Nationwide Home Insurance Review & Ratings (2024)

What You Should Know About Nationwide

Welcome to our comprehensive guide on Nationwide Home Insurance. In this article, we will delve into the key aspects of Nationwide’s home insurance offerings, including coverage options, pricing, customer satisfaction, and claims process. We’ll provide you with real user ratings and insights on overall satisfaction, claims handling, cost, billing, and service. If you’re looking for reliable and affordable home insurance, it’s essential to explore your options.

• Nationwide earns an A+ from A.M. Best and the Better Business Bureau
• You can purchase home coverage for traditional houses and condos, but not mobile homes
• Available add-ons includes additional possessions reimbursement, roof material upgrades, and extended replacement cost in case your home is damaged in a disaster

To ensure you get the best rates and coverage, we invite you to enter your ZIP code below. By comparing quotes from the top insurance providers in your area, you can make an informed decision and protect your home with confidence. Start now and find the perfect home insurance policy that suits your needs and budget.

What is Nationwide home insurance?

Nationwide insurance is fairly standard when compared to its competitors. Unlike its name suggests, Nationwide offers home insurance in 44 states. With its online app, it’s easy to get a quote and manage your policy.

Nationwide’s home insurance covers your home from damage caused by theft, vandalism, fire, and weather. The standard policy also comes with coverage for your personal belongings, including your furniture, clothing, and appliances.

You can also get insurance for other structures on your property, like sheds, fences, and free-standing garages. If you purchase loss-of-use coverage, Nationwide will help pay for the cost of temporary lodging if your home becomes unlivable.

Finally, liability coverage protects you from being sued if a visitor is injured on your property. You could be responsible for any medical bill incurred in your home if the injury in question is your fault. However, liability helps cover medical payments and legal fees.

One thing to keep in mind is that Nationwide doesn’t offer home insurance for mobile homes. However, you can buy renters insurance and condo coverage.

Nationwide Insurance Coverage Options

Nationwide has the following options you can buy for your policy:

• Earthquake. If you live in an area prone to earthquakes, you should seriously consider additional protection against earthquake damage.
• Flood. Similar to earthquake insurance, you can purchase more coverage if you live in a floodplain.
• Better roof replacement. If your roof is damaged and you have this add-on, Nationwide will pay for stronger materials in its reconstruction.
• Valuables Plus. While a standard policy will cover normal household furnishings, you can buy additional coverage for high-value items like jewelry, art, musical instruments.
• Extended replacement cost. This gives you 20% more coverage if your home is damaged in a natural disaster and repairs cost more than expected.
• Identity theft. Nationwide has a program that monitors your data and helps resolve any issues with the theft of your identity.
• Water backup. This coverage provides additional protection in case a sump pump overflows or a drain backs up.
• New belongings. A standard policy will pay for the depreciated value of your items. If you buy this add-on, Nationwide will replace the item with a brand-new one instead.

As far as insurance companies go, customers appreciate how many options Nationwide offers to personalize a policy, as well as how many available discounts there are.

Nationwide Insurance Rates Breakdown

Nationwide’s home insurance is a little cheaper than the national average, but not by much. While there are more affordable options, Nationwide might still be the best option for you.

This is the average price of insurance – if you purchase additional add-ons, your bill will be higher.

Nationwide Discounts Available

Like most insurance companies, Nationwide has a list of discounts to help make your coverage costs a little less. The number of discounts available to you depends on the state you live in, so be sure to check with an agent before you buy a policy.

• Bundling. If you buy both your home and auto insurance from Nationwide, you can earn a bundling discount.
• Claims-free. As long as you haven’t made a claim on your insurance, you might be eligible for additional savings.
• Prior insurance. If you’re a new Nationwide customer, you might be eligible to save more depending on how long your last policy lasted.
• Protective device. Earn this discount by installing fire and burglar alarms in your home.
• Home purchase. This is for new homeowners who’ve purchased the home within the last 12 months.
• Gated community. If your home is in a gated community where locks or guards protect all entrances, you can save money.
• Roof rating. You might be eligible if you have a newer roof or an approved type of material.
• Home renovation credits. Nationwide has a list of improvements you can make to your home’s electrical or heating and cooling systems that you can do to improve your home’s value. If you do, you might get a discount.

