New London County Mutual Insurance Review & Ratings (2024)

Discover the comprehensive review of New London County (NLC) Mutual Insurance, including ratings, customer satisfaction, cost, and services. Learn about their mission to provide affordable coverage and exceptional customer.

UPDATED: Dec 9, 2023Fact Checked

Benjamin Carr

Former State Farm Insurance Agent

Benjamin Carr worked as a licensed insurance agent at State Farm and Tennant Special Risk. He sold various lines of coverage and informed his clients about their life, health, property/casualty insurance needs. Assessing risks and helping people find the best coverage to suit their needs is a passion of his. He appreciates that insurance was designed to protect people, particularly during times...

Former State Farm Insurance Agent

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

UPDATED: Dec 9, 2023

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 9, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 9, 2023Fact Checked
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New London County Mutual Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A- (Excellent)

Complaint level:

Low

Pros

  • Competitive rates on car insurance coverage.
  • Personalized service with the ability to work directly with local agents.
  • Easy and straightforward claims process.
  • Quick payouts for claims.
  • Long-standing history dating back to the 1800s.
  • Commitment to community development, education, health, and sustainability.
  • Variety of discounts available, including safe driver, multi-car, and good student discounts.

Cons

  • Limited coverage area; currently only operates in three states (Connecticut, Rhode Island, and Massachusetts).
  • Online tools and resources could be improved, according to some customer feedback.

Final Verdict: Review of New London County Mutual Insurance

New London County Mutual Insurance (NLC) is a car insurance provider that operates in three states in the northeastern United States: Connecticut, Rhode Island, and Massachusetts. The company has a long history dating back to the 1800s and is committed to providing affordable and personalized service to its policyholders.

NLC offers a range of car insurance products and services, including liability coverage, collision coverage, comprehensive coverage, and more. The cost of insurance through NLC can vary depending on factors such as your age, driving history, and the type of coverage you need.

Based on customer reviews, NLC has generally received positive feedback for its competitive rates, personalized service, and easy claims process. Customers appreciate the ability to work with a local agent to customize their insurance coverage and have noted that the claims process is straightforward with quick payouts.

Overall, if you live in one of the states where NLC operates and are looking for a reliable and affordable car insurance provider, it may be worth considering. As with any insurance provider, be sure to compare rates and coverage options to find the best fit for your needs.

What You Should Know About New London County Mutual Insurance

Welcome to our comprehensive guide on NLI (Nippon Life) Insurance. In this article, we will explore the key aspects of NLI Insurance, including its coverage options, financial stability, and customer ratings. Whether you’re looking for life insurance, health insurance, or annuities, we’ve got you covered. We’ll also emphasize the importance of comparing rates from top insurance providers to ensure you secure the best coverage for your needs.

  • NLC is a mutual insurance company, meaning it is owned by its policyholders rather than shareholders. This can result in more personalized customer service and potentially lower rates
  • The company offers a variety of discounts, including safe driver discounts, multi-car discounts, and discounts for students who maintain good grades
  • NLC has an A+ rating with the Better Business Bureau, indicating a high level of customer satisfaction and trustworthiness

To find the most competitive rates in your area, simply enter your zip code and compare quotes from the best insurance providers. Don’t miss this opportunity to protect your future with NLI Insurance.

New London County (NLC) Mutual Insurance History

NLC was founded in 1864 in Norwich, Connecticut, as a mutual fire insurance company. Over time, the company

New London County Mutual Insurance (NLC) has a long and interesting history that dates back to the mid-19th century. The company was founded in 1864 in Norwich, Connecticut, as a mutual fire insurance company. At that time, fire was a major threat to businesses and homeowners, and there was a need for reliable insurance coverage to protect against financial losses from fire damage.

Over time, NLC expanded its insurance offerings to include other types of coverage, such as auto insurance. Today, the company is a multi-line insurance provider that offers a range of insurance products to individuals and businesses.

New London County Mutual Insurance Mission

NLC’s mission is to provide affordable insurance products and excellent customer service to its policyholders. The company has a strong commitment to the communities it serves, and it strives to make a positive impact through charitable giving and volunteerism. In fact, NLC has a charitable foundation that provides grants to local organizations that support community development, education, and health and human services.

