Health Alliance Review & Ratings (2024)

lllinois-based Health Alliance has provided health insurance for over 40 years to over 300,000 individuals, families, and employers. They also cover Indiana, Iowa, Ohio, and most recently Washington state. Our Health Alliance review delves into its history, coverage options, discounts, and customer reviews.

UPDATED: Mar 25, 2024Fact Checked

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Mar 25, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Mar 25, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 25, 2024Fact Checked

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Health Alliance

Average monthly rate for healthy individuals:

N/A

A.M. Best rating:

B++

Complaint level:

Low

Pros

  • Not-for-profit Status: Health Alliance operates as a not-for-profit organization, emphasizing a commitment to providing quality healthcare over generating profits for shareholders.
  • Wide Range of Products: Health Alliance offers a diverse range of healthcare products and services, catering to the needs of individuals, families, and employer groups.
  • Community Health Initiatives: The company actively invests in the health and well-being of its members by offering resources such as free health education, wellness programs, and partnerships with local organizations to support community health initiatives.
  • Mobile App and Online Account Management: Health Alliance provides a user-friendly mobile app and online account management tools, offering convenient access to policy information, document management, and claims initiation.
  • Positive Customer Feedback: Overall, customer feedback is positive, with customers praising the company for its straightforward claims process, fair settlements, and customer-focused approach.

Cons

  • Limited Availability: Health Alliance Medical Plans are currently offered in a limited number of states (Illinois, Iowa, Indiana, Washington, and Ohio), potentially limiting options for individuals residing outside these regions.
  • Variability in Discounts: The availability and eligibility criteria for discounts may vary, requiring potential policyholders to check directly with Health Alliance for specific details on discount programs.
  • Potential State-specific Differences: The article mentions that specific products and services offered by Health Alliance may vary by state, necessitating individuals to verify the available options in their particular location.
  • Mixed Customer Experiences: While the majority of customer feedback is positive, some customers have reported weaknesses, emphasizing the importance of thorough research and comparison when considering Health Alliance Medical Plans.

Final Verdict: Review of Health Alliance

Health Alliance Medical Plans provides a detailed exploration of the company’s history, mission, products, and customer satisfaction. Founded in 1980 as a not-for-profit health plan, Health Alliance focuses on delivering high-quality and affordable healthcare to its members across five states.

The article emphasizes the company’s commitment to community health initiatives, offering wellness programs and partnering with local organizations. Health Alliance’s diverse range of products includes individual and family plans, Medicare Advantage, and employer group plans.

Positive customer feedback highlights the company’s strengths in straightforward claims processes and fair settlements. However, limitations such as limited availability in specific states and variability in discount programs are noted.

To ensure you find the best insurance rates in your area, enter your ZIP code and compare quotes from top insurance providers. Act now to secure the coverage you deserve.

What You Should Know About Health Alliance

Welcome to our comprehensive review of Health Alliance Medical Plans. This article will delve into the various aspects of Health Alliance’s offerings, including their history, products, discounts, and customer reviews. We will discuss the company’s mission to provide high-quality and affordable healthcare options to individuals, families, and seniors.

  • Health Alliance is a not-for-profit company, which means that they are solely focused on providing the best possible healthcare options for their customers rather than generating profits.

  • They offer a range of Medicare Advantage plans that are highly rated by the National Committee for Quality Assurance (NCQA) and receive high customer satisfaction ratings.

  • The company provides free health education and wellness resources for all customers, including access to registered dietitians, health coaches, and classes.

Whether you’re seeking individual coverage, family plans, or Medicare Advantage, Health Alliance has a solution tailored to your needs. Stay tuned as we explore the strengths, weaknesses, and overall customer satisfaction.

Read more: Individual Health Insurance: A Complete Guide

Health Alliance Insurance Company History

Is Health Alliance legit? Yes, Health Alliance was founded in 1980 and is headquartered in Urbana, Illinois. Health Alliance of Illnois started as a cooperative health plan created by a group of hospital administrators who were concerned about the rising cost of healthcare and the lack of available options for their employees.

