Heritage Insurance Review & Ratings (2025)

Heritage Insurance is a Florida-based car insurance company that provides a range of coverage options to drivers in select states. The company has been in operation since 1999 and has a mission to provide affordable insurance products that meet the needs of its customers.

Heritage Insurance offers a variety of coverage options, including liability coverage, collision coverage, comprehensive coverage, and more. The company’s rates are generally competitive, particularly for those with good driving records or multiple policies.

Heritage Insurance also offers several discounts, including safe driver, multi-policy, multi-car, good student, anti-theft device, and mature driver discounts. However, Heritage Insurance has a limited coverage area and is only available in select states, which may be a disadvantage for those outside of the company’s service area.

Additionally, while the company offers some discounts, some customers report that there are not as many options available as with some other insurance companies. Finally, some customers report that the company’s website and online tools could be more user-friendly and offer more features.

What You Should Know About Heritage Mutual Insurance

Welcome to our comprehensive article on Heritage Insurance and everything you need to know before making an insurance decision. In this informative piece, we delve into various topics related to Heritage Insurance, including its history, mission, products, and services. We also provide real user reviews, giving you insights into overall satisfaction, claims, cost, billing, and service satisfaction.

Interesting attributes of Heritage Insurance:

• Customizable policies: Heritage Insurance offers a range of customizable policies to its customers, allowing them to choose the coverage levels that best suit their needs and budget.
• Strong online presence: With a user-friendly website and mobile app, Heritage Insurance makes it easy for customers to manage their policies and file claims online.
• Personalized customer service: Heritage Insurance prides itself on providing personalized customer service to each of its customers, with a dedicated agent assigned to each policyholder to ensure they receive the support they need.

To make the best choice for your insurance needs, we encourage you to compare rates from the top insurance providers in your area. Simply enter your ZIP code and gain access to free quotes, allowing you to protect what matters most while enjoying competitive rates and reliable coverage. Don’t miss out on this opportunity to make an informed decision – take action now and secure the insurance you deserve.

Heritage Insurance History and Mission

Heritage Insurance is a car insurance company that was founded in 1994 in Clearwater, Florida. The company’s mission is to provide affordable and customizable insurance products to its customers, with a focus on personalized customer service and building long-term relationships with its policyholders.

Over the years, Heritage Insurance has expanded its reach and now operates in over 10 states across the US, including Florida, Georgia, and South Carolina. Despite its growth, the company remains committed to its founding mission of providing affordable and customizable insurance products to its customers.

Heritage Insurance understands that every driver’s needs are different, and therefore offers a range of customizable policies to help its customers choose the coverage levels that best suit their needs and budget.

The company also understands that accidents and other car-related emergencies can be stressful and overwhelming, and is dedicated to providing personalized customer service to each of its policyholders.

Heritage Mutual Insurance Coverage Options

Discover the tailored protection Heritage Insurance provides for your journey on the road. Our diverse range of insurance products, including liability, collision, comprehensive coverage, personal injury protection, and roadside assistance, is designed to meet the unique needs of every driver.

At Heritage, we understand that individual needs vary, which is why we offer customizable policies to help you choose coverage levels that align with your budget and requirements. Heritage Insurance offers a range of insurance products to its customers, including:

• Liability coverage: This is the most basic type of car insurance and is required by law in most states. Liability coverage protects policyholders from the financial impact of damage they cause to other people or their property while driving. Liability coverage will cover the cost of repairing or replacing the other party’s vehicle or property, as well as any medical expenses or legal fees that may arise.
• Collision coverage: Collision coverage covers the cost of repairs to a policyholder’s car in the event of a collision, regardless of who is at fault. This type of insurance is designed to cover the cost of repairing or replacing a policyholder’s vehicle in the event of an accident and is particularly important for drivers who have a newer or more expensive cars.
• Comprehensive coverage: Comprehensive coverage protects policyholders against non-collision damage, such as theft, vandalism, or weather-related damage. This type of insurance is designed to cover the cost of repairing or replacing a policyholder’s vehicle in the event of damage that is not caused by a collision.
• Personal injury protection: Personal injury protection (PIP) covers medical expenses for policyholders and their passengers in the event of an accident. PIP insurance can also cover lost wages and other expenses that may arise as a result of an accident.
• Roadside assistance: Roadside assistance provides 24/7 emergency roadside assistance for policyholders who experience a breakdown or other car-related emergency. This type of insurance can cover the cost of towing, fuel delivery, battery jumps, and other services that may be needed in an emergency.

