QBE Renters Insurance Review & Ratings (2022)

First founded in Australia, QBE renters insurance is an insurance company with nearly 135 years worth of experience in the industry. This review will cover ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction of QBE renters insurance.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Feb 15, 2022

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QBE renters insurance

The Rundown

  • If you already have a policy with QBE for auto or homeowners insurance, you can get a discount for bundling with QBE renters insurance.
  • There are a few different add-ons that can help cover the cost of lost or damaged property if it is not already covered by your standard policy.
  • There are quite many reviews from within the last year negatively rating QBE’s customer service and claims payouts.

First founded in Australia, QBE renters insurance is an insurance company with nearly 135 years worth of experience in the industry. QBE has a multinational presence and has become one of the largest insurance companies in the world with nearly 12,500 employees worldwide. 

The insurance company offers a large selection of policies and coverage solutions for individuals and their businesses, renters insurance and commercial insurance, as well as errors and omissions insurance.

Keep reading to find out more information on QBE and QBE renters insurance. Ready to start comparing quotes? Simply enter your ZIP code into our free, easy-to-use tool above. 

QBE Insurance Overview

A.M. Best: A

Better Business Bureau: B

Standard & Poor’s: A+

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QBE Renters Insurance

QBE renters insurance is a standard renters insurance according to the typical market. With QBE, personal injury, personal liability, as well as a few other coverage options, are available to renters.

Renters can get insurance from QBE everywhere in the United States except Alaska and Florida. The only downside, is that QBE is not accepted by every landlord and is only available to select networks.

However, if your landlord does accept QBE, these are some of the options that are covered:

  • Personal liability
  • Personal injury
  • Personal property
  • Theft
  • Vandalism
  • Property damage
  • Credit card theft / financial fraud (up to $1,000)
  • Medical payments
  • Protection against fire damage

Along with these, there are some additional coverage options, which include extra coverage for high-value possessions, insurance tailored to college student residences as well as nursing homes, extra identity theft and libel protection, and a higher reimbursement rate for your things. 

These add-ons will cost an extra fee to your baseline renters insurance. Pricing, coverage and deductibles will also be based on your region and may fluctuate.

Are there any discounts for renters insurance?

With QBE’s many policy options, the best way to receive the maximum discount is to bundle your policies.

Along with this, your rates will not increase as long as you do not file a claim. This can help drive your rates down over time.

QBE Renters Insurance Reviews

A.M. Best has QBE listed at a high A rating for financial strength. However, there are quite a bit of customer complaints from within the last few years that have started to decline the high rating that QBE has received in the past. 

The Better Business Bureau rates QBE at an A+ for customer satisfaction, but QBE’s customer complaints on BBB, which don’t factor into its A+ rating, reflect a high ratio of complaints. Most of these reviews reflect the dissatisfaction of claims not being paid out as well as customer service not getting back to customers in a timely manner.

On QBE’s website, they boast about their claim response time frame as approximately one business day after a claim is filed. However, according to recent reviews, this promise has not been upheld.

Their online customer service is available 24/7 to make filing claims much more convenient and live hours have a wide range during the day, Monday-Friday.

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What’s the average cost of QBE renters insurance?

There are not any quotes listed on QBE’s website for an example, but the average cost in the U.S. for renters insurance ranges from $15-25 per month. Since QBE’s reputation remains relatively on-trend with the insurance market, it is safe to say that the cost for their renters insurance is around the same price point.

This however is never a definite and may be subject to fluctuate based on your state and region.

How do I file a claim with QBE?

There are a few different ways that you can start a claim once you’ve received your QBE renters insurance login.

After reporting your claim, a QBE Claim Professional will contact you within approximately one business day. A claims specialist will then verify the details of your claim and discuss deductibles, potential coverage exceptions and coverage limits with you.

This QBE renters insurance quote will give you a rough estimate on the cost of repairs as well as what can or cannot be replaced under your policy.

If you feel that after you have received this information your policy is not correctly covering damages or property loss, you can call the QBE renters insurance phone number (866-251-5389) to speak with a representative about further coverage.

QBE Renters Insurance Review & Ratings: Key Takeaways

The question remains: Should you get QBE renters insurance?

While there are negative reviews that may sway your opinion, it is important to remember that all situations are different and what might be wrong for some, may be right for you. Since QBE’s start, the company has made it a point to have competitive rates as well as personalization options that make buying a policy less stressful.

The biggest negative you may find, regardless of their customer reviews, will be the inaccessibility when it comes to finding a landlord or network that accepts QBE. This may be a pain as some areas and states do not accept QBE as a form of renters insurance.

If you have finally decided on which insurance you’ll want to go with, take the time to enter your ZIP code into our free tool, and easily start comparing insurance rates in your area.

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