Neptune Flood Insurance Review & Ratings (2024)

Secure your home and belongings with Neptune Flood Insurance. Safeguard your property against the devastating effects of floods with comprehensive coverage from Neptune Flood Insurance. As a modern-day insurance provider, Neptune combines technology and expertise to offer hassle-free policies for residential and commercial buildings.

UPDATED: May 8, 2024Fact Checked

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

UPDATED: May 8, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: May 8, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: May 8, 2024Fact Checked
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Neptune Flood Insurance

Average monthly rate for good drivers:

$100

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Comprehensive coverage options
  • Modernized insurance experience with a focus on technology and hassle-free policies
  • User-friendly claims process with multiple channels for filing claims
  • Swift claims processing to ensure prompt attention and resolution for policyholders
  • Positive ratings from A.M. Best and the Better Business Bureau

Cons

  • Higher cost compared to the National Flood Insurance Program (NFIP)
  • Lack of a mobile app, despite the company’s emphasis on technology
  • Potential complexity in understanding flood zones and coverage options

Final Verdict: Review of Neptune Flood Insurance

With the rise of floods driven by climate change and hurricane seasons that seem to worsen each year, homeowners should consider protecting themselves with flood insurance. Neptune Flood Incorporated has an excellent coverage options to protect everything in your home, from attic to basement.

If you’re interested in finding affordable Neptune Flood insurance, you should also consider other best private flood insurance companies. If you’re ready to explore what quotes might look like for you, enter your ZIP code into our free tool today to compare rates from some of the best flood insurance providers.

What You Should Know About Neptune Flood Insurance

Protect your home from Flood Damage with Neptune Flood Insurance. In this article, we will explore the benefits of Neptune Flood Insurance and why it is crucial to safeguard your property against the devastating effects of floods.

We’ll discuss the extensive coverage options provided by Neptune, including protection for your belongings, temporary living expenses, pool repair, detached structures, basement belongings, and replacement cost coverage.

  • Neptune Flood is a private insurance provider looking to merge technology with strong insurance knowledge for the best flood coverage possible
  • All homeowners should consider flood insurance, as even a single inch of water can cause around $25,000 in damages
  • Neptune Flood offers the most comprehensive coverage for all the belongings in your house as well as additional structures on your property

While affordability is important, it’s essential to ensure you have the right level of coverage. By entering your zip code, you can compare rates from the best flood insurance companies in your area and make an informed decision to secure your home. Don’t wait until it’s too late – get the protection you need with Neptune Flood Insurance.

What is Neptune Flood insurance?

Founded in 2016, Neptune Flood is a modern-day insurance provider seeking to modernize the insurance experience. They take a technological perspective on flood insurance by combining algorithms and insurance know-how.

Today, more and more consumers want less face-to-face interaction with their insurance companies, and Neptune seeks to fill that niche. While there will always be a Neptune Flood insurance contact number to call, you’ll be able to get most everything taken care of by yourself.

Neptune sells policies for commercial and residential buildings in every state except Kentucky and Alaska. It offers policies that will cover up to $2 million for the structure of your building and $500,000 for your personal belongings.

Is Neptune Flood a better choice than the National Flood Insurance Program?

The National Flood Insurance Program (NFIP) is a government program run by FEMA to provide flood coverage to at-risk Americans. Many people think that insurance through NFIP is their only option, but there are many private companies you can purchase flood insurance through.

NFIP offers some of the cheapest flood insurance on the market, but you must follow some rules and regulations. Most importantly, your community needs to be eligible for NFIP coverage. However, when considering why is Neptune Flood Insurance so cheap, several factors come into play.

NFIP offers flood insurance to communities willing to enforce laws that reduce the chance of flood damage. For more information, you can contact them at 800-638-6620.

If your community agrees, you’ll be eligible to purchase. You can buy $250,000 in coverage for the structure of your home (including garages) and $100,000 for any personal belongings that aren’t in the basement.