They saw an opportunity to provide high-quality, affordable health plans to their employees, and decided to create a not-for-profit health plan that would prioritize the needs of their members over profits.

Since then, Health Alliance Illinois providers has expanded to become one of the leading not-for-profit health plan providers in the United States. They offer a wide range of products and services, including individual and family plans, Medicare Advantage plans, and employer group plans.

Health Alliance expanded in 2014 by creating Health Alliance Northwest, an integrated health system with Confluence Health in north-central Washington.

Health Alliance operates in Illinois, Iowa, Indiana, Washington, and Ohio, and serves more than 300,000 members.

Health Alliance Insurance Mission

Health Alliance’s mission is to provide high-quality healthcare options to people across the United States. As a not-for-profit organization, Health Alliance is focused on delivering the best possible medical plans to their customers, rather than generating profits for shareholders.

This means that their decisions are always guided by the needs of their members, and they are committed to providing affordable and comprehensive healthcare to people of all ages and backgrounds.

Here’s a benefits update based on member feedback:

One of the ways that Health Alliance fulfills its mission is by investing in the health and well-being of its members. They offer a variety of resources and programs designed to help their members stay healthy, including free health education and wellness resources, access to registered dietitians, health coaches, and classes.

Health Alliance also partners with local organizations and healthcare providers to support community health initiatives and improve access to healthcare for underserved populations.

Health Alliance Insurance Coverage Options

Health Alliance offers a wide range of healthcare products and services designed to meet the needs of individuals, families, and employer groups. Here is an overview of the main products and services offered by Health Alliance:

  • Individual and family plans: Health Alliance offers individual and family plans that include a variety of coverage options, including preventive care, doctor visits, hospital stays, prescription drugs, and more. These plans are designed to meet the needs of people of all ages and life stages, and they are available in several states.
  • Medicare Advantage plans: Health Alliance offers Medicare Advantage plans that provide comprehensive coverage for medical and prescription drug expenses, as well as additional benefits like dental, vision, and hearing coverage. These plans are designed for people who are eligible for Medicare, and they are available in several states.
  • Employer group plans: Health Alliance offers a variety of employer group plans that provide comprehensive healthcare coverage for employees and their families. These plans can be customized to meet the specific needs of each employer, and they include a variety of coverage options, including preventive care, doctor visits, hospital stays, prescription drugs, and more.
  • Wellness programs: Health Alliance offers a variety of wellness programs designed to help their members stay healthy and prevent illness. These programs include free health education and wellness resources, access to registered dietitians, health coaches, and classes, and more.
  • Community health initiatives: Health Alliance is committed to improving the health and well-being of the communities they serve. They partner with local organizations and healthcare providers to support community health initiatives and improve access to healthcare for underserved populations.

Health Alliance has a wellness platform called Hally Health, where you can find fitness courses, recipes, and health coaching.

Schimri Yoyo Licensed Agent & Financial Advisor

The specific products and services offered by Health Alliance may vary by state, so it’s important to check with the company directly to see what options are available in your area. Overall, Health Alliance’s products and services are designed to provide comprehensive, affordable healthcare options to people of all ages and life stages.

States Where Health Alliance Medical Plans Are Offered

What is the Health Alliance coverage area? Health Alliance Medical Plans are currently offered in five states in the United States. These states are:

  • Illinois
  • Indiana
  • Iowa
  • Ohio
  • Washington

It’s important to note that the specific products and services offered by Health Alliance may vary by state, so it’s always a good idea to check with the company directly to see what options are available in your area. Health Alliance may also have different provider networks and pricing in each state, so it’s important to compare plans and options carefully to find the best healthcare coverage for your needs.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption

Health Alliance Insurance Rates Breakdown

The cost of Health Alliance insurance depends on a variety of factors, including the specific plan you choose, your age, and your location.

You can visit the company’s website or contact them to get a personalized quote for Health Alliance Medicare Plans. They will be able to provide you with more detailed information about the cost of their plans based on your individual needs and circumstances.

