Nationwide Insurance Review & Ratings (2024)

Explore our in-depth Nationwide Insurance review, where we cover Nationwide's rating with A.M Best (A+), coverage options, discounts, as well as Nationwide's insurance claim process. Compare Nationwide Insurance quotes to find the most affordable coverage for your needs.

UPDATED: Mar 4, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 4, 2024Fact Checked
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Nationwide Insurance

Average monthly rate for good drivers:

$100

A.M. Best rating:

A+

Complaint level:

Low

Pros

  • Extensive range of insurance products and financial services
  • Longstanding reputation and a history dating back to 1925
  • Nationwide operates in all 50 states and the District of Columbia
  • Positive customer feedback on customer service, ease of use, and competitive rates
  • Multiple discounts available

Cons

  • Some customers have reported issues with billing, claims processing, or customer service
  • Individual experiences may vary, and not all customers may have positive feedback

Final Verdict: Review of Nationwide Insurance

In conclusion, Nationwide Insurance is a well-established insurance company with a long history of providing reliable coverage to customers across the United States.

The company’s mission to provide “protection and retirement strategies for individuals and businesses” aligns with its extensive range of insurance products and services, including auto, home, life, and commercial insurance.

Overall, if you are in the market for insurance coverage, Nationwide is worth considering. However, as with any insurance provider, be sure to do your research, compare quotes from multiple providers, and choose the policy that best fits your needs and budget.

What You Should Know About Nationwide

Address: One West Nationwide Blvd
City: Columbus
State: OH
ZIP Code: 43215
Phone Number: (614) 249-1545
Website: nationwide.com
AM Best Rating: A+
S&P Global Ratings: A+

Moody’s Rating: A1

Nationwide insurance has over 150 billion dollars in issued policies, making them one of the top three insurance companies in the United States. Founded in 1925 in Ohio, Nationwide became a public company in 1996, and includes a full suite of financial planning and insurance lines.

Welcome to our comprehensive Nationwide Insurance review, where we will delve into the key topics surrounding Nationwide Insurance, one of the leading insurance providers in the market, including coverage options, discounts, customer reviews, and more. Whether you’re looking for auto, home, or life insurance, we’ve got you covered.

Here are some interesting attributes of the company:

  • Nationwide Insurance has been providing coverage for over 90 years, making it one of the oldest and most established car insurance companies in the industry.
  • The company offers a variety of insurance products, including auto, home, and life insurance, making it a one-stop shop for all your insurance needs.
  • Nationwide Insurance is known for its commitment to customer satisfaction, with a mission to protect people, businesses, and futures with extraordinary care.

To ensure you make the best insurance decision, we encourage you to enter your ZIP code and compare rates from top insurance providers. Don’t miss out on the opportunity to secure reliable coverage at the most competitive rates. Enter your ZIP code now and protect what matters most to you with Nationwide Insurance.

Nationwide Insurance History and Mission

Nationwide Insurance was founded in 1925 as the Farm Bureau Mutual Automobile Insurance Company. The company’s original mission was to provide affordable auto insurance to farmers in Ohio.

Over time, the company expanded its offerings and changed its name to Nationwide Insurance in 1955 to reflect its growing presence across the United States.

Nationwide’s mission is to protect people, businesses, and futures with extraordinary care. The company aims to provide reliable coverage to its customers while prioritizing their satisfaction.

In addition to its commitment to customer satisfaction, Nationwide is also dedicated to giving back to its community. The company has a foundation that supports charitable organizations and initiatives focused on improving the lives of people across the United States.

Nationwide Insurance Coverage Options

Nationwide Insurance offers a range of insurance products and services to meet the needs of drivers, homeowners, and families. Here’s an overview of the main products and services offered by Nationwide:

  • Auto insurance: Nationwide’s auto insurance policies provide coverage for liability, collision, and comprehensive damages, as well as roadside assistance. You can customize your policy to fit your needs by adding optional coverages like rental car reimbursement, gap insurance, and accident forgiveness.

