Rockingham Insurance Review & Ratings (2024)

Comprehensive insurance coverage for all your needs at affordable rates. Protect your home, car, and personal belongings with Rockingham Insurance's reliable policies. Our experienced team understands the importance of safeguarding what matters most to you, providing peace of mind in case of unexpected events. With Rockingham Insurance, you can rely on prompt claims processing and exceptional customer service.

UPDATED: Dec 9, 2023Fact Checked

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Daniel Walker

Licensed Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring tha...

Licensed Insurance Agent

UPDATED: Dec 9, 2023

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 9, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 9, 2023Fact Checked
3.6
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Rockingham Insurance

Average monthly rate for good drivers:

$0

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Positive customer reviews highlight satisfaction with rates.
  • Efficient and prompt claims processing.
  • Variety of insurance products to meet different needs.
  • Online account management tools for policyholders.
  • Strong financial stability with an A.M. Best rating.

Cons

  • Limited coverage area (only available in Virginia, North Carolina, and South Carolina).
  • Online quote process may require more personal information.
  • Specific coverage details for homeowners insurance not fully outlined in the article.

Final Verdict: Review of Rockingham Insurance

The evaluation of Republic Indemnity Insurance among providers, emphasizing key criteria for assessment. It suggests considering customer reviews, both positive and negative, from external sources to gauge satisfaction levels. Efficient claims processing is highlighted as a crucial factor, prompting research into customer feedback on this aspect.

The insurer’s pricing, discounts, and competitiveness are also recommended for comparison with other providers. Assessing coverage options in alignment with individual needs and industry ratings, particularly from organizations like A.M. Best, is advised for insights into financial strength.

The article encourages comprehensive research, including external reviews and quote comparisons, to holistically evaluate Republic Indemnity Insurance and make informed decisions.

Read more: Penn State Car Insurance Discount

What You Should Know About Rockingham Group

Welcome to our comprehensive guide on insurance coverage provided by Rockingham Insurance and related topics. In this article, we will delve into the importance of reliable insurance, discuss the various types of coverage available, and highlight the benefits of choosing Rockingham Insurance for your insurance needs.

Whether you’re seeking protection for your home, car, or personal belongings, we’ll explore how Rockingham Insurance offers tailored solutions to ensure your peace of mind. We’ll also touch upon the significance of prompt claims processing and exceptional customer service. To find the best rates and coverage options for your specific location, simply enter your zip code below and compare rates from the top insurance providers.

 

Rockingham Group Insurance Coverage Options

Rockingham Insurance offers several types of personal and commercial insurance. While it spent more than a hundred years offering insurance in its home state of Virginia, it expanded into Pennsylvania in 2000.

Today, Rockingham’s most popular products are homeowners and car insurance. However, it sells a wide variety of specialty insurance plans to cover just about anything important in your life.

Rockingham Homeowners Insurance

While homeowners insurance isn’t legally required by any state, it offers valuable protection for your home. Rockingham doesn’t list all the details of its plan, but you can expect it to provide the following coverages:

  • Dwelling: This coverage protects the physical structure of your home, including freestanding structures like fences and garages.
  • Personal Property: An empty house isn’t a home, and Rockingham knows it. This part of your insurance covers personal items like appliances, clothing, and furniture.
  • Liability: If someone is injured on your property and you’re deemed responsible for the incident, liability coverage helps pay your legal bills.

While these are the essential pieces of a homeowners policy, Rockingham offers add-ons that increase your plan’s value. These include:

  • Water and sewer backup
  • Utility service line coverage
  • Additional valuable objects coverage
  • Replacement cost coverage
  • Identity theft protection
  • Fraudscout
  • Green improvement coverage
  • Equipment breakdown coverage
  • Earthquake insurance

While it may be tempting to add everything possible to your insurance policy, you should only purchase what you need. Typically, add-ons quickly raise the price of your insurance. To help you save money, Rockingham offers the following homeowners discounts:

  • Claims-free
  • Security and safety equipment
  • New mortgage
  • New home

A Rockingham insurance agent will help you determine which add-ons are appropriate for your home and what discounts you’re eligible for.