But to help you get an idea of pricing, check the following articles:

If you’re not yet a senior, you can also get an idea of the average cost of health insurance with our articles How much is health insurance for a 20-year-old male? and How much is health insurance for a 43-year-old female?

Read more:

Health Alliance Discounts Available

There are a variety of Health Alliance benefits to help their members save money on their healthcare costs. Here is an overview of the different types of discounts available and how to qualify for them:

  • Wellness incentives: Health Alliance offers wellness incentives to encourage their members to stay healthy and active. Members can earn rewards for participating in health and wellness activities, such as completing a health assessment, getting a flu shot, and attending wellness classes.
  • Member discounts: Health Alliance offers a variety of member discounts, including discounts on gym memberships, weight loss programs, and smoking cessation programs. These discounts are designed to help members make healthier lifestyle choices and save money on healthcare costs.
  • Dental and vision discounts: Health Alliance offers dental and vision discounts to their members, which can help them save money on routine dental and vision care, as well as more extensive procedures and treatments.
  • Prescription drug discounts: Health Alliance offers discounts on prescription drugs through their pharmacy benefits program. Members can save money on their medications by using participating pharmacies and taking advantage of generic drug options.

Here’s an overview of Health Alliance’s health coaching:

To qualify for these discounts, members must typically be enrolled in a qualifying Health Alliance plan and meet certain eligibility criteria. The specific details of each discount program may vary, so it’s important to check with Health Alliance directly to see what discounts are available and how to qualify for them.

Streamlined Claims Process With Health Alliance Medical Plans: Filing, Processing Times, and Customer Feedback

Ease of Filing a Claim

Navigating Health Alliance’s claims process is designed to be convenient and accessible. Policyholders can file claims through various methods, ensuring flexibility to suit individual preferences. Whether you prefer the ease of online submissions, the convenience of a phone call, or the mobility offered by mobile apps, Health Alliance accommodates your needs.

Average Claim Processing Time

When it comes to claim processing, time is of the essence. Health Alliance understands the importance of swift handling. While actual processing times may vary depending on the nature of the claim, Health Alliance is dedicated to efficient processing.

Health Alliance boasts that 90% of clean claims are processed within 10 business days.

This commitment helps you navigate claims without unnecessary delays, providing vital support during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Assessing customer feedback is crucial in evaluating an insurance company’s performance. Many policyholders have shared positive experiences with Health Alliance regarding claim resolutions and payouts. They appreciate the straightforwardness of the process and the fairness of settlements.

However, as with any insurance company, occasional negative experiences may occur. It’s essential to review customer feedback to gauge overall satisfaction levels.

Advanced Digital and Technological Features of Health Alliance Medical Plans

Mobile App Features and Functionality

Health Alliance offers a robust mobile app equipped with an array of features. This app empowers policyholders with tools and resources for easy management of their policies. From policy updates to accessing essential documents and even initiating claims, the mobile app offers real-time updates on policy status and billing information.

Its user-friendly interface ensures seamless connectivity with your insurance coverage, even on the go.

Online Account Management Capabilities

Managing your Health Alliance insurance policy online is both convenient and intuitive. By accessing your account through their website, you can comprehensively manage your policy. This includes reviewing and updating policy details, making payments, and accessing important documents.

The online account management capabilities put you in control, allowing you to make necessary changes or updates as required.

Digital Tools and Resources

In addition to standard offerings, Health Alliance goes the extra mile by providing policyholders with a suite of digital tools and resources. These resources encompass educational materials, frequently asked questions, and interactive tools aimed at enhancing your understanding of insurance coverage.

Whether you seek to expand your knowledge of policy options or require guidance on insurance-related topics, Health Alliance’s digital resources are readily accessible to assist you.

How Health Alliance Ranks Among Providers

Evaluating the Health Alliance ranking of insurance providers often involves considering factors such as financial stability, customer satisfaction, coverage options, and overall industry standing.

To determine Health Alliance’s position among providers, it is recommended to consult independent rating agencies like A.M. Best, J.D. Power, or other relevant sources that regularly assess and rank insurance companies based on these criteria.

