Mercury Insurance Review & Ratings (2023)

Company Details

Address: 555 West Imperial Highway

City: Brea

State: CA

ZIP Code: 92821

Phone Number: (323) 937-1060

Fax: (323) 857-7116

Website: mercuryinsurance.com

AM Best Rating: A+

Fitch Rating: A+

3.73 (667 reviews)

Mercury Insurance is a car insurance company that has been in business since 1961. The company’s mission is to provide affordable insurance options to their customers while offering exceptional customer service. Mercury Insurance offers a range of products and services, including auto insurance, homeowners insurance, renters insurance, and more.

The company operates in 11 states across the US and offers various discounts to help customers save money on their premiums. Customer reviews of the company are generally positive, with many customers praising the company’s customer service and competitive pricing.

Interesting Attributes of Mercury Insurance:

• Mercury Insurance offers a range of discounts to help customers save money on their premiums.
• The company operates in 11 states across the US, providing insurance coverage to millions of customers.
• Mercury Insurance has a strong reputation for exceptional customer service, with many customers praising the company’s responsiveness and helpfulness.

Mercury Insurance is a well-known name in the car insurance industry, offering affordable insurance options to drivers since 1961. With a mission to provide reliable and high-quality insurance coverage to their customers, Mercury Insurance has become a trusted name in the industry.

Whether you’re a new driver or a seasoned one, Mercury Insurance has a range of products and services to meet your needs. In this article, we’ll explore the history and mission of Mercury Insurance, the products and services they offer, the cost of those services, the states where they operate, the different types of discounts available to customers, and an overview of customer reviews of the company.

Mercury Insurance History and Mission

Mercury Insurance was founded in 1961 by George Joseph, with the mission of providing affordable and reliable insurance coverage to customers. The company started as a small, local insurance provider in California but quickly grew to become one of the largest independent insurance companies in the US.

Over the years, Mercury Insurance has remained committed to its mission of providing affordable coverage options while also offering exceptional customer service.

In recent years, Mercury Insurance has expanded its product offerings beyond auto insurance, offering homeowners insurance, renters insurance, and more.

Despite its growth and expansion, the company remains dedicated to its original mission and continues to be a popular choice for drivers and homeowners looking for affordable and reliable insurance coverage.

Products and Services That Mercury Insurance Offers

Mercury Insurance offers a wide range of insurance products and services to meet the needs of its customers. The company’s primary focus is on auto insurance, but it also offers homeowners insurance, renters insurance, and condo insurance. Here’s a closer look at each of the products and services that Mercury Insurance offers:

• Auto insurance: Mercury Insurance offers a range of auto insurance coverage options to meet the needs of drivers. Their coverage options include liability insurance, collision insurance, comprehensive insurance, personal injury protection, uninsured/underinsured motorist coverage, and roadside assistance.
• Homeowners insurance: Mercury Insurance offers homeowners insurance coverage, providing protection for damage to your home and personal property. The company offers a range of coverage options to meet the needs of homeowners, including coverage for dwelling, personal property, liability, additional living expenses, and more.
• Renters insurance: If you’re renting a home or apartment, Mercury Insurance offers renters insurance to protect your personal property and provide liability coverage. The company’s renters insurance policies provide coverage for personal property, liability, loss of use, medical payments to others, and more.
• Condo insurance: Mercury Insurance offers insurance coverage for condominium owners, providing protection for your unit and personal property. The company’s condo insurance policies provide coverage for dwelling, personal property, liability, loss of use, and more.
• Business insurance: Mercury Insurance also offers business insurance products and services, including commercial auto insurance, general liability insurance, workers’ compensation insurance, and more. These products are designed to meet the needs of small business owners.

Areas Where Mercury Insurance is Available

Mercury Insurance is available in 11 states across the US, including Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia. The company has a strong presence in California, where it was founded, and has since expanded into other states.

Mercury Insurance has over 8,000 independent agents across these states, providing customers with access to personalized service and support. Mercury Insurance is particularly popular in California, where it has been ranked as one of the top auto insurance companies by J.D. Power for customer satisfaction.

The company has also received high ratings for customer satisfaction in other states where it operates. Despite its limited geographic reach, Mercury Insurance is a popular choice for drivers and homeowners in the states where it is available due to its affordable rates, wide range of coverage options, and exceptional customer service.

