Neptune Flood Insurance Review & Ratings (2023)

This Neptune Flood Insurance Review & Ratings (2023) will cover Neptune Flood Insurance Review & Ratings (2023) ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Dec 16, 2022Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Dec 16, 2022

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The Rundown

  • Neptune Flood is a private insurance provider looking to merge technology with strong insurance knowledge for the best flood coverage possible
  • All homeowners should consider flood insurance, as even a single inch of water can cause around $25,000 in damages
  • Neptune Flood offers the most comprehensive coverage for all the belongings in your house as well as additional structures on your property

Millions of Americans live in a floodplain, which leaves their homes open to catastrophically expensive damage. Whether from flash floods, hurricanes, clogged storm drains, or heavy rains, floods represent a real danger to houses.

Flood insurance is an integral piece of homeowners insurance for anyone that lives in an area prone to flooding. Having flood protection can save you tens of thousands of dollars in repairs and help you get your life back quicker.

The Neptune Flood insurance company can provide that protection for your home. While there are many perks to Neptune, the biggest is that they offer extensive coverage for your belongings. In fact, Neptune will cover more of your belongings than any other insurer.

If you need coverage and want to buy Neptune flood insurance, you should still shop for quotes to find the best prices available. Enter your ZIP code into our free tool today to see what quotes might look like for you and your home.

What is Neptune Flood insurance?

Founded in 2016, Neptune Flood is a modern-day insurance provider seeking to modernize the insurance experience. They take a technological perspective on flood insurance by combining algorithms and insurance know-how.

Today, more and more consumers want less face-to-face interaction with their insurance companies, and Neptune seeks to fill that niche. While there will always be a Neptune Flood insurance phone number to call, you’ll be able to get most everything taken care of by yourself.

Neptune sells policies for commercial and residential buildings in every state except Kentucky and Alaska. It offers policies that will cover up to $2 million for the structure of your building and $500,000 for your personal belongings.

Is Neptune Flood a better choice than the National Flood Insurance Program?

The National Flood Insurance Program (NFIP) is a government program run by FEMA to provide flood coverage to at-risk Americans. Many people think that insurance through NFIP is their only option, but there are many private companies you can purchase flood insurance through.

NFIP offers some of the cheapest flood insurance on the market, but you must follow some rules and regulations. Most importantly, your community needs to be eligible for NFIP coverage.

NFIP offers flood insurance to communities willing to enforce laws that reduce the chance of flood damage.

If your community agrees, you’ll be eligible to purchase. You can buy $250,000 in coverage for the structure of your home (including garages) and $100,000 for any personal belongings that aren’t in the basement.

While NFIP is a great choice for many people, it also has a long list of items it won’t cover in the case of a flood. These include:

  • Underground structures, like your septic tank
  • Exterior features, like patios or fences
  • Cash, checks, stock certificates, and any other monetary items
  • Landscaping, including trees
  • Floors and finished walls in the basement
  • Vehicles (you’ll need comprehensive auto insurance for your car)
  • Expenses required if you can’t live in your home due to flood damage

On the other hand, Neptune covers a great deal of these items. In fact, Neptune offers more coverage for personal items than any other private flood insurance company.

When you buy from Neptune, you have the option to add temporary living expenses, pool repair, detached structures, basement belongings, and replacement cost coverage.

You can also purchase business interruption payments for a commercial plan.

However, NFIP does cost less than Neptune. At $739 a year for homeowners and $99 for renters insurance, NFIP is the more affordable option.

Do you really need flood insurance?

In some areas of the U.S., it makes sense to get flood insurance. Several areas around the country see floods way more often than the national average: Florida, Louisiana, central Texas, Cape Cod in Massachusetts, and the coasts of Georgia, Mississippi, North Carolina, and Alabama.

Unfortunately, even many people in these areas prone to flooding don’t have flood insurance. For example, when Hurricane Harvey hit Texas and did $125 billion worth of damage, 80% of homeowners didn’t have flood insurance.

That leaves natural disaster victims on their own to pay for damages to their homes.

However, it’s not just the most common flood areas that need to be wary. In fact, 25% of all flood claims come from people outside of high-risk areas. As little as an inch of water can cause around $25,000 worth of damage to your home.

The likelihood of floods is growing in traditionally low-risk areas as climate change rushes on. For example, 36% of flood claims in the past decade were from low-risk areas. If you compare that to just 24% in the ’90s, you can see why flood insurance is worth checking into.

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Neptune Flood Insurance Reviews

As with all insurance companies, it’s essential to understand how a company is doing before buying a policy. The good news for Neptune Flood is that they’re doing quite well.

A.M. Best gives them an A ranking for their financial stability, meaning that claims are likely to be paid when you need them. Additionally, the Better Business Bureau grants them an A rating, even though they are not accredited.

One of the biggest perks of Neptune Flood is that it saves you time. The typical flood insurance application has 60 questions about your home and where you live — Neptune asks only 12. Using your convenient online Neptune Flood insurance login, you can have a quote in about two minutes.

However, the convenience and speed can be a drawback. Understanding flood zones and flood insurance can be complicated. It only makes matters worse if you have gaps in your insurance.

Since you’re getting a quote without an agent’s help, no one will find those gaps for you until it’s too late.

Neptune Flood doesn’t have a mobile app, which many customers find confusing since it is so proud of its tech. However, reviews tend to be positive, with many customers stating that their policy worked precisely as planned.

What do rates for Neptune Flood insurance look like?

When compared to NFIP, Neptune is more expensive. However, there are many other private flood insurance companies to choose from.

Unfortunately, it can be challenging to estimate a price for flood insurance without specific information. You can, however, get an idea of how much you’ll pay by looking at national averages.

For example, you’ll pay far higher prices if your home state is unlucky enough to make it into the top five most expensive states for flood insurance.

StateAverage annual price
Rhode Island$1,001
New Mexico$974

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Even without a direct estimate, you can consider the factors that go into the price of your flood insurance. These include:

  • Flood risk. This is an obvious place to start. If you live in a high-risk zone, your rates will be higher.
  • Coverage. If you choose only to cover the structure of your home and not your belongings inside, you’ll pay less.
  • Home construction. Older homes will have less protection built in than newer homes, and certain construction techniques are more flood-friendly.
  • Coverage limit. The more coverage you want on your home, the higher the cost.
  • Deductible. Generally speaking, one way to save money on your monthly bill is with a higher deductible. However, the higher your deductible, the more you’ll pay out-of-pocket before insurance.

As you can see, many factors go into your insurance rate. However, Neptune makes the process of paying for your insurance easy. To make a Neptune flood insurance payment, simply visit the website and log in to your account.

Get Neptune Flood Insurance Quotes That Work for You

With the rise of floods driven by climate change and hurricane seasons that seem to worsen each year, homeowners should consider protecting themselves with flood insurance. Neptune Flood has excellent coverage options to protect everything in your home, from attic to basement.

If you’re interested in finding affordable Neptune Flood insurance, you should also consider other private flood companies. If you’re ready to see what quotes might look like for you, enter your ZIP code into our free tool today.

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