MetLife Insurance Review & Ratings (2024)

In our MetLife insurance review, you'll find out that MetLife's A.M. Best rating is A+ while S&P has affirmed a rating of AA-. MetLife insurance products include: life, disability, dental, vision, auto, home, and business insurance. You can get affordable MetLife insurance quotes by taking advantage of the various insurance discounts.

UPDATED: Sep 13, 2024Fact Checked

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Peyton Leonard

Published Author & Insurance Expert

Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.

Published Author & Insurance Expert

UPDATED: Sep 13, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 13, 2024Fact Checked
4.0
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MetLife Insurance

Average Monthly Rate For Good Drivers

$112

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Good customer service
  • Comprehensive coverage
  • Competitive pricing
  •  

Cons

  • Poor claims handling
  • High premiums
  • Inconsistent customer service

MetLife Insurance is a leading insurance company that offers a wide range of insurance products and services, including life insurance, dental insurance, disability insurance, auto insurance, home insurance, and more. The company has a long history and a strong reputation in the insurance industry, with a focus on providing quality coverage and excellent customer service.

MetLife Insurance offers a variety of coverage options and benefits, including flexible policy options, customizable coverage, and a range of discounts to help customers save money on their premiums. The company also offers online tools and resources to help customers research and compare different insurance options and estimate the cost of coverage.

While MetLife Insurance has received mixed reviews from customers, many customers have praised the company for their excellent customer service, comprehensive coverage options, and competitive pricing. However, some customers have reported issues with claims handling and high premiums.

Overall, MetLife Insurance is a reputable and established insurance provider with a strong track record of providing quality coverage and customer service. As with any insurance provider, it’s important to do your research and read customer reviews before choosing a policy.

What You Should Know About Metlife, Inc.

Welcome to our comprehensiveMetLife insurance review where we will delve into the various facets of MetLife Insurance, including its coverage options, customer satisfaction, and financial stability. We’ll also explore related topics such as insurance providers, policy types, and factors affecting insurance rates.

Whether you’re a current policyholder looking for better rates or someone considering MetLife Insurance for the first time, we have all the information you need. To ensure you find the most competitive rates from top insurance providers in your area, simply enter your zip code below and let us help you compare quotes and make an informed decision.

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MetLife Insurance History and Mission

MetLife is one of the world’s largest insurance and financial services companies. It was founded in 1868 as the National Union Life and Limb Insurance Company in New York City, with a mission to provide life insurance to the Civil War soldiers and sailors. The company was later renamed as Metropolitan Life Insurance Company or MetLife in 1868.

Over the years, MetLife has grown significantly, and today it operates in more than 40 countries with over 90 million customers worldwide. The company’s mission is to help its customers achieve their financial goals and provide protection for their families and businesses.

MetLife offers a range of insurance and financial products, including life insurance, disability insurance, dental insurance, vision insurance, retirement planning, annuities, mutual funds, and more. The company serves individuals, families, and businesses of all sizes, offering tailored solutions to meet their unique needs.

MetLife is committed to supporting its customers, employees, and communities. The company invests in education, health, and community development programs, and encourages its employees to volunteer and give back to their local communities.

Metlife, Inc. Insurance Coverage Options

MetLife offers a wide range of insurance products for individuals, families, and businesses. Here are some of the main types of insurance offered by MetLife:

  • Life insurance: MetLife offers various types of life insurance, including term life insurance, whole life insurance, and universal life insurance. These policies provide financial protection for your loved ones in the event of your death.
  • Disability insurance: Disability insurance provides income protection if you become disabled and are unable to work. MetLife offers both short-term and long-term disability insurance options.
  • Dental insurance: MetLife offers dental insurance plans that cover preventive care, basic services, and major services such as orthodontics.
  • Vision insurance: MetLife’s vision insurance plans cover routine eye exams, eyeglasses, contact lenses, and more.
  • Auto insuranceMetLife offers auto insurance policies that cover liability, collision, and comprehensive coverage. The company also offers car insurance discounts for safe drivers, multi-car policies, and more.
  • Home insuranceMetLife’s home insurance policies protect your home and belongings in the event of damage, theft, or other covered events. The company offers a range of coverage options and discounts, including bundling with auto insurance.
  • Business insurance: MetLife offers a variety of insurance products for businesses, including group life insurance, disability insurance, dental insurance, vision insurance, and more.

These are just some of the types of insurance offered by MetLife. The company also offers other financial products, such as annuities, mutual funds, and retirement planning services.

