Standard Fire Company
This Standard Fire Company review will cover Standard Fire Company ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Standard Fire Company A.M. Best rating is A+, and the Standard Fire Company S&P Rating is AA. To compare insurance rates from the best companies in your locale, enter your ZIP code below.
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Written by
Chris Tepedino
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Reviewed by
Laura Walker
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UPDATED: Nov 19, 2011
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Horrible Insurance Company
The guy on the phone was really rude and keep asking me when am I going to make a payment.
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Terrible, Cheap
I am not overly pleased by the services provided by SFIC & Travelers. The standard fire insurance company a subsidiary of travelers would not be my recommendation to anyone looking for insurance for their property or anything else. When my house was hit by a tornado, in July of 2017, it sat for half of a year with the roof collapsed in and a tree through the wall at that time I had hoped, due to having what I thought was decent insurance (Standard & Travelers), the stress was over, sadly, and thanks to SFIC/travelers, it was the opposite. It has been nothing but one long catastrophe after another. In fact tornado was not the only event that was catastrophic to my family,—travelers and their claims service was almost as bad as they made everything even more stressful and difficult. I hope people understand that travelers entire process is designed to extricate themselves from the situation and pay as little as possible as quickly as possible. I don’t know, maybe that is how all property insurance companies operate–I really do not have enough experience to know. I had always heard insurance companies are not in the business to pay claims, only to collect cash, and travelers has certainly lived up to that adage.
I would recommend that travelers consider re-writing this particular sentence on their webpage (below) or at least consider explaining that while travelers might take any stress out of reporting an insurance claim—they will do all in their power to claim it is not their responsibility add as much stress as they can when it comes to actually paying the claim.
At Travelers, we do our best to take the stress out of reporting insurance claims. Find out more from our insurance claim center. ”
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Worst customer service and claim review
Made a claim on my boat for tornado damage and had to deal with Matthew Pais the adjuster signed to my claim. He was not only disrespectful but inconsiderate and made me feel like a was a liar and could’ve cared less if my claim was handled or not. Why you have him working for you is beyond me. I just sent in my notice to cancel my insurance after only 3 months so I can go to a company that cares.
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Won' t contact me after filing claim
Was hit by Standard Fire insured driver 9/7. And when I initiated call and explained their insured who was on their cell phone when she hit me on driver’s side of my car, totaling my car. They have not contacted since as of 10/3, even though I have called every day. They are not settling with me for injuries as well as having to deal with Travelers, for my auto replacement, who also evidently was told NOT to contact me. So when you sign up for auto insurance, do they tell you that you will be dealing with 2 insurance companies if you have a claim? Worst company(s) I have ever dealt with.
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