While NFIP is a great choice for many people, it also has a long list of items it won’t cover in the case of a flood. These include:

  • Underground structures, like your septic tank
  • Exterior features, like patios or fences
  • Cash, checks, stock certificates, and any other monetary items
  • Landscaping, including trees
  • Floors and finished walls in the basement
  • Vehicles (you’ll need comprehensive auto insurance for your car)
  • Expenses required if you can’t live in your home due to flood damage

On the flip side, Neptune Insurance Company extends coverage to a significant portion of these items. In fact, Neptune offers more coverage for personal items than any other private flood insurance company.

When you buy from Neptune, you have the option to add temporary living expenses, pool repair, detached structures, basement belongings, and replacement cost coverage.

However, Neptune Flood Insurance vs. FEMA (NFIP) presents a different picture. While NFIP does cost less than Neptune, at $739 a year for homeowners and $99 for renters insurance, Neptune Flood Insurance stands out with its innovative technology, competitive rates, and comprehensive coverage options, which may justify the higher cost for some individuals seeking superior protection.

Do you really need flood insurance?

In some areas of the U.S., it makes sense to get flood insurance. Several areas around the country see floods way more often than the national average: Florida, Louisiana, central Texas, Cape Cod in Massachusetts, and the coasts of Georgia, Mississippi, North Carolina, and Alabama.

Unfortunately, even many people in these areas prone to flooding don’t have flood insurance. For example, when Hurricane Harvey hit Texas and did $125 billion worth of damage, 80% of homeowners didn’t have flood insurance.

That leaves natural disaster victims on their own to pay for damages to their homes.

However, it’s not just the most common flood areas that need to be wary. In fact, 25% of all flood claims come from people outside of high-risk areas. As little as an inch of water can cause around $25,000 worth of damage to your home.

The likelihood of floods is growing in traditionally low-risk areas as climate change rushes on. For example, 36% of flood claims in the past decade were from low-risk areas. If you compare that to just 24% in the ’90s, you can see why flood insurance is worth checking into.

Neptune Flood Insurance Coverage Options

Protecting your home from the devastating effects of floods requires a reliable insurance provider with comprehensive coverage options. Neptune Flood Insurance, founded in 2016, aims to modernize the insurance experience by combining technology and expertise. Here are the coverage options offered by Neptune Flood Insurance to safeguard your property against flood damage.

  • Structural Coverage: Neptune provides coverage for the structure of your building, offering protection for damages caused by floodwaters. Policies can cover up to $2 million for residential and commercial buildings.
  • Personal Belongings: In addition to structural coverage, Neptune offers protection for your personal belongings. This includes coverage for items inside your home, such as furniture, electronics, and other valuables.
  • Temporary Living Expenses: Neptune understands the challenges homeowners face after a flood. The insurance policies may include coverage for temporary living expenses, assisting you in finding alternative accommodation during the restoration period.
  • Pool Repair: If you have a pool on your property, Neptune Flood Insurance can cover the costs associated with repairing damages caused by flooding.
  • Detached Structures: Beyond your main building, Neptune extends coverage to detached structures on your property, such as garages or sheds.
  • Basement Belongings: Recognizing the unique risks associated with basements, Neptune offers coverage for belongings stored in basements, mitigating the financial impact of flood damage in these areas.
  • Replacement Cost Coverage: Neptune goes a step further by providing replacement cost coverage. This ensures that, in the event of a covered loss, you can replace damaged items with new ones, without factoring in depreciation.

Choosing Neptune Flood Insurance means choosing a provider committed to offering a robust suite of coverage options tailored to meet the diverse needs of homeowners. As climate change increases the frequency of floods in traditionally low-risk areas, having comprehensive flood insurance coverage becomes more critical than ever.

With Neptune, you can have confidence in the protection of your property and belongings against the unpredictable forces of nature. Don’t wait until it’s too late – explore Neptune’s coverage options today and secure peace of mind for your home.

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Neptune Flood Insurance Rates Breakdown

When compared to NFIP, Neptune is more expensive. However, there are many other private flood insurance companies to choose from.

