Travelers Insurance Review & Ratings (2024)

Get a 20% discount with Travelers when bundling policies, such as home and auto insurance. In our Travelers insurance review, we highlight the company's A++ rating by A.M. Best and AA rating by S&P, with positive customer reviews focusing on their user-friendly online platform and reliable service.

UPDATED: Dec 6, 2023Fact Checked

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...

Licensed Insurance Agent

Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

UPDATED: Dec 6, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 6, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 6, 2023Fact Checked
4.1
usinsuranceagents.com

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Travelers Insurance

Average monthly rate for good drivers:

$99

A.M. Best rating:

A++ (Superior)

Complaint level:

Low

Pros

  • Various discounts offered, such as bundling policies for potential savings
  • Feature-rich mobile app for convenient access to policy information
  • Robust online account management capabilities
  • Efficient claim processing with positive customer feedback
  • Extensive coverage options for personal and business insurance

Cons

  • Some customer reviews mention increasing prices for no obvious reason, indicating that premium costs may not remain static for all policyholders.
  • The availability of discounts can vary, and eligibility criteria may apply. It’s recommended to check with Travelers Insurance directly or consult with an agent for personalized information.
  • While Travelers Insurance is prominent, the insurance industry is highly competitive, and individual preferences may vary. It’s essential to compare offerings from various insurers to find the best fit.

Final Verdict: Review of Travelers Insurance

The article provides an in-depth overview of Travelers Insurance, highlighting its extensive coverage options, discounts, claims processing efficiency, and digital innovations. The insurance company’s diverse personal and business insurance plans, spanning across 50 states, Canada, the UK, and other nations, are detailed.

The piece emphasizes Travelers’ commitment to customer satisfaction, evident in its user-friendly online platform, quick claims processing, and positive customer feedback.

The discussion delves into the various discounts offered, such as bundling policies for potential savings, and explores the company’s digital breakthroughs, including a feature-rich mobile app and robust online account management capabilities.

Additionally, the article introduces and briefly outlines main competitors in the insurance industry, such as State Farm, Geico, Progressive, Allstate, and Nationwide, providing a comprehensive perspective on Travelers Insurance within the broader competitive landscape.

What You Should Know About travelers companies, inc.

  • Has an A++ rating by AM Best and AA rating by S&P.
  • Spans all 50 states, Canada, the UK, and various other nations.
  • Bundle policies, like combining home and auto insurance, yielding up to 20% off.

By the end, you’ll have a clear understanding of why Travelers Insurance is a top choice for travelers worldwide. Don’t miss out on the opportunity to secure the best rates from leading insurance providers tailored to your needs. Enter your zip code now and compare quotes to find the ideal coverage for your next adventure!

travelers companies, inc. Insurance Coverage Options

Personal Insurance Plans

  • Automobile
  • Homeowners
  • Condominium
  • Renters
  • Flood
  • Boat and Yacht
  • Umbrella
  • Wedding and Private Events
  • Identity Fraud Protection
  • Valuable Items Coverage

Business Insurance Plans

  • Small Businesses – Business Owners, Automobile, Umbrella, Worker’s Compensation
  • Mid-Sized Businesses – Specialized Risk, Liability, Loss Prevention, Umbrella
  • Large Businesses – Property, Casualty, Management and Professional Liability
  • Surety Bonds
  • International Business
  • Risk Control

Travelers Insurance has a special Premium Audit available to their customers. This process will look for available discounts and other details regarding their accounts and will adjust the cost of each premium accordingly. Other discounts are available by bundling policies. For example, combining home and automobile insurance, along with other types of insurance, can net a potential customer a savings of up to 20%.

Read more: Travelers Car Insurance Discounts

The Travelers Insurance website is very detailed, and it contains a listing of all the types of insurance plans that the company offers. Insurance quotes are available online, and policies can be purchased on the spot. There is also an online claim center and bill-paying option.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption

travelers companies, inc. Insurance Rates Breakdown

Travelers Insurance offers a range of personal and business insurance plans, with a notable Premium Audit process to identify potential discounts for customers. Bundling policies, such as home and automobile insurance, can result in significant savings—up to 20%.

As the 89th-ranked company on the Forbes top 500, Travelers Insurance maintains its standing through policies primarily sold by independent agents, providing a distinctive approach in the insurance landscape.

travelers companies, inc. Discounts Available

Travelers Insurance offers various discounts to its policyholders. Here are some of the discounts that you may be eligible for:

  • Multi-Policy Discount: Bundle multiple policies, such as home and auto insurance, to receive a discount.
  • Safe Driver Discounts: If you have a clean driving record without accidents or violations, you may qualify for a safe driver discount.
  • Continuous Insurance Discount: Maintain continuous coverage with Travelers, and you could be eligible for a discount.
  • Good Student Discount: Students with good academic records may be eligible for a discount.
  • Hybrid/Electric Vehicle Discount: If you drive a hybrid or electric vehicle, you may qualify for a discount.
  • Homeownership Discount: If you own your home, you may be eligible for a discount on your auto insurance.
  • New Car Discount: If you insure a new car, you might receive a discount.
  • Driver Training Discount: Completing a recognized driver education or training course may make you eligible for a discount.
  • Multi-Car Discount: Insure multiple vehicles on the same policy and receive a discount.
  • Early Quote Discount: Get a quote from Travelers Insurance before your current policy expires and receive a discount.

Remember that the availability of these discounts can vary, and eligibility criteria may apply. It’s always a good idea to check with Travelers Insurance directly or consult with an agent to get personalized information based on your specific situation.

