Concord Group Insurance Companies Review & Ratings (2024)

Protect what matters most with Concord Group Insurance - your trusted partner for comprehensive coverage and peace of mind. Safeguard your assets and loved ones with our reliable insurance solutions tailored to your unique needs. From auto and home insurance to renters and commercial policies, we have you covered.

UPDATED: Nov 27, 2023Fact Checked

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2023Fact Checked
3.9
usinsuranceagents.com

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Concord Group Insurance Companies

Average monthly rate for good drivers:

$100

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Comprehensive coverage options for home, auto, business, and life insurance.
  • Competitive premiums that provide value for the coverage offered.
  • Excellent customer satisfaction with personalized service and prompt claims processing.
  • Positive customer reviews highlight reliability and commitment to client needs.
  • Streamlined claims process for a hassle-free experience.

Cons

  • Limited online quoting options, requiring a visit to the official website for a customized quote.
  • Availability may vary by location, with some policies being more region-specific.
  • The emphasis on personalized service might lead to longer response times in certain cases.
  • Limited availability of detailed information on the website regarding policy features.
  • The range of policies might be overwhelming for those seeking a more straightforward insurance solution.

Final Verdict: Review of Concord Group Insurance Companies

Concord Group Insurance is a regional insurance provider that offers a range of insurance coverage options to customers in several states across the United States, including New Hampshire, Vermont, Maine, Massachusetts, and Connecticut.

The company provides coverage for auto, home, and business insurance, and offers a range of discounts to help customers save on their insurance coverage.

While some customers praise the company for its competitive pricing and helpful customer service, others have criticized the company for its complicated claims process and limited coverage options.

When considering Concord Group Insurance for your insurance needs, it is important to research the company and its offerings, compare it to other insurance providers, and read customer reviews to get a better understanding of the company’s strengths and weaknesses.

What You Should Know About Concord Group Insurance Companies

Welcome to our comprehensive guide on Concord Group Insurance and how it can provide the reliable coverage you need. We will explore the key topics related to Concord Group Insurance, including the range of insurance options they offer, the benefits of choosing their policies, and the exceptional customer service they provide.

We’ll delve into the importance of having the right coverage, the peace of mind it brings, and how Concord Group Insurance stands out as a trusted provider in the industry. To find the best insurance rates in your area, simply enter your zip code below and compare quotes from the top insurance providers. Take the first step towards securing your future today!

Concord Group Insurance History and Mission

Concord Group Insurance is a regional insurance provider that has been serving customers for over 80 years. The company was founded in 1936 with the mission of providing insurance coverage to individuals, families, and businesses in the communities where it operates.

Over the years, Concord Group Insurance has grown and expanded its offerings, but it has remained committed to its original mission of providing affordable and comprehensive insurance coverage to its customers. The company is dedicated to providing insurance coverage that meets the needs of its customers and helps to protect their assets and interests.

In addition to its insurance offerings, Concord Group Insurance is also dedicated to giving back to the communities it serves. The company is involved in a number of local initiatives and charitable organizations, and it works to support the growth and development of the communities where it operates.

The history and mission of Concord Group Insurance reflect its commitment to providing quality insurance coverage and customer service to its customers. If you are looking for an insurance provider that values customer service and community involvement, Concord Group Insurance may be the right choice for you.

Concord Group Insurance Companies Insurance Coverage Options

Concord Group Insurance offers a wide range of products and services to meet the needs of different customers. The main products and services that the company offers include:

  • Car insurance: Concord Group Insurance offers several different types of car insurance coverage, including liability insurance, collision insurance, comprehensive insurance, and more. Customers can choose the coverage that best meets their needs and budget.
  • Home insurance: The company also offers home insurance coverage, which provides protection for your home and personal belongings. Home insurance policies can include coverage for damage to the structure of your home, as well as protection for your personal belongings.
  • Life insurance: Concord Group Insurance offers life insurance policies to help protect your loved ones in the event of your death. Life insurance policies can help to provide financial support for your family and help to cover end-of-life expenses.
  • Business insurance: The company also provides insurance coverage for businesses, including liability insurance, property insurance, and workers’ compensation insurance. Business insurance policies can help to protect your business from financial loss and help to keep it running smoothly.
  • Specialty insurance: Concord Group Insurance also offers a range of specialty insurance policies, including motorcycle insurance, boat insurance, and more. These policies provide coverage for specific types of vehicles and help to protect your investment.

In addition to these products and services, Concord Group Insurance may offer additional coverage options, such as pet insurance, travel insurance, and more.

The company provides coverage to customers in several states, making it a great option for those who are looking for a reliable, local provider.

States Where Concord Group Insurance is Provided

Concord Group Insurance provides insurance coverage in a number of states across the United States. The exact states where the company provides coverage will vary depending on the type of coverage you need.

Some of the states where Concord Group Insurance provides insurance coverage include:

  • New Hampshire
  • Vermont
  • Maine
  • Massachusetts
  • Connecticut

Read more: Connecticut Car Insurance Discounts

Concord Group Insurance is dedicated to providing insurance coverage to customers in the states where it operates. By providing insurance coverage in these states, the company helps to ensure that customers have access to affordable and comprehensive insurance coverage.

