Western Reserve Group property & casualty Insurance Review & Ratings (2024)

Count on Western Reserve Group's trustworthy property and casualty insurance to safeguard your assets. With tailored coverage, skilled personnel, and speedy claims processing, we provide financial stability and peace of mind. Your possessions and resources are in capable hands. Choose us for reliable protection.

UPDATED: Dec 3, 2023Fact Checked

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Dec 3, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Dec 3, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 3, 2023Fact Checked
3.5
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Western Reserve Group property & casualty Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Tailored coverage options for homes, farms, automobiles, and businesses.
  • Skilled personnel and efficient claims processing.
  • Positive customer feedback on claim resolutions and payouts.
  • A rating of A (Excellent) by A.M. Best, indicating strong financial stability.
  • User-friendly mobile app for streamlined insurance-related tasks.
  • Robust online account management capabilities.

Cons

  • Limited information on specific add-on costs for homeowners insurance.
  • Some negative customer reviews online, as is common with many insurance companies.

Final Verdict: Review of Western Reserve Group property & casualty Insurance

The article provides an in-depth review of Western Reserve Group’s property and casualty insurance offerings, highlighting the company’s commitment to safeguarding assets through tailored coverage, skilled personnel, and efficient claims processing.

Authored by licensed insurance agent Tracey L. Wells and reviewed by Kristen Gryglik, another experienced insurance agent, the piece details the diverse insurance products provided by Western Reserve Group, encompassing personal, commercial, and farm coverage. It delves into the specifics of Western Reserve’s homeowners insurance, outlining coverage details and optional add-ons.

The article emphasizes the company’s competitive pricing and mentions potential discounts available to policyholders. Additionally, it touches on the company’s financial stability, ratings, and customer reviews. The piece also explores the digital features offered by Western Reserve Group, including mobile app functionality and online account management capabilities.

To offer a comprehensive view, the article concludes with a brief overview of the company’s main competitors in the property and casualty insurance sector.

What You Should Know About Western Reserve Group

The Rundown

  • Western Reserve Group offers a wide variety of personal, commercial, and farm-based insurance products
  • Western Reserve Group received an A rating from A.M. Best
  • The company only offers policies to residents of Ohio and Indiana

Explore Western Reserve Group Property & Casualty Insurance with your warmest welcome. The essential features of Western Reserve Group’s insurance solutions, including dependable coverage, customized plans, and swift claims processing, will be covered in detail in this article. In addition, we’ll cover the value of safeguarding your possessions and offer advice on how to live comfortably and worry-free.

Understanding the advantages of Western Reserve Group’s insurance will help you make a thoughtful selection, whether you’re a homeowner, renter, or business owner. Simply input your zip code below to compare prices from the finest insurance companies and find the lowest rates and coverage options close to you.

Give yourself every chance to protect your possessions with the greatest insurance coverage. Don’t let this chance pass you by.

Western Reserve Group Insurance Coverage Options

Western Reserve Group offers several different types of property and casualty insurance coverage. When it comes to personal coverage, Western Reserve insurance products include:

  • Auto insurance
  • Home insurance
  • Renters insurance
  • Roadside assistance
  • Umbrella liability coverage

On a commercial scale, Western Reserve Group also has several products to offer, including:

  • Businessowner’s policy
  • Commercial liability
  • Commercial property
  • Equipment breakdown
  • Commercial line coverage

Western Reserve also offers products specific to farm owners and their unique needs. The company states that its products are both flexible and comprehensive, ensuring that each farm owner has the best coverage possible.

Although Western Reserve Group offers a lot of products, one of its most popular offerings is homeowners insurance.

What does Western Reserve Group’s homeowners insurance cover?

If you are looking for homeowners insurance, you likely have a lot of questions about what different companies will cover and which product is best for you.

With Western Reserve, the products are designed to be both competitively priced and comprehensive enough to meet the needs of the vast majority of homeowners.

If you’re curious what a typical homeowners insurance policy covers, Western Reserve Group offers the following:

  • Dwelling coverage
  • “Other structures” coverage
  • Contents coverage
  • Loss of use coverage
  • Personal liability coverage
  • Medical expense coverage

In addition to covering the occurrences above, Western Reserve Group includes different add-ons that policyholders can purchase in addition to their standard homeowners coverage.

Some of these add-ons cover the following:

  • Earthquake
  • Home business
  • Cyber and identity fraud
  • Personal injury
  • Service line
  • Watercraft

As you might imagine, all of the add-ons listed above will cost extra if you include them in your homeowners policy. The Western Reserve Group website states that these add-ons can be purchased for a “nominal charge,” but the prices are not listed online.

