Preferred Mutual Insurance Review & Ratings (2023)

This Preferred Mutual Insurance Review will cover Preferred Mutual Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Preferred Mutual Insurance A.M. Best rating is A. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Mar 22, 2023Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Mar 22, 2023

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Company Details
Address: One Preferred Way
City: New Berlin
State: NY
ZIP Code: 13411
Phone Number: (800) 333-7642
Fax: (607) 847-8046
AM Best Rating: A

Consider Preferred Mutual Insurance, a company that has been in the insurance industry for over a century. In this review, we’ll dive into the company’s history, mission, and offerings, including their different types of discounts available to customers.

We’ll also look at customer reviews, to see what customers are saying about the company’s strengths and weaknesses. If you’re in the market for insurance, this review will help you make an informed decision.

Interesting Attributes of Preferred Mutual Insurance:

  • They have been in business for over 120 years.
  • They offer a range of discounts to help customers save on their insurance premiums.
  • They have a strong focus on community involvement and charitable giving.

When it comes to finding the right insurance, it can be difficult to know where to start. There are so many companies out there, each promising to provide you with the best coverage at the best price. One company that you may want to consider is Preferred Mutual Insurance.

Preferred Mutual Insurance has been in the insurance industry for over a century, and they are committed to providing their customers with quality coverage and excellent service. In this review, we’ll take a closer look at Preferred Mutual Insurance, including their history, mission, and offerings. We’ll also dive into customer reviews, so you can get a sense of what it’s like to work with the company.

Preferred Mutual Insurance History and mission

Preferred Mutual Insurance was founded in 1896 in New Berlin, New York, with the aim of providing reliable insurance coverage to individuals, families, and businesses. The company’s mission is to provide peace of mind to its customers by offering them quality insurance coverage at a fair price.

For over a century, Preferred Mutual Insurance has been committed to providing excellent service to its customers. The company is dedicated to ensuring that its customers have the protection they need in the event of an unexpected event, such as a car accident or home damage.

One of the ways that Preferred Mutual Insurance achieves its mission is by providing customized insurance coverage to its customers. The company recognizes that each customer has unique insurance needs, and they work with their customers to tailor their policies to meet those needs.

Preferred Mutual Insurance is also committed to community involvement and charitable giving. The company believes that it has a responsibility to give back to the communities in which it operates, and they support a wide range of charitable organizations and initiatives.

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Products and Services That Preferred Mutual Insurance Offers

Preferred Mutual Insurance offers a range of insurance products and services to its customers. Here is an overview of the company’s main offerings:

  • Auto insurance: Preferred Mutual Insurance offers car insurance coverage for a range of vehicles, including cars, trucks, SUVs, and motorcycles. Customers can choose from a range of coverage options, including liability, collision, comprehensive, and uninsured motorist coverage.
  • Home insurance: Preferred Mutual Insurance offers coverage for homeowners, including protection for their homes, personal property, and liability. Customers can choose from a range of coverage options, including standard coverage, extended replacement cost, and optional coverage for things like water damage, identity theft, and more.
  • Renters insurance: Renters insurance from Preferred Mutual Insurance provides coverage for renters who may not own the property they live in but still need protection for their personal property and liability. This coverage can help renters replace stolen or damaged belongings, and cover temporary living expenses if they need to relocate.
  • Umbrella insurance: Umbrella insurance provides additional liability coverage beyond the limits of a customer’s auto or home insurance policies. This coverage can help protect customers in the event of a catastrophic loss or lawsuit.
  • Business insurance: Preferred Mutual Insurance offers a range of business insurance products to protect small and medium-sized businesses, including general liability, commercial property, and commercial auto coverage. The company also offers coverage for specific industries, such as construction, hospitality, and healthcare.
  • Farm insurance: Preferred Mutual Insurance provides coverage for farmers, including protection for their farm property, equipment, and livestock. The company also offers coverage for farm liability and crop insurance.