Read more: Massachusetts Car Insurance Discounts

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption

Concord Group Insurance Companies Insurance Rates Breakdown

The cost of insurance coverage from Concord Group Insurance will vary depending on a number of factors, including the type of coverage you need, your location, your driving history, and more. Some of the factors that can impact the cost of insurance coverage include:

  • Type of coverage: The type of coverage you need will have a significant impact on the cost of your insurance. For example, liability insurance may be less expensive than comprehensive insurance, which provides more comprehensive coverage.
  • Location: The cost of insurance coverage can vary based on your location. For example, insurance costs may be higher in areas with a higher rate of accidents or theft.
  • Driving history: Your driving history can have a significant impact on the cost of your insurance coverage. Drivers who have a history of accidents or traffic violations may be charged a higher rate for insurance coverage.
  • Age and gender: The age and gender of the driver can also impact the cost of insurance coverage. Younger drivers and male drivers may be charged a higher rate for insurance coverage.
  • Make and model of vehicle: The make and model of your vehicle can also impact the cost of your insurance coverage. Some vehicles may be more expensive to insure due to their value or the cost of repairs.

Concord Group Insurance Companies Discounts Available

Concord Group Insurance offers a variety of discounts and special offers to help customers save on their insurance costs. Some of the discounts and special offers that the company provides include:

  • Multi-policy discounts: Customers who purchase multiple policies from Concord Group Insurance can often receive a discount on their overall insurance costs. For example, customers who purchase both car insurance and home insurance from the company may be eligible for a multi-policy discount.
  • Safe driver discounts: Drivers who have a safe driving record may be eligible for discounts on their car insurance coverage. Safe driver discounts can help to lower the cost of insurance for drivers who are considered to be less risky.
  • Good student discounts: Students who maintain good grades may be eligible for discounts on their car insurance coverage. Good student discounts can help to lower the cost of insurance for students who are considered to be responsible and safe drivers.
  • Loyalty discounts: Customers who have been with Concord Group Insurance for a certain period may be eligible for loyalty discounts. These discounts can help to reward long-term customers and provide additional savings on their insurance costs.
  • Bundled discounts: Customers who bundle their insurance coverage may be eligible for discounts on their overall insurance costs. For example, customers who purchase both car insurance and home insurance from the company may be eligible for a bundled discount.

Concord Group Insurance Companies Claims Process Made Easy

Ease of Filing a Claim (online, over the phone, mobile apps)

Concord Group Insurance offers a user-friendly claims process, allowing customers to file claims conveniently through various channels, including online submissions, over the phone, or through their dedicated mobile app. This accessibility ensures a hassle-free experience for policyholders, providing multiple options to suit their preferences and situations.

Average Claim Processing Time

The average claim processing time with Concord Group Insurance is competitive, reflecting their commitment to efficient and timely handling of claims. Customers can expect a streamlined process from claim submission to resolution, helping them get back on track without unnecessary delays.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts from Concord Group Insurance is mixed. While some customers praise the company for its prompt and fair claim resolutions, others express concerns about the clarity and transparency in the claims process. It’s essential for potential customers to consider both positive and negative experiences to make an informed decision about their insurance needs.

Unlocking Innovation: Concord Group Insurance Companies Digital & Technological Features

Mobile App Features and Functionality

Concord Group Insurance’s mobile app is equipped with a range of features and functionalities that enhance the user experience. The app provides easy access to policy information, allows claims reporting, facilitates payments, and offers a user-friendly interface, ensuring policyholders can manage their insurance needs on the go.

Online Account Management Capabilities

Concord Group Insurance provides robust online account management capabilities, allowing policyholders to access and manage their policies, review coverage details, update personal information, and make payments seamlessly. This online convenience empowers customers to stay in control of their insurance matters with ease and efficiency.

Digital Tools and Resources

The digital tools and resources offered by Concord Group Insurance are designed to provide valuable insights and guidance to policyholders. These tools may include educational resources, insurance calculators, and risk assessment tools, aiding customers in making informed decisions about their coverage and ensuring they have a clear understanding of their policy benefits.

How Concord Group Insurance Companies Ranks Among Providers

Potential competitors of Concord Group Insurance might include:

  • State Farm: One of the largest insurance providers in the U.S., offering a wide range of insurance products.
  • Allstate: Known for providing various insurance products, including auto, home, and life insurance.
  • Geico: A major player in the auto insurance market, known for competitive pricing.
  • Progressive: Another prominent auto insurance provider with a focus on innovation.
  • Liberty Mutual: Offers a variety of insurance products for individuals and businesses.
  • Nationwide: Provides insurance and financial services, including auto and homeowners insurance.
  • Farmers Insurance: Offers a range of insurance products for home, auto, and business.
  • Travelers: A leading provider of property and casualty insurance.

Remember, the competitiveness of these companies can vary based on factors like location, specific coverage needs, and individual preferences. It’s recommended to compare quotes and policies from multiple insurers to find the best fit for your specific requirements.

