Universal Property Insurance Review & Ratings (2023)

This Universal Property Insurance Review & Ratings (2023) will cover Universal Property Insurance Review & Ratings (2023) ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. To compare insurance rates from the best companies in your area, enter your ZIP code below.

UPDATED: Dec 16, 2022Fact Checked

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Dec 16, 2022

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The Rundown

  • Universal Property and Casualty offers homeowners insurance along with other types of property and casualty coverage
  • The company’s rates for homeowners insurance vary greatly depending on a number of factors, including your location
  • Universal Property and Casualty has an A+ rating with the Better Business Bureau

If you are searching for homeowners insurance, you may be interested in a company like Universal Property & Casualty Insurance Company.

Universal Property and Casualty is a Florida-based insurance company that offers homeowners and other types of property and casualty coverage to residents of nine different states in the U.S.

As you search for homeowners or renters insurance, it’s a good idea to shop around online to find affordable coverage that meets your needs and fits your budget.

One of the best ways to find reasonable coverage options is to review free insurance quotes online. This will allow you to see and compare rates from multiple companies to figure out which might work best for you.

It’s always a good idea to do your research before committing to an insurance policy.

In fact, you can use our free quote tool above to find and compare homeowners insurance from top companies in your area and see how much you could save on your coverage.

What products does Universal Property and Casualty offer?

The Universal Property & Casualty Insurance Company (UPCIC) is most well-known for its homeowners insurance.

UPCIC policies are sold through independent agents, and the company offers insurance coverage in Florida, Delaware, North Carolina, South Carolina, Hawaii, Georgia, Indiana, Maryland, and Massachusetts.

If you live in one of the states above, it’s a good idea to familiarize yourself with your state’s requirements and options when it comes to homeowners insurance.

For example, if you live in South Carolina, review the stipulations and regulations for South Carolina homeowners insurance before looking into any specific company.

Universal Property and Casualty offers homeowners insurance with flexible policies that work for individual homes and families.

The company’s homeowners policies cover the replacement cost for a home, coverage for other structures on a person’s property, and plenty of additional coverage options.

UPCIC policies also include liability insurance to protect policyholders from lawsuits.

Some of Universal Property and Casualty’s options for add-ons when it comes to homeowners insurance include:

  • Personal property replacement cost
  • Limited water and sewer back-up and sump discharge or overflow
  • Limited animal liability
  • Utility service line
  • Scheduled jewelry or other personal property
  • Mechanical breakdown
  • Personal injury
  • Debris removal
  • Loss assessment
  • Higher personal liability limits
  • Ordinance or law

The company also offers a number of discounts on monthly rates for homeowners insurance.

UPCIC’s discount options include:

  • Prior insurance discount
  • Claims free discount
  • Loyalty discount
  • New roof discount
  • Burglar and fire alarm discount
  • Sprinkler system discount
  • Auto companion discount
  • Windstorm protective devices discount
  • Fortified for safer living discount
  • Occupants over the age of 65 discount

In addition to homeowners insurance, Universal Property and Casualty offers additional coverage for other types of property and casualty insurance needs.

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Can I get renters insurance with UPCIC?

Universal Property & Casualty Insurance Company offers condominium, renters, and landlords coverage to its policyholders.

All of these coverages feature add-on options just like the homeowners insurance, and both condominium and renters insurance allow for discounts as well.

How much is insurance with Universal Property and Casualty?

Universal Property and Casualty has sample rates available on the Florida Office of Insurance Regulation website.

While these rates are helpful to see, they vary greatly depending on the location a person chooses within the state of Florida. For example, a $150,000 home can have annual homeowners insurance rates as low as $1,100 or as high as $10,450.

It’s a great idea to look and see how insurance rates vary to get a better idea of how much you might pay. But since all the information available is based in the state of Florida, this still offers a fairly small scope.

UPCIC also offers online quotes both on the company website and through Universal Property and Casualty insurance agents. As you get quotes from UPCIC, keep in mind that rates will likely be higher than average because it is a smaller company.

Is it easy to file a claim with Universal Property and Casualty?

UPCIC allows policyholders to make claims 24 hours a day, seven days a week. If you need to file a claim, you can do so over the phone or on the company’s website.

Should you choose to file a claim online, all you need to do is use your Universal Property and Casualty login to access your specific policy with UPCIC.

Once you’ve accessed your personal information on the company’s website, you can file a claim and check the status of a claim easily and quickly. If you notice you need help online, or if you have questions, you can call and speak to a UPCIC representative.

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Does UPCIC have good ratings?

UPCIC has an A+ rating with the Better Business Bureau and has been accredited with the company since 2016.

Universal Property and Casualty has had 218 complaints filed against it in the last three years, and 106 complaints have been closed in the past 12 months.