Coverage Cost From Preferred Mutual Insurance

The cost of insurance coverage from Preferred Mutual Insurance can vary depending on a number of factors, including the type of coverage, the customer’s location, driving history, credit score, and more. Here is a breakdown of some of the main factors that can affect the cost of insurance from Preferred Mutual Insurance:

  • Type of coverage: Different types of insurance policies have different costs, such as home insurance, life insurance, health insurance, and disability insurance.
  • Deductible: The amount of money you pay out of pocket before your insurance coverage kicks in can affect your premium for most types of insurance.
  • Age: Your age can be a factor in the cost of insurance policies like life insurance or health insurance.
  • Health status: Your current health and medical history can also affect the cost of health and life insurance policies.
  • Location: The location of your property can impact the cost of home insurance, as well as other types of insurance policies.
  • Coverage amount: The amount of coverage you need can affect the cost of insurance policies, such as life insurance or disability insurance.
  • Discounts: Insurance companies may offer discounts for various factors, such as bundling multiple policies together or installing safety features on your property.

Areas Where Preferred Mutual Insurance is Available

Preferred Mutual Insurance is available in several states across the United States. The company provides insurance coverage in the following states:

  • New York
  • New Jersey
  • New Hampshire
  • Connecticut
  • Massachusetts
  • Rhode Island
  • Vermont

While the company primarily operates in the Northeast region of the United States, it may expand its services to other regions in the future. Customers who are interested in finding out if Preferred Mutual Insurance provides coverage in their state can follow these eight steps:

  1. Visit the Preferred Mutual Insurance website.
  2. Click on the “Get a Quote” button on the homepage.
  3. Enter the requested information, such as name, address, and contact information.
  4. Select “Auto Insurance” as the type of insurance you are interested in.
  5. Enter information about the vehicle you want to insure, such as the make, model, and year.
  6. Answer any additional questions about your driving history and insurance needs.
  7. Once you have entered all the required information, click “Submit.”
  8. The website will provide you with a quote for auto insurance coverage from Preferred Mutual Insurance if coverage is available in your state.

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Preferred Mutual Insurance Discounts Available

Preferred Mutual Insurance offers a range of discounts to help customers save on their insurance premiums. Here is an overview of some of the discounts that are available:

  • Safe driver discount: Customers who maintain a clean driving record and avoid accidents may be eligible for a safe driver discount.
  • Multi-policy discount: Customers who bundle their auto, home, or renters insurance policies with Preferred Mutual Insurance may be eligible for a multi-policy discount.
  • Vehicle safety discount: Customers whose vehicles are equipped with certain safety features, such as anti-lock brakes or airbags, may be eligible for a vehicle safety discount.
  • Anti-theft device discount: Customers whose vehicles are equipped with an anti-theft device, such as an alarm or a tracking system, may be eligible for an anti-theft device discount.
  • Home safety discount: Homeowners who have certain safety features installed in their homes, such as smoke detectors or security systems, may be eligible for a home safety discount.
  • Good student discount: Full-time students who maintain a certain grade point average may be eligible for a good student discount.
  • Pay-in-full discount: Customers who pay their insurance premium in full rather than in installments may be eligible for a pay-in-full discount.

Customer Reviews of Preferred Mutual Insurance

Customer reviews of Preferred Mutual Insurance are generally positive. Customers appreciate the company’s personalized service, competitive pricing, and strong financial stability. Here is an overview of some of the strengths and weaknesses that customers have reported in their reviews:

Strengths:

  • Personalized service: Many customers appreciate the individualized attention they receive from Preferred Mutual Insurance. They report that representatives are knowledgeable, helpful, and responsive to their needs.
  • Competitive pricing: Customers also appreciate the affordability of Preferred Mutual Insurance’s products. They report that the company’s prices are competitive with other insurance providers in the region.
  • Financial stability: Preferred Mutual Insurance is rated A- (Excellent) by A.M. Best, which indicates that the company has a strong financial standing. Customers appreciate this stability and feel confident in their choice of insurance provider.

