Frankenmuth Mutual Insurance Review & Ratings (2023)

This Frankenmuth Mutual Insurance Review will cover Frankenmuth Mutual Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Frankenmuth Mutual Insurance A.M. Best rating is A. To compare insurance rates from the best companies in your area, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 19, 2023

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Company Details
Address: One Mutual Avenue
City: Frankenmuth
State: MI
ZIP Code: 48787
Phone Number: (989) 652-6121
Fax: (989) 652-4064
Website: fmins.com
AM Best Rating: A

If you’re in the market for car insurance, Frankenmuth Mutual insurance is definitely worth considering. With a long history of providing top-notch insurance products and services, this company has a lot to offer.

We’ll also take a closer look at the different types of discounts available to customers, customer reviews of the company, and the strengths and weaknesses reported by those customers. By the end of this review, you’ll have a better idea of whether Frankenmuth Mutual insurance is the right choice for you.

Interesting Attributes of Frankenmuth Mutual Insurance:

  • Frankenmuth Mutual Insurance has been in business since 1868, making it one of the oldest insurance companies in the United States.
  • The company has an A.M. Best rating of “A” (Excellent), indicating that it has a strong financial position and a good ability to meet its obligations to policyholders.
  • Frankenmuth Mutual Insurance offers a wide range of insurance products, including car insurance, home insurance, business insurance, and more.

When it comes to car insurance, there are plenty of options to choose from. But if you’re looking for a company with a long history of providing top-notch insurance products and services, Frankenmuth Mutual insurance is definitely worth considering.

Founded in 1868, this company has been in business for over 150 years, and during that time, it has established a reputation for excellence. In this review, we’ll take a closer look at the company’s history and mission, the main products and services they offer, the cost of those services, and the states where their services are offered.

Frankenmuth Mutual Insurance History and Mission

Frankenmuth Mutual Insurance has a long history that dates back to 1868, when it was founded in Frankenmuth, Michigan. The company was originally established as a mutual insurance company, meaning that it is owned by its policyholders, rather than by shareholders.

The company’s founders were a group of German settlers who were concerned about the lack of insurance options in their community, and they decided to band together to form their own insurance company. Over the years, Frankenmuth Mutual Insurance has grown and expanded, and it now serves customers in several states across the country.

However, the company has remained committed to its original mission of providing high-quality insurance products and services to its policyholders. According to the company’s website, its mission is “to provide peace of mind to our policyholders by protecting their homes, businesses, and personal property through excellent insurance products and services.”

The company’s history and mission reflect its focus on providing personal, attentive service to its customers. As a mutual insurance company, Frankenmuth Mutual Insurance is owned by its policyholders, which means that the company is accountable to its customers, rather than to outside shareholders.

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Frankenmuth Mutual Insurance Coverage Options

Frankenmuth Mutual Insurance offers a range of insurance products and services to its customers. Here’s an overview of the main coverage options that the company offers:

  • Auto insurance: Frankenmuth Mutual Insurance offers comprehensive coverage for cars, trucks, and other vehicles. This coverage includes liability, collision, and comprehensive coverage, as well as additional options like roadside assistance and rental car reimbursement.
  • Home insurance: The company’s home insurance policies provide coverage for a wide range of events, including damage to the home or personal property, liability claims, and loss of use. Additional coverage options are also available, such as water backup, personal injury liability, and identity theft protection.
  • Business insurance: Frankenmuth Mutual Insurance offers a range of business insurance products, including coverage for commercial property, general liability, workers’ compensation, and more. The company also offers specialized coverage for specific industries, such as restaurants, auto service businesses, and non-profits.
  • Umbrella insurance: This coverage provides additional liability protection beyond the limits of the underlying insurance policies. It is designed to protect against large liability claims that may exceed the limits of the underlying insurance policies.
  • Life insurance: Frankenmuth Mutual Insurance offers several types of life insurance policies, including term life, whole life, and universal life insurance. These policies provide financial protection to policyholders and their families in the event of an unexpected death.
  • Farm insurance: The company also offers specialized insurance coverage for farms, including coverage for farm buildings, equipment, livestock, and liability claims.