Concord Group Insurance Customer Reviews

Concord Group Insurance has received mixed reviews from its customers. While some customers praise the company for its customer service and competitive pricing, others have criticized the company for its claims process and limited coverage options.

Strengths reported by customers of Concord Group Insurance include:

  • Affordable pricing: Many customers report that Concord Group Insurance offers competitive pricing for its insurance coverage.
  • Helpful customer service: Some customers praise the company for its knowledgeable and friendly customer service representatives, who can assist with questions and concerns about insurance coverage.
  • User-friendly website: Some customers have also praised the company for its user-friendly website, which makes it easy to manage and purchase insurance coverage online.

Weaknesses reported by customers of Concord Group Insurance include:

  • Limited coverage options: Some customers have also criticized the company for its limited coverage options, which may not meet the needs of all customers.
  • Poor customer service: Some customers have also reported negative experiences with the company’s customer service, including unhelpful or unresponsive representatives.

When considering Concord Group Insurance for your insurance needs, it is important to research the company and its offerings, compare it to other insurance providers, and read customer reviews to get a better understanding of the company’s strengths and weaknesses.

Frequently Asked Questions

What is Concord Group Insurance?

Concord Group Insurance is an insurance company that provides personal and commercial insurance products to customers in the northeastern United States.

What types of insurance does Concord Group Insurance offer?

Concord Group Insurance offers a range of insurance products, including home insurance, auto insurance, business insurance, and liability insurance.

What is the financial strength of Concord Group Insurance?

Concord Group Insurance is rated A (Excellent) by A.M. Best, which indicates that they have a strong financial position and are likely to be able to meet their financial obligations.

Does Concord Group Insurance offer discounts?

Concord Group Insurance may offer discounts for certain types of customers, such as those with multiple policies or good driving records.

What is the customer service like at Concord Group Insurance?

Concord Group Insurance has a reputation for providing good customer service, with many customers reporting positive experiences with their representatives.

How can I get a quote for Concord Group Insurance?

You can get a quote for Concord Group Insurance by visiting their website, contacting their customer service department, or working with an independent insurance agent.

Can I manage my Concord Group Insurance policy online?

Yes, Concord Group Insurance offers an online portal where you can manage your policy, make payments, and access important documents.

What is the claims process for Concord Group Insurance?

The claims process for Concord Group Insurance typically involves reporting the claim to their claims department, providing any necessary documentation, and working with an adjuster to resolve the claim.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Concord Group Insurance Companies

3.90 (41 reviews)
1
December 26, 2023

Asdf12345

Awful customer service experience with claims department.

Absolutely awful customer service experience with the claims department. Unhelpful to answer questions about the claim process. Very unsupportive and unhelpful claims agent.
1
April 22, 2020

Please1

Windshields

Needed 2 windshields replaced. They did then cancelled my policy. Shame on You. You are a terrible company. Paid you thousands over the years and then for 2 windshields you cancel
1
July 15, 2019

PhcM

Terrible Company

Worst Insurance company I have ever had a claim with. Low ball offers. Adjuster did not understand what a Carbon Fiber Roof was??
3
December 31, 2018

jnc880

Cheapest company but never goes down over time.

For me I have been with the company for a very long time and it was the cheapest company [REDACTED NAME] found for me. I have never had a problem or an accident. I feel though I was paying less when I first Joined and got insurance. I do understand my Jeep is a newer model making the insurance rate higher. Its still the cheapest I can get as I was told I have no credit which reflects on Insurance you buy. Overall its a 4 out of 5 star company. Bu...
For me I have been with the company for a very long time and it was the cheapest company [REDACTED NAME] found for me. I have never had a problem or an accident. I feel though I was paying less when I first Joined and got insurance. I do understand my Jeep is a newer model making the insurance rate higher. Its still the cheapest I can get as I was told I have no credit which reflects on Insurance you buy. Overall its a 4 out of 5 star company. But I feel they should reward costumers thats been with them for a long time and had no accidents.
5
April 17, 2018

Dcline2007

Best out there

This was the beat insurance I have ever had. They had awesome rates, and friendly customer service.
5
February 10, 2018

jhumphrey

Great Insurance Company

I have had two claims due to "hit and run" and they have been there to help me! I pay my deductible and they cover the rest. They are prompt to get an appraisal, friendly, knowledgable, proud to do business with this company.
4
January 26, 2018

lacroix102

concord group

This is a completive company. they have a lot of options for the little amount that the policy costs.
5
January 14, 2018

pmartin0517

Nice comapny

This company has very professional and reactive to our requests. Constantly trying to get us the lowest rates.
4
January 11, 2018

xxadam411xx

Review

They have been a good company. I have enjoyed working with them. It was easy to get a rate but need better communication over the phone
4
January 10, 2018

kitkat4

a good company to work with

Never had a problem with any claims made. Were all promptly handled. Easy to pay options on web site and payment reminders are emailed.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.usinsuranceagents.com account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

secured lock Secured with SHA-256 Encryption