SafeAuto Car Insurance Review & Ratings (2023)

This SafeAuto Car Insurance Review will cover SafeAuto Car Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Mar 2, 2023Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Mar 2, 2023

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Company Details
Address: 4 Easton Oval
City: Columbus
State: OH
ZIP Code: 43219
Phone Number: (614) 231-0200
Fax: (614) 559-5357
AM Best Rating: N/A

Car insurance is an essential expense for every driver, but finding the right coverage at an affordable price can be a challenge.

SafeAuto car insurance is a company that offers low-cost car insurance coverage to drivers who need state-minimum coverage or basic liability coverage. With its quick and easy online quotes process, SafeAuto makes it easy for drivers to get a quote in just a few minutes.

  • SafeAuto offers low-cost car insurance coverage to drivers who need state-minimum coverage or basic liability coverage.
  • The company is known for its quick and easy online quotes process, which allows customers to get a quote in just a few minutes.
  • SafeAuto has been in business for over 25 years, and during that time, it has provided car insurance coverage to millions of drivers across the United States.

In this review, we’ll take a closer look at SafeAuto’s history, mission, products and services, discounts, and customer reviews.

History and Mission of SafeAuto Car Insurance

SafeAuto was founded in 1993 in Ohio by Jon Diamond and Ari Deshe, with the mission of providing affordable car insurance coverage to drivers who need state-minimum coverage or basic liability coverage.

The company’s founders realized that many drivers could not afford full-coverage insurance policies and that there was a need for low-cost car insurance coverage that met the minimum requirements set by each state.

They also believed that drivers who had state-minimum coverage should not be treated as second-class citizens by insurance companies.

SafeAuto’s mission is to make car insurance accessible to everyone, regardless of their financial situation or driving record.

The company believes that every driver should have the opportunity to purchase affordable car insurance coverage that meets their needs, and that they should not have to pay more than they can afford for basic liability coverage.

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Coverage Plans Offered by SafeAuto Car Insurance

SafeAuto offers a range of car insurance products and services to customers in the 28 states where it operates. Here are some of the company’s main products and services:

  • State-minimum car insurance: SafeAuto’s state-minimum car insurance policies meet the minimum requirements for liability coverage set by each state. This coverage is designed to protect drivers from financial liability in the event of an accident.
  • Full-coverage car insurance: In addition to state-minimum coverage, SafeAuto also offers full-coverage car insurance policies that provide additional protection, including collision coverage, comprehensive coverage, and more.
  • Non-owner car insurance: SafeAuto also offers non-owner car insurance policies, which provide liability coverage for drivers who do not own a car but may occasionally drive a rented or borrowed vehicle.
  • Roadside assistance: SafeAuto offers roadside assistance services to customers, including towing, battery jump-starts, flat tire changes, and more.
  • SR-22 filings: SafeAuto can also provide SR-22 filings for customers who have been convicted of certain driving offenses, such as DUIs or driving without insurance.

As for the cost of SafeAuto’s services, the company is known for offering affordable car insurance coverage to drivers who need it. However, the exact cost of a policy will depend on a variety of factors, including the driver’s age, location, driving record, and the level of coverage they select.

SafeAuto allows customers to get a free quote online or over the phone to help them find the best policy for their needs and budget.

Cost of SafeAuto Car Insurance

SafeAuto is known for offering affordable car insurance coverage to drivers who need it. However, the exact cost of a policy will depend on a variety of factors, including the driver’s age, location, driving record, and the level of coverage they select.

In general, SafeAuto’s car insurance rates are competitive with other insurance companies that offer state-minimum or basic liability coverage.

The company’s website allows customers to get a free quote online or over the phone to help them find the best policy for their needs and budget.

Overall, while the exact cost of a policy will vary based on individual circumstances, SafeAuto’s commitment to affordable car insurance coverage and its available discounts make it a popular choice for drivers who need state-minimum or basic liability coverage at a reasonable price.

Discounts Available With SafeAuto Car Insurance

SafeAuto offers a variety of discounts that can help customers save money on their car insurance premiums. Here are some of the available discounts:

  • Multi-car discount: Customers who insure more than one car with SafeAuto can receive a discount on their premiums.
  • Safe driver discount: SafeAuto rewards drivers who maintain a good driving record with a safe driver discount. This discount is typically offered to drivers who have not had any accidents or violations in the past several years.
  • Continuous coverage discount: Customers who maintain continuous coverage with SafeAuto can receive a discount on their premiums. This discount is typically offered to customers who have had car insurance coverage for a certain length of time without any lapses in coverage.
  • Pay-in-full discount: Customers who pay their annual premium in full can receive a discount on their premiums. This discount is typically offered to customers who pay their entire premium upfront rather than making monthly payments.
  • Low mileage discount: Customers who drive fewer miles may be eligible for a low mileage discount. This discount is typically offered to customers who drive less than a certain number of miles per year.

It’s important to note that not all discounts are available in all states or for all customers. Additionally, some discounts may not be combined with others, and customers may need to meet certain eligibility requirements to qualify for a discount.

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States Where SafeAuto Car Offers Insurance

SafeAuto operates in 28 states across the United States. Here is a list of the states where the company offers car insurance coverage:

Arizona, California, Colorado, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin

It’s important to note that the specific coverage options and discounts that are available may vary depending on the state where the customer resides.

SafeAuto’s website makes it easy for customers to get a free quote and see what coverage options are available in their state.