The Insurance Journal states that Universal Property and Casualty was fined $1.26 million by the state of Florida in 2014 following certain unwarranted claims insurance and underwriting practices.

Should I buy coverage with Universal Property and Casualty?

If you are looking for homeowners insurance or other property and casualty coverage, and if you live in one of the states UPCIC operates in, you may consider looking into purchasing an insurance policy with the company.

But you should be sure to check out other options before you make any final decisions.

Compare quotes with other P&C insurance companies to see which offers the best rates, and do some digging to learn more about different companies and their ratings and reviews.

You can use our free tool below to compare property and casualty insurance rates with top companies in your area to see which companies can offer you the best coverage at the best rates.

Reviews
for Universal Property & Casualty Insurance Company

2.40 (86 reviews)
5
June 11, 2017

Yuliana

Best Insurance Ever

Last week I had an accident, hopefully everybody was ok. I had full coverage and they gave me the best costumer service. Thank you guys. 
5
June 9, 2017

Alex9753

Review Universal

Great Experience! I adore Universal, they have been a very good car insurance for my new Hyundai Tucson car.
4
May 26, 2017

ExzoOrozco

First big wreck! but it was easy. :)

Even though my car had over $8,000 in damages, my claim was handled swiftly and with very polite service. I can't think of a complaint of the whole process. I'm a patient person, but they exceeded the expectations of any person.
4
May 9, 2017

edleonstgo

Automotive Insurance Review

Its a company with many years in the market. Great service and quick response when you make a claim.
5
April 20, 2017

tee

insurance

great insurance for good price. Easy to apply and they take monthly payments. East to do business with.
4
March 29, 2017

Elsa Gibbons

Universal review

Please Let me if your Policy covers the rate of survival for family members and bank paying the balance of the Morgage.
5
May 20, 2016

Hedin Ray Mitchell

Universal review

I'm hoping this is the right place. I've been trying to all your money I think for an accident happened back in 2014. I think or January 2013, I can't quite remember, but anyhow, I will head down working with payments of $40 when I'm trying to do 50. I've been in the hospital and so I mean you're kind of struggling a little bit here or even worse than I was some email me back if this is the right place
1
July 2, 2015

Charity McNeely

Universal review

This is what it's like to get a bad review from me. Well deserved. If there were such a thing as negative stars, Universal Insurance Company would get -5 stars from me. ‪#‎UniversalInsuranceCompany‬ is THE WORST company I have ever had the frustration of dealing with, not only in the insurance field but in any field, anywhere, at any time. I would recommend them only to people who I despise, and only then to make sure they spend half of e...
This is what it's like to get a bad review from me. Well deserved. If there were such a thing as negative stars, Universal Insurance Company would get -5 stars from me. ‪#‎UniversalInsuranceCompany‬ is THE WORST company I have ever had the frustration of dealing with, not only in the insurance field but in any field, anywhere, at any time. I would recommend them only to people who I despise, and only then to make sure they spend half of each day in Universal Insurance Company's horrid automated hold line. I kept Universal for several years, without incident. Unfortunately, insurance is only useful when you DO have an incident. I was in an accident in May of this year which, by the other driver's admission and by the police report, was entirely not my fault. Since that time, Universal Insurance Company made several terrible mistakes, any one of which would have prompted me to find a new carrier. If you are interested in the details, I have, in my outrage, detailed them below. In Chronological order. Universal: 1) refused to help me with any information or legal advice about my car/claim/insurance adjuster 2) on every occasion kept me on hold for at least half an hour, even if I had a simple issue 3) took my deductible out of my settlement and send me a check without notifying me or having me agree to the process 4) lost my checking information which had been current and active for more than a year, instead reverting back to a closed account number, which almost resulted in a lapse in coverage as they did not call me and only sent me a notice by mail a few days prior to terminating my policy 5) raised my insurance rate after my accident (in the amount of $25 per month) after ASSURING me that it was NOT an at fault accident and would not change my premiums 6) after I canceled my policy and got new insurance through ‪#‎StateFarm‬(love those guys!) they sent me a bill for $125.00 with a notice that said it would be sent to a collection agency within 10 days 7) after the $125 bill sent me another for my increased insurance rate as if my policy is still in effect. 8)Today, stupidly, I called to try to tell the company, for their benefit more than mine, that I had canceled my policy and had paperwork from them proving it. Alas, I only briefly talked to an actual person who told me he would connect me in just a couple of minutes to someone and we could definitely sort it out. I spent 20-30 minutes on hold before giving up, for the very last time on this wretched company. May Universal Insurance Company at 770 Highland Oaks Drive Winston Salem, NC 27103, their incompetent staff, their awful, awful customer service, and that ugly letterhead burn in the fire of a thousand suns.
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