Areas Where MetLife Insurance Is Offered

MetLife offers insurance products and services in more than 40 countries worldwide. The company has a strong presence in the Americas, Europe, the Middle East, and Asia. Here are some of the areas where MetLife offers insurance:

  • North America: MetLife is based in the United States and offers insurance products and services throughout the country, including life insurance, dental insurance, disability insurance, auto insurance, home insurance, and more. The company also has operations in Canada and Mexico.
  • Europe: MetLife has a significant presence in Europe, with operations in the United Kingdom, France, Spain, Italy, and other countries. The company offers life insurance, pension plans, and other financial services in these markets.
  • Asia: MetLife is one of the largest insurers in Asia, with operations in countries such as Japan, Korea, China, India, and Singapore. The company offers a range of insurance products and services, including life insurance, health insurance, and retirement planning.
  • Latin America: MetLife has a strong presence in Latin America, with operations in Brazil, Chile, Argentina, and other countries. The company offers life insurance, health insurance, and other financial services in these markets.
  • Middle East and Africa: MetLife has operations in the Middle East and Africa, with a focus on the Gulf Cooperation Council (GCC) countries. The company offers life insurance, health insurance, and other financial services in these markets.

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Metlife, Inc. Insurance Rates Breakdown

The cost of coverage with MetLife Insurance varies depending on several factors, including the type of insurance product, coverage amount, age, health status, and other risk factors. Here are some of the factors that can affect the cost of coverage with MetLife Insurance:

  • Type of insurance: The cost of coverage varies depending on the type of insurance you choose. For example, life insurance policies typically cost more than dental insurance policies.
  • Coverage amount: The more coverage you need, the higher the cost of coverage will be. For life insurance, the coverage amount is typically based on factors such as income, debts, and dependents.
  • Age and health status: Age and health status are important factors in determining the cost of coverage. Generally, younger and healthier individuals will pay less for insurance coverage than older and less healthy individuals.
  • Risk factors: Certain risk factors, such as smoking or working in a high-risk profession, may increase the cost of coverage.

Metlife, Inc. Discounts Available

MetLife Insurance offers a variety of discounts to help customers save money on their insurance premiums. Here are some common discounts available from MetLife:

  • Bundling discount: Customers who bundle multiple insurance policies, such as auto and home insurance, can qualify for a discount on their premiums.
  • Safe driver discount: Customers who have a clean driving record and no accidents or moving violations may qualify for a safe driver discount on their auto insurance premiums.
  • Group discount: MetLife offers discounts to members of certain organizations or companies, such as alumni associations or employee groups.
  • Good student discount: Students who maintain good grades in school may qualify for a discount on their auto insurance premiums.
  • Home safety features discount: Customers who have safety features installed in their homes, such as smoke detectors or security systems, may qualify for a discount on their home insurance premiums.
  • Pay-in-full discount: Customers who pay their premiums in full upfront rather than making monthly payments may qualify for a discount.

These are just a few of the discounts available from MetLife Insurance. The availability and amount of discounts may vary depending on the state and specific insurance product.

Effortless Claim Process With MetLife Insurance – Your Trusted Coverage Provider

Ease of Filing a Claim

MetLife Insurance provides policyholders with convenient options to file insurance claims. Policyholders can easily file claims through multiple channels, including online submission, over the phone, or by utilizing the user-friendly mobile app. These flexible options make the claims process accessible and hassle-free.

Average Claim Processing Time

MetLife Insurance is committed to efficient claim processing to ensure policyholders receive prompt assistance when needed. While the processing time for claims may vary depending on the complexity of the claim, the company strives to process claims promptly, aiming to provide quick resolutions and support.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is instrumental in evaluating the effectiveness of a company’s claims-handling process. MetLife Insurance values customer satisfaction and continuously seeks to improve claim resolutions and payouts. Customer feedback plays a crucial role in shaping the company’s commitment to delivering fair and efficient claims service.

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MetLife Insurance’s Cutting-Edge Digital and Technological Features

Mobile App Features and Functionality

MetLife Insurance offers a feature-rich mobile app that enhances policyholders’ ability to manage their insurance needs on the go. The app provides a range of functionalities, including access to policy details, the capability to file claims, track claim status, make premium payments, and access important documents. With the mobile app, policyholders have convenient control over their insurance.

Online Account Management Capabilities

Managing insurance policies and accounts online is made easy with MetLife Insurance. The company’s online account management platform offers policyholders a user-friendly interface to review policy information, update personal details, access billing statements, and retrieve policy documents. This online portal simplifies insurance management, putting policyholders in control.

Digital Tools and Resources

MetLife Insurance provides a variety of digital tools and resources to support policyholders in making informed decisions about their insurance coverage. These resources include online calculators for estimating insurance needs, informative articles, and frequently asked questions (FAQs).

The company’s commitment to digital innovation ensures policyholders have the necessary tools and information for navigating insurance plans effectively.