If you decide to buy Nationwide home insurance, an agent will make sure you get every discount you are eligible for.

Efficient Claims Handling: Nationwide Home Insurance

Ease of Filing a Claim

Nationwide Home Insurance offers a straightforward and user-friendly claims process. Policyholders have the convenience of filing a claim through multiple channels, including online, over the phone, and through mobile apps. This flexibility ensures that customers can choose the method that suits them best, making it easy to report a claim in a way that is most convenient for their needs.

Average Claim Processing Time

The efficiency of the claims process is a critical factor for policyholders. Nationwide Home Insurance strives to process claims promptly, aiming to provide quick resolutions to their customers. While specific processing times can vary depending on the nature and complexity of the claim, Nationwide’s commitment to timely claim handling is reflected in their customer feedback.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable in assessing the quality of an insurance company’s claims process. Nationwide Home Insurance receives generally positive reviews regarding their claim resolutions and payouts. Customers appreciate the company’s responsiveness and fair treatment during the claims process.

We’ll delve deeper into user ratings and experiences to provide you with a comprehensive view of how Nationwide handles claims.

The Future of Home Insurance: Nationwide’s Digital Innovations

Mobile App Features and Functionality

Nationwide offers a mobile app that provides policyholders with convenient access to their insurance information. The app allows users to view policy details, make payments, and even initiate the claims process. However, it’s essential to note that while the mobile app is a useful tool, it may not be as comprehensive for home insurance as it is for auto insurance.

We’ll explore the app’s features and functionality to help you understand its capabilities.

Online Account Management Capabilities

Online account management is a crucial aspect of modern insurance services. Nationwide Home Insurance offers online account management tools that empower policyholders to manage their policies, review documents, and make payments through a secure online portal. We’ll provide insights into the ease of using these online tools for policy management.

Digital Tools and Resources

In today’s digital age, having access to digital tools and resources can enhance the insurance experience. Nationwide may offer various digital resources to help customers understand their coverage, access educational materials, and get assistance when needed.

We’ll explore the digital tools and resources available through Nationwide Home Insurance to help you make informed decisions about your policy and coverage.

How Nationwide Ranks Among Providers

In the ever-evolving landscape of home insurance, Nationwide stands as a prominent player, offering coverage in 44 states. To provide a holistic perspective, here are the competitive arena, spotlighting Nationwide’s main rivals and why they pose a challenge.

• State Farm: State Farm rivals Nationwide with its extensive agent network and diverse discount options, making it a compelling choice for homeowners seeking comprehensive coverage.
• Allstate: Known for innovation, Allstate competes directly by offering unique features like Claim Rateguard, ensuring stable rates even after filing a claim.
• Geico: While renowned for auto insurance, Geico enters the home insurance space with competitive rates, bundling options, and a strong digital presence.
• Progressive: Progressive’s user-friendly platform, competitive pricing, and customizable coverage present a formidable challenge to Nationwide.
• Farmers Insurance: Established and trusted, Farmers Insurance competes through personalized service and a variety of coverage enhancements, standing as a key player in the industry.

Nationwide Home Insurance navigates a competitive landscape, contending with industry stalwarts like State Farm, Allstate, Geico, Progressive, and Farmers Insurance. As consumers, the choice goes beyond mere pricing, considering factors such as customer satisfaction and claims handling.

This guide aims to empower you with the knowledge to assess your options wisely and secure a home insurance policy that aligns with your needs and preferences.

Nationwide Home Insurance Reviews

As one of the largest insurance providers in the nation, Nationwide generally receives good reviews. For starters, A.M. Best gives the company an A+ for its financial strength. The Better Business Bureau also gives it an A+.

In general, Nationwide receives fewer complaints than the national average for a company of its size. Customers enjoy flexible policies, affordable prices, and lots of add-on options.

Nationwide released the first mobile app for insurance needs. Customers enjoy easy access to their policies, but you can also use the Nationwide home insurance login to access the website. You’ll find the same information online as you would in the app.

However, the mobile app isn’t suited for home insurance as well as it is for car insurance. You’ll probably need to access the website for detailed information about your policy.

Of course, if you prefer a more traditional approach, you can always call the Nationwide home insurance phone number and speak with an agent.

Customer interactions are the one area that Nationwide doesn’t excel in – many customer complaints involve how agents treated them over the phone.