Liberty Mutual RightTrack Review: Pros, Cons, & Alternatives (2023)

Discover significant savings on your auto insurance premiums by enrolling in Liberty Mutual RightTrack's innovative telematics program. By driving safer and adopting responsible habits, you can enjoy reduced rates and enjoy the benefits of a more affordable coverage. Experience the financial advantages of Liberty Mutual RightTrack today and drive with confidence, knowing you're getting the best value for your insurance.

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Natasha McLachlan

Content Writer

Natasha McLachlan is a writer who currently lives in Southern California. She is an alumna of California College of the Arts, where she obtained her B.A. in Writing and Literature. Her current work revolves around insurance guides and informational articles. She truly enjoys helping others learn more about everyday, practical matters through her work.

Content Writer

Laura Walker

Former Licensed Agent

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

Former Licensed Agent

UPDATED: May 18, 2023

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The Rundown

  • Liberty Mutual Rightrack monitors your driving habits for 90 days through an app
  • Discounts are up to 30%, depending on how well you drive
  • Your rates won’t be increased for poor driving
  • You can only sign up for RightTrack when you start your auto insurance policy with Liberty Mutual

We are pleased to welcome you to our in-depth explanation to Liberty Mutual RightTrack, a telematics service that can help you reduce your auto insurance premiums. In order to give you the necessary information to make an informed choice, we will examine the benefits, drawbacks, and alternatives of Liberty Mutual RightTrack in this post.

The program’s operation, the behaviors it monitors, and any potential drawbacks will all be covered. In addition, we’ll contrast Liberty Mutual RightTrack with other telematics services provided by other insurance firms. By entering your zip code below, you can compare quotes from the best providers and be sure to discover the lowest insurance prices in your neighborhood. Control the cost of your insurance and start saving right away.

How does Liberty Mutual RightTrack work?

RightTrack is very easy to use. You have to sign up for RightTrack when you activate your car insurance policy with Liberty Mutual. Then you simply download the app and use your Liberty Mutual login to create your account.

The app will run in the background on your phone and evaluate your driving habits. The behaviors tracked are:

  • Braking
  • Acceleration
  • Time of day
  • Miles driven

The downsides are that the app does use your battery and data, which can cost you money if you don’t have a good data plan. Also, the app does store your data, which can lead to some privacy concerns.

Do you know how to trick Liberty Mutual RightTrack? Even if you try, the bigger advantage is that it makes you more aware of your driving habits.

According to the Insurance Information Institute, one of the main advantages of telematics is that it provides immediate feedback, causing you to adjust your driving habits quickly.

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Is RightTrack from Liberty Mutual worth it?

There are pros and cons when it comes to a program like RightTrack and it may not be for everyone.

Pros for using RightTrack include:

  • The program is free and easy to use
  • If you drive safely, you will save money on your auto insurance
  • Any discount you receive is for the life of your policy
  • You will pay more attention to your driving and improve any poor habits you might have picked up

Cons of using RightTrack are:

  • The app does use your data, so if you don’t have a good data plan in place, it can actually cost you money
  • You only have 90 days to show good driving habits
  • RightTrack isn’t available in every state. You can’t get RightTrack in Arkansas, California, Delaware, Hawaii, North Carolina, and Washington D.C.
  • Your data is tracked which can compromise your privacy
  • Liberty Mutual generally has more expensive car insurance rates to start with

If you still aren’t quite sure you want to try RightTrack, call Liberty Mutual customer service using the Liberty Mutual phone number.

Liberty Mutual RightTrack reviews are generally mixed, but company ratings are fairly high. This car insurance company has good Better Business Bureau ratings and is financially stable.

Liberty Mutual is one of the best insurance companies when it comes to ratings. But, that doesn’t mean it’s right for you. Other programs, like Geico DriveEasy or Progressive Snapshot, are similar to RightTrack but may offer you lower rates. You can also compare Allstate Drivewise vs American Family KnowYourDrive to look at those companies’ telematics programs.

Read our Safeco RightTrack Review and our USAA SafePilot Review for a look at even more telematics programs. 

Although RightTrack could help you get more affordable car insurance, you still need to make sure it’s the best deal for you. Compare your Liberty Mutual RightTrack auto insurance quote with quotes from other companies by entering your ZIP code.

