This Chubb review will cover Chubb ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The Chubb A.M. Best rating is A++, and the Chubb S&P Rating is AA. To compare insurance rates from the best companies in your locale, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Nov 19, 2011

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Company Details
Address: 15 Mountain View Road
City: Warren
State: NJ
ZIP Code: 07059
Phone Number: (908) 903-2525
Fax: (908) 903-3805
AM Best Rating: A++
S&P Global Ratings: AA
Moody's Rating: Aa2
Fitch Rating: AA

Chubb insurance was originally founded in 1882 as an insurer of marine equipment. Today, the company insures auto, home and property nationwide and the United States territories of Puerto Rico and the Virgin Islands. Chubb insurance is also a major provider of business insurance, including property and liability coverage.

for Chubb Group of Insurance Companies

3.99 (69 reviews)
August 8, 2021


Don’t go with Chubbs do yourself a favor

Very bad company I will suggest the entire world do yourself a favor don’t go with Chubbs they start with grate pricing they will bait you and then once they hit you they will slowly starting increases the prices
December 28, 2020


High competence and good customer service

My experience has been very good. When ever I made a claim they put full effort into getting the money that I was entitled to.
May 1, 2020


Nice staff, boring stuff.

It was really nice, I did not have any problems during my visit. Not only that, the person that was guiding me, was really calm and supportive, though it was a tedious procces.
January 2, 2020



If I had the money I would sue this company in a bad faith lawsuit. No response from staff, no response from emails, and overall an ethical business practice. My vehicle was deemed a total loss when I was able to have it repaired at a reasonable cost my claim was denied I had to pay $1,600 out of pocket to have my car repaired. Completely shocked that this company has not been sued yet.
May 21, 2019


Chubb is Great

Overall, couldn't be more pleased. Prompt professional service and remittance after a claim. They paid very quickly and were exteremly easy to work with.
September 26, 2018


Great customer service

Enjoyed using the company as they satisfied all claims. However, premium became too expensive. Would have kept them if premiums were less.
July 19, 2018


They do a good job

They are professional and good. I am now dealing with a cracked windshield and it immediately was taken care of.
June 24, 2018


Great !

Great company! When I have had to file review, they are always prompt and generous with their reimbursement
April 17, 2018


Great review

The experience, while arduous and difficult, was made a lot easier by their helpful staff and friendly customer service.
January 11, 2018


Credit Card Damage Waiver policy

Did as expected. The claim processing was a bit slower than expected. It was a plan through my credit card company
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