In addition to its commitment to its policyholders and communities, NLC is also committed to sustainability and environmental responsibility. The company has implemented a number of green initiatives, such as paperless billing and energy-efficient lighting, to reduce its environmental impact.

Overall, NLC’s history and mission demonstrate its long-standing commitment to providing reliable insurance coverage and exceptional customer service to its policyholders while also making a positive impact in the communities it serves.

New London County Mutual Insurance Coverage Options

New London County Mutual Insurance (NLC) offers a range of car insurance products and services to meet the needs of its policyholders. Here’s a closer look at some of the products and services that NLC offers:

  • Liability coverage: Liability coverage is the most basic type of car insurance and covers damages and injuries that you may cause to other drivers and their vehicles in an accident.
  • Collision coverage: Collision coverage helps cover the cost of repairs or replacement of your own vehicle if it is damaged in a collision with another vehicle or object.
  • Comprehensive coverage: Comprehensive coverage provides protection for your vehicle in the event of non-collision incidents, such as theft, vandalism, or natural disasters.
  • Personal injury protection (PIP): PIP coverage helps pay for medical expenses and lost wages if you or your passengers are injured in a car accident, regardless of who is at fault.
  • Roadside assistance: NLC’s roadside assistance program provides 24/7 emergency assistance for things like flat tires, dead batteries, and towing.
  • Rental car coverage: If your car is in the shop for repairs after an accident, NLC’s rental car coverage can help cover the cost of a rental car while your car is being repaired.

The cost of NLC’s car insurance products and services varies depending on factors such as the type of coverage, the driver’s age and driving record, and the location of the policyholder. NLC offers competitive rates and personalized service to its policyholders, and it is committed to helping its policyholders find the right coverage for their needs and budget.

It’s important to note that NLC’s car insurance products and services are currently only available in Connecticut, Rhode Island, and Massachusetts. If you live in one of these states and are looking for a reliable and affordable car insurance provider, NLC is worth considering.

States Where New London County Mutual Insurance is Offered

New London County Mutual Insurance (NLC) currently offers car insurance coverage in three states in the northeastern United States: Connecticut, Rhode Island, and Massachusetts.

If you live in one of these states and are looking for a reliable and affordable car insurance provider, NLC may be a good choice. The company has a strong presence in these states and is committed to providing personalized service and competitive rates to its policyholders.

It’s worth noting that the availability of specific insurance products and services may vary depending on the state where you live, as insurance regulations can vary from state to state. Additionally, the cost of car insurance coverage can vary widely depending on factors such as your age, driving history, and the type and amount of coverage you need.

If you’re interested in getting car insurance through NLC, you can contact the company directly or use its online quote tool to get a personalized quote based on your individual circumstances.

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New London County Mutual Insurance Rates Breakdown

The cost of car insurance through New London County Mutual Insurance (NLC) can vary widely depending on a number of factors, including the driver’s age, driving history, location, and the type and amount of coverage needed. Generally, car insurance rates are also influenced by the make and model of the car being insured.

NLC offers competitive rates for its car insurance products and services, and it offers a number of discounts to help policyholders save money on their premiums. Some of the discounts available through NLC include safe driver discounts, multi-car discounts, and discounts for completing a defensive driving course.

To get a specific quote for car insurance through NLC, you can contact the company directly or use its online quote tool. Keep in mind that the quote you receive will be personalized to your individual circumstances, so it’s important to provide accurate and complete information when requesting a quote.

Overall, NLC’s car insurance rates are competitive with other insurance providers in the states where it operates, and the company is committed to providing affordable coverage and exceptional customer service to its policyholders.

New London County Mutual Insurance Discounts Available

New London County Mutual Insurance (NLC) offers a range of discounts to help its policyholders save money on their car insurance premiums. Here’s a closer look at some of the discounts available through NLC:

  • Safe driver discount: If you have a good driving record with no accidents or violations in the past few years, you may be eligible for a safe driver discount.
  • Multi-car discount: If you insure multiple vehicles with NLC, you may be eligible for a multi-car discount.
  • Good student discount: Full-time high school or college students who maintain a certain GPA may be eligible for a good student discount.
  • Defensive driving course discount: If you complete a state-approved defensive driving course, you may be eligible for a discount on your car insurance premiums.
  • Homeowner discount: If you own a home, you may be eligible for a homeowner discount on your car insurance.
  • Paid in full discount: If you pay your car insurance premium in full at the start of your policy term, you may be eligible for a paid in full discount.