How Metlife, Inc. Ranks Among Providers

MetLife Insurance is a leading global player with a rich history in the insurance industry. With a widespread presence across the globe, MetLife offers a comprehensive range of insurance products and financial services. Known for its longevity and commitment to customer financial goals, MetLife caters to over 90 million customers in more than 40 countries.

  • Prudential Financial, Inc.: Prudential, a major player in the insurance and financial services sector, presents a diverse product portfolio globally. Its strength lies in a robust financial service offering and a strong global presence. However, customers may find Prudential’s offerings complex, and its market reach may not match MetLife’s in certain regions.
  • AIG (American International Group): AIG, a global insurance giant, provides a wide range of insurance products and services, particularly excelling in Asia. While boasting a strong international footprint, AIG has faced historical financial challenges that may impact customer confidence.
  • New York Life Insurance Company: New York Life, one of the largest mutual life insurance companies in the U.S., focuses on life insurance and financial planning. Its strengths include a commitment to policyholder dividends and a solid reputation for financial stability. However, its product range may be more limited compared to MetLife’s diverse offerings.

While competitors like Prudential, AIG, and New York Life each bring unique strengths, MetLife’s global reach and diverse product offerings position it as a top choice for customers seeking a holistic solution. Evaluating factors such as complexity, global presence, and product diversity will help customers make informed choices among these industry leaders.

Customer Reviews of MetLife Insurance

MetLife Insurance has received mixed reviews from customers. Here are some common themes from customer reviews:

Positive Reviews:

  • Good customer service: Many customers have praised MetLife for their excellent customer service. Customers have reported that MetLife representatives are knowledgeable, helpful, and responsive.
  • Comprehensive coverage: Customers have appreciated the wide range of insurance products offered by MetLife, including life insurance, dental insurance, auto insurance, and more.
  • Competitive pricing: Some customers have reported that MetLife offers competitive pricing for their insurance products.

Negative Reviews:

  • Poor claims handling: Some customers have reported delays or difficulties with claims processing. Some have also reported difficulty in getting claims approved.
  • High premiums: Some customers have reported that the premiums for MetLife insurance products are higher than expected, especially for life insurance.
  • Inconsistent customer service: While some customers have praised MetLife for their customer service, others have reported poor experiences with customer service representatives.

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Frequently Asked Questions

What is MetLife Insurance?

MetLife Insurance is a financial services company that provides a range of insurance and financial products, including life insurance, disability insurance, dental insurance, vision insurance, retirement planning, annuities, mutual funds, and more. They offer tailored solutions to meet the unique needs of individuals, families, and businesses. MetLife operates in more than 40 countries worldwide and has over 90 million customers.

What types of insurance does MetLife offer?

MetLife offers a wide range of insurance products, including life insurance, auto insurance, home insurance, dental insurance, disability insurance, vision insurance, and more.

Where is MetLife Insurance offered?

MetLife Insurance is offered in more than 40 countries worldwide, including the United States, Canada, the United Kingdom, and Asia.

What is the cost of coverage with MetLife Insurance?

The cost of coverage with MetLife Insurance varies depending on several factors, including the type of insurance product, coverage amount, age, health status, and other risk factors.

How can I get a quote for MetLife Insurance?

You can get a quote for MetLife Insurance by visiting their website or contacting a local agent. You can also compare quotes from multiple insurance companies by using a free online quote comparison tool.

What are the ratings of MetLife Insurance?

MetLife Insurance has an A+ rating from A.M. Best and an AA- rating from S&P, indicating a strong financial strength and stability.

What discounts are available with MetLife Insurance?

MetLife Insurance offers various discounts to help customers save money, including safe driver discounts, multi-policy discounts, good student discounts, and more.

Does MetLife offer retirement planning services?

Yes, MetLife offers retirement planning services, including annuities, mutual funds, and other investment products to help individuals plan for their retirement.

How can I file a claim with MetLife Insurance?

You can file a claim with MetLife Insurance by visiting their website, contacting their claims department, or speaking with a local agent.

How long has MetLife Insurance been in business?

MetLife Insurance was founded in 1868 as the National Union Life and Limb Insurance Company and has been in business for more than 150 years.

Is MetLife Insurance a good choice for auto insurance?

MetLife Insurance is a reputable and trusted insurance provider with a long history of providing high-quality insurance products and services. Their auto insurance coverage options and discounts make them a good choice for anyone seeking reliable car insurance coverage.

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Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Peyton Leonard

Published Author & Insurance Expert

Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.

Published Author & Insurance Expert

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Metlife, Inc.

4.02 (977 reviews)
1
March 5, 2021

NickDigi55

RUN AWAY!!!!