Heritage Insurance understands that every driver’s needs are different, and therefore offers a range of customizable policies to help its customers choose the coverage levels that best suit their needs and budget.

The Cost of Coverage With Heritage Insurance

The cost of coverage with Heritage Insurance can vary depending on several factors, including the type of coverage, the level of coverage, the driver’s age and driving history, the make and model of the vehicle, and the state where the policy is issued. However, here is an overview of the average cost of some of the most common types of coverage with Heritage Insurance:

• Liability coverage: The cost of liability coverage with Heritage Insurance can vary depending on the level of coverage, the driver’s age and driving history, and the state where the policy is issued. On average, liability coverage can cost anywhere from $50 to $150 per month.
• Collision coverage: The cost of collision coverage with Heritage Insurance can vary depending on the age and condition of the vehicle, the driver’s age and driving history, and the state where the policy is issued. On average, collision coverage can cost anywhere from $50 to $200 per month.
• Comprehensive coverage: The cost of comprehensive coverage with Heritage Insurance can vary depending on the age and condition of the vehicle, the driver’s age and driving history, and the state where the policy is issued. On average, comprehensive coverage can cost anywhere from $50 to $200 per month.
• Personal injury protection: The cost of personal injury protection with Heritage Insurance can vary depending on the level of coverage, the driver’s age and driving history, and the state where the policy is issued. On average, personal injury protection can cost anywhere from $20 to $100 per month.
• Roadside assistance: The cost of roadside assistance with Heritage Insurance is typically included as an add-on to a policy and can cost anywhere from $5 to $20 per month.

Heritage Mutual Insurance Rates Breakdown

Understanding the factors that influence car insurance rates is crucial when navigating the complex landscape of insurance coverage. Several key elements play a significant role in determining the premiums individuals pay. Whether it’s the impact of one’s driving history, age, or even the type of vehicle insured, each factor contributes to the overall cost of coverage.

Let’s delve into these factors to gain insights into how they shape the pricing structure of car insurance policies.

• Driving History: A clean driving record often results in lower premiums, while accidents or traffic violations may lead to higher rates.
• Age: Younger drivers, especially teens, may face higher premiums due to perceived higher risk. Older drivers, on the other hand, may benefit from lower rates.
• Gender: While some states no longer allow gender to be a determining factor, in others, it may still play a role in setting insurance rates.
• Vehicle Type: The make and model of the insured vehicle can impact rates. Luxury cars or high-performance vehicles may have higher premiums.
• Coverage Level: The extent of coverage chosen, such as liability limits and deductible amounts, affects overall premium costs.
• Location: The state and specific geographic area where the policyholder resides can influence rates due to varying levels of risk.

As you explore car insurance options, recognizing the factors that affect rates empowers you to make informed decisions aligned with your needs and budget. From maintaining a clean driving record to considering the type of vehicle you drive, each element plays a role in shaping your insurance costs.

Whether you’re a teen driver, an experienced motorist, or reside in a specific geographic location, understanding these dynamics allows you to navigate the insurance landscape with greater confidence. Keep these considerations in mind as you explore coverage options and seek a policy that aligns with your unique circumstances.