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Western Reserve Group Insurance Rates Breakdown

The cost of insurance with Western Reserve depends on a lot of factors. However, most people state online that the company’s prices for things like auto insurance and homeowners insurance are quite competitive.

If you’re looking for a homeowners insurance policy, you’ll want to familiarize yourself with the average cost to make sure you don’t end up paying too much for coverage.

You can look at the table below to see the average annual cost for a homeowners insurance policy in each state.

Average Annual Homeowners Insurance Rates by State

StateAverage Annual Rates
Alabama$1,433
Alaska$959
Arizona$825
Arkansas$1,373
California$1,008
Colorado$1,495
Connecticut$1,479
Delaware$833
District of Columbia$1,235
Florida$1,951
Georgia$1,267
Hawaii$1,102
Idaho$730
Illinois$1,056
Indiana$1,000
Iowa$964
Kansas$1,584
Kentucky$1,109
Lousiana$1,968
Maine$882
Maryland$1,037
Massachusetts$1,488
Michigan$942
Minnesota$1,348
Mississippi$1,537
Missouri$1,285
Montana$1,174
Nebraska$1,481
Nevada$755
New Hampshire$972
New Jersey$1,192
New Mexico$1,017
New York$1,309
North Carolina$1,086
North Dakota$1,253
Ohio$862
Oklahoma$1,885
Oregon$677
Pennsylvania$931
Rhode Island$1,551
South Carolina$1,269
South Dakota$1,202
Tennessee$1,196
Texas$1,893
Utah$692
Vermont$918
Virginia$999
Washington$854
West Virginia$940
Wisconsin$779
Wyoming$1,156
Countrywide$1,211

Similarly, if you are looking for auto insurance coverage, take a look at the table below for average annual car insurance rates for each state in the U.S.

Average Annual Car Insurance Rates by State

StateAverage Annual Car Insurance Rates
Alabama$817.95
Alaska$1,048.60
Arizona$932.10
Arkansas$869.37
California$926.79
Colorado$898.79
Connecticut$1,108.67
Delaware$1,186.33
District of Columbia$1,307.62
Florida$1,206.46
Georgia$964.70
Hawaii$856.33
Idaho$656.95
Illinois$833.44
Indiana$724.65
Iowa$672.01
Kansas$819.14
Kentucky$904.39
Louisiana$1,326.78
Maine$679.56
Maryland$1,077.97
Massachusetts$1,075.35
Michigan$1,252.27
Minnesota$826.64
Mississippi$935.08
Missouri$825.40
Montana$842.54
Nebraska$778.81
Nevada$1,057.63
New Hampshire$777.98
New Jersey$1,353.96
New Mexico$896.58
New York$1,300.09
North Carolina$745.17
North Dakota$737.63
Ohio$741.11
Oklahoma$941.34
Oregon$855.57
Pennsylvania$934.34
Rhode Island$1,219.29
South Carolina$910.51
South Dakota$717.73
Tennessee$823.74
Texas$1,025.64
Utah$832.24
Vermont$737.67
Virginia$807.71
Washington$923.16
West Virginia$1,015.57
Wisconsin$696.11
Wyoming$816.71
Countrywide$954.99

If Western Reserve is as competitive as it claims, then it’s rates should be close to the ones listed above.

But you should still use an online quote tool to compare rates for property and casualty insurance before committing to any company. This is the only way to guarantee you’re getting the best rates possible.

Western Reserve Group Discounts Available

Adding different products to your insurance coverage can create fairly high insurance rates. To offset some of the cost, Western Reserve Group offers a few options for discounts on property and casualty insurance coverage.

The discounts that Western Reserve Group offers include:

  • Advance quote
  • Automatic backup generator
  • Multi-policy
  • New home
  • Protective device
  • Mortgage-free

If any of the discounts above apply to you, check to see how much you can save on your coverage.

Streamlining Experience With Universal Property Insurance Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Western Reserve Group aims to simplify the claims process for its policyholders. Whether you prefer the convenience of filing a claim online, over the phone, or through mobile apps, this insurance provider offers multiple avenues for you to report your claims. This flexibility ensures that you can choose the method that suits you best, making it easier and more convenient to initiate the claims process.