MetLife Auto has given my wife nothing but [REDACTED WORD]. She worked for [REDACTED NAME] and it came out of her paycheck but once she left [REDACTED NAME] it became [REDACTED WORD]. I would like to talk about our experience from November through March 5th. In November we made a payment over the phone. We were told by the representative that is covers the full months of December and January. We were also told we wouldn’t have to pay until ...
MetLife Auto has given my wife nothing but [REDACTED WORD]. She worked for [REDACTED NAME] and it came out of her paycheck but once she left [REDACTED NAME] it became [REDACTED WORD]. I would like to talk about our experience from November through March 5th. In November we made a payment over the phone. We were told by the representative that is covers the full months of December and January. We were also told we wouldn’t have to pay until February. In January we receive a notice that our policy is going to be canceled due to no payment. We were very confused since we were told we won’t have to pay until February. Also, the amount owed was very confusing because based the yearly premium divided by 12 it was not the amount they said we owed. We call MetLife and get a female representative. We asked simple questions; “why do we owe if we were told something different in November?” No answer for this one. Just a confused worker. Next question “Why does it say we owe over $300 if our yearly premium divided by 12 is $140?” Representative hangs up on us. Rather then find out answers all they do at MetLife is hang up. Call the next day, Finally we get an intelligent agent. He was great. He explained that MetLife charges 9 times a year and not 12 hence the amount being off to us. Explained to us that the first agent was wrong in November and you have to pay in advanced for February/March and have to make that payment in January. Asked us if we would like to do monthly auto payments instead of paying this weird amount 9 times a year. We said yes, this makes perfect sense. Auto payments and don’t have to deal with these terrible MetLife auto agents. Gives us clear instructions. “Call February 1st, make payment over phone of $135 and email the paperwork for auto payment once you pay”. We call February 1st, make the payment. We email paperwork and received a text that auto payment is complete and will start March 1st. Here comes today March 5th. We check out bank account no payment has been taken out. We look online and see our policy is canceled. At this moment I’m thinking here is my 22 week pregnant wife driving without insurance and no one even notified us. I’m very angry as you can imagine. We call 4 times today, the first agent has no answers, takes our number and says a supervisor will call us. Do these agents know anything? Can they look into an issue themselves and get an answer? Guess what I’m not waiting now. I tell my wife I’m calling. Next agent I call and I didn’t even give her a chance to speak said things I shouldn’t of but as you can imagine finding out your pregnant wife is not covered with car insurance without notification to fix an issue is very infuriating. Says she’s going to transfer me to a supervisor. Guess what? Hangs up instead. Why is everything (I need a supervisor or hanging up)with this company? I call back, speak more politely. She informs me that the insurance policy was canceled on February 1st, the same day we called and made the payment! We got a text after February 1st saying we are enrolled in autopay. As you can imagine we have no idea our policy is canceled especially since payment was accepted on February 1st and we got a text afterwards saying we are enrolled in auto pay. Autopay for what? You canceled our policy February 1st. She says she’s going to transfer me to a supervisor, here we go again I’m thinking. Another incompetent MetLife auto agent that needs supervision. He explained to us that the person in February 1st messed up and we would of been covered if something happened. They never fixed the cancelation notice by accident. He tried to twist it on us “if you would of paid the $320 in January this would of never been an issue, we did you the favor” If someone in November is telling us we are paid for December and January; then get a $320 bill in January we aren’t going to pay it blindly. If your team was able to tell us why we had to pay the first time we called it would of never been an issue. Then the next guy offered us automatically monthly payments so of course we going to accept that over being billed random amounts with no explanations! He then offered to reinstate us and charge us the amount for March 1st, we went elsewhere. Stay again from MetLife Auto!
3
February 2, 2021

kvothe

Met Life

It was very amazing and good because they offer the best deals and they put great effort into their job to keep it in the best form possible.
5
January 10, 2021

angie304

Metlife

Metlife is a very good choice.They are there for you 24-7...The agents are very helpful in every way.
5
January 6, 2021

0962550901

[REDACTED ADDRESS]

This company is very good and offers us excellent service and classy customer service and can be recommended
4
November 27, 2020

NJAJ

Good Auto insurance for 1st time buyer

Excellent process to expedite the quote of auto insurance. Easy process to renew and good customer service
5
October 23, 2020

johnrandy007

good

its a good for any man auto insurance. its provide good services to the customers. its a good for all
4
October 8, 2020

Watson

Great Metlife

I like the company Met life which is the best insurance company right now. I like the company environment. They are good at their business.
5
July 11, 2020

cyberkisses

Nice!

I thought the company was great! it was super simple to work with and it didn't take too long for them to approve you!
2
June 29, 2020

Lilfurly004

terrible service

They aren’t very good…they like to rip you off. I needed customer support but they continually hang the phone up
5
June 26, 2020

jef_thom

pleased

this company seems a very friendly and supportive to its customer. And their policies are enough friendly.
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