It’s important to note that the availability and amount of discounts can vary depending on the state where you live and the specific insurance policy you choose. Additionally, some discounts may not be available in combination with other discounts or promotions.

Overall, the discounts offered by NLC can help policyholders save money on their car insurance premiums while still maintaining the coverage they need. If you’re interested in getting car insurance through NLC, be sure to ask about the discounts you may be eligible for to help reduce your costs.

New London County Mutual Insurance Claims: Streamlined and Efficient

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

New London County Mutual Insurance (NLC) offers a user-friendly and convenient claims process for its policyholders. Policyholders have the option to file a claim online through the company’s website, which provides a streamlined and efficient way to report a claim. Additionally, NLC offers phone-based claim filing for those who prefer speaking with a representative.

The company also provides mobile apps for policyholders, allowing them to submit claims and access their insurance information on the go. This variety of claim filing options ensures that policyholders can choose the method that best suits their preferences and needs.

Average Claim Processing Time

NLC is committed to prompt claims processing to minimize the inconvenience for its policyholders. While the specific processing time may vary depending on the nature of the claim and the circumstances, the company strives to process claims efficiently.

Policyholders can typically expect their claims to be reviewed and settled in a timely manner, ensuring that they receive the support they need when it matters most.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a crucial role in assessing the effectiveness of an insurance company’s claims process. NLC has generally received positive feedback from its customers regarding the resolution of claims and the timeliness of payouts.

Policyholders appreciate the straightforward and hassle-free approach to claims processing, as well as the company’s commitment to ensuring that they receive the compensation they are entitled to. This positive feedback reflects NLC’s dedication to providing excellent customer service throughout the claims process.

New London County Mutual Insurance’s Digital Advancements

Mobile App Features and Functionality

NLC offers a mobile app that provides policyholders with convenient access to their insurance information and various features. The app allows users to view their policy details, make payments, request policy changes, and, most importantly, file and track claims directly from their mobile devices.

The user-friendly interface and functionality of the mobile app make it a valuable tool for policyholders who prefer managing their insurance needs on their smartphones or tablets.

Online Account Management Capabilities

Policyholders with NLC can take advantage of robust online account management capabilities. Through the company’s website, policyholders can log in to their accounts to view policy documents, make payments, update personal information, and request policy changes.

This online self-service portal offers a convenient way for policyholders to have full control over their insurance policies and make necessary adjustments as their needs evolve.

Digital Tools and Resources

In addition to its mobile app and online account management, NLC provides policyholders with a range of digital tools and resources. These include educational materials, insurance calculators, and informative articles to help policyholders make informed decisions about their coverage.

The company’s commitment to providing digital tools and resources underscores its dedication to supporting policyholders in understanding their insurance options and making the most of their policies.

How New London County Mutual Insurance Ranks Among Providers

As you consider New London County Mutual Insurance (NLC) for your insurance needs, it’s essential to be aware of its main competitors in the industry. Competitor analysis allows you to make informed decisions by comparing offerings, rates, and customer satisfaction. Here are some notable competitors in the insurance industry that you may want to explore:

  • State Farm Insurance: State Farm is a major player in the insurance industry, offering a wide range of products, including auto, home, life, and health insurance. Known for its extensive network of agents, State Farm provides personalized service and competitive rates. Their emphasis on customer relationships and a variety of coverage options makes them a significant competitor for NLC.
  • Geico (Government Employees Insurance Company): Geico is well-known for its direct-to-consumer business model and memorable advertising campaigns. Specializing in auto insurance, Geico is recognized for providing competitive rates and convenient online services. The company’s focus on technology and efficiency makes it a strong competitor, especially for those seeking a streamlined and digital-centric insurance experience.
  • Allstate Insurance; Allstate is a diversified insurance company offering auto, home, life, and business insurance. With a widespread agent network and a range of coverage options, Allstate appeals to individuals and families looking for comprehensive protection. The company’s commitment to innovation and community involvement positions it as a significant competitor in the insurance market.
  • Progressive Corporation: Progressive is a prominent auto insurance provider known for its innovative approach, including the introduction of usage-based insurance through devices like Snapshot. Progressive offers competitive rates and a variety of discounts. Their commitment to technological advancements and a user-friendly online experience makes them a noteworthy competitor for NLC.
  • Liberty Mutual Insurance: Liberty Mutual is a global insurance company with a diverse range of products, including auto, home, life, and business insurance. Known for its customer-centric approach and comprehensive coverage options, Liberty Mutual competes with NLC in providing personalized service and a wide array of insurance solutions.