Rockingham Car Insurance

Aside from the fact that most states have laws requiring a minimum amount of insurance to drive legally, car insurance protects your vehicle from the dangers of the road. Rockingham understands that your vehicle is a crucial element of your life and offers the following types of insurance to protect it:

  • Liability: If you cause an accident, your liability insurance will pay for damage you incur to people and property. Both Virginia and Pennsylvania require liability.
  • Comprehensive: Also called Other Than Collision coverage, this pays for repairs that your car needs after damage caused outside of an accident. Qualified damage includes weather, theft, vandalism, fire, and animal contact.
  • Collision: Regardless of who is at fault for an accident, collision will help pay for repairs to your vehicle.
  • Uninsured/underinsured motorist: Simply because a state requires insurance doesn’t mean that all drivers have it. This insurance protects you from drivers without sufficient coverage and is required by Virginia and Pennsylvania law.
  • Medical payments: Injuries after an accident can cost a lot to heal from. Medical payments will cover you or your passengers’ medical bills, up to the coverage amount.
  • Rental reimbursement: If your car is stuck in the repair shop after an accident, Rockingham will reimburse you for a rental car while you wait.

Like its homeowners insurance plans, you can also purchase add-ons to further the protection on your car and increase the value of your policy. Rockingham offers the following add-ons:

  • Accident forgiveness
  • Plus one car replacement
  • Roadside assistance

With the price of seemingly everything rising, Rockingham knows that its customers need to save money whenever they can. Rockingham offers the following discounts to help you maintain affordable car insurance:

  • New family
  • Policy bundling
  • Advance quote
  • Good student
  • Pay plan
  • Accident prevention
  • Customer loyalty
  • Continuous coverage
  • Safety credits

A Rockingham agent will review your policy to find as many discounts as possible for you.

Other Types of Rockingham Insurance

While home and car insurance are the leading sellers, Rockingham offers numerous other types of insurance to take care of all your needs. Rockingham provides the following insurance products:

  • Mobile home: Similar to a homeowners policy but specially crafted for mobile homes, Rockingham covers every aspect of your home and offers unique discounts.
  • Rental property: Whether you own one rental property or many, Rockingham has you covered. As a bonus, you can add multiple properties in different locations to one policy.
  • Farm: Rockingham covers full-time farmers and part-time enthusiasts alike. Of special interest is Rockingham’s Avian Influenza add-on, which protects against loss of income during bird flu outbreaks.
  • Business: Rockingham recognizes the importance of small businesses in local communities, and they offer everything you need to protect yours.
  • Personal umbrella: Liability coverage protects you from legal fees, but it’s often not enough. Umbrella insurance kicks in when your liability limit is reached.
  • Specialty: Rockingham offers three specialty commercial plans, including general contractors liability, artisan contractors liability, and multi-peril packages.

You can speak with an agent through the Rockingham Insurance phone number to learn more about these policies and discover what’s available in your state.

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Rockingham Group Insurance Rates Breakdown

Unfortunately, Rockingham’s online quote system requests a lot of personal information before it will provide you a quote. Aside from not wanting to disclose their data, many customers dislike this feature because it becomes time-consuming to find multiple quotes.

Acquiring an online quote from Rockingham might take more commitment than you’re ready for, but that doesn’t mean you have to avoid comparing prices. To begin, examine the average rates of insurance in Virginia and Pennsylvania below.

InsuranceVirginiaPennsylvania
Minimum coverage$31$41
Full coverage$86$121
Homeowners insurance$84$109

As a smaller company, you might expect Rockingham rates to be on the higher side of the state average. However, it appears that Rockingham charges slightly less than the average price. Customers generally mention that they save a lot of money with this company.

Rockingham Group Discounts Available

When it comes to securing insurance coverage, finding ways to save on premiums is always a priority. Rockingham Insurance understands the importance of providing financial relief to its policyholders and offers a range of discounts that cater to diverse needs.

In this article, we’ll delve into the various discounts provided by Rockingham Insurance, empowering you to make informed decisions while optimizing your coverage and savings.

