CNA Insurance Review & Ratings (2023)

This CNA Insurance Review will cover CNA Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The CNA Insurance S&P Rating is BBB. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Feb 19, 2023Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 19, 2023

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Company Details
Address: 333 South Wabash Avenue Floor 22
City: Chicago
State: IL
ZIP Code: 60604
Phone Number: (312) 822-5000
Fax: (312) 822-6419
Website: cna.com
AM Best Rating: N/A
S&P Global Ratings: BBB
Moody's Rating: Baa2
Fitch Rating: BBB+
Company Rating 1.73 (23 reviews)

CNA is the 7th largest auto insurance underwriter in the nation. The company has assets of over 68 billion dollars, and claimed revenues in excess of 10.3 billion dollars in 2006. They have been in business for more than 100 years, and today conduct business throughout the United States. They bare the 14th largest liability insurer in the country.

CNA Insurance is a leading provider of car insurance, offering a range of products and services to meet the needs of drivers across the country. In this comprehensive review, we will explore the company’s history and mission, the cost of their services, and the different discounts available to customers.

We’ll also look at customer reviews and highlight the company’s strengths and weaknesses, helping you make an informed decision about whether CNA Insurance is the right choice for you.

  • Founded in 1897, CNA Insurance has over 120 years of experience in the industry.
  • Offers a range of products and services, including car insurance, home insurance, and business insurance.
  • Serves customers in all 50 states, providing coverage to drivers across the country.

From car insurance to home insurance and even business insurance, CNA Insurance offers a wide range of products to meet the needs of its customers.

CNA Insurance History and Mission

CNA Insurance was founded in 1897, making it one of the oldest and most experienced insurance companies in the country. With over 120 years of experience, CNA Insurance has a long history of serving customers and providing quality coverage.

The company’s mission is to provide its customers with the best possible coverage at an affordable price, helping to ensure that they are protected in the event of an accident or other unexpected event.

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CNA Insurance’s Main Products and Services

CNA Insurance offers a wide range of products and services, including car insurance, home insurance, and business insurance. The company’s car insurance policies offer coverage for liability, collision, and comprehensive coverage, as well as personal injury protection, uninsured/underinsured motorist coverage, and more.

Let’s take a closer look at each of these products and services.

Car Insurance

CNA Insurance offers car insurance coverage for liability, collision, and comprehensive coverage, as well as personal injury protection, uninsured/underinsured motorist coverage, and more.

These policies provide protection for drivers in the event of an accident, helping to cover the costs of repairs, medical expenses, and more. Customers can choose from a variety of coverage options to ensure that they get the protection they need at a price that fits their budget.

Home Insurance

In addition to car insurance, CNA Insurance also offers home insurance coverage to help protect your home and personal belongings. This coverage can include protection against fire, theft, and other types of damage, as well as liability coverage in the event that someone is injured on your property.

Business Insurance

For businesses, CNA Insurance offers business insurance coverage to help protect against the financial losses that can result from a variety of events, such as fire, theft, and liability claims.

This coverage can include protection for your business property, as well as liability coverage to help protect against financial losses in the event of a lawsuit. With a range of coverage options and tailored insurance solutions, CNA Insurance can help your business stay protected and secure.

States Served by CNA Insurance

CNA Insurance serves customers in all 50 states, providing coverage to drivers across the country. This means that no matter where you live, you can take advantage of the company’s products and services to keep yourself and your family protected on the road.

Insurance Discounts That CNA Gives

CNA Insurance offers a number of discounts to help you save money on your car insurance policy. Some of the discounts available include discounts for safe driving, multiple policies, and good grades.

  • Multi-policy discount: Customers who have multiple policies with CNA Insurance, such as car insurance and home insurance, may be eligible for a discount on their premiums.
  • Safe driver discount: Customers who have a good driving record may be eligible for a discount on their car insurance premiums.
  • Good student discount: Students who maintain good grades may be eligible for a discount on their car insurance premiums.
  • Defensive driving discount: Customers who complete a defensive driving course may be eligible for a discount on their car insurance premiums.
  • Home security discount: Customers who have installed security features in their home, such as a burglar alarm, may be eligible for a discount on their home insurance premiums.

These are just a few examples of the discounts that may be available through CNA Insurance. It’s important to note that discounts may vary by state and policy, so customers should speak with their insurance agent or visit the CNA Insurance website for more information on the discounts that are available in their area.

To qualify for these discounts, you may need to meet certain requirements, such as maintaining a certain GPA or completing a defensive driving course.

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How much does CNA Insurance cost?

The cost of CNA Insurance will vary depending on a number of factors, including the type of coverage, the amount of coverage, and the location of the customer. Other factors that may impact the cost of insurance include the customer’s driving record, age, and credit score.

It is not possible to provide a specific cost for CNA Insurance without taking into account these individual factors. To get a quote for CNA Insurance coverage, it is best to contact the company directly or use the company’s online quote tool to get a personalized quote based on your specific needs and circumstances.

Keep in mind that while it is important to compare prices when shopping for insurance, it is also important to consider the coverage options and level of service provided by the insurance company. CNA Insurance is known for providing high-quality coverage and customer service, so be sure to consider these factors in addition to price when making your decision.

What are customers saying about CNA Insurance?

Customer reviews of CNA Insurance are generally positive, with many customers reporting that the company provides excellent customer service and competitive rates. Some customers have also reported that the company’s claims process is straightforward and easy to use, helping to get you back on the road quickly after an accident.

However, some customers have reported that the company’s rates can be higher than other insurance providers, so it’s important to compare rates and services before choosing a provider.

Strengths and Weaknesses

CNA Insurance is known for its long history of serving customers, its wide range of products and services, and its competitive rates. However, the company’s rates can be higher than other insurance providers, so it’s important to compare rates and services before choosing a provider.

Roundup: CNA Insurance

In summary, CNA Insurance is a reputable insurance company with over a century of experience in the insurance industry. Their focus on offering customized insurance solutions and their dedication to providing exceptional customer service are some of the reasons why customers trust them with their insurance needs.

While their rates may be higher than some other insurance companies, their comprehensive coverage options, flexible payment plans, and industry expertise make them a good option for customers seeking reliable insurance coverage.

Customers report positive experiences with the company’s customer service and claims handling, as well as the extensive coverage options and discounts available. Some potential drawbacks mentioned by customers include higher rates and occasional difficulties with the claims process. Overall, CNA Insurance is a strong option for customers looking for tailored insurance coverage and exceptional service.

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