Commercial Union Insurance Review & Ratings (2025)

Commercial Union Insurance is a top provider of insurance services, offering a wide range of coverage options to meet the needs of its customers. From auto insurance to home insurance, and business insurance, Commercial Union Insurance provides comprehensive and affordable coverage to help protect what matters most. With its commitment to customer satisfaction, the company has established a strong reputation in the industry, and is well-regarded by its customers. While some customers have reported challenges with the company’s claims process and limited coverage options in certain states, the majority of reviews are positive, praising the company’s quality service and affordable pricing. For those looking for quality insurance coverage at a fair price, Commercial Union Insurance is an excellent choice.

What You Should Know About Commercial Union Insurance

Welcome to our comprehensive guide on Commercial Union Insurance and how it can protect your business. In this article, we will delve into the key topics related to commercial insurance coverage, such as property protection, liability insurance, workers’ compensation, and professional indemnity. We understand the importance of safeguarding your business assets and mitigating risks, which is why Commercial Union Insurance offers tailored solutions designed to meet your unique needs. Whether you’re a small start-up or a large corporation, our experienced team is here to provide reliable and comprehensive coverage that ensures peace of mind. Highlights:

• Over 200 years of experience
• Comprehensive insurance services
• Affordable rates and discounts available

To find the best insurance rates for your business, simply enter your zip code below and compare quotes from top-rated providers. Don’t wait any longer, protect your business today with Commercial Union Insurance.

Commercial Union Insurance History and Mission

Commercial Union Insurance is one of the oldest insurance companies in the world, established in 1797. The company has a long and rich history that is marked by innovation, stability, and a commitment to meeting the needs of its customers. The mission of Commercial Union Insurance is to provide quality insurance services that meet the needs of its customers and help them secure their future. The company’s focus is on providing insurance coverage that is comprehensive, affordable, and tailored to meet the individual needs of its customers. In addition to its commitment to providing quality insurance services, Commercial Union Insurance is also dedicated to giving back to the communities it serves. The company is involved in a number of philanthropic initiatives and works to make a positive impact on the world by supporting local communities and charitable organizations. Throughout its long history, Commercial Union Insurance has been a leader in the insurance industry, and its commitment to quality, affordability, and customer satisfaction continues to this day. Whether you’re looking for insurance coverage for your home, car, or business, Commercial Union Insurance is a trusted and reliable choice.

Commercial Union Insurance Coverage Options

Commercial Union Insurance offers a wide range of insurance products and services designed to meet the needs of its customers. Some of the main coverage options offered by the company include:

• Auto insurance: Commercial Union Insurance offers a variety of auto insurance options, including liability coverage, collision coverage, comprehensive coverage, and more. Customers can choose from a variety of insurance packages to find the coverage that best meets their needs and budget.
• Home insurance: Commercial Union Insurance also offers home insurance coverage, including coverage for your home, personal property, and liability. The company’s home insurance policies can be customized to meet your specific needs, and you can choose from a variety of coverage options to ensure that your home is fully protected.
• Business insurance: Commercial Union Insurance offers a range of business insurance options, including liability coverage, property coverage, workers’ compensation coverage, and more.

Areas Where Commercial Union Insurance Is Offered

Commercial Union Insurance is a regional insurance provider that operates in select states across the country. Currently, the company offers its insurance services in the following states:

• Massachusetts
• New Hampshire
• Rhode Island

If you’re looking for Commercial Union Insurance in your area, there are a few different ways you can find a local office or representative.

• Visit the company’s website: On the Commercial Union Insurance website, you can find a directory of local offices and agents. Simply enter your zip code or city and state to find the nearest office to your location.
• Use an online directory: Several online directories list insurance providers by state, including Commercial Union Insurance. Simply search for “Commercial Union Insurance” and your state to find a local representative.
• Contact the company directly: You can call Commercial Union Insurance at its toll-free customer service number to speak with a representative and ask about local office locations.

Commercial Union Insurance Rates Breakdown

The cost of coverage from Commercial Union Insurance varies depending on several factors, including the type of insurance you need, your driving record, the make and model of your vehicle, and your location. Some common factors that can affect the cost of your insurance coverage include:

• Type of coverage: The type of insurance coverage you choose, such as liability, collision, or comprehensive, can impact the cost of your policy.
• Coverage limits: The amount of coverage you choose for each type of coverage can also impact the cost of your policy.
• Deductibles: The amount you choose for your deductibles, which is the amount you pay out of pocket before your insurance coverage kicks in, can also affect the cost of your policy.
• Driving record: Your driving record, including any traffic violations or accidents, can impact the cost of your insurance coverage.
• Vehicle makes and model: The make and model of your vehicle can also affect the cost of your insurance coverage.