Average Claim Processing Time

When it comes to handling claims, one crucial aspect that policyholders consider is the speed at which claims are processed. Western Reserve Group is committed to providing timely claim processing. However, the specific processing times may vary depending on the nature and complexity of the claim. It’s advisable to contact the company directly for more information on their average claim processing times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable when evaluating an insurance provider’s performance in handling claims. To assess Western Reserve Group’s effectiveness in resolving claims and providing fair payouts, it’s essential to consider the experiences and opinions of policyholders.

Reviews and testimonials from customers who have gone through the claims process with Western Reserve Group can provide valuable insights into the company’s claim resolution and payout practices.

Unleashing Innovation With Universal Property Insurance Digital and Technological Features

Mobile App Features and Functionality

In today’s digital age, having a user-friendly mobile app can significantly enhance the overall insurance experience. Western Reserve Group recognizes this and offers a mobile app equipped with features and functionality to streamline various insurance-related tasks.

Whether you need to access policy information, file a claim, or make payments on the go, the mobile app is designed to make these processes more accessible and efficient.

Online Account Management Capabilities

Managing your insurance policies and accounts online has become a standard expectation for policyholders. Western Reserve Group understands this need and provides robust online account management capabilities.

Policyholders can access their accounts, view policy details, make changes, and track their claims through a secure online portal. This convenient online access empowers policyholders to have greater control over their insurance affairs.

Digital Tools and Resources

To further assist policyholders in making informed decisions and navigating their insurance coverage, Western Reserve Group offers a range of digital tools and resources.

These resources may include educational materials, calculators, FAQs, and other online resources designed to provide valuable information and support to policyholders. These digital tools can help policyholders better understand their coverage and make informed choices about their insurance needs.

How Western Reserve Group Ranks Among Providers

Western Reserve Group operates in the property and casualty insurance sector, offering coverage for homes, farms, automobiles, and businesses. To gain a comprehensive understanding of the competitive landscape, let’s explore some of the main competitors in this industry.

  • State Farm Insurance: State Farm is a major player in the insurance industry, offering a wide range of products, including property and casualty coverage. With a vast network of agents and a strong financial standing, State Farm is known for its personalized service and diverse insurance solutions.
  • Allstate Insurance: Allstate is another prominent competitor, providing property and casualty insurance along with various other insurance products. Known for its extensive advertising campaigns and innovative coverage options, Allstate is a widely recognized name in the insurance market.
  • Progressive Corporation: Progressive is a leading insurance company, particularly known for its focus on auto insurance. With a strong online presence and a user-friendly approach, Progressive has gained popularity for its competitive rates and unique features like usage-based insurance.
  • Farmers Insurance Group: Similar to Western Reserve Group, Farmers Insurance Group offers a broad spectrum of insurance products, including property and casualty coverage for homes, vehicles, and businesses. With a network of local agents, Farmers emphasizes personalized service for its policyholders.
  • Liberty Mutual Insurance: Liberty Mutual is a global insurance company that competes in the property and casualty sector. With a diverse range of insurance offerings and a commitment to customer service, Liberty Mutual stands as a significant competitor in the industry.
  • Nationwide Mutual Insurance Company: Nationwide is a well-established insurance provider offering various coverage options, including property and casualty insurance. With a focus on customer-centric solutions and a wide network of agents, Nationwide competes strongly in the insurance market.

These competitors, along with others in the industry, contribute to a dynamic and competitive landscape. Policyholders often compare the offerings, rates, and customer experiences provided by these companies to make informed decisions about their insurance needs.

Does Western Reserve Group have good ratings and reviews online?

Western Reserve Group has an A (Excellent) rating with A.M. Best. Additionally, the company garners an A+ rating with the Better Business Bureau. When it comes to Western Reserve insurance reviews from customers, the company does have its fair share of negative reviews regarding different facets of P&C insurance.

While this is fairly standard for any insurance company, you may want to review some of these customer reviews before making any decisions.

Should I buy insurance with Western Reserve Group?

If you want to buy a Western Reserve Group insurance policy, you will want to keep the Western Reserve group customer service contact information handy.

Additionally, you can speak to an employee who can use a Western Reserve group agent login to offer you more specific information about the company’s products and policies. Once you purchase a policy with Western Reserve, you can use your own Western Reserve group login to make a claim, review the status of a claim, and print additional insurance cards.

It is always in your best interest to do some digging before committing to any one company. So, before you decide to purchase an insurance policy with Western Reserve, make sure you search online to see what’s available.

You can use our free tool below today to access property and casualty insurance quotes in your area and see how much you could save.

Frequently Asked Questions

What is Western Reserve Group Property & Casualty Insurance?

Western Reserve Group is a property and casualty insurance company that offers coverage for homes, farms, automobiles, and businesses in Ohio and Indiana.