  • Multi-Policy Discounts: Rockingham Insurance encourages bundling your insurance policies to maximize savings. By combining your home and auto insurance, for example, you can unlock substantial discounts. This not only streamlines your coverage but also results in a more cost-effective solution for comprehensive protection.
  • Safe Driver Discounts: For those with a clean driving record, Rockingham Insurance rewards responsible behavior with safe driver discounts. Maintaining a history free of accidents or traffic violations can significantly lower your auto insurance premiums, reflecting the company’s commitment to promoting and rewarding safe driving habits.
  • Home Safety Discounts: Protecting your home is not just about having insurance; it’s also about implementing safety measures. Rockingham Insurance offers discounts for home safety features such as security systems, smoke detectors, and other protective devices. These precautions not only enhance your safety but can also contribute to reducing your homeowners insurance costs.
  •  Good Student Discounts: Recognizing the importance of education, Rockingham Insurance provides discounts for young drivers who excel in their studies. Good student discounts are designed to reward academic achievement, fostering a connection between responsible academic performance and responsible behavior on the road.
  • Paid-in-Full Discounts: Opting to pay your insurance premiums in full can lead to additional savings. Rockingham Insurance offers paid-in-full discounts, giving you the opportunity to reduce your overall insurance costs by settling your premium upfront. This discount is a testament to the company’s commitment to rewarding financial responsibility.
  • Policy Renewal Discounts: Staying loyal to Rockingham Insurance comes with its perks. Policy renewal discounts are designed to reward customers for their continued trust and commitment to the company. As you renew your policies, you can enjoy additional savings, creating a mutually beneficial relationship between you and your insurance provider. 
  • Responsible Payment Discounts: Timely and responsible payment habits are valued by Rockingham Insurance. The company offers discounts to policyholders who consistently make on-time payments. This not only reflects positively on your financial responsibility but also contributes to ongoing savings on your insurance premiums.

Rockingham Insurance Effortless Claims Process

Ease of Filing a Claim

Rockingham Insurance offers multiple convenient options for filing insurance claims. Customers can choose to file their claims online through the company’s user-friendly website or mobile app, providing a seamless and hassle-free experience. Alternatively, they can also file claims over the phone, ensuring flexibility in the claims submission process to suit individual preferences and needs.

Average Claim Processing Time

Rockingham Insurance is known for its efficient claims processing. On average, the company strives to process claims quickly, providing customers with prompt resolutions. The exact processing time may vary depending on the complexity of the claim, but Rockingham’s commitment to swift claim handling helps alleviate stress during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurance company’s performance. Rockingham Insurance has garnered positive reviews from policyholders regarding its claim resolutions and payouts. Many customers have expressed satisfaction with the company’s professionalism and responsiveness when handling claims.

This positive feedback underscores the company’s dedication to providing reliable support when it matters most.

Unveiling Digital and Technological Features of Rockingham Insurance

Mobile App Features and Functionality

Rockingham Insurance offers a robust mobile app that allows customers to access their insurance accounts conveniently. The app provides a range of features and functionalities, including policy management, bill payment, and claim filing. Customers can easily review policy documents, track claims, and make necessary updates, all from the convenience of their mobile devices.

Online Account Management Capabilities

For those who prefer managing their insurance policies through a web browser, Rockingham Insurance offers comprehensive online account management capabilities. Policyholders can log in to their accounts securely through the company’s website. From there, they can view and modify policy details, access important documents, and handle various insurance-related tasks with ease.

Digital Tools and Resources

Rockingham Insurance provides an array of digital tools and resources to assist customers in making informed decisions about their insurance coverage. These resources include educational articles, coverage calculators, and FAQs, all readily accessible on the company’s website.

These digital resources empower customers with the knowledge they need to select the right insurance options for their specific needs.

How Rockingham Group Ranks Among Providers

In the dynamic landscape of the insurance industry, Rockingham Insurance stands as a prominent provider, offering comprehensive coverage solutions for homes, cars, and personal belongings.

Operating primarily in Virginia, Pennsylvania, North Carolina, and South Carolina, Rockingham Insurance prides itself on reliable policies and a commitment to exceptional customer service. As we explore the competitive arena, it’s essential to acknowledge other key players vying for the trust and patronage of consumers in these regions.

  • State Farm: As mentioned in the information, Dani Best began her insurance career with State Farm, and State Farm is a major player in the insurance industry, offering a wide range of coverage options.
  • Allstate: Another large insurance company with a national presence, offering various insurance products including auto, home, and life insurance.
  • Geico: Known for its competitive rates and extensive advertising, Geico is a major player in the auto insurance market.
  • Progressive: A leading provider of auto insurance known for its innovative policies and competitive rates.
  • Nationwide: Offers a variety of insurance products, including auto, home, and life insurance.

