North Pointe Insurance Review & Ratings (2023)

This North Pointe Insurance Review will cover North Pointe Insurance ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The North Pointe Insurance A.M. Best rating is A. To compare insurance rates from the best companies in your area, enter your ZIP code below.

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Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and C...

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Written by Chris Tepedino
Insurance Feature Writer Chris Tepedino

Laura Walker graduated college with a BS in Criminal Justice with a minor in Political Science. She married her husband and began working in the family insurance business in 2005. She became a licensed agent and wrote P&C business focusing on personal lines insurance for 10 years. Laura serviced existing business and wrote new business. She now uses her insurance background to help educate...

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Reviewed by Laura Walker
Former Licensed Agent Laura Walker

UPDATED: Mar 22, 2023

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Company Details
Address: One General Drive
City: Sun Prairie
State: WI
ZIP Code: 53596
Phone Number: (608) 837-4440
Fax: (608) 825-5053
Website: npic.com
AM Best Rating: A
Company Rating 0 (0 reviews)

North Pointe Insurance is an insurance company that offers a range of insurance products and services at competitive prices. Founded in 1991, the company is committed to providing excellent customer service and offering personalized insurance solutions to its customers.

This review will provide an overview of the company’s history and mission, the products and services they offer, the cost of those services, the states where they operate, the different types of discounts available to customers, an overview of customer reviews, and the strengths and weaknesses of the company.

Interesting Attributes of North Pointe Insurance:

  • Offers personalized insurance solutions to customers
  • Provides a range of insurance products and services
  • Committed to excellent customer service

When it comes to protecting your vehicle and finances, having the right insurance coverage is essential. North Pointe Insurance is an insurance company that offers personalized insurance solutions to its customers. Founded in 1991, the company has been providing high-quality insurance services for over 30 years.

We will delve into the company’s history and mission, the products and services they offer, the cost of those services, the states where its services are offered, the different types of discounts available to customers, an overview of customer reviews, and the strengths and weaknesses of the company.

North Pointe Insurance History and Mission

North Pointe Insurance was founded in 1991 by a group of insurance professionals who believed that insurance should be more than just a commodity. The company’s mission is to provide personalized insurance solutions and excellent customer service to its customers.

From the beginning, North Pointe Insurance has focused on building relationships with its customers. The company’s founders believed that insurance should be more than just a transaction, and they wanted to create a company that was committed to treating its customers with honesty, integrity, and respect.

This customer-centric approach has been a key factor in the company’s success over the past 30 years. Today, North Pointe Insurance is a well-respected insurance provider that is known for its high-quality products and services.

The company continues to be guided by its founding principles of providing personalized insurance solutions and excellent customer service. North Pointe Insurance is committed to being a trusted partner for its customers and helping them protect the things that matter most.

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North Pointe Insurance Coverage Options

North Pointe Insurance offers a range of insurance coverage options to meet the needs of its customers. Whether you are looking for auto insurance, homeowners insurance, renters insurance, condo insurance, or umbrella insurance, North Pointe Insurance has you covered. Here’s a closer look at the coverage options offered by the company:

  • Auto insurance: North Pointe Insurance’s auto insurance coverage includes liability, collision, and comprehensive coverage.
  • Liability: coverage helps pay for damages you cause to other people and their property in an accident.
  • Collision: coverage helps pay for damages to your vehicle if you are involved in an accident.
  • Comprehensive: coverage helps pay for damages to your vehicle caused by events such as theft, vandalism, or natural disasters.
  • Homeowners insurance: North Pointe Insurance’s homeowners insurance coverage includes protection for your home and personal property. The company’s coverage options include dwelling coverage, which helps pay for repairs, and personal property coverage, which helps pay for repairs or replacement of your personal belongings if they are damaged, destroyed, or stolen.
  • Renters insurance: North Pointe Insurance’s renters insurance coverage helps protect your personal belongings if they are damaged, destroyed, or stolen. The company’s coverage options include personal property coverage, which helps pay for repairs or replacement of your belongings, and liability coverage, which helps protect you if someone is injured while on your rental property.
  • Condo insurance: North Pointe Insurance’s condo insurance coverage helps protect your personal property and the interior of your condo. The company’s coverage options include personal property coverage, which helps pay for repairs, which helps pay for repairs or replacement of the interior of your condo. North Pointe Insurance also offers liability coverage, which helps protect you if someone is injured while on your property.
  • Umbrella insurance: North Pointe Insurance’s umbrella insurance coverage provides additional liability protection beyond the limits of your primary insurance coverage. Umbrella insurance can help protect your assets if you are sued for damages or injuries that exceed the limits of your primary insurance coverage.