Unfortunately, it can be challenging to estimate a price for flood insurance without specific information. You can, however, get an idea of how much you’ll pay by looking at national averages.

For example, you’ll pay far higher prices if your home state is unlucky enough to make it into the top five most expensive states for flood insurance.

StateAverage annual price
Connecticut$1,198
Maine$1,065
Hawaii$1,033
Rhode Island$1,001
New Mexico$974

Even without a direct estimate, you can consider the factors that go into the price of your flood insurance. These include:

  • Flood risk. This is an obvious place to start. If you live in a high-risk zone, your rates will be higher.
  • Coverage. If you choose only to cover the structure of your home and not your belongings inside, you’ll pay less.
  • Home construction. Older homes will have less protection built in than newer homes, and certain construction techniques are more flood-friendly.
  • Coverage limit. The more coverage you want on your home, the higher the cost.
  • Deductible. Generally speaking, one way to save money on your monthly bill is with a higher deductible. However, the higher your deductible, the more you’ll pay out-of-pocket before insurance.

As you can see, many factors go into your insurance rate. However, Neptune makes the process of paying for your insurance easy. To make a Neptune Flood Insurance payment, simply visit the website and log in to your account.

Guidelines for Determining Your Flood Insurance Coverage Needs

So, how much flood insurance do I need? Determining the amount of flood insurance you need depends on various factors such as your property’s location, flood risk, property value, and personal financial situation. Here’s a general approach:

  1. Evaluate Your Risk: Determine the flood risk for your area. You can use FEMA’s Flood Map Service Center or consult with a local insurance agent to assess the likelihood of flooding.
  2. Assess Property Value: Evaluate the value of your property, including the structure and its contents. Consider factors like building materials, size, and amenities.
  3. Coverage Options: Understand the different coverage options available. For example, NFIP policies typically cover up to $250,000 for the structure of your home and up to $100,000 for personal belongings. Private insurers may offer higher coverage limits and additional options.
  4. Consider Additional Factors: Take into account additional expenses you might face in the event of a flood, such as temporary accommodation costs, debris removal, and rebuilding expenses.
  5. Financial Situation: Assess your financial ability to cover potential losses. Consider factors like your savings, income stability, and other insurance coverage you may have.
  6. Consult with Experts: It’s often beneficial to consult with insurance agents or financial advisors who specialize in flood insurance. They can provide personalized guidance based on your specific circumstances.

Ultimately, the amount of flood insurance you need should provide adequate coverage to help you recover financially in the event of a flood-related loss. Balancing coverage with affordability is key, so take the time to assess your needs carefully.

Neptune Flood Insurance Discounts Available

Securing your home against flood damage is essential, but it’s equally important to find insurance solutions that offer affordability. Neptune Flood Insurance not only provides comprehensive coverage but also understands the value of making flood protection accessible. Here are the discount opportunities available with Neptune, allowing you to safeguard your property without breaking the bank.

  • Advanced Technology Discount: Embracing technology has its rewards. Neptune offers discounts for policyholders who leverage their user-friendly online tools and resources, making flood insurance management efficient and convenient.
  • Multi-Policy Discount: Bundling insurance policies can lead to significant savings. Neptune encourages customers to explore multi-policy options, potentially offering discounts when combining flood insurance with other coverage, such as home or auto insurance.
  • Claims-Free Discount: Neptune values responsible homeowners. If you have a claims-free history, you may qualify for a discount on your flood insurance premiums, rewarding you for maintaining a secure property.
  • Risk Mitigation Discounts: Taking proactive measures to mitigate the risk of flood damage can be financially beneficial. Implementing protective measures, such as installing flood barriers or elevating your property, may make you eligible for additional discounts.
  • Renewal Discounts: Loyalty is recognized and rewarded at Neptune. Renewing your flood insurance policy with Neptune may come with renewal discounts, providing ongoing affordability for loyal customers.

Neptune Flood Insurance goes beyond offering robust coverage by making flood protection accessible through various discount opportunities. Whether you embrace technology, bundle policies, maintain a claims-free history, implement risk mitigation strategies, or simply renew your policy, Neptune has designed discounts to suit different homeowner scenarios.