Cost Breakdown of Frankenmuth Mutual Insurance

The cost of Frankenmuth Mutual Insurance policies can vary depending on several factors, including the type and amount of coverage, the insured location, the age and driving record of the driver, and the insured property’s value. Here’s a breakdown of the factors that can affect the cost of coverage:

  • Coverage type: The cost of coverage will depend on the type of policy selected. For example, auto insurance policies with comprehensive coverage and lower deductibles will typically cost more than liability-only coverage with higher deductibles.
  • Location: The cost of coverage can vary depending on the insured location. Insurance rates in some areas may be higher due to higher risk factors, such as high crime rates, natural disasters, or severe weather patterns.
  • Driver profile: The cost of auto insurance coverage may be affected by the age, driving history, and credit score of the driver. Younger drivers and those with a history of accidents or traffic violations will typically pay more for coverage.
  • Value of insured property: The value of the property being insured will also affect the cost of coverage. Higher-valued homes, vehicles, or equipment will require higher coverage limits, which can increase the cost of insurance.
  • Discounts: Frankenmuth Mutual Insurance offers a range of discounts to policyholders that can help lower the cost of coverage. These discounts may be available for good driving records, multiple policies, safety features in vehicles, and more.

While the cost of coverage will vary depending on the factors listed above, Frankenmuth Mutual Insurance is known for offering competitive rates and personalized service to its customers.

States Where Frankenmuth Mutual Insurance is Provided

Frankenmuth Mutual Insurance provides insurance services in several states across the country. The states where the company is currently licensed to provide insurance services include:

  • Michigan
  • Indiana
  • Ohio
  • Illinois
  • Kentucky
  • Tennessee
  • Arizona
  • Wisconsin

While Frankenmuth Mutual Insurance operates primarily in the Midwest, the company has expanded its coverage to other regions in recent years. The company’s focus on personalized service and competitive rates has helped it build a loyal customer base in the states where it operates.

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Discounts Available Through Frankenmuth Mutual Insurance

Frankenmuth Mutual Insurance offers a range of discounts to help customers save money on their insurance policies. Here are some of the discounts available:

  • Safe driver discount: This discount is available to drivers who have maintained a clean driving record for a specified period. The length of the period and the requirements for a clean driving record may vary by state.
  • Multi-policy discount: Customers who have more than one policy with Frankenmuth Mutual Insurance, such as home and auto insurance, can qualify for a discount on their premiums.
  • Good student discount: Full-time students who maintain a certain grade point average can qualify for a discount on their auto insurance premiums.
  • Anti-theft discount: Customers who install anti-theft devices in their vehicles can qualify for a discount on their auto insurance premiums.
  • Homeowner discount: Homeowners who also have auto insurance policies with Frankenmuth Mutual Insurance can qualify for a discount on their auto insurance premiums.
  • Electronic payment discount: Customers who sign up for electronic payments can qualify for a discount on their premiums.

Frankenmuth Mutual Insurance Customer Reviews

Frankenmuth Mutual Insurance has received generally positive reviews from customers. Here are some of the company’s strengths and weaknesses based on customer feedback:

Strengths:

  • Personalized service: Many customers appreciate the company’s personalized service and attention to detail. Customers report that representatives and agents are knowledgeable, responsive, and helpful.
  • Competitive rates: Customers report that Frankenmuth Mutual Insurance offers competitive rates compared to other insurance providers. The company is known for its value and for offering affordable coverage options.
  • Ease of claims process: Many customers report that the claims process with Frankenmuth Mutual Insurance is straightforward and easy to navigate. Customers appreciate the quick response times and efficient claims handling.