Cost Breakdown of North Pointe Insurance

The cost of North Pointe Insurance’s products and services varies depending on a number of factors, including the type of coverage you need, your location, and your driving history. Here’s a breakdown of the factors that can affect the cost of North Pointe Insurance’s products and services:

  • Type of coverage: The cost of North Pointe Insurance’s products and services varies depending on the type of coverage you need. For example, auto insurance will be more expensive than renters insurance because it offers more coverage. Similarly, umbrella insurance will be more expensive than auto insurance because it provides additional liability protection.
  • Location: The cost of North Pointe Insurance’s products and services also varies depending on your location. Insurance rates are regulated at the state level, so the cost of insurance can vary significantly from one state to another. In addition, the cost of insurance can also vary within a state depending on factors such as population density, crime rates, and weather patterns.
  • Driving history: Your driving history can also affect the cost of North Pointe Insurance’s products and services. If you have a history of accidents or traffic violations, you may be considered a high-risk driver and may be charged higher rates for insurance coverage.
  • Discounts: North Pointe Insurance offers a range of discounts that can help lower the cost of its products and services. Some of the discounts available to customers include safe driver discounts, multi-policy discounts, and loyalty discounts. Customers can also save money by bundling their insurance policies with North Pointe Insurance.

States Where North Pointe Insurance is Provided

North Pointe Insurance is an insurance company that offers its services in a limited number of states. Currently, the company provides insurance coverage in the following states:

  • Illinois
  • Indiana
  • Michigan
  • Ohio
  • Wisconsin

If you’re interested in finding out whether North Pointe Insurance provides coverage in your state, here are the four steps you can follow:

  1. Visit North Pointe Insurance’s website. You can find their website by searching for “North Pointe Insurance” on your preferred search engine.
  2. Look for information about the states where the company provides coverage. This information may be listed on the company’s homepage or under a “Coverage” or “Insurance” tab on their website.
  3. If you can’t find the information you’re looking for on the company’s website, contact North Pointe Insurance directly. You can find their contact information on their website, usually under a “Contact” or “Support” tab. You can reach out to their customer service team via phone, email, or chat to ask about coverage in your state.
  4. Alternatively, you can use a third-party insurance comparison website to search for insurance providers that offer coverage in your state. These websites allow you to enter your location and insurance needs and provide you with a list of insurance providers that offer coverage in your area.

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Discounts Available Through North Pointe Insurance

North Pointe Insurance offers a range of discounts to help customers save money on their insurance premiums. Here are some of the discounts available through North Pointe Insurance:

  • Safe driver discounts: Customers who have a clean driving record and have not been in an accident for a certain period of time may be eligible for safe driver discounts.
  • Multi-policy discounts: Customers who bundle multiple insurance policies with North Pointe Insurance, such as auto and home insurance, may be eligible for a multi-policy discount.
  • Loyalty discounts: Customers who have been with North Pointe Insurance for a certain period of time may be eligible for loyalty discounts.
  • Good student discounts: Customers who are students and maintain good grades may be eligible for good student discounts.
  • Anti-theft discounts: Customers who have anti-theft devices installed in their vehicles may be eligible for discounts on their auto insurance premiums.
  • Homeowner discounts: Customers who own their own home may be eligible for discounts on their auto insurance premiums.
  • Defensive driving course discounts: Customers who have completed a state-approved defensive driving course may be eligible for discounts on their auto insurance premiums.

Customer Reviews of North Pointe Insurance

When it comes to choosing an insurance provider, reading customer reviews can provide valuable insights into the experiences of other policyholders. Here are some of the strengths and weaknesses that customers have reported in their reviews of North Pointe Insurance:

Strengths:

  • Excellent customer service: Many customers have praised North Pointe Insurance for its friendly and helpful customer service team. Customers report that representatives are responsive, knowledgeable, and willing to go above and beyond to assist policyholders.
  • Competitive pricing: Many customers have reported that North Pointe Insurance offers competitive pricing for their insurance coverage. Customers appreciate that they are able to get the coverage they need at a price they can afford.
  • Smooth claims process: Customers have reported that the claims process with North Pointe Insurance is easy and straightforward. They appreciate that the company handles claims quickly and efficiently, with minimal hassle or delay.

Weaknesses:

  • Limited availability: One of the main criticisms of North Pointe Insurance is that the company only provides coverage in a limited number of states. Customers who live outside of these states are unable to receive coverage from North Pointe Insurance.
  • Lack of online tools: Some customers have reported that North Pointe Insurance’s website could be more user-friendly and offer more online tools and resources. Customers would like to see more information available online, such as policy details and account management tools.
  • Mixed customer reviews: While many customers have had positive experiences with North Pointe Insurance, there are also some negative reviews online. Some customers have reported issues with billing, claims, and customer service.

Roundup: North Pointe Insurance

North Pointe Insurance is an insurance company that offers auto, home, and commercial insurance coverage to customers in select states across the US. The company prides itself on providing affordable, reliable coverage to its policyholders, and offers a range of discounts to help customers save money on their insurance premiums.

While the company has received praise for its excellent customer service, competitive pricing, and smooth claims process, it has also been criticized for its limited availability and lack of online tools.

Ultimately, North Pointe Insurance may be a good option for customers who live in the states where the company provides coverage and are looking for a dependable insurance provider that offers affordable rates and great customer service.

To find out more about the coverage options and discounts available through North Pointe Insurance, customers can visit the company’s website or contact a representative for more information.

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