Heritage Mutual Insurance Discounts Available

Heritage Insurance offers several discounts to help its customers save money on their car insurance premiums. Here are some of the most common discounts that are available:

• Safe driver discount: If you have a clean driving record and have not had any accidents or traffic violations for a certain period of time, you may be eligible for a safe driver discount. This discount can vary depending on the state where the policy is issued, but can typically save you up to 20% on your premium.
• Multi-policy discount: If you have multiple insurance policies with Heritage Insurance, such as car and home insurance, you may be eligible for a multi-policy discount. This discount can vary depending on the state where the policy is issued, but can typically save you up to 25% on your premium.
• Multi-car discount: If you insure multiple cars with Heritage Insurance, you may be eligible for a multi-car discount. This discount can vary depending on the state where the policy is issued, but can typically save you up to 25% on your premium.
• Good student discount: If you are a student who maintains a certain grade point average (GPA) or higher, you may be eligible for a good student discount. This discount can vary depending on the state where the policy is issued, but can typically save you up to 15% on your premium.
• Anti-theft device discount: If your car has an anti-theft device installed, you may be eligible for an anti-theft device discount. This discount can vary depending on the type of device installed, but can typically save you up to 10% on your premium.
• Mature driver discount: If you are over a certain age, typically 55 years old, you may be eligible for a mature driver discount. This discount can vary depending on the state where the policy is issued, but can typically save you up to 10% on your premium.

How Heritage Mutual Insurance Ranks Among Providers

In the competitive landscape of the insurance industry, understanding a company’s main competitors is essential for individuals seeking the best coverage options. Heritage Insurance operates in a market where several players vie for customers’ attention. Here, we highlight some of the main competitors that share the stage with Heritage Insurance, offering alternatives for those exploring diverse insurance solutions.

Main Competitors of Heritage Insurance:

• State Farm: A prominent player in the insurance industry, State Farm is known for its extensive range of insurance products, including auto, home, and life insurance. Their nationwide presence and comprehensive coverage options make them a significant competitor.
• Allstate: With a strong presence in the insurance market, Allstate offers a variety of coverage options, innovative features, and discounts. Known for its wide network of agents and digital services, Allstate competes in the same space as Heritage Insurance.
• Progressive: Recognized for its aggressive marketing and user-friendly online platform, Progressive is a major competitor in the auto insurance sector. They emphasize transparency and provide tools for customers to compare quotes easily.
• GEICO: Renowned for its catchy advertising campaigns and competitive pricing, GEICO is a direct competitor offering a variety of insurance products. Their focus on simplicity and online accessibility appeals to a wide range of customers.
• Farmers Insurance: Operating in both personal and commercial insurance sectors, Farmers Insurance competes with Heritage Insurance by providing a range of coverage options. They are known for their personalized service and local agent network.

As individuals navigate the insurance market, being aware of Heritage Insurance’s main competitors provides a broader perspective on available options. State Farm, Allstate, Progressive, GEICO, and Farmers Insurance are formidable players, each bringing unique strengths to the table. By considering these alternatives, consumers can make well-informed decisions that align with their specific insurance needs and preferences.

Heritage Insurance Customer Reviews

Customer reviews are an important aspect of evaluating an insurance company, as they provide insights into the experiences of policyholders. Heritage Insurance has generally positive reviews from customers. Here’s a summary of what customers are saying about the company:

Strengths:

• Customer service: Many customers praise Heritage Insurance for its excellent customer service. The company is said to be very responsive to customer needs and inquiries, and agents are described as helpful and friendly.
• Affordable rates: Many customers report that Heritage Insurance offers competitive rates, particularly for drivers with good driving records or multiple policies.
• Easy claims process: Customers report that the claims process with Heritage Insurance is relatively easy and straightforward, and that the company handles claims efficiently.

Weaknesses:

• Limited coverage area: Some customers note that Heritage Insurance is only available in a limited number of states, which can be a disadvantage for those who live outside of the company’s coverage area.
• Limited discount options: While Heritage Insurance does offer some discounts, customers report that there are not as many options available as with some other insurance companies.
• Limited online tools: Some customers report that the company’s website and online tools could be more user-friendly and offer more features.