These rankings can offer valuable insights into the company’s performance relative to other insurers in the industry. Additionally, customer reviews and feedback can provide a subjective perspective on how Health Alliance compares to other providers in terms of service and customer experience.

What Customers Saying About Health Alliance Insurance

Is Health Alliance good insurance? Overall, Health Alliance receives positive reviews from its customers. Customers report that the company’s strengths include:

  • Comprehensive coverage
  • Affordable pricing
  • High-quality customer service

Health Alliance reports that 96% of issues are resolved by customer service representatives on the first call.

However, some customers have reported that the company’s weaknesses include:

  • Limited coverage in certain states
  • Difficulty navigating the website and finding information about plans

Health Alliance vs. Health Alliance Plan (HAP)

If you’re looking into Health Alliance, it can get confusing because doing searches on “Alliance health insurance reviews” or “health benefit Alliance reviews” can result in finding a very similarly named company.

There is a company called Health Alliance Plan (HAP), which is headquartered in Michigan and was founded earlier than Health Alliance, in 1956. It is a non-profit healthcare provider that mainly serves individuals, groups, and organizations in Michigan and Ohio.

Is Health Alliance Plan (HAP) good insurance? Find out in our Health Alliance Plan (HAP) Review & Ratings article.

Now that you have read Health Alliance insurance reviews, feel free to check out other health plan provider reviews and then comparison shop for your health insurance: Start by entering your ZIP code into our free online quote tool.

Frequently Asked Questions

What is Health Alliance insurance?

Health Alliance is a not-for-profit health plan provider that offers a wide range of healthcare products and services designed to meet the needs of individuals, families, and employer groups.

You can compare them to other providers with our free quote tool. Enter your ZIP code to get started.

When was Health Alliance founded?

Health Alliance Urbana IL is where Health Alliance Medical Plans was founded.  Health Alliance Champaign IL is the company’s mailing address (3310 Fields South Dr.).

What products and services does Health Alliance offer?

Health Alliance offers a variety of healthcare products and services, including individual and family plans, Medicare Advantage plans, employer group plans, and wellness programs

In what states are Health Alliance Medical Plans offered?

In addition to Health Alliance insurance in Illinois, Health Alliance Medical Plans are also offered in Indiana, Iowa, Ohio, and Washington.

What is the Health Alliance website?

Go to healthalliance.org to start learning about coverages, provider networks, virtual visits, activating your account, and Hally Health.

What is the Health Aliance Illnois phone number?

If you bought your own plan, call (866) 247-3296 (TTY 711). If you are covered through your employer, call (800) 851-3379 (TTY 711). And if you are looking to buy a plan, call (877) 686-1168 (TTY 711). Hours are 8 a.m.-8 p.m. CST.

What is Health Alliance’s mission?

Health Alliance’s mission is to provide high-quality healthcare options to people across the United States, with a focus on delivering the best possible medical plans to their customers, rather than generating profits for shareholders.

Who is the CEO of Health Alliance?

Sinéad Rice Madigan serves as president and chief executive officer for Health Alliance. She previously supported the health plan as the senior vice president and chief operating officer for 4 years and has been with the organization for 14 years.

Is Health Alliance the same as HAP?

No. Two different companies with very similar names cover health insurance, which can make searches for “health insurance Alliance” or “is health insurance Alliance legitimate” very confusing.

Health Alliance Plan (HAP) is based in Michigan and focuses its coverage on that state as well as Ohio. For more on that company, see our Health Alliance Plan (HAP) Review & Ratings.

Who owns healthcare organizations?

In general, for-profit health care organizations can take two forms: private or public.

Public, investor-owned organizations sell shares to the public that trade on a stock exchange. UnitedHealth Group, in which UnitedHealthCare is its health benefits arm, is one example. Another is Hospital Corporation of America.

What is the biggest healthcare company in the US?

Kaiser Permanente is the largest. In terms of enrollment, they have over 9 million members.

If you are looking for provider reviews for health plans, start with our article Kaiser Permanente Health Insurance Review & Ratings.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption