Farmers Insurance Review & Ratings (2024)

Headquartered in California, Farmers Insurance has been a trusted insurance provider since 1928, offering a range of insurance products in all 50 U.S. states. Farmers insurance rates start from $173 per month while Farmers Insurance rating from A.M. Best is Excellent (A). Gain valuable insights with our comprehensive Farmers Insurance review.

UPDATED: Mar 4, 2024Fact Checked

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

UPDATED: Mar 4, 2024

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 4, 2024Fact Checked
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Farmers Insurance

Average monthly rate for good drivers:

$139

A.M. Best rating:

A (Excellent)

Complaint level:

Med

Pros

  • Wide Range of Products: Offers a comprehensive portfolio of insurance products, including auto, home, life, renters, business, and more.
  • Nationwide Coverage: Operates in all 50 states and the District of Columbia, providing widespread accessibility to customers.
  • Discounts and Savings: Provides various discounts, such as safe driver, multi-policy, and home safety discounts, helping customers save on premiums.
  • Technological Advancements: Embraces technology with a mobile app and online account management for convenient policy management.
  • Efficient Claims Handling: Multiple channels for filing claims, with a commitment to streamlined and prompt claim processing.

Cons

  • Mixed Customer Reviews: Customer reviews are mixed, indicating varying experiences with the company’s services.
  • Customer Satisfaction Discrepancies: While some customers praise the company’s financial strength and rates, others express dissatisfaction with the customer experience.
  • Limited Information on Financial Strength: The article does not provide specific details on Farmers Insurance’s financial strength, an important factor for potential customers.
  • Competitive Market: Faces strong competition from well-established competitors such as State Farm, Allstate, GEICO, Progressive, and Nationwide.
  • Complaints About Premium Costs: Customer feedback may suggest concerns about the cost of insurance, emphasizing the need for individuals to compare quotes.

Final Verdict: Review of Farmers Insurance

In conclusion, Farmers Insurance is a well-established insurance company with a long history and a broad range of insurance products and services.

The company is available in all 50 states and the District of Columbia and offers a variety of discounts to help customers save money on their insurance premiums. While customer reviews are mixed, the company is generally well-regarded for its financial strength and competitive rates.

However, like any insurance company, the customer experience can vary depending on a variety of factors, including the customer’s location and personal experience with the company.

What You Should Know About farmers insurance group

Farmers Insurance Company was founded in 1928 as an insurer of privately owned automobiles. Today, the company employs more than 18,000 people, not including hundreds of independent agents. They are the third largest writer of auto insurance policies in the country, with more than 15 million policies currently in force.

Welcome to our comprehensive Farmers Insurance Review & Ratings article. In this informative piece, we delve into the key aspects of Farmers Insurance and provide unbiased insights to help you make informed decisions about your coverage.

We discuss topics such as auto insurance, home insurance, customer service, claims process, and more. Our goal is to equip you with the knowledge necessary to assess the strengths and considerations of choosing Farmers Insurance.

To ensure that you find the best insurance rates and policies available in your area, we encourage you to take the next step. Simply enter your zip code below and gain access to a platform that allows you to compare rates from top insurance providers. This easy-to-use tool empowers you to make an apples-to-apples comparison, ensuring that you secure the coverage that aligns with your specific needs and budget.

History of Farmers Insurance

Farmers Insurance was founded in 1928 by John C. Tyler and Thomas E. Leavey, who saw a need for affordable insurance options for farmers in rural areas.

At the time, many insurance companies were reluctant to provide coverage to farmers because they were considered to be high-risk customers.

Tyler and Leavey saw an opportunity to provide a valuable service to these customers and founded Farmers Insurance Exchange to offer affordable and reliable coverage to farmers in California.

Mission of Farmers Insurance

Farmers Insurance’s mission is to help its customers “get smarter about insurance” by providing them with the knowledge and tools they need to make informed decisions about their coverage.

The company believes that insurance is an important part of financial planning and that customers should have access to a wide range of coverage options and expert advice to help them protect their assets and achieve their financial goals.