Weaknesses:

  • Limited coverage area: Some customers have reported that Frankenmuth Mutual Insurance has limited coverage areas, which can be a drawback for customers who live outside the states where the company provides insurance services.
  • Limited online tools: Some customers have reported that the company’s online tools and resources could be improved, including the customer portal and online billing options.
  • Difficulty getting in touch with customer service: Some customers have reported difficulty getting in touch with customer service representatives during peak times, which can be frustrating for customers who need assistance with their policies.

Overall, Frankenmuth Mutual Insurance has received positive reviews from customers, with many customers praising the company’s personalized service and competitive rates.

In Summary: Frankenmuth Mutual Insurance

Frankenmuth Mutual Insurance is a regional insurance provider that has been serving customers in the Midwest and other states for over 150 years. The company’s mission is to provide personalized service and competitive rates to customers who are looking for affordable and reliable insurance coverage.

Frankenmuth Mutual Insurance offers a range of coverage options for auto, home, business, and personal insurance, with discounts available to help customers save money on their policies.

While the company’s coverage area is limited to a few states, customers who work with Frankenmuth Mutual Insurance report generally positive experiences, with many customers praising the company’s personalized service, competitive rates, and ease of claims process.

To learn more about Frankenmuth Mutual Insurance and to obtain a quote for coverage, customers can contact the company directly or work with an independent insurance agent.

Reviews
for Frankenmuth Insurance

4.23 (32 reviews)
5
July 30, 2019

Carswellscs

Least expensive, same coverage

Outstanding company for Wayne county, mi residents looking to drastically reduce their premiums. Not sure at all how their formula is different for others but they saved me over $150 a month
4
June 14, 2018

LivinLarge

Very reasonably priced auto insurance, no complaints so far.

Overall, Frankenmuth is a reasonably priced insurance company that is easy to start with. I would recommend this to friends with accident history or parents of teen drivers.
5
June 12, 2018

Realtree4life

My insurance company

They do a great job I have never had any problems with them and they answer all of my claims in no time
3
April 18, 2018

Davidmiller1987

This is my review about frankenmuth insurance.

This insurance was very affordable. I bought a full year of auto insurance. Knock on would but, no accidents or any other reason to call my insurance but it was affordable.
2
April 17, 2018

Jackies

Inconvenience

Raises premiums without consulting, does not work well on homeowners claims. Better rates and notify of hikes.
5
February 8, 2018

Bcrandall

I would recommend Frankenmuth Insurance to everyone!

This company is awesome! They have helped us so much throughout the years with claims. Great customer service too!
5
February 7, 2018

smilinmtk

Frankenmuth Inurance

They are always very helpful, though I never filed a claim, but if an issue arises I get all the problem resolved, or if I have a question, I get answers quickly.
4
January 26, 2018

lineberry2000

Great Company

They are easy to work with when you have a claim. . They settle claims quickly. They have excellent customer service. They have road service that they will send out to you and they arrange the whole thing and keep you posted as to when your help will arrive. If you have a claim and need to use a rental car the insurance agent handling your claim will set up your rental for you so you don't have to take the time to do so. If you want to pick ...
They are easy to work with when you have a claim. . They settle claims quickly. They have excellent customer service. They have road service that they will send out to you and they arrange the whole thing and keep you posted as to when your help will arrive. If you have a claim and need to use a rental car the insurance agent handling your claim will set up your rental for you so you don't have to take the time to do so. If you want to pick out your own rental car agency that is allowed too. They work with some outstanding body shops to do the work for you. I was very satisfied with a claim I had a year ago when the wind knocked down a basketball hoop onto my car.
5
December 9, 2017

Betya

Great

Great company, awesome agency, good service competitive rates. Coverage options are excellent. The agency staff is superior.
5
November 7, 2017

frankenmuth

pretty good

prices are lower than the others claims process promptly, no problems my agent checks prices twice a year, it's still the best.
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