Commercial Union Insurance offers competitive pricing and a variety of discounts, including safe driver discounts, multi-policy discounts, and more.

Commercial Union Insurance Discounts Available

Commercial Union Insurance offers a variety of discounts to help make its insurance services more affordable for its customers. Some of the discounts available include:

• Safe driver discount: If you have a safe driving record, you may be eligible for a discount on your auto insurance coverage.
• Multiple policy discount: If you have multiple insurance policies with Commercial Union Insurance, you may be eligible for a discount on your overall insurance premium.
• Home security discount: If you have a home security system installed, you may be eligible for a discount on your home insurance coverage.
• Early bird discount: If you purchase your insurance coverage early, you may be eligible for a discount on your insurance premium.

In order to qualify for these discounts, you’ll need to meet certain eligibility requirements. The specific requirements will vary depending on the discount you’re interested in, so be sure to speak with a Commercial Union Insurance representative to learn more.

Commercial Union Insurance Claims Process: A Streamlined Approach for Swift Resolutions

Ease of Filing a Claim

Commercial Union Insurance offers a user-friendly and efficient claims process, allowing policyholders to file claims through multiple convenient channels. Whether it’s online, over the phone, or through mobile apps, the company ensures that filing a claim is a hassle-free experience.

Average Claim Processing Time

The average claim processing time with Commercial Union Insurance is notable for its promptness and efficiency. The company is committed to swiftly processing claims and providing timely resolutions to its policyholders, minimizing any disruptions to their business operations.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts with Commercial Union Insurance has been largely positive. Clients appreciate the transparent and fair handling of claims, emphasizing the company’s dedication to satisfying its policyholders with reasonable payouts and satisfactory resolutions.

Mobile App Features and Functionality

Commercial Union Insurance’s mobile app stands out for its robust features and user-friendly functionality. The app allows policyholders to manage their insurance policies on-the-go, providing access to important documents, claims filing, policy updates, and more, all at their fingertips.

Online Account Management Capabilities

The online account management system by Commercial Union Insurance offers policyholders easy access to their accounts, enabling them to view and manage their policies, track claims, make payments, and obtain necessary documentation. The online portal is designed for convenience and efficiency.

Digital Tools and Resources

Commercial Union Insurance provides a range of digital tools and resources to assist policyholders in understanding their insurance coverage better. These tools may include calculators, educational resources, and informative articles, empowering clients to make informed decisions about their insurance needs.

How Commercial Union Insurance Ranks Among Providers

Competitors for Commercial Union Insurance, which appears to offer a range of insurance products including property, liability, automobile, and workers’ compensation insurance, could include other well-established insurance companies with a similar focus. Some potential competitors may include:

• State Farm: A large and well-known insurance provider offering a variety of coverage options, including auto, home, and business insurance.
• Allstate: Another major insurance company providing a range of insurance products, including auto, home, and business coverage.
• Progressive: Known for its auto insurance, Progressive also offers other insurance products, making it a competitor in multiple markets.
• Chubb: A global insurance company that provides various types of insurance coverage for individuals and businesses.
• Nationwide: A diversified insurance and financial services company offering auto, home, and business insurance.
• Travelers: A company with a focus on property and casualty insurance, including business insurance for various industries.

It’s important to note that the competitiveness of these companies can vary based on factors such as coverage options, pricing, customer service, and regional presence.

Commercial Union Insurance Customer Reviews

Commercial Union insurance has received generally positive reviews from customers, who appreciate the company’s commitment to customer satisfaction and affordable rates. Customers have reported that the company’s customer service is knowledgeable and responsive, and that the claims process is straightforward and easy to navigate. However, some customers have reported that the company’s rates are higher than other insurance providers in the industry, and that certain types of coverage are not available. Strengths:

• Over 200 years of experience
• Comprehensive insurance services
• Affordable rates
• Good customer service
• Straightforward claims process

Weaknesses:

• Higher rates than other insurance providers
• Limited coverage options