Farmers Insurance’s commitment to customer education and empowerment is reflected in its tagline: “We Know From Experience.”

The company has a wealth of experience in the insurance industry and is dedicated to sharing that knowledge with its customers to help them make informed decisions about their coverage.

farmers insurance group Insurance Coverage Options

Farmers Insurance offers a range of insurance products and services to customers in all 50 states. Their main products include:

  • Car insuranceFarmers Insurance offers a range of auto insurance coverage options, including liability, collision, and comprehensive coverage. They also offer optional add-ons like roadside assistance and rental car coverage.
  • Home insurance: Farmers Insurance offers home insurance to protect customers’ homes and personal belongings from damage or loss. Their coverage options include dwelling coverage, personal property coverage, and liability coverage.
  • Life insurance: Farmers Insurance offers a variety of life insurance policies to help customers protect their families and loved ones in the event of their untimely death. Their life insurance options include term life insurance, whole life insurance, and universal life insurance.
  • Business insurance: Farmers Insurance offers a range of business insurance products, including liability insurance, property insurance, and workers’ compensation insurance. They also offer specialized coverage options for specific industries, like restaurants and contractors.

In addition to these main products, Farmers Insurance also offers a variety of other insurance and financial services, including:

  • Renters insurance: Farmers Insurance offers renters insurance to protect customers’ personal belongings when they are renting a home or apartment.
  • Pet insurance: Farmers Insurance offers pet insurance to help cover the cost of veterinary care for customers’ pets.
  • Umbrella insurance: Farmers Insurance offers umbrella insurance to provide additional liability coverage beyond the limits of customers’ other insurance policies.
  • Mutual funds and annuities: Farmers Insurance offers a range of investment products, including mutual funds and annuities, to help customers achieve their financial goals.

Farmers Insurance has a network of over 48,000 exclusive and independent agents to help customers find the right coverage options for their needs.

States Where Farmers Insurance Is Offered

Read more: North Carolina Car Insurance Discounts

Farmers Insurance offers insurance products and services in 50 states across the United States, as well as the District of Columbia. The company has a network of more than 48,000 agents and employs over 21,000 people. Farmers Insurance operates in the following states:

Read more: Utah Car Insurance Discounts

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Read more: Delaware Car Insurance Discounts

It’s important to note that the availability and cost of insurance products and services can vary depending on the customer’s location and other factors.

Read more: Connecticut Car Insurance Discounts

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farmers insurance group Insurance Rates Breakdown

The cost of insurance from Farmers Insurance varies depending on a variety of factors, including the type of coverage, the level of coverage, the customer’s location, driving record, age, and other factors. The cost of auto insurance from Farmers Insurance depends on a variety of factors, including the customer’s age, driving history, and the type of car they drive.

Farmers car insurance discounts can help customers save money on their auto insurance premiums, including safe driver discounts, multi-car discounts, and discounts for customers who bundle their auto insurance with other types of coverage.

To get an accurate quote for insurance from Farmers Insurance, customers can contact a local agent or visit the company’s website to use their online quote tool. It’s important to note that the cost of insurance can vary widely from customer to customer, so it’s important to compare multiple quotes from different insurance providers to find the best coverage at the best price.

farmers insurance group Discounts Available

Farmers Insurance offers a variety of discounts to help customers save money on their insurance premiums. Here are some of the available discounts:

  • Multi-policy discount: Customers who bundle multiple types of insurance from Farmers, such as auto insurance and home insurance, can qualify for a multi-policy discount.
  • Safe driver discount: Customers who maintain a clean driving record for a certain period can qualify for a safe driver discount.
  • Good student discount: Students who maintain a high GPA in school can qualify for a good student discount.
  • Home renovation discount: Customers who renovate or upgrade their homes can qualify for a discount on their home insurance premiums.
  • Affinity group discount: Customers who belong to certain organizations, such as professional associations or alumni groups, can qualify for an affinity group discount.
  • Multi-car discount: Customers who insure multiple vehicles with Farmers Insurance can qualify for a multi-car discount.
  • Early shopping discount: Customers who get a quote from Farmers Insurance before their current policy expires can qualify for an early shopping discount.
  • Signal discount: Customers who enroll in the Signal program and use the Signal app to track their driving habits can qualify for a discount on their auto insurance premiums.

