Travelers Insurance Review & Ratings (2023)

Travelers Insurance is the second largest issuer of personal insurance policies in the United States, and holds the number 89 position on the Forbes top 500 companies. What is unusual about Travelers is that they have achieved such a high ranking even though their policies are largely sold through independent agents rather than dedicated sales. In 2006, Travelers was purchased by the MetLife Insurance group, but has retained their operating name.

Travelers Insurance Company prides itself on constant innovation and excellent customer service. These are the top two reasons as to why they have been in business for over 150 years. Travelers Insurance formed through the merging of two different insurance companies: the Saint Paul Fire and Marine Insurance Company, and the Travelers Insurance Company. The two officially merged on April 1, 2004, officially becoming what is now know as Travelers Insurance Company.

Travelers Insurance’s primary operations are in the United States; however, the company has several international offices, including those in the United Kingdom and Canada. Travelers Insurance Company has at least one office in each of the fifty U.S. states, as well as a detailed website complete with an online claims center. The company offers insurance policies for both businesses and individuals.

Personal Insurance Plans

• Automobile
• Homeowners
• Condominium
• Renters
• Flood
• Boat and Yacht
• Umbrella
• Wedding and Private Events
• Identity Fraud Protection
• Valuable Items Coverage

Business Insurance Plans

• Small Businesses – Business Owners, Automobile, Umbrella, Worker’s Compensation
• Mid-Sized Businesses – Specialized Risk, Liability, Loss Prevention, Umbrella
• Large Businesses – Property, Casualty, Management and Professional Liability
• Surety Bonds
• International Business
• Risk Control

Travelers Insurance has a special Premium Audit available to their customers. This process will look for available discounts and other details regarding their accounts, and will adjust the cost of each premium accordingly. Other discounts are available by bundling policies. For example, combining home, and automobile insurance, along with other types of insurance can net a potential customer a savings of up to 20%.

The Travelers Insurance website is very detailed, and it contains a listing of all of the types of insurance plans that the company offers. Insurance quotes are available online, and policies can be purchased on the spot. There is also an online claim center and bill-paying option.