Cost of Mercury Insurance

The cost of Mercury Insurance can vary depending on several factors, including the type and amount of coverage you need, your driving history, the make and model of your vehicle, your age and gender, and your location. However, Mercury Insurance is known for offering competitive rates to its customers, particularly in the states where it has a strong presence.

To get an idea of what you can expect to pay for Mercury Insurance, we can look at some sample rates for a few different coverage scenarios:

• Liability-only coverage: For a 30-year-old male driver with a clean driving record: $481 per year in California, $378 per year in Arizona, and $405 per year in Texas.
• Full coverage (collision, comprehensive, liability): For a 35-year-old female driver with a clean driving record, driving a 2018 Honda Civic: $1,305 per year in California, $1,200 per year in Arizona, and $1,225 per year in Texas.
• Homeowners insurance coverage: for a 40-year-old homeowner with a $300,000 dwelling coverage limit, $100,000 personal property coverage, and $300,000 liability coverage: $1,050 per year in California, $800 per year in Arizona, and $1,300 per year in Texas.

Keep in mind that these are just sample rates and your actual cost for Mercury Insurance will depend on your individual circumstances.

Mercury Insurance Discounts Available

Mercury Insurance offers several discounts to its customers to help them save money on their insurance premiums. Here’s a look at some of the most common discounts available:

• Multi-policy discount: If you have multiple policies with Mercury Insurance, such as auto and homeowners insurance, you can save money on your premiums.
• Good driver discount: If you have a clean driving record with no accidents or traffic violations, you may qualify for a good driver discount.
• Anti-theft discount: If your vehicle has an anti-theft device installed, you may be eligible for a discount on your auto insurance premiums.
• Multi-car discount: If you have more than one vehicle insured with Mercury Insurance, you can receive a discount on your premiums.
• Good student discount: If you or your child is a full-time student with good grades, you may be eligible for a discount on your auto insurance premiums.
• Professional association discount: If you belong to a professional organization or association, you may be eligible for a discount on your auto or homeowners insurance.
• Home safety features discount: If your home has certain safety features installed, such as smoke detectors or a security system, you may be eligible for a discount on your homeowners insurance premiums.

Customer Reviews of Mercury Insurance

Mercury Insurance has generally received positive reviews from customers across the states where it operates. Here’s an overview of what customers are saying about the company:

Strengths:

• Competitive rates: Many customers appreciate the affordable rates that Mercury Insurance offers compared to other insurance companies.
• Good customer service: Customers praise the helpful and friendly customer service they receive from Mercury Insurance agents and representatives.
• Easy claims process: Several customers have noted that the claims process with Mercury Insurance is quick and easy, with fast payouts and minimal hassle.
• Flexible coverage options: Mercury Insurance offers a wide range of coverage options that can be customized to meet the individual needs of its customers.
• Discounts and rewards: Mercury Insurance offers a variety of discounts and rewards to help customers save money on their premiums.

Weaknesses:

• Limited availability: Some customers have expressed frustration with the fact that Mercury Insurance is only available in a limited number of states.
• Higher rates for high-risk drivers: Customers with a history of accidents or traffic violations may face higher rates with Mercury Insurance compared to other insurance companies.
• Limited digital services: While Mercury Insurance has made improvements to its digital services in recent years, some customers have reported difficulties accessing their accounts or managing their policies online.

In Review: Mercury Insurance

Mercury Insurance is a car insurance company that offers a variety of auto and homeowners insurance products and services to customers in 11 states across the United States. The company was founded in 1961 and has a mission to provide high-quality insurance coverage at an affordable price.

Mercury Insurance offers a range of coverage options and discounts to help customers save money on their premiums, including multi-policy, good driver, anti-theft, multi-car, good student, professional association, and home safety features discounts. The company has received generally positive reviews from customers for its competitive rates, good customer service, and easy claims process.

While there are some potential drawbacks to consider, such as limited availability and higher rates for high-risk drivers, Mercury Insurance may be a good option for those looking for affordable, customizable insurance coverage. It’s always a good idea to compare quotes from multiple insurance providers to find the best coverage and rates for your individual needs.