Efficient Claims Handling at Farmers Insurance

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Farmers Insurance provides multiple channels for policyholders to file insurance claims, ensuring convenience and accessibility. Customers can file claims through various methods, including online, over the phone, and through mobile apps. This flexibility allows individuals to choose the method that suits their preferences and circumstances best.

Average Claim Processing Time

One crucial aspect of evaluating an insurance company is its claim processing efficiency. Farmers Insurance aims to provide a streamlined claims process to minimize disruptions for policyholders. The average claim processing time may vary depending on the complexity of the claim, but the company strives to handle claims promptly to assist customers during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable source of insights into an insurance company’s performance. Farmer’s Insurance reviews and ratings from policyholders can provide essential information about the company’s claim resolutions and payouts. Positive feedback regarding fair and timely claim settlements is indicative of the insurer’s commitment to customer satisfaction.

Farmers Insurance’s Technological Advancements

Mobile App Features and Functionality

Farmers Insurance offers a mobile app designed to enhance the customer experience. The app provides policyholders with convenient features and functionalities, such as the ability to manage their policies, file claims, access important documents, and even request roadside assistance. Mobile app users can enjoy the convenience of insurance management at their fingertips.

Online Account Management Capabilities

Policyholders can also take advantage of Farmers Insurance’s online account management capabilities. Through a secure online portal, customers can access and manage their policies, review billing information, make payments, and explore various self-service options.

This digital convenience simplifies the insurance management process and empowers customers to stay in control of their coverage.

Digital Tools and Resources

Farmers Insurance recognizes the importance of digital tools and resources in helping customers make informed decisions about their coverage. The company offers a range of online resources, including educational materials, FAQs, and interactive tools, to provide policyholders with the knowledge and information they need to navigate the insurance landscape effectively.

These digital resources contribute to Farmers Insurance’s mission of helping customers “get smarter about insurance.”

How farmers insurance group Ranks Among Providers

In the highly competitive landscape of insurance providers in the United States, Farmers Insurance stands as a well-established company with a history dating back to 1928. Offering a broad spectrum of insurance products and services, Farmers Insurance caters to customers nationwide. To provide a comprehensive understanding of its position in the market, let’s delve into a discussion about its main competitors.

  • State Farm: State Farm, one of the largest and most recognizable names in the insurance industry, is a formidable competitor for Farmers Insurance. Founded in 1922, State Farm boasts a wide range of insurance offerings, including auto, home, life, and more.
  • Allstate: Another major player in the insurance sector, Allstate, poses a significant challenge to Farmers Insurance. With a history dating back to 1931, Allstate has built a reputation for its diverse insurance products, including auto, home, life, and business coverage.
  • Geico: As a direct-to-consumer insurance provider, Geico has disrupted the traditional insurance model. Established in 1936, Geico has gained popularity for its humorous advertising campaigns and a straightforward approach to insurance.
  • Progressive: Progressive Insurance, founded in 1937, is renowned for its innovative approach to auto insurance. With a focus on providing competitive rates, unique coverage options, and a user-friendly online platform, Progressive has carved out a significant market share.
  • Nationwide: Nationwide, established in 1926, operates as a mutual insurance company, distinguishing itself from many competitors. Offering a wide array of insurance products, including auto, home, and pet insurance, Nationwide emphasizes its mutual structure as a testament to prioritizing the needs of its policyholders.

In a marketplace marked by diversity and customer preferences, Farmers Insurance competes with these industry giants. Each competitor brings its unique strengths, whether it be State Farm’s extensive agent network, Allstate’s commitment to customer satisfaction, Geico’s direct-to-consumer model, Progressive’s innovation in auto insurance, or Nationwide’s mutual structure.

