American Reliable
This American Reliable review will cover American Reliable ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The American Reliable A.M. Best rating is A. To compare insurance rates from the best companies in your locale, enter your ZIP code below.
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Written by
Chris Tepedino
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Reviewed by
Laura Walker
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UPDATED: Nov 19, 2011
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House burned down. The first e-mail I got after asking a status was kind of “don’t call us, we will call you”. Lots of fumbling details in the process. Not truthful regarding claim status (they received reports then said they hadn’t). Took a couple of months but in the end, they maxed out the policy, then sent the check regular mail with no tracking (still waiting to receive it).
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Very bad company
Had policy for homeowners for 2 years. Had to file a claim due to plumbing company causing a leak and leading to water damages. Claim processed quickly, 2 days to have adjustor for inspection. After that claim advisor was out for 1-2 weeks. They mumbo jumboed their words and danced around specific questions. Offered a certain amount for hotel stay, submitted estimates. They reviewed and came back with low adjusted amounts for hotel stay, about half of what was needed to stay in a hotel. The are cheapskates and penny pinchers and jipped their way to lower claim payouts to satisfy their own pocketbooks. Do not buy a policy from these sheisters, they will be nice in beginning, and you may feel ok about being covered, but in the end they do not pull through for you. They also back you into a corner with few options and ultimatums in order to finish the claim quickly and pay as little as possible. This policy was for a 74 yr elder woman with a bad liver taking medications and on hospice. Treated her like just another number, no heart and just cheapskates. They should be called American unreliable, they give word American and insurance a bad name. Find anyone else.
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hfgh
good
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seems ok to me
This company has been around a long time. I have not noticed any problems with them. They were recently bought by foreigners, but, again, there have not been any conflicts here where it counts.
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Crazy Underwiters
We wanted DP-3 coverage for a home we bought for investment. It was an older home but had new roof, plus rewired, plumbed, and installed new heat pump hvac. Company demanded we put spark arrestors on chimneys that were closed. These idiots don’t deserve your biz, they said I was under insured but then claimed they could only cover ACV when I would not agree to higher premiums. ACV for my investment against catastrophic loss was all ever wanted in the first place. this is the type of company that wants to collect premiums and deny claims, giving the whole insurance industry a bad rep. my recommendation is run don’t walk and find another company.
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NEVER< NEVER deal with this company
A tree fell on house. After 3 months of delay was told to take it or leave it” settlement. House is ruined and unlivable even though we had a “total replacement” policy.
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DO NOT PURCHASE FROM AMERICAN RELIABLE
Purchased a new boat. Hit a log in the water. Less than 20 hrs. on boat. Was told by boat dealership to turn over to insurance. American Reliable Insurance denied saying operator error.” Do not purchase from this company. Read the reviews from other sites!”
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why were we canceled
Just puzzled as to why we were canceled
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