Customer Feedback for SafeAuto Car Insurance

When it comes to customer reviews, SafeAuto has a mixed reputation online. While the company has received some positive reviews from customers who appreciate its affordable rates and easy-to-use website, it has also received some negative reviews from customers who have had issues with claims processing or customer service.

Overall, while SafeAuto may be a good choice for drivers who are looking for affordable car insurance coverage, it’s important to read customer reviews and do your research before choosing an insurance provider.

By doing so, you can make an informed decision about the coverage and service that best fits your needs and budget.

Roundup: SafeAuto Car Insurance

In conclusion, SafeAuto is a car insurance company that specializes in providing affordable coverage to drivers who may have difficulty getting coverage from traditional insurance providers.

The company has a simple online quote process and offers a variety of coverage options and discounts that can help customers save money on their premiums.

However, while the company has an A+ rating from the Better Business Bureau, it has received a mixed reputation among customers online, with some praising its affordable rates and easy-to-use website, while others have had negative experiences with customer service or claims processing.

As with any insurance provider, it’s important to do your research and read customer reviews before choosing a policy to ensure that it meets your needs and budget.

Reviews
for Safe Auto Insurance Company

3.54 (403 reviews)
1
June 24, 2022

UNHAPPYasH3ll

-10 ✨ needed

WORST customer service EVER experienced. Put a claim in three weeks ago-was told I do not get to choose where I take my car for an estimate, despite the Indiana law that states otherwise, then was asked to "release" my vehicle to an undisclosed location....because that seems legit? When I would not allow them to remove my car from the current body shop that it was at, they simply refused to do anything. Due to them not doing anything with my cla...
WORST customer service EVER experienced. Put a claim in three weeks ago-was told I do not get to choose where I take my car for an estimate, despite the Indiana law that states otherwise, then was asked to "release" my vehicle to an undisclosed location....because that seems legit? When I would not allow them to remove my car from the current body shop that it was at, they simply refused to do anything. Due to them not doing anything with my claim, I gave in after a week. A week of them REFUSING to go to the body shop it was at and look at it. They tow the car, and don't tell me where they've taken it. After trying for two days, I finally reach 'my assigned agent', who tells me it's at a salvage yard....yet I've been given no information as to what the damage has come to from them. It's been taken to salvage, even though not one time have I been told the car is totaled.... Filed my claim on the 6th of June, 18 days later, I have no further information. Oh, and when they were asked for 2 weeks straight to send a certificate of compliance to the BMV, I was actually told BY a supervisor that it was MY fault that it wasn't recieved by the BMV, because I did not provide accurate information....SO if you want to make monthly payments to be treated like dirt, THIS IS YOUR GO TO! THEY WILL NOT disappoint in that area. In fact that is one thing I promise you they EXCELL IN! They truly go the extra mile to let you know how much money you've wasted, and how very little they care whether or not they are providing good service. Highly recommend if you desire EXTREME frustration in your life, or just blatant disrespect in general!!!
1
February 28, 2021

tttt10

Horrible company

Canceled insurance waiting for refund check. Over a month later. Called to verify address had the correct one.
5
January 17, 2021

TRE21

Affordable car insurance

They're affordable and send frequent reminders of your bills due date. Safe Auto keeps you safe for less!
5
January 17, 2021

Bonza

Great company

Great company, good customer service and answer the phones properly and good rates. I would recommend them to anyone searching.
5
January 5, 2021

Tarza

Really good company

I have been with Safe Auto for about 5 years and have never had a problem. The customer support is great! Really good company.
1
November 5, 2020

rstriegel

Stay Away From Safeauto Insurance Company

I chose Safteauto after my insurance rate went through the roof. I signed up for insurance based on the rate and the coverage. They accepted my application. I cancelled my other coverage. When I received my insurance packet, the rate was much higher than the quote. This is a bait and switch insurance company in my opinion. I found auto insurance through Progressive that is 1/2 the cost. I called Safeauto and cancelled the policy. Shortly afte...
I chose Safteauto after my insurance rate went through the roof. I signed up for insurance based on the rate and the coverage. They accepted my application. I cancelled my other coverage. When I received my insurance packet, the rate was much higher than the quote. This is a bait and switch insurance company in my opinion. I found auto insurance through Progressive that is 1/2 the cost. I called Safeauto and cancelled the policy. Shortly afterwards I received a bill for $37, a "cancellation fee". Consumer be warned...this is not a company to select for your insurance needs...in my opinion.
4
October 17, 2020

catehartman

Good for SR-22

When I needed SR-22 insurance they were the cheapest place I could find. The rates were decent at the time.
5
October 8, 2020

Tabycat1113

Great company for new drivers

I like this company because they give you the very basic requirements for your states so you spend less, they don't care about credit scores, and they have a very understanding team that helps when you have issues, I recommend them to all new drivers.
1
June 12, 2020

Jayb30853

Problems with company

I felt they didn't hold up their end of the agreement. I had some problems with them. When I went to call them I was put on hold for a very very long time and once a representative answers I was given no respect for being a customer. They seemed to be very annoyed because of my calling and the issue was not resolved. I ended up cancelling with them shortly after the phone conversation.
5
May 4, 2020

lisagaetano13

Safe auto a safe decision

I was amazed at how much lower the payments are than other companies I shopped.the phone agent was excellent and very helpful
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