Prioritizing affordability without compromising on coverage, Neptune Flood Insurance stands as a reliable choice for those seeking comprehensive flood protection without straining their budget. Explore the available discount options today and take a proactive step towards securing your home against the uncertainties of flooding.

Navigating the Neptune Flood Insurance Claims Procedure

Ease of Filing a Claim

Neptune Flood Insurance offers a user-friendly claims process that caters to modern-day convenience. Policyholders can file claims through multiple channels, can be reached by Neptune Flood Insurance customer service phone number at (727)202-4815, by email at [email protected], or by chatbot on our website, neptuneflood.com.

This flexibility ensures that customers can choose the method that suits them best, making it convenient to report and initiate their claims.

Average Claim Processing Time

Timeliness is crucial when it comes to insurance claims. Neptune Flood Insurance strives to provide a swift claims processing experience. While specific processing times may vary depending on the nature and complexity of the claim, Neptune aims to streamline the process to ensure that policyholders receive prompt attention and resolution for their claims.

Customer Feedback on Claim Resolutions and Payouts

Assessing Neptune Flood Insurance customer service is crucial for evaluating the company’s performance. Neptune values customer satisfaction and consistently endeavors to enhance its claim resolutions and payout processes.

Neptune Flood Insurance’s Digital Toolbox: Empowering Policyholders

Mobile App Features and Functionality

In today’s digital age, having a robust mobile app can enhance the overall insurance experience. We will delve into Neptune Flood Insurance’s mobile app, evaluating its features and functionality. Whether it’s for policy management, claims filing, or accessing resources, we’ll examine how the app empowers customers to take control of their flood insurance needs.

Online Account Management Capabilities

Managing your policy online is a cornerstone of modern insurance, and neptuneflood.com understands the significance of providing policyholders with convenient access to their accounts. We’ll delve into the online tools and features available on neptuneflood.com that empower customers to manage their policies, review documents, and make payments with ease.

Digital Tools and Resources

The digital landscape offers an array of tools and resources that can aid policyholders in understanding and managing their flood insurance. We’ll investigate the digital resources provided by Neptune Flood Insurance, such as educational materials, flood risk assessment tools, and other online assets designed to empower customers in making informed decisions about their coverage.

How Neptune Flood Insurance Ranks Among Providers

So, who has the best flood insurance? Determining what is the best flood insurance company can vary depending on individual needs, preferences, and circumstances. Some of the top flood insurance companies typically include:

  • Neptune Flood Insurance: Known for its innovative technology, competitive rates, and comprehensive coverage options, Neptune Insurance rating stands out as a top choice for those seeking reliable insurance solutions
  • Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP): Offers government-backed flood insurance with standardized coverage across the United States.
  • Wright Flood: Provides a range of flood insurance options with flexible coverage and excellent customer service. Wright Flood Insurance reviews often highlight their commitment to customer satisfaction and reliable coverage.
  • USAA: Known for its exceptional customer service and comprehensive coverage options, particularly for military members and their families.
  • GEICO: GEICO flood insurance offers policies through the NFIP with competitive rates and convenient online management. GEICO flood insurance ratings and GEICO flood insurance reviews often attest to the company’s affordability and user-friendly services.
  • Allstate: Provides flood insurance coverage with customizable options and a strong reputation for customer service.
  • State Farm: Offers flood insurance policies through the NFIP and private insurers with flexible coverage options and personalized service.
  • AIG Flood Insurance: Offers flood insurance coverage with customizable options and a strong reputation in the insurance industry.
  • Chubb Flood Insurance: Provides comprehensive flood insurance solutions with personalized service and competitive rates.
  • Aon Edge Flood Insurance: Known for its innovative flood insurance offerings and commitment to customer satisfaction, Aon Edge Flood Insurance rating stands out as a leader in the field.
  • Esurance Flood Insurance: Offers flood insurance policies with convenient online management and competitive pricing.
  • Rocket Flood Insurance: Provides reliable flood insurance coverage with efficient claims processing and user-friendly services, Rocket Flood Insurance Reviews showcase the company’s dedication to customer satisfaction. Similarly, Rocket Flood Reviews highlight the quality and reliability of their flood insurance offerings.