 

Frequently Asked Questions

What is Liberty Mutual RightTrack?

Liberty Mutual RightTrack is a telematics program that offers auto insurance discounts based on safe driving habits. It evaluates your driving habits using an app that tracks behaviors like speed, braking, and time of day.

How does Liberty Mutual RightTrack work?

To use RightTrack, you need to sign up when you activate your Liberty Mutual car insurance policy. Then, you download the app and create an account using your Liberty Mutual login. The app runs in the background on your phone and evaluates your driving habits, tracking behaviors like speed, braking, and time of day. The program then assigns a discount based on your driving behavior.

What behaviors does the RightTrack app track?

The app tracks behaviors such as speed, braking, time of day, and mileage. The program then assigns a discount based on your driving behavior.

Are there any downsides to using the RightTrack app?

The app does use your phone’s battery and data, which can cost you money if you don’t have a good data plan. Also, the app stores your data, which can lead to privacy concerns.

How does Liberty Mutual’s RightTrack compare to other telematics programs?

Other programs, such as Geico DriveEasy, Progressive Snapshot, and Allstate Drivewise, are similar to RightTrack but may offer lower rates. To determine which program is best for you, it is recommended that you compare the rates and discounts offered by different telematics programs.

Reviews
for Liberty Mutual Insurance

3.95 (3,598 reviews)
1
May 18, 2023

Zzzzzzz6969

Run away become they will cancel you

After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill ...
After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill on time and my deduction for the accident. I did my share of the game. They don't play nice at all. They play people. Run!
2
April 20, 2023

NG1989

Appraisers short change customers

Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appra...
Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appraiser I had was unreasonable. I’m filing a complaint with the state.
1
March 28, 2023

M__Atif

Terrible Company when it comes to honor their liability

Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and sa...
Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and said, your claim is denied. She decided in few seconds after checking my email. In fact she never read my emails, just wanted to give me false hope. They could do investigation, they could read my emails, they could go through pictures but hey had already decided to deny my claim. They knew that I do not have a camera in my car or any witness. I am an Uber driver, I lost my car, and my job because of this accident. I had to borrow money from friends to purchase another car and I still owe money. Just because I cannot prove it, does not mean it did not happened. I could not do anything so just writing this review.
1
March 20, 2023

pstringer818_gmail_com

WARNING!

WARNING!!!! FIND ANOTHER INSURANCE COMPANY! Will gladly take your money but after 30+ years when we needed them, it has been a nightmare!!!!
1
March 2, 2023

Mzvlt63

Ridiculous cancelation reason

They sent me a letter stating they could not renew my insurance because I used the roadside assistant to get a tire changed. I had this insurance for 2 years and I never missed a payment or filed an accident claim. I was blindsided by this so I has to scrabble for insurance to cover my new vehicle.
1
February 13, 2023

friTZ_THE_CAT

car accident

simple review my car was rear ended by a truck on the nys thruway car was totaled i had minor injuries the insurance company representative was rude and demanded i pay the 500 deductible even though the truck hit me from behind avoid this company at all costs
2
February 6, 2023

Yodaka

Adjuster ignores additional claim

My car was hit by a vehicle that was insured by liberty mutual. The adjuster was fast in processing the claim at first. But after the body was fixed, we found out the wheel bearing was damaged due to the impact on the tire by the accident. The adjuster cannot be reached by email (from the very beginning, she's been blocking email) or texts (she ignores texts).
5
November 9, 2021

LaLaDoom

Helpful and Awesome

Liberty Mutual has been amazing to work with. I got into an accident earlier this year and they were quick and honest with their help.
5
May 24, 2021

Ahendricks1018_

[NAME REDACTED] is awesome!

[NAME REDACTED] is amazing, I was previously with progressive and he found a way to get me more coverage and have it be less than my single policy! Marvelous customer service, you can tell he genuinely cares about his clients. Very knowledgeable about coverages. All around a great work. Definitely beyond satisfied with my experience!
5
April 16, 2021

Jon_Wentworth

Best Choice for a carrier

Wonderful experience. They make insurance simple and understandable. It is a plus that I can carry all my policies under one roof, even my Life Insurance.
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