Weaknesses:

  • Limited availability: Some customers have reported that Preferred Mutual Insurance is not available in their state, which can be a drawback for customers who are looking for coverage outside of the Northeastern United States.
  • Limited discounts: While Preferred Mutual Insurance does offer discounts to customers, some customers have reported that the company’s discount offerings are limited compared to other insurance providers.

In Summary: Preferred Mutual Insurance

Preferred Mutual Insurance is a regional insurance company that has been providing coverage to customers in the Northeastern United States since 1896. The company offers a range of insurance products, including auto, home, renters, and umbrella insurance, and is known for its commitment to personalized service and financial strength.

Preferred Mutual Insurance is available in several states in the Northeastern region, including New York, New Jersey, New Hampshire, Connecticut, Massachusetts, Rhode Island, and Vermont.

Customers may be eligible for a range of discounts, including safe driver, multi-policy, vehicle safety, anti-theft device, home safety, good student, and pay-in-full discounts.

Overall, Preferred Mutual Insurance is a reliable option for customers in the Northeastern United States who are looking for affordable insurance coverage and personalized service.

Reviews
for Preferred Mutual Insurance Company

4.09 (39 reviews)
1
April 13, 2020

crazedkim

Terrible Business Practices

In the last 1.5 years I have had three experiences where deer have hit the side of my car. I live in the Adirondacks and they run out of nowhere on suicide runs. I always believed that deer were no fault accidents. Well, not with this company. We have had both auto and homeowner insurance with Preferred Mutual for over 17 years. We have submitted no claims since at least 2009. We pay over $6,500 a year for our insurance which totals over $6...
In the last 1.5 years I have had three experiences where deer have hit the side of my car. I live in the Adirondacks and they run out of nowhere on suicide runs. I always believed that deer were no fault accidents. Well, not with this company. We have had both auto and homeowner insurance with Preferred Mutual for over 17 years. We have submitted no claims since at least 2009. We pay over $6,500 a year for our insurance which totals over $60,000 during the 17 years. Now, in the middle of a pandemic you issue a non-renewal on our auto policy. This was on purpose to hurt me. A non-renewal is like a death sentence and finding other replacement insurance is almost impossible. They could have just canceled us. This was intentional. When our agent reached out toPreferred Mutual they were told "too bad." The attitude of the underwriter was rude, condescending and dismissive. Seriously. Who does that? When other companies are lowering insurance premiums because people aren't driving in this pandemic, Preferred Mutual writes non-renewals and RAISES rates as evidenced by other Preferred Mutual insureds. Everyone has a negative story about this company. I have reached out to them on numerous occasions but they have yet to return my call.
5
November 19, 2018

starburst

auto insurance

i really like this insurance company because they always tell me that i am never late and they always sent me a remind messages bout when i need to pay it and email me when i pay it ,,but i really love it the insurance ..i always count on them...thank you from being a great insurance company...
5
October 11, 2018

Brhclear

Happy they didn’t drop me!

Have been with them for 5 years. Despite a costly claim and a minor one they didn’t drop me. Though I’m paying more I appreciate that I can stay with them.
5
September 13, 2018

cheeze82

Best Company

I have had a good experience with this company. They are very easy to work with. They really try and help you find the best deal out there for your style.
5
August 21, 2018

Julz

Excellence service

Excellent customer service, fast easy claims, good prices. Does allow driver discounts. Explains what coverage options mean.
5
July 27, 2018

lolaalexss

Good small town company

Great company. good customer service. would definitely recommend. very easy to get ahold of a real person on the phone.
5
July 19, 2018

pruss44

Great company

This company has very good service through their agents. Most problems can be rectified by a single telephone call. Compared to other insurers, their rates are very resonable.
5
July 15, 2018

ms7436208

Great car insurance!

This is a great auto insurance company. Great price. Great customer service. Recommended to everyone.
5
April 16, 2018

Susha77

Best of best

We had a very good experience with them and customer service was always helpful. They also have very affordable plan so I will definitely recommend them to try once.
5
March 7, 2018

ADaniel8

Love them

Love them. I’ve never had any issues and they always provide lowest prices. I’ve been with this insurance for over 10 years and plan to stay!
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