Ultimately, the best company for flood insurance for you will depend on your specific needs, budget, and location. It’s essential to compare quotes, coverage options, and customer reviews to find the provider that best aligns with your requirements.

Neptune Flood Insurance Reviews

So, is Neptune a good flood insurance company? The good news from Neptune Flood rating is that they’re doing quite well. Neptune Flood reviews indicate positive trends in customer satisfaction and service quality.

Neptune Flood’s A.M. Best rating is an A ranking for their financial stability, meaning that claims are likely to be paid when you need them. Additionally, the Better Business Bureau grants them an A rating, even though they are not accredited.

One of the biggest perks of Neptune Flood is that it saves you time. The typical flood insurance application has 60 questions about your home and where you live — Neptune asks only 12. Using your convenient online Neptune Insurance login via www.neptuneflood.com/login, you can have a quote in about two minutes.

Reviews for Neptune Flood Insurance often note the lack of a mobile app, despite the company’s tech focus, leaving customers puzzled. Despite this, the overall sentiment in Neptune Insurance reviews tends to be positive, with numerous customers affirming that their policies functioned precisely as intended.

Frequently Asked Questions

What is Neptune Flood Insurance?

Neptune Flood Insurance is a type of insurance policy that provides coverage against losses caused by flood damage. It is an alternative to the National Flood Insurance Program (NFIP) and is backed by some of the largest insurance and reinsurance companies in the world.

How does Neptune Flood Insurance work?

Neptune Flood Insurance works by providing coverage for damages caused by floodwater. Policyholders pay premiums based on the value of their property and the level of coverage they choose. In the event of a flood, policyholders file a claim and receive payment based on the terms of their Neptune Flood policy.

What types of properties does Neptune Flood Insurance cover?

Neptune Flood Insurance covers a wide range of properties, including residential and commercial properties, condos, and even some mobile homes. However, there are certain eligibility requirements that must be met in order to qualify for coverage.

How do I get a quote for Neptune Flood Insurance?

You can get a quote for Neptune Flood Insurance by visiting their website and filling out a quote form. You will need to provide information about your property, such as its location, value, and any previous flood damage.

What are the ratings for Neptune Flood Insurance or what is the Neptune Flood rating?

Neptune Flood Insurance’s rating has been positively evaluated by numerous independent rating agencies, such as A.M. Best and Demotech. These assessments are grounded in the company’s financial stability, claims management proficiency, and overall customer satisfaction.

Is Neptune Flood Insurance good?

Neptune reviews typically reflect positive sentiments from both customers and industry experts. The company is recognized for its innovative strategies in flood insurance, utilizing technology to simplify the application and claims procedures.

Is Neptune flood insurance legit?

Yes, Neptune Flood Insurance is a legitimate insurance provider specializing in flood coverage. They offer policies backed by reputable underwriters and are regulated by insurance authorities.

What is Neptune Flood Insurance’s BBB and AM Best rating?

Neptune Flood Insurance had a BBB rating of “A+,” which indicates a high level of trustworthiness and customer satisfaction. Similarly, Neptune Flood Insurance’s A.M. Best rating underscores its financial stability and reliability in providing comprehensive flood insurance coverage.

How does Neptune Flood’s customer service compare to other providers in the industry?

To compare Neptune Flood Insurance’s customer service to competitors, analyze response time, helpfulness, and overall satisfaction through customer feedback and ratings. Consider ease of reaching support, claims processing efficiency, and responsiveness for a comprehensive evaluation.

What is Neptune Flood’s contact number?

Neptune Flood’s contact number can typically be found on their official website or in their policy documents. If you’re unable to locate it, consider reaching out to their customer support team via email or online chat for assistance.

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Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

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