First General Insurance Review & Ratings (2023)

This First General Insurance Review will cover First General Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Feb 20, 2023Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 20, 2023

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Are you looking for car insurance that offers comprehensive coverage at an affordable price? Look no further than First General Insurance. With a variety of coverage options and discounts available, this insurance company is a great choice for those who want reliable and cost-effective protection.

  • Affordable car insurance rates
  • Wide range of coverage options
  • Multiple discounts available

First General Insurance History and Mission

First General Insurance was founded in 1997 in Chicago, Illinois, with the goal of providing affordable and reliable car insurance to drivers across the United States. The company began by offering coverage to high-risk drivers who had difficulty obtaining insurance from traditional insurance companies. As the company grew, it expanded its coverage options to include more traditional policies, but it has remained committed to providing affordable rates and excellent customer service.

Today, First General Insurance is headquartered in Madison, Wisconsin, and has expanded its coverage to over 30 states. The company continues to prioritize customer service and has established a reputation for providing reliable protection to drivers of all backgrounds and risk levels.

First General Insurance’s mission is to provide reliable and affordable car insurance to drivers across the United States. The company believes that everyone deserves access to high-quality insurance, regardless of their driving history or financial situation. To achieve this mission, First General Insurance offers a variety of coverage options and discounts, as well as exceptional customer service.

In addition to providing insurance to drivers, First General Insurance is also committed to giving back to the community. The company partners with local organizations and charities to support causes that are important to its customers and employees.

Overall, First General Insurance’s history and mission demonstrate its commitment to providing affordable and reliable car insurance to drivers across the United States, while also making a positive impact in the communities it serves.

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First General Insurance Products and Services

First General Insurance offers a wide range of coverage options, including liability, collision, comprehensive, and uninsured motorist coverage. Drivers can also opt for additional coverage, such as roadside assistance and rental reimbursement. This means that drivers can customize their policies to meet their unique needs and preferences.

Let’s start with the car insurance options. First General Insurance offers a variety of car insurance coverage options to meet the needs of drivers of all types. These options include:

  • Liability coverage: This covers the costs of any damages or injuries you cause to other people or their property in an accident.
  • Collision coverage: This covers the cost of repairing or replacing your vehicle if you’re involved in a collision with another vehicle or object.
  • Comprehensive coverage: This covers the cost of repairing or replacing your vehicle if it’s damaged by something other than a collision, such as theft, vandalism, or severe weather.
  • Uninsured/Underinsured motorist coverage: This covers the cost of damages and injuries if you’re involved in an accident with a driver who doesn’t have insurance or doesn’t have enough insurance to cover the damages.

In addition to standard car insurance coverage, First General Insurance offers a variety of additional coverage options to help drivers customize their policies to meet their unique needs. These options include:

  • Roadside assistance: This covers the cost of towing your vehicle if it breaks down or becomes disabled.
  • Rental car reimbursement: This covers the cost of renting a car if your vehicle is in the shop for repairs after an accident.
  • Personal injury protection: This covers medical expenses for you and your passengers if you’re involved in an accident.

Overall, First General Insurance offers a wide range of products and services designed to meet the needs of drivers of all types. Whether you’re a high-risk driver or a safe driver looking for affordable coverage, First General Insurance has options to meet your needs.

Cost of First General Insurance

The cost of car insurance with First General Insurance can vary depending on a number of factors, including your age, driving record, vehicle make and model, and location. That being said, First General Insurance is known for offering affordable rates to drivers of all types, including high-risk drivers who may have difficulty obtaining coverage from traditional insurance companies.

To get an idea of how much you can expect to pay for car insurance with First General Insurance, you can get a free quote online or by calling the company’s customer service line. The quote will take into account your personal information, driving history, and coverage needs, and will provide you with an estimate of your monthly or annual premium.

One thing to keep in mind is that First General Insurance offers a variety of discounts that can help you save money on your premium. These discounts include safe driver discounts, multi-car discounts, and bundling discounts, among others. By taking advantage of these discounts, you may be able to significantly lower your premium and get the coverage you need at an affordable price.

Overall, First General Insurance is known for offering affordable rates and a variety of discounts to help drivers save money on their car insurance premiums. If you’re looking for reliable and affordable car insurance, First General Insurance is a great option to consider.

Discounts Offered by First General Insurance

First General Insurance offers competitive rates that are often lower than those of its competitors. The company also offers multiple discounts, including safe driver discounts, multi-car discounts, and discounts for bundling policies. This makes it easier for drivers to save money on their car insurance premiums.

Some of those discounts include:

  • Safe driver discounts: Drivers who have a clean driving record and no accidents or violations in a certain period of time are eligible for a safe driver discount.
  • Multi-car discounts: Drivers who insure multiple vehicles with First General Insurance are eligible for a discount on their premiums.
  • Bundling discounts: Customers who bundle their car insurance with other insurance policies, such as home or renters insurance, can save money on their premiums.

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States Where First General Insurance is Offered

First General Insurance is a regional insurance company that primarily offers car insurance coverage in the state of Michigan. The company is based in Traverse City, Michigan, and has been serving the state’s drivers for over 80 years.

While First General Insurance is primarily focused on providing coverage in Michigan, the company may also offer coverage in neighboring states, such as Indiana or Ohio. However, it’s best to contact the company directly or check their website to see if coverage is available in your area.

It’s worth noting that because First General Insurance is a smaller regional insurer, their coverage options and pricing may differ from those of larger national insurers. However, the company is known for offering personalized service and competitive rates to drivers in Michigan, and may be a good option for those who are looking for a local insurer with a strong reputation in the community.

Customer Reviews of First General Insurance

When it comes to customer reviews, opinions on First General Insurance are mixed. Some customers have had positive experiences with the company, citing their competitive pricing and personalized service as reasons to recommend them to others. Other customers, however, have had negative experiences with the company, citing issues with claims processing and customer service.

Some customers have praised First General Insurance for their affordable rates and personalized service. Many customers appreciate the fact that the company is a local, family-owned business that has been serving the community for over 80 years. Some customers also appreciate the discounts that the company offers, such as multi-car and bundling discounts, which can help to lower the cost of their premiums.

On the other hand, some customers have had negative experiences with First General Insurance. Some customers have reported issues with claims processing, citing long wait times and difficulty getting in touch with the company’s customer service representatives. Other customers have reported issues with the company’s billing practices, citing unexpected rate increases or confusion about their policy terms.

It’s important to keep in mind that every insurance company will have both positive and negative reviews, and that individual experiences can vary. If you’re considering First General Insurance as your car insurance provider, it may be helpful to read reviews from a variety of sources, as well as to reach out to the company directly with any questions or concerns you may have.

In Summary: First General Insurance

Overall, First General Insurance is an excellent choice for drivers who want comprehensive car insurance at an affordable price. Not only do they offer qualify car insurance coverage options, but they also offer plenty of additional coverage options and discounts for qualified drivers.

And First General Insurance has customer reviews to match. While First General Insurance is generally well-regarded, some customers have complained about slow claims processing and difficulties with customer service. However, the majority of reviews are positive, with many customers praising the company for its affordable rates, comprehensive coverage options, and reliable protection.

With a wide range of coverage options, multiple discounts, and a commitment to exceptional customer service, this insurance company is a top choice for drivers across the United States. Compare car insurance quotes today to see if First General Insurance is the right fit for you.

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