contacted.
With only three offices state-wide, in Tallahassee, Jacksonville and Tampa, Citizens Property Insurance Corporation conducts most of their policy-related business over the internet. Their website is set up so that policy holders can view their policies, submit claims and receive payment information with a single log-in. Citizens Property Insurance’s agents and adjusters operate via the website as well. With all of this information available 24/7, their policy holders can receive the information that they need quickly and easily.