It’s important to note that the competitive landscape in the insurance industry can vary, and the choice of competitors may depend on specific regions and the types of insurance products offered. Consumers often compare quotes and coverage options from multiple insurance providers, so any company offering similar types of coverage in the same areas could be considered a competitor.

Rockingham Insurance Reviews

One of the best ways to judge whether or not a company will suit your needs is by reading its reviews. Rockingham reviews are overwhelmingly positive. First, the Better Business Bureau (BBB) rates Rockingham an A+, and there are three resolved complaints on its site.

A.M. Best rates insurance companies by their financial strength, with higher grades indicating that claims can easily be paid. While Rockingham has previously held an A-, it was recently upgraded to an A.

As for customer reviews, customers typically enjoy their experience with Rockingham. People that obtain multiple policies through Rockingham are particularly impressed with their service. People appreciate their rates, customer service, knowledge, and rapid responses.

Customers are also impressed with the online options. They enjoy that a simple Rockingham Insurance login allows them to access their account, make changes to their policy, pay their bill, and file a claim.

Finding negative reviews is actually a challenge for Rockingham. With the exception of a few customers with a less than satisfactory experience, people are generally extremely pleased with their insurance from Rockingham.

Frequently Asked Questions

What is Rockingham Insurance?

Rockingham Insurance is a regional insurance company that provides personal and commercial insurance products to customers in Virginia, North Carolina, and South Carolina.

What types of insurance does Rockingham Insurance offer?

Rockingham Insurance offers a range of insurance products, including home, auto, umbrella, business, and workers’ compensation insurance.

Is Rockingham Insurance a reputable company?

Yes, Rockingham Insurance has a strong reputation for its financial stability and customer service. The company has an A- rating from A.M. Best, a leading insurance rating agency.

How do I get a quote from Rockingham Insurance?

You can get a quote from Rockingham Insurance by contacting a local agent or by visiting the company’s website and filling out a quote request form.

Does Rockingham Insurance offer coverage in all states?

No, Rockingham Insurance is only licensed to sell insurance in Virginia, North Carolina, and South Carolina.

Can I manage my Rockingham Insurance policy online?

Yes, Rockingham Insurance offers online account management tools for policyholders, including the ability to pay bills, view policy documents, and make changes to coverage.

How do I file a claim with Rockingham Insurance?

You can file a claim with Rockingham Insurance by contacting your local agent or by calling the company’s claims hotline, which is available 24/7.

Does Rockingham Insurance offer discounts for multiple policies?

Yes, Rockingham Insurance offers discounts for customers who have multiple policies with the company, such as combining home and auto insurance coverage.

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Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Daniel Walker

Licensed Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring tha...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Rockingham Group

3.62 (21 reviews)
1
November 22, 2019

sbear

Unhappy former customer

I WAS a customer and was in an accident 14 months ago, at no fault of my own. I was t-boned on the driver side and my car was totaled. I drive for a living and am unable to turn my head to the left so driving is out of the question at the moment. And now they are saying I should be fine and should be back to work. They are a month and a half behind on paying me for lost wages, for the third time this year (a service I paid them for on time and in...
I WAS a customer and was in an accident 14 months ago, at no fault of my own. I was t-boned on the driver side and my car was totaled. I drive for a living and am unable to turn my head to the left so driving is out of the question at the moment. And now they are saying I should be fine and should be back to work. They are a month and a half behind on paying me for lost wages, for the third time this year (a service I paid them for on time and in one full payment every year) but they can screw around and make me late with all my other bills now because I can't work. AWESOME!!
5
October 17, 2018

Sunshine69

Wonderful business!

Have done business with Rockingham Group since 1999. Our local agent, [Redacted Name], is the best as they come. He is so accommodating, full of information and a pleasure to do business with. Adding and removing vehicles on the auto policy is very easy. On our homeowners' policy, we've only had one claim (we were robbed), and that went so smoothly and the company was so easy to work with. I would recommend Rockingham Group to anyone that is lo...
Have done business with Rockingham Group since 1999. Our local agent, [Redacted Name], is the best as they come. He is so accommodating, full of information and a pleasure to do business with. Adding and removing vehicles on the auto policy is very easy. On our homeowners' policy, we've only had one claim (we were robbed), and that went so smoothly and the company was so easy to work with. I would recommend Rockingham Group to anyone that is looking for a great insurance company!
5
July 31, 2018

greatjmw

Rockingham Group - Good so far!