Understanding the dynamics of these competitors is crucial for individuals seeking insurance coverage tailored to their specific needs and preferences.

Customer Feedback for Farmers Insurance

Customer reviews of Farmers Insurance can vary depending on a variety of factors, including the customer’s location, the specific agent or representative they work with, and their personal experience with the company.

However, here is a general summary of the customer reviews for Farmers Insurance:

  • Financial strength: Farmers Insurance is generally well-regarded for its financial strength, which is an important consideration when choosing an insurance company.
  • Claims process: Some customers have reported issues with the claims process, including long wait times and difficulty getting claims resolved.
  • Customer service: Opinions on Farmers Insurance’s customer service are mixed, with some customers reporting positive experiences and others reporting frustration with long wait times and unhelpful representatives.
  • Pricing: Opinions on Farmers Insurance’s pricing are mixed, with some customers reporting that the company’s rates are competitive and others reporting that they are more expensive than other insurance providers.

Overall, it’s important to consider a variety of factors when choosing an insurance provider, including the company’s financial strength, customer service, claims process, and pricing.

Frequently Asked Questions

What is Farmers Insurance?

Farmers Insurance is a leading provider of insurance products and services in the United States. They offer a wide range of insurance options, including auto, home, life, renters, business, and more.

How is Farmers Insurance rated?

Farmers Insurance has a strong financial rating from independent rating agencies such as A.M. Best, which rates insurance companies based on their financial stability and ability to pay claims.

What types of insurance does Farmers Insurance offer?

Farmers Insurance offers a variety of insurance products, including auto, home, life, renters, business, motorcycle, recreational, pet, and umbrella insurance.

How can I get a quote from Farmers Insurance?

You can get a quote from Farmers Insurance by visiting their website or contacting a local agent. You’ll need to provide some basic information about yourself and the type of insurance you’re interested in.

What discounts does Farmers Insurance offer?

Farmers Insurance offers a variety of discounts to help customers save on their insurance premiums. Some of the most common discounts include safe driver, multi-policy, home safety, and good student discounts.

How do I file a claim with Farmers Insurance?

You can file a claim with Farmers Insurance by contacting your local agent or calling their claims department directly. They also offer a mobile app that allows customers to file claims and track their progress.

Does Farmers Insurance offer roadside assistance?

Yes, Farmers Insurance offers roadside assistance as an optional add-on to their auto insurance policies. This coverage provides assistance if your vehicle breaks down or you get locked out, among other things.

Can I manage my Farmers Insurance policy online?

Yes, Farmers Insurance offers an online portal where customers can manage their policies, view their billing information, make payments, and more

How do I contact Farmers Insurance customer service?

You can contact Farmers Insurance customer service by phone, email, or live chat. They also have a customer service portal on their website where you can find answers to common questions and access other resources.

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Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for farmers insurance group

3.99 (2,902 reviews)
1
February 15, 2024

Traci26

Unhappy after buy out

They took over/bought out Met Life which had my policy prior, I'd signed up for the Met Life policy because of the discount offered because of my work. I was happy with Met Life and since it switched to Farmers it's been a pain to deal with them, especially on the billing side of things. The thing that made me switch is that when I tried to make a payment the website (which was always horrible and difficult to navigate) was working so I couldn't ...
They took over/bought out Met Life which had my policy prior, I'd signed up for the Met Life policy because of the discount offered because of my work. I was happy with Met Life and since it switched to Farmers it's been a pain to deal with them, especially on the billing side of things. The thing that made me switch is that when I tried to make a payment the website (which was always horrible and difficult to navigate) was working so I couldn't make a payment. I planned to check it the next day and make a payment but I got busy and it slipped my mind, they sent a policy cancellation notice, but I didn't get it in the mail until after the cancellation date. When I called customer service the person was rude and unhelpful so I decided to use it as an excuse to change.
5
June 28, 2023

