Lemonade pet Insurance Review & Ratings (2023)

Purchasing Lemonade pet insurance can give you peace of mind that your pet will remain healthy and receive any necessary medical treatments in the event of unexpected illnesses or accidents — no matter how expensive the veterinary bill may be.

Lemonade pet insurance is a fully licensed insurance company that underwrites its own policies. Unlike the traditional insurance model, Lemonade provides a structure that shares its profits with numerous charities around the United States. 

Lemonade takes a flat fee, after policyholder claims and expenses are paid, and then donates up to 40% of whatever is left over to any charity you choose through the Lemonade GiveBack program. As a result, Lemonade currently ranks among the best pet insurance companies on the market. 

Keep reading below for more information about Lemonade pet insurance and what it covers. Are you ready to compare quotes? Simply enter your ZIP code into our free tool and start comparing rates today. 

What are Lemonade pet insurance’s benefits?

You may be wondering, What does pet insurance cover?

There are plenty of benefits to Lemonade’s pet insurance policies that cover a wide range of expenses related to accidents and injuries. Some of the fees covered include the following:

• Accidents such as poisonings, broken bones, and sprains
• Illnesses such as diabetes, allergies, and hip or elbow dysplasia
• Diagnostics like bloodwork, X-rays, MRIs, CT scans, urinalysis, and ultrasounds
• Labwork
• Surgeries, hospitalizations, outpatient, and emergency care
• Injections and prescription medications
• Vomiting, diarrhea, and infections
• Cancer, heart disease, and arthritis
• Skin, congenital, hereditary, and other chronic conditions

Lemonade policies will also cover procedures, treatments, or other costs related to accidents and illnesses. These services include X-rays, MRIs, CT Scans, ultrasounds, blood work, and lab work.

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Lemonade Pet Insurance Add-ons

In addition to accident and illness coverage, Lemonade also offers several policy add-ons that can provide more comprehensive coverage if your pet needs additional care after an injury.

With these add-ons, veterinary visit fees and exam fees related to a covered incident will be reimbursed after your claim is accepted. You can also add coverage for costs that are related to physical therapy, including chiropractic care and acupuncture.

Extended Accident and Illness Package

With this add-on, Lemonade will compensate your veterinary visit fees and reimburse you for any treatments concerning these functionality issues:

• Physical therapy
• Hydrotherapy
• Acupuncture

You can also purchase coverage for routine care with the Preventative Care add-on.

Preventative and Wellness Package

To help maintain your pet’s health, Lemonade offers preventive and wellness care coverage. This add-on covers the following expenses:

• Annual wellness exams and vaccines
• Blood tests and annual parasite and heartworm testing
• Flea, tick and heartworm medications as well as routine dental cleanings

It also includes online access to a live chat with Lemonade’s pet health experts.

With the preventive care package, this add-on can assist with keeping your pet healthy by preventing any future issues. It covers 70%, 80%, or 90% of the veterinary bills related to these routine costs.

These fees can be broken down for further savings:

What IS Covered	Annual Cost
Wellness exam	$50
Heartworm test	$40
Internal parasite or fecal test	$35
Bloodwork	$65
Three vaccines	$75
Total Cost	$265

Lemonade also offers additional wellness visits and vaccinations with the premium Preventative Care option for puppies and kittens under 2 years old.

What is Lemonade pet insurance’s waiting period?

Generally, as with any insurance policy, coverage doesn’t kick in until after a certain amount of time. The waiting period begins on your policy’s start date.

Here are Lemonade’s waiting periods:

• Two-day waiting periods for accidents
• Fourteen-day waiting periods for illnesses
• Six-month waiting periods for cruciate ligament injuries

Lemonade’s competitive two-day waiting period for accidents puts other insurers like Spot and the ASPCA at a disadvantage. The 14-day waiting period for any illnesses is considered standard across the pet insurance industry.

When it comes to extended waiting periods, not all pet insurers have them. If your pet is susceptible to cruciate ligament injuries, Lemonade might not be the best fit since they have a six-month waiting period for these conditions.

What is the cost of Lemonade pet insurance?

Based on research, Lemonade pet insurance is considered one of the least expensive options on the market. Lemonade offers customizable and generally lower monthly premiums than any other pet insurance on the market.

Affordable rates start at as little as $16–$25 per month for dogs and $10–$20 per month for cats, depending on your policy’s reimbursement rate and the level of coverage you need.

Additional coverage for veterinary visit fees will typically cost you approximately $2–$8 per month, and the add-on for physical therapy coverage is merely $1–$4 extra per month.

Lemonade also offers a 10% discount for pet owners who bundle their pet insurance policy with a Lemonade homeowner’s insurance policy. They also provide an additional 5% off of your policy when you pay annually, as opposed to monthly.

Deductible Options

Before your coverage begins reimbursing you for your pet’s medical expenses, you must pay a deductible toward veterinary bills. Lemonade gives you these options:

• $100
• $250
• $500

Reimbursement Options

Pet insurance policies also come with reimbursement levels. This means that the pet insurer will only cover expenses up to a certain percentage of the total veterinary bill. With Lemonade, you can select from these reimbursement levels:

• 70%
• 80%
• 90%

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Lemonade Pet Insurance Exclusions

Lemonade doesn’t include coverage for your pet’s pre-existing conditions. These are conditions for which a licensed veterinarian provided medical advice or for which your pet received treatment. This also applies to any signs or symptoms the pet displayed, consistent with the stated condition, prior to the start date of the first pet insurance policy issued or during any waiting period.

For Lemonade to determine if your pet has any pre-existing conditions, they will require you to submit all medical records from any veterinary visit within the past 12 months prior to your policy’s start date.

Lemonade’s policies also exclude coverage for dental care on pets under 2 years old, spaying or neutering (unless offered in your preventative care add-on), elective procedures, preventable situations, anal gland expression, issues related to breeding, or pregnancy and behavioral conditions.

Lemonade Pet Insurance Reviews

According to the BBB, Lemonade has received a 4.03 out of 5-star rating.

The reviews from current pet insurance customers are mixed. While some rave about the fast claims process and ease of use, others have submitted complaints about being denied coverage and a hard-to-reach customer service team.

It should be noted that most of the registered complaints reference the company’s renters and homeowners insurance policies, rather than its pet insurance policies.

How do I submit a claim through Lemonade pet insurance?

You can submit a claim to Lemonade either online or over the telephone.

After creating your unique Lemonade pet insurance login, you will be able to file a claim with their online system. You can also call the Lemonade pet insurance number, (844) 733-8666, to speak to a representative.

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Is Lemonade pet insurance worth it?

If you’re looking for an affordable pet insurance policy with comprehensive coverage options, inclusive preventative care coverage and an easy claims process, Lemonade is a great option.

However, Lemonade is only available in 35 states, and it doesn’t cover pets more than 14 years old. Therefore, if you are in this situation, you may want to look elsewhere for pet insurance.  

Lemonade Pet Insurance Review and Ratings: Key Takeaways

Lemonade’s premiums will vary depending on your pet’s breed and age, as well as your location and the level of coverage you need. However, their affordable rates and annual discounts, when bundling with other policies, are a great option if you need a pet insurance policy to fit your tight budget.

Lemonade offers an array of coverage with their plans, giving you peace of mind when it comes to your pet and their health care.

Now that you’ve learned about Lemonade pet insurance, take the time to enter your ZIP code into our free and easy-to-use tool to start comparing pet insurance quotes today.

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