Read more: Best Business Insurance for Car Rental Services

  • Home insurance: Nationwide offers homeowners insurance policies that provide coverage for your dwelling, personal property, and liability. You can also add optional coverages like flood insurance, earthquake insurance, and identity theft protection to your policy.
  • Life insurance: Nationwide provides life insurance policies that can help protect your family’s financial future in the event of your death. You can choose from term life, whole life, and universal life insurance policies, depending on your needs.
  • Pet insurance: Nationwide also offers pet insurance policies that provide coverage for your furry friend’s medical expenses, including accidents and illnesses. You can choose from various coverage levels and deductible options to find a policy that fits your budget and your pet’s needs.

In addition to these main products, Nationwide also offers various other insurance products and services, including:

  • Business insurance: Nationwide provides commercial insurance policies for small and large businesses, including liability, property, and workers’ compensation insurance.
  • Specialty insurance: Nationwide offers insurance policies for specialty vehicles like boats, motorcycles, and RVs, as well as insurance policies for events and weddings.
  • Retirement planning: Nationwide also provides retirement planning services, including annuities and mutual funds, to help you plan for your financial future.

Overall, Nationwide Insurance aims to provide a wide range of insurance products and services to help individuals and businesses protect their assets and plan for their futures.

States Where Nationwide Insurance Offers Coverage

Nationwide Insurance operates in all 50 states of the United States, as well as in the District of Columbia. This means that regardless of where you live, you should be able to purchase insurance coverage from Nationwide. However, the availability of specific products and services may vary by state.

It’s worth noting that while Nationwide operates in all states, the company may have more or fewer customers in certain regions.

Depending on where you live, you may be able to find more local or regional insurance companies that offer coverage at competitive rates.

It’s always a good idea to compare quotes from multiple insurance providers to ensure you’re getting the best possible coverage for your needs at a price that fits your budget.

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Nationwide Insurance Rates Breakdown

The cost of insurance through Nationwide will vary depending on a variety of factors, including your age, driving record, location, and the specific type and level of coverage you need.

However, in general, Nationwide is known for offering competitive rates and discounts that can help customers save money on their insurance premiums.

It’s worth noting that while affordability is important, it shouldn’t be the only factor you consider when choosing an insurance provider.

You should also consider the level of coverage you need, the quality of customer service, and the reputation of the company before making a decision.

Nationwide Discounts Available

Nationwide car insurance discounts encompass a diverse range of offerings aimed at aiding customers in reducing their insurance premiums, providing a multitude of ways to save money. Here are some of the most common discounts offered by the company:

  • Multi-policy discount: If you have multiple insurance policies with Nationwide, such as auto and home insurance, you may be eligible for a discount on your premiums.
  • Safe driver discount: If you have a good driving record with no accidents or violations, you may be eligible for a safe driver discount.
  • Accident-free discount: If you have been with Nationwide for a certain amount of time and have not had any accidents or violations, you may be eligible for an accident-free discount.
  • Good student discount: If you are a student under the age of 25 and maintain a certain GPA, you may be eligible for a good student discount.
  • Anti-theft discount: If your vehicle has anti-theft features installed, such as an alarm system or GPS tracking, you may be eligible for an anti-theft discount.
  • Defensive driving discount: If you have completed a defensive driving course, you may be eligible for a discount on your auto insurance premiums.
  • Home safety discount: If you have certain safety features installed in your home, such as smoke detectors or a security system, you may be eligible for a discount on your homeowner’s insurance premiums.

It’s important to note that not all discounts are available in all states or for all types of insurance policies. Additionally, the specific eligibility requirements and discount amounts may vary by state and by the policy.

Nationwide Insurance Claims: A Seamless Path to Resolution

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Nationwide Insurance offers multiple convenient options for filing a claim, ensuring that customers can choose the method that suits them best. Policyholders can file a claim through their online accounts on the Nationwide website, over the phone by contacting the company’s dedicated claims hotline, or even through mobile apps available for smartphones and tablets.