Exploring these competitors alongside NLC will help you make an informed decision based on your specific needs and preferences. Consider factors such as coverage options, rates, customer service, and technological advancements to find the insurance provider that best aligns with your requirements.

Customer Reviews of New London County Mutual Insurance

New London County Mutual Insurance (NLC) has generally received positive reviews from its customers. Here are some key points to keep in mind based on customer feedback:

Positives:

  • Affordable rates: Many customers have praised NLC for offering competitive rates on car insurance coverage, particularly in the states where it operates.
  • Personalized service: Customers have also appreciated the personalized service they have received from NLC, including the ability to work directly with a local agent to customize their insurance coverage.
  • Easy claims process: Many customers have noted that the claims process with NLC is easy and straightforward, with quick payouts and helpful customer service.

Negatives:

  • Limited coverage area: One potential downside of NLC is that it only operates in three states in the northeastern US (Connecticut, Rhode Island, and Massachusetts), so it may not be an option for drivers in other parts of the country.
  • Limited online tools: Some customers have also noted that NLC’s online tools and resources could be improved, including the ability to manage policies and make payments online.

Overall, the feedback from NLC’s customers suggests that it is a reputable and reliable car insurance provider, with competitive rates and personalized service.

If you live in one of the states where NLC operates and are looking for a car insurance provider, it may be worth considering. As with any insurance provider, be sure to compare rates and coverage options to find the best fit for your needs.

Frequently Asked Questions

What is New London County (NLC) Mutual Insurance?

New London County (NLC) Mutual Insurance is a property and casualty insurance company based in Norwich, Connecticut. It offers various insurance products, including homeowners, renters, personal umbrella, and commercial insurance.

What are the ratings of NLC Mutual Insurance?

NLC Mutual Insurance has been rated “A” (Excellent) by A.M. Best, a credit rating agency specializing in the insurance industry. This rating reflects the company’s financial strength and ability to meet its obligations to policyholders.

What types of insurance policies does NLC Mutual Insurance offer?

NLC Mutual Insurance offers a range of insurance policies, including homeowners, renters, personal umbrella, and commercial insurance. These policies provide coverage for a variety of risks, such as property damage, liability, and loss of income.

How can I obtain a quote from NLC Mutual Insurance?

To obtain a quote from NLC Mutual Insurance, you can contact a local independent insurance agent who represents the company. You can find a list of agents on the company’s website or by contacting its customer service department.

How can I file a claim with NLC Mutual Insurance?

To file a claim with NLC Mutual Insurance, you can contact its claims department by phone or email. The company also provides an online claims reporting system for policyholders to report their claims.

Does NLC Mutual Insurance offer discounts on its policies?

Yes, NLC Mutual Insurance offers various discounts on its policies. These discounts include multi-policy, protective device, claims-free, and age-based discounts. Policyholders can contact their local independent insurance agent to learn more about the discounts available to them.

Is NLC Mutual Insurance available in all states?

No, NLC Mutual Insurance is only available in Connecticut and Rhode Island. The company has been providing insurance coverage to residents of these two states since 1872.

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Benjamin Carr

Former State Farm Insurance Agent

Benjamin Carr worked as a licensed insurance agent at State Farm and Tennant Special Risk. He sold various lines of coverage and informed his clients about their life, health, property/casualty insurance needs. Assessing risks and helping people find the best coverage to suit their needs is a passion of his. He appreciates that insurance was designed to protect people, particularly during times...

Former State Farm Insurance Agent

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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