Is Insurance Company of the West a Good Company?

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Asked January 14, 2013

1 Answer


Insurance Company of the West (ICW) is a property and casualty insurance company that offers insurance products to businesses and individuals across the United States. Here are some details that may help in assessing whether ICW is a good company:

  • Financial Strength: ICW has received an A- rating from A.M. Best, which is considered to be a good rating. This rating indicates that the company has a strong ability to meet its financial obligations to policyholders.
  • Customer Satisfaction: ICW has not been rated in the J.D. Power's 2020 U.S. Auto Insurance Satisfaction Study, which is a widely recognized benchmark for customer satisfaction in the insurance industry. However, the company has received mixed reviews from customers on various online platforms. Some customers have reported positive experiences with ICW's customer service and claims handling, while others have reported dissatisfaction.
  • Coverage and Products: ICW offers a range of insurance products to both businesses and individuals, including commercial property, general liability, workers' compensation, and personal auto insurance. The company is particularly known for its workers' compensation coverage, which is designed to protect employees who are injured or become ill while on the job.
Overall, ICW appears to be a financially stable insurance company with a range of products that may be suitable for businesses and individuals in need of coverage. While the company has not been extensively rated for customer satisfaction, the mixed reviews from customers suggest that the quality of service and claims handling may vary. As with any insurance company, it's important to carefully review the terms and conditions of any policy before enrolling and to compare different insurance companies and their products to find the best fit for your needs.

Answered January 14, 2013 by Anonymous

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