Buckeye_in_FL

2 Claims/2 Repairs & no hassles

We've had auto insurance with FIG for nearly 2 years and have had 2 claims during that period, one on each of our vehicles. Our daughter was using the SUV to attend graduate school in another state when another student clipped the left rear cover and quarter. Her insurance company failed to deal directly with our daughter and consequently, we were inundated with calls and mailings. We reported the claim to FIG and they contacted our daughter, set...
We've had auto insurance with FIG for nearly 2 years and have had 2 claims during that period, one on each of our vehicles. Our daughter was using the SUV to attend graduate school in another state when another student clipped the left rear cover and quarter. Her insurance company failed to deal directly with our daughter and consequently, we were inundated with calls and mailings. We reported the claim to FIG and they contacted our daughter, set up a DRP & rental for her. They took care of everything including subrogation. They did the same for our second vehicle when a truck shredded a tire in front of us, damaging the front cover. Dropped at the DRP and 3 days later we had it back, good as new. Thank you Farmers & The Harrod Agency for taking care of us.
1
May 19, 2021

Mickey_L

Farmers agent poor customer service

Despite my belief that I had a “local guy” I found that Farmers insurance agents have little interest in responding to current customers. I presume they are busy on sales calls. Despite the fact that I was a Farmers customer for 30+ years, I was unable to get my agent to return my calls on MULTIPLE occasions. When I ultimately gave up and cancelled my policy, it took three different forms of communication to get that done and only AFTER Farme...
Despite my belief that I had a “local guy” I found that Farmers insurance agents have little interest in responding to current customers. I presume they are busy on sales calls. Despite the fact that I was a Farmers customer for 30+ years, I was unable to get my agent to return my calls on MULTIPLE occasions. When I ultimately gave up and cancelled my policy, it took three different forms of communication to get that done and only AFTER Farmers advised they would be auto-charging my credit card for a policy cancelled 6 weeks prior. Stay away. You’re not getting anything ‘extra’ from having a local agent. You’re only being charged more.
4
January 16, 2021

slou117

Decent insurance coverage

They covered damage repairs to my car fairly easily although my rates increased significantly. Also, there were some issue with the rep handling my case not being responsive, but the issue was escalated and the person who stepped in was very helpful.
4
January 12, 2021

Mamasanders

Farmers Insurance - Consistently Reliable

I have had a very positive experience with Farmers for both my home and auto insurance. I can always reach my agent, and when I had a concern about an auto claim, I dialed an 800 number and they were incredibly nice and helpful.
4
January 8, 2021

emmahenry

Best Insurance company ever

I like this insurance company. I gathered a good experience from this company. Thanks for being with us.
1
January 5, 2021

treppers

Worst insurance company i've ever dealt with in my life!

I was involved in a wreck that caused significant damage to the side and front of my vehicle. I was not at fault, I was hit on the side traveling on the freeway. I was going straight and not making any changes in my direction. The other driver lost control and smacked into me, causing me to completely spin 4 times. There was damage caused to the front of the vehicle by road debri. When trying to get the front of the vehicle fixed, the adjuster ca...
I was involved in a wreck that caused significant damage to the side and front of my vehicle. I was not at fault, I was hit on the side traveling on the freeway. I was going straight and not making any changes in my direction. The other driver lost control and smacked into me, causing me to completely spin 4 times. There was damage caused to the front of the vehicle by road debri. When trying to get the front of the vehicle fixed, the adjuster called me a liar and said the damage was pre-existing. This is the worst company I have ever dealt with and I will never go back.
5
December 9, 2020

Tywko

Best insurance company

Great company and great people are working there. I think no one can beat their service and price now.
5
December 1, 2020

samw2

the best

A great company and the speed of the response of its customers is wonderful when the accident occurs. I thank them for their great work and the reliability of their wonderful service.
4
November 26, 2020

E92ghost

Farmers, all in one

The company is a well renowned company which has built its way up to where it is now the prices are a bit high but it’s worth it
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