This flexibility in the claims reporting process is designed to make it as hassle-free as possible for customers during what can often be a stressful time.

Average Claim Processing Time

The efficiency of an insurance company’s claims processing is a crucial factor for policyholders. Nationwide Insurance is known for its relatively prompt claims processing. The company aims to streamline the process and provide quick resolutions to claims.

The specific processing time may vary depending on the complexity of the claim, but Nationwide’s commitment to efficiency helps ensure that policyholders can receive the assistance they need promptly.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable when evaluating an insurance provider’s performance in handling claims. Nationwide Insurance has generally received positive feedback from customers regarding the resolution of their claims and the payout process.

Many customers have expressed satisfaction with the company’s responsiveness and fairness in settling claims. However, as with any insurance provider, individual experiences may vary, so it’s advisable for potential policyholders to consider reviews and feedback from multiple sources before making a decision.

Innovative Solutions: Nationwide Insurance’s Digital Tools and Resources

Mobile App Features and Functionality

Nationwide Insurance offers a user-friendly mobile app that provides policyholders with a range of useful features and functionalities. Through the app, customers can easily access their policies, view and pay bills, file claims, and track the progress of existing claims.

The app also includes features such as roadside assistance requests and tools to find local repair shops. Nationwide’s mobile app is designed to enhance the overall customer experience and make managing insurance policies more convenient.

Online Account Management Capabilities

Nationwide Insurance provides policyholders with robust online account management capabilities through its website. Customers can log in to their accounts to review policy details, make updates, and access important documents.

Online account management also allows for seamless policy renewals and the ability to request changes to coverage, ensuring that policyholders have easy access to their insurance information and the ability to make necessary adjustments.

Digital Tools and Resources

In addition to its mobile app and online account management, Nationwide offers a range of digital tools and resources to assist policyholders. These may include educational resources, calculators to estimate insurance needs, and access to informative articles and guides.

These digital resources are designed to help customers make informed decisions about their insurance coverage and better understand their policies.

How Nationwide Ranks Among Providers

Nationwide Insurance stands as one of the prominent insurance providers in the United States, offering a comprehensive range of insurance products and financial services. As a leader in the industry, Nationwide has amassed a substantial customer base and a significant market presence.

However, in the competitive landscape of insurance, several companies vie for the attention of consumers with comparable offerings. Here are some of Nationwide’s main competitors, shedding light on how they stack up against Nationwide:

  • State Farm: State Farm, another insurance giant, competes with Nationwide due to its extensive range of insurance products, including auto, home, life, and more. With a vast network of agents and a longstanding reputation, State Farm is a formidable competitor.
  • Allstate: Allstate is a direct competitor to Nationwide, offering a range of insurance products and financial services. With a strong focus on customer service and innovative digital tools, Allstate competes for market share in the same spaces as Nationwide.
  • Geico: Geico, known for its competitive auto insurance rates and online-focused approach, poses a threat to Nationwide, particularly in the auto insurance sector. Geico’s digital prowess and straightforward pricing appeal to a wide customer base.
  • Progressive: Progressive competes with Nationwide, especially in the auto insurance market. With a focus on providing competitive rates and a user-friendly online experience, Progressive appeals to a similar demographic of customers.
  • Farmers Insurance: Farmers Insurance, with its diverse range of insurance products and personalized approach, competes with Nationwide across multiple lines. Both companies aim to provide comprehensive coverage to individuals and businesses.

In the highly competitive insurance industry, Nationwide faces stiff competition from well-established players such as State Farm, Allstate, Geico, Progressive, and Farmers Insurance. Each competitor brings its unique strengths, whether in terms of extensive agent networks, digital innovation, or competitive pricing.

As consumers evaluate their insurance options, comparing the offerings, customer experiences, and rates from these competitors becomes crucial in making an informed decision.