How long has Western Reserve Group been in business?

Western Reserve Group was founded in 1906, which means it has been in business for over 100 years.

Is Western Reserve Group financially stable?

Yes, Western Reserve Group has been awarded an “A” (Excellent) rating by A.M. Best, which is a leading insurance rating agency. This rating indicates that the company has strong financial stability and is likely to be able to meet its financial obligations to policyholders.

What types of insurance does Western Reserve Group offer?

Western Reserve Group offers a variety of insurance products, including home, farm, auto, and business insurance.

What are the benefits of Western Reserve Group home insurance?

Western Reserve Group home insurance offers protection for your home and personal property, as well as liability coverage for accidents that occur on your property. It also includes additional living expenses coverage if you need to temporarily relocate due to a covered loss.

What are the benefits of Western Reserve Group auto insurance?

Western Reserve Group auto insurance offers liability coverage, as well as collision and comprehensive coverage for your vehicle. It also includes coverage for uninsured and underinsured motorists, and optional coverage for things like roadside assistance and rental car reimbursement.

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Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Western Reserve Group

3.45 (33 reviews)
1
May 13, 2021

Tms

Unprofessional

Had my first claim in 20 years. Had to deal with the rudest most hateful people ever. I have cancelled my policy
1
March 25, 2020

jprice

Poor review

I had some bank account fraud on my checking account and they temporarily shut down my account. I had inadvertently forgot my check to Western Reserve group had already been written. I received a letter from them three days before they were going to suspend my insurance stating that I had to get them a certified check or cashiers check for the full amount by that Sunday. I called them and told them the story- they told me that I couldn't use m...
I had some bank account fraud on my checking account and they temporarily shut down my account. I had inadvertently forgot my check to Western Reserve group had already been written. I received a letter from them three days before they were going to suspend my insurance stating that I had to get them a certified check or cashiers check for the full amount by that Sunday. I called them and told them the story- they told me that I couldn't use my credit card and that I needed to call my local insurance agent. They wouldn't or didn't know how to take my money. The local agent stated that she would reach out to me once she found out how to do it. Never got a call back and thus it was cancelled. Just to boot, I got a bill in the mail for money owed ($38.00) for the lagging period. Not much customer service. I was a customer for at least 10+ years. Sad they treat a customer like that.
5
October 15, 2018

Ssdowning

Good price

They have been great to work with so far! The price is much lower than what we were paying with our previous provider.
5
September 3, 2018

jgirl09

Fan For Life

To be honest, they made shopping for auto insurance easy and manageable for a first-time buyer. I plan on staying with them for a long, long time.
5
July 16, 2018

Ama74

Positive Experience

I have had only good things to say about this company. I have had several claims with this company and never had any problems.
5
April 18, 2018

willieandbarb

Good reliable company to do business with!

This has been a very reliable company. Any claims we have had were taken care of immediately with no problems.
5
February 11, 2018

tango5432

Great service

Great price and excellent customer service easy to use website easy to get a hold of if needed .
5
December 2, 2017

Bethaw

Affordable and fair

I LOVE this insurance company. I get such great coverage for such a great price. I was in an accident shortly after I got my car. Someone rear ended me. It was no problem having someone come out to document and take pictures to find a repair shop to do the job to fix my car.
4
October 26, 2017

servantgal

Reasonable interaction

We have never had any troubles with Western Reserve. We had one claim when our son was in a minor accident, and another when someone else backed into me. They were reasonable to work with both times, and paid according to the policy. The payment wasn't quick, but again, it was reasonable and was what we expected.
5
October 8, 2017

VStrawder

Helpful and conscientious of customers

We have had more than one experience with the automotive portion of our insurance through Western Reserve Group. We had to use our uninsured coverage for one incident. Another, we had difficulty getting insurance info from the other party and Western Reserve stepped in and handled it promptly and efficiently. The third incident, we ended up not needing to use our coverage but Western Reserve called us to make sure things were being handled by the...
We have had more than one experience with the automotive portion of our insurance through Western Reserve Group. We had to use our uninsured coverage for one incident. Another, we had difficulty getting insurance info from the other party and Western Reserve stepped in and handled it promptly and efficiently. The third incident, we ended up not needing to use our coverage but Western Reserve called us to make sure things were being handled by the other party's insurance in a timely manner and offered to help in resolving any situation that we felt wasn't being handled correctly. It's a good feeling to know that they "have our back", so-to-speak, and that we have someone on our side to give advice and information that we have needed to get things done.
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