I switched to Rockingham Group after my son got his driver's license and the company I was with increased my rates over 300%. Rockingham's rates were much more reasonable, since they're a regional company using regional information for their pricing rather than national information, and my agent said they were great to work with, so I switched auto and homeowner's policies to them. As far as my own personal experiences, they were great to work ...
I switched to Rockingham Group after my son got his driver's license and the company I was with increased my rates over 300%. Rockingham's rates were much more reasonable, since they're a regional company using regional information for their pricing rather than national information, and my agent said they were great to work with, so I switched auto and homeowner's policies to them. As far as my own personal experiences, they were great to work with during a recent auto claim. The claims rep assigned to my claim was very friendly and responsive, and I was able to pick the body shop I wanted to use, and the estimate amounts were paid to the body shop almost immediately once the decision was made as to what work was to be done. My policy covered a rental car for 10 days, so we had plenty of time to work with, and it was a great experience overall. My only frustration is that I hadn't had the policy long enough for the accident forgiveness that's built into the policy to be applied to this accident. You have to have the policy for 3 years without an incident, and I'd only had the policy 2 years. So I'm still waiting to see how the accident affects the rates next year. It wasn't a major accident (my teenager slid slowly off the road on ice & the side of the car bumped a tree - no injuries to person or property, no police response, just the body work to the car), but we're talking about a teenage male in a red sports car here, so hopefully I won't be totally overwhelmed by that rate increase! Other than the accident forgiveness frustration, I've been quite pleased with Rockingham Group. They also provide a roadside assistance program that's similar to AAA, and I've used that once and been happy with that as well. They were very proactive about getting a tow truck out to me, then following up to make sure he'd arrived, and then following up even after that, to make sure everything had gone smoothly.
5
February 8, 2018

Leahhuffman8

Discount

Love it because the more policy more discount. Have umbrella, homeowners, and auto insurance. They covered for replacement of my daughter cochlear implant when she lost it.
4.5
March 14, 2017

Clearsurance-user

Positive experience

Filed a claim and my rates stayed the same and no hassle with repairs.
4.5
March 9, 2017

Clearsurance-user

Insurance Review

I love my company it is fast and easy and they are honest
3
March 9, 2017

Clearsurance-user

Disappointed

They were not very helpfull when I filed claim. I expected more.
5
January 31, 2017

wbayer

You can get up to a 15% discount if you let them monitor your driving

You can get up to a 15 % discount if you let Rockingham plug a sensor in your car. Real easy. It comes in the mail and you just plug it in where your dealer does diagnostics. Also shows you your own info on your smartphone + tracks where your teens go. Pretty amazing
4
January 8, 2017

Bretfuppiz

Not bad! Easy and simple.

Rockingham offers 30 bucks per day transportation expense reimbursement up to a limit of nine hundred. That in all honesty is pretty standard for rental reimbursement with most insurers, but it's a little better than average and pretty much demonstrates that they care. It could be better. It isn't dealbreaking. That said, it will just hardly cover the cost of a compact car from the majority rental companies. I wanted to rent a safer more expensiv...
Rockingham offers 30 bucks per day transportation expense reimbursement up to a limit of nine hundred. That in all honesty is pretty standard for rental reimbursement with most insurers, but it's a little better than average and pretty much demonstrates that they care. It could be better. It isn't dealbreaking. That said, it will just hardly cover the cost of a compact car from the majority rental companies. I wanted to rent a safer more expensive vehicle to transport my loved ones, which I guess is the cost of safety- and I did end up having to pay the difference out of pocket. The claims form was simple and only needed my basic contact information, info regarding my vehicle, and a description of the loss. Pretty cool, usually it is much longer and more difficult. They're really focused of getting you in a rental. There was also the option to upload photos if you had got any you've got any but I didn't have any to upload. 
5
October 25, 2016

Clearsurance-user

Insurance

Wonderful
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