Customer Feedback for Nationwide Insurance

Nationwide Insurance has received generally positive reviews from its customers, with many customers praising the company’s customer service, ease of use, and competitive rates. Here is a summary of some of the most common comments from customer reviews:

  • Customer service: Many customers report positive experiences with Nationwide’s customer service, praising the company’s helpful and responsive representatives.
  • Claims handling: Customers generally report that Nationwide handles claims fairly and efficiently, with few complaints about delays or denials.
  • Affordability: Many customers appreciate the competitive rates offered by Nationwide, and report that the company’s discounts and bundling options helped them save money on their insurance premiums.
  • User-friendly website: Several customers have praised the company’s website and mobile app, saying that they are easy to use and navigate.
  • Local agents: Some customers appreciate the fact that Nationwide has local agents available to help with insurance questions and concerns.

Some customers have reported issues with billing, claims processing, or customer service, and have expressed frustration with the company’s policies or procedures.

As with any insurance provider, it’s important to do your research and compare quotes from multiple providers before making a decision.

Frequently Asked Questions

What is Nationwide Insurance?

Nationwide Insurance is a large insurance company based in Columbus, Ohio. The company offers a wide range of insurance products including auto, home, and life insurance, as well as retirement and investment services.

What types of insurance does Nationwide offer?

Nationwide offers a variety of insurance products including auto, home, renters, life, pet, and travel insurance.

How can I get a quote from Nationwide?

You can get a quote from Nationwide by visiting their website, calling their toll-free number, or contacting a local agent.

How is Nationwide rated by customers?

Nationwide has a rating of 4.1 out of 5 stars on Trustpilot, based on over 3,000 customer reviews. The company has an A+ rating from the Better Business Bureau.

Does Nationwide offer discounts?

Yes, Nationwide offers a variety of discounts including multi-policy, safe driver, good student, and accident-free discounts.

Does Nationwide offer roadside assistance?

Yes, Nationwide offers roadside assistance as an add-on to their auto insurance policies.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Nationwide

4.02 (3,019 reviews)
1
December 7, 2021

brycelefevre

Long phone wait times

Had to call in a few times now for the same auto claim. The first time was nearly 1.5 hours before anyone picked up. Today I have been waiting over 2 hours for an answer and still nothing. Nationwide should learn to take care of their customers and answer the phones so they can provide the service they are being paid to provide!
5
January 16, 2021

Wareagle256205

Is Nationwide REALLY on your side?

Happy with Nationwide so far. Premiums are not too shabby. The agent and customer service has been more than helpful. This is good after having horrible experience with another provider.
5
January 16, 2021

Danielle202

Best Insurance Company

its best insurance company for me. i like this company. this companies policy suit every person. so anyone like it.
5
January 5, 2021

Purple1992_

Great service and worth the money

I enjoyed their service and think that they really do put their customer first by accommodating them as much possible
4
December 24, 2020

Lawanda

Delighted to have auto insurance and roadside assistance.

It was wintertime and I wasn't thinking clearly. I started my car to let it warm up and locked my keys inside. I had to go to a neighbor's house and call for a lock out. I had to wait at my neighbors until they came, but had to keep an eye on my car at the same time. I was so happy to have insurance to cover this experience. It could have been a lot worse. They were there within 30 minutes or so.
5
December 22, 2020

Anna5N

Nationwide is the best

They have fantastic rates and good quality coverage for the price. The staff are very knowledgeable and always help me with my auto insurance needs.
5
December 15, 2020

Jencorbin

Nationwide really is on your side

I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discoun...
I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discount. I have no plan switching insurance providers anytime soon because I am so satisfied.
4
November 26, 2020

Adelbert

In Nationwide I Trust

My experience with nationwide is really fascinating. They vaule their customers very much. They care about their customers. Their service is up to the mark. I am really happy to be with them.
2
October 21, 2020

RD2371

Misleading adice

I was quoted 1 price but every time interest rate went up so did my payment and I got to where I come afford payment
5
October 21, 2020

JealousGull

Staying with another 10+ years

I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out...
I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out and had a tow truck on the way arriving in 15 minutes. I also like my yearly calendar!
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