Familiarizing Yourself With the Claims Procedure at Travelers Insurance

Ease of Filing a Claim

Travelers Insurance offers multiple convenient options for filing claims, ensuring a hassle-free experience for policyholders. You can file a claim through their user-friendly online platform, over the phone, or even via their mobile app. This flexibility allows you to choose the method that suits you best, making the claims process accessible and efficient.

Average Claim Processing Time

One of the crucial aspects of any insurance provider is the speed at which they process claims. Travelers Insurance has a reputation for efficient claim processing. While specific processing times can vary depending on the nature of the claim, customers generally experience swift and reliable service. This quick turnaround helps policyholders get back on their feet sooner during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurance company’s performance. Travelers Insurance consistently receives positive reviews for their claim resolutions and payouts. Their commitment to fair and prompt settlements has garnered high satisfaction ratings from policyholders. This feedback underscores the insurer’s dedication to delivering on their promises and providing peace of mind to their customers.

Travelers Insurance Digital and Technological Breakthroughs

Mobile App Features and Functionality

Travelers Insurance offers a feature-rich mobile app designed to enhance your insurance experience. The app provides easy access to policy information, allows you to file claims on the go, and offers features for managing your insurance needs conveniently from your smartphone or tablet.

With intuitive navigation and user-friendly tools, the Travelers Insurance mobile app empowers you to stay in control of your coverage wherever you are.

Online Account Management Capabilities

Managing your insurance policies and accounts has never been more accessible. Travelers Insurance offers robust online account management capabilities. Policyholders can log in to their accounts on the company’s website to review policy details, make payments, and access important documents.

This digital convenience streamlines administrative tasks and ensures you have all the information you need at your fingertips.

Digital Tools and Resources

Travelers Insurance goes beyond the basics by providing policyholders with a range of digital tools and resources. Whether you need assistance with risk assessment, safety tips, or understanding your coverage options, their online resources offer valuable insights.

These digital tools empower you to make informed decisions about your insurance needs and help you navigate the complexities of the insurance world with confidence.

How travelers companies, inc. Ranks Among Providers

Travelers Insurance is a prominent player in the insurance industry, offering a wide range of coverage options and digital tools to enhance the customer experience. However, several other insurance companies also compete in this space, each with its unique strengths and offerings. Let’s explore some of the main competitors of Travelers Insurance.

  • State Farm: State Farm is a major player in the insurance market, known for its extensive network of agents and a diverse range of insurance products. With a strong focus on personalized service, State Farm aims to meet the individual needs of policyholders. The company offers various discounts and has a robust online presence to facilitate customer interactions.
  • Geico: Geico is well-known for its direct-to-consumer approach, emphasizing simplicity and cost-effectiveness. The company is recognized for its humorous advertising campaigns and competitive rates. Geico provides a variety of coverage options, including auto, home, and renters insurance, and is known for its user-friendly online platform.
  • Progressive: Progressive is a leading insurer that has gained popularity for its innovative approach, including the introduction of usage-based insurance through devices like Snapshot. The company offers a range of discounts and focuses on providing a seamless online experience for quoting, purchasing, and managing policies. Progressive is particularly competitive in the auto insurance market.
  • Allstate: Allstate is a well-established insurance company with a broad range of coverage options, including auto, home, and life insurance. The company is known for its commitment to customer satisfaction and offers features like Claim Satisfaction Guarantee. Allstate provides personalized coverage and has a network of local agents to assist customers.
  • Nationwide: Nationwide is recognized for its diversified insurance offerings, including auto, home, and pet insurance. The company emphasizes a customer-centric approach and has a variety of discounts available. Nationwide also provides unique features such as vanishing deductibles and a highly rated claims service, contributing to its competitiveness in the insurance market.

While Travelers Insurance stands out for its comprehensive coverage and advanced digital tools, these competitors offer alternative options with distinctive features. The choice between these insurers often depends on individual preferences, coverage needs, and the level of emphasis placed on factors like customer service, discounts, and online capabilities.

Frequently Asked Questions

What is Travelers Insurance?

Travelers Insurance is a leading provider of property and casualty insurance for individuals, businesses, and organizations. The company offers a wide range of insurance products, including car insurance, home insurance, renters insurance, and more.

Is Travelers Insurance available in all states?

Travelers Insurance is available in all 50 states, as well as in Canada, the UK, and several other countries.

How do I file a claim with Travelers Insurance?

To file a claim with Travelers Insurance, you can call the company’s claims hotline at 1-800-252-4633, or you can file a claim online through the company’s website.

How do I get a quote from Travelers Insurance?

You can get a quote from Travelers Insurance by visiting the company’s website and filling out an online quote form, or by calling the company’s toll-free number at 1-866-218-2195.

How long has Travelers Insurance been in business?

Travelers Insurance was founded in 1853, making it one of the oldest insurance companies in the United States. The company has been in business for more than 165 years.

What is the financial strength of Travelers Insurance?

Travelers Insurance is financially strong and stable, with a strong balance sheet and a long history of profitability. The company has consistently earned high ratings from independent rating agencies, which are a reflection of its financial strength and stability.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...

Licensed Insurance Agent

Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for travelers companies, inc.

4.07 (1,731 reviews)
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
4
October 8, 2020

ShawnTaylor

"Travelers" is a great insurance company

"Travelers" is a great insurance company. I feel lucky to be their customer. They really care about their customers. They offers great deals and services. They